Mercure Thalasso and Spa Port Frejus

Hotels
•
Accor
7.6 (125 reviews)
16 Quai dei Caravello, Port Fréjus Ouest, Fréjus, Var, 83600 , Fréjus , FR
33-4-94525500

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Beautiful hotel
Nice location
Helpful staff
Cons:
Cleanliness issues
Aging facilities
Value for money concerns

Categories

Cleanliness
5.68
Negative sentiments regarding cleanliness were noted, including issues with mold and maintenance.
Service
8.65
Service was described as helpful and friendly, though some aspects were marked as mediocre.
Location
9.69
The hotel is well-located by the beach, which received positive feedback.
Room Quality
6.64
Rooms were described as okay but struggled with air conditioning; not up to expectations.
Amenities
7.67
Amenities had mixed reviews, with no coffee machine noted and pool rules criticized.
Value for Money
6.63
Several comments suggested the price did not match the experience provided.
Food and Beverage
8.18
Food quality received some positive notes, though specific details were limited.
Overall Experience
7.65
Overall sentiment was mixed, with both positive aspects and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:49

Property Description

Indulge in a serene getaway at Mercure Thalasso and Spa Port Fréjus, where comfort meets elegance in the heart of Fréjus.

Rejuvenating Spa Experience
Pamper yourself with our luxurious spa services, including massages, body treatments, and facials, ensuring your relaxation is expertly catered to.

Culinary Delights
Savor Mediterranean cuisine at L Ensouleia while enjoying garden views, or relish room service for a cozy evening. Start your day with our delightful buffet breakfast served until late on weekends.

Unmatched Recreational Amenities
Take advantage of our facilities, including two hot tubs, a sauna, and a well-equipped fitness center to keep you active during your stay. Complimentary Wi-Fi is also available to keep you connected.

Experience the ultimate in relaxation and comfort—book your stay at Mercure Thalasso and Spa Port Fréjus today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to October.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.6
Based on 125 reviews
Cleanliness: 5.68
Service: 8.65
Location: 9.69
Room Quality: 6.64
Amenities: 7.67
Value for Money: 6.63
Food and Beverage: 8.18
Overall Experience: 7.65
M
Marc-Etienne • couple • be
7
2026-05-16 • via Nuitee
M
margot • couple • fr
8
2026-05-16 • via Nuitee
T
Teddy • solo_traveller • fr
7
2026-05-14 • via Nuitee
N
Nathalie • family_with_children • fr
2
2026-05-13 • via Nuitee
A
anne claire • solo_traveller • fr
7
Pros:

- emplacement
- buffet petit déjeuner
- balcon vue sur mer

Cons:

- la personne de l accueil ne parlait pas anglais !!!! Mon collègue était étranger. Dingue pour cette catégorie d hôtel
- dîner au restaurant : service moyen et qualité des plats
- supplément pour l accès à la piscine intérieure sachant le prix élevé de la chambre en basse saison !

2026-05-13 • via Nuitee
J
Jay • solo_traveller • fr
10
2026-05-12 • via Nuitee
J
JR • solo_traveller • fi
9
2026-05-12 • via Nuitee
N
NAI73 • solo_traveller • fr
9
Pros:

L'emplacement, la gentillesse du personnel et la vue chambre.

2026-05-12 • via Nuitee
N
NAI73 • solo_traveller • fr
9
Pros:

La localisation est toppissimisme ! Vue sur le port et gentillesse du personnel

2026-05-12 • via Nuitee
E
Elena • solo_traveller • fr
10
2026-05-12 • via Nuitee
W
wadaa • couple • fr
10
2026-05-11 • via Nuitee
C
Clarisse • solo_traveller • fr
7
Bon séjour et belle équipe
Pros:

L accueil du personnel et du personnel de restauration au top félicitation a eux même si je pense qu il faudrait a la restauration avoir une personne de plus car elles courent de partout et donnent tour ce qu elles peuvent mais mettez une personne de plus en salle svp. Merci a toute l équipe a sa gentillesse et a la direction pour le cadeau lors de mon anniversaire le 9 mai a très bientot

Cons:

L irrespect de certains clients au petit déjeuner traitant le personnel comme leur boniche. Pour le prix de la chambre je pense qu une cafetière serait pas de trop ainsi que le changement quotidien des serviettes

2026-05-10 • via Nuitee
L
Lionel • extended_group • fr
4
Ne pas y retourner
Pros:

Le personnelle

Cons:

Pas de climatisation trop chaud la nuit

2026-05-10 • via Nuitee
J
Jane • solo_traveller • gb
9
Very good and value for money.
Pros:

Good location. Value for money. Friendly and helpful staff. Very clean.

Cons:

The pool area wasn’t too inviting but having said that we didn’t use it.
Our room was a bit noisy ( we were facing the road ) when we mentioned this to reception they moved us immediately.

2026-05-10 • via Nuitee
S
SLR Prod • couple • fr
7
2026-05-10 • via Nuitee
A
Amandine • solo_traveller • fr
8
Pros:

Beaucoup de boissons au frais , la literie est confortable

Cons:

L’établissement a besoin de faire des travaux de maintenance dans les chambres au niveau de ses finitions notamment dans la salle de bain , les joints et ce genre de détails ne sont pas top et je connais l’hôtel

2026-05-09 • via Nuitee
D
Danny • couple • nl
9
Great spot
Pros:

Great location and view over Port Frejus

Cons:

Nothing

2026-05-08 • via Nuitee
S
Sandrine • couple • fr
10
Trop court pour un seul jour
Pros:

Très agréable, Hotel, conseille de passer un séjour

2026-05-06 • via Nuitee
D
Denise • solo_traveller • gb
9
Pros:

Good location. Great balcony overlooking the marina/harbour. TV had version original channels. Near beach and hotel pool.

Cons:

The bar was dead and uninviting. If you wanted a drink, you had to get reception to ring to get staff to come. Breakfast was average and a bit chaotic!

2026-05-05 • via Nuitee
M
Marco • couple • it
9
2026-05-04 • via Nuitee