Mercure Thalasso and Spa Port Frejus

Hotels
•
Accor
7.6 (125 reviews)
16 Quai dei Caravello, Port Fréjus Ouest, Fréjus, Var, 83600 , Fréjus , FR
33-4-94525500

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Beautiful hotel
Nice location
Helpful staff
Cons:
Cleanliness issues
Aging facilities
Value for money concerns

Categories

Cleanliness
5.68
Negative sentiments regarding cleanliness were noted, including issues with mold and maintenance.
Service
8.65
Service was described as helpful and friendly, though some aspects were marked as mediocre.
Location
9.69
The hotel is well-located by the beach, which received positive feedback.
Room Quality
6.64
Rooms were described as okay but struggled with air conditioning; not up to expectations.
Amenities
7.67
Amenities had mixed reviews, with no coffee machine noted and pool rules criticized.
Value for Money
6.63
Several comments suggested the price did not match the experience provided.
Food and Beverage
8.18
Food quality received some positive notes, though specific details were limited.
Overall Experience
7.65
Overall sentiment was mixed, with both positive aspects and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:49

Property Description

Indulge in a serene getaway at Mercure Thalasso and Spa Port Fréjus, where comfort meets elegance in the heart of Fréjus.

Rejuvenating Spa Experience
Pamper yourself with our luxurious spa services, including massages, body treatments, and facials, ensuring your relaxation is expertly catered to.

Culinary Delights
Savor Mediterranean cuisine at L Ensouleia while enjoying garden views, or relish room service for a cozy evening. Start your day with our delightful buffet breakfast served until late on weekends.

Unmatched Recreational Amenities
Take advantage of our facilities, including two hot tubs, a sauna, and a well-equipped fitness center to keep you active during your stay. Complimentary Wi-Fi is also available to keep you connected.

Experience the ultimate in relaxation and comfort—book your stay at Mercure Thalasso and Spa Port Fréjus today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to October.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.6
Based on 125 reviews
Cleanliness: 5.68
Service: 8.65
Location: 9.69
Room Quality: 6.64
Amenities: 7.67
Value for Money: 6.63
Food and Beverage: 8.18
Overall Experience: 7.65
D
David • couple • fr
7
2026-06-25 • via Nuitee
F
fabrice • couple • fr
6
Bien pour une pause mais sans plus
Pros:

La gentillesse de tout le personnel, très bon accueil, l’emplacement idéal, la possibilité d’un parking sécurisé (payant)

Cons:

Hôtel dans son jus, manque d’investissement, literie d’un autre âge, chambre bruyante si elle donne sur rue

2026-06-23 • via Nuitee
S
Sami • solo_traveller • fr
8
Pros:

Le petit déjeuner

Cons:

Les draps et les serviettes sont très anciennes

2026-06-23 • via Nuitee
S
S Brian • couple • dk
5
Pros:

Morgenmaden dårlig - fuglene stjal maden fra vores tallerken

Cons:

Nattero
Der var bum bum
Musik til kl 03.00

2026-06-23 • via Nuitee
M
Marcel • couple • fr
6
Bof bof bof
Pros:

Bof

Cons:

Bruit de la Clim en chambre
Qualité des produits du déjeuner
Accueil piscine et conditions de séjour

2026-06-22 • via Nuitee
C
chol • solo_traveller • fr
10
Je reviendrai sans hésitation
Pros:

Tout formidable, continuez

Cons:

J’ai tout aimé, j’ai rien à dire

2026-06-22 • via Nuitee
L
Laure • solo_traveller • fr
8
2026-06-22 • via Nuitee
C
chol • solo_traveller • fr
10
Pros:

Rien à redire, tout était parfait

Cons:

Tout est formidable, continuez

2026-06-22 • via Nuitee
S
Sylvie • couple • fr
9
2026-06-21 • via Nuitee
H
Heinz • couple • ch
7
teils gelungen
Pros:

Sehr schönes Frühstücks-Buffet, Top-Lage am Hafen und nahen Restaurants

Cons:

duschen nur in Badewanne möglich, Aussenpool-Anlage ohne natürlichen Schatten, nur extrem kleine Sonnenschirme vorhanden

2026-06-21 • via Nuitee
N
Nadia • solo_traveller • fr
5
Pros:

La piscine

Cons:

À mon arrivée à 23h et en venant de Lyon le personnel ne trouvait pas ma réservation malgrès que je leur ai montrer ma confirmation booking et mont dit qu'il navait plus de chambre disponible jai du patienter pendant 45 minutes pour que l'ont me trouve une solution

2026-06-21 • via Nuitee
F
Francis • couple • fr
10
2026-06-21 • via Nuitee
F
Frans • couple • nl
4
Pros:

De algemene indruk redelijk

Cons:

Garage voor de auto was niet slecht maar zeer slecht

2026-06-21 • via Nuitee
A
Alejandra • extended_group • ar
10
2026-06-21 • via Nuitee
J
Johann • solo_traveller • at
1
Nie wieder
Pros:

Nach diesem Erlebniss, nichts mehr. Durch diesem Service wurde mir der Urlaub verdorben.

Cons:

Nie wieder. In das Pool darf man nur mit altmodischer Badehose. Sobald die Badehose einer kurzen Short ähnlich sieht darf man nicht hinein. Sowas haben wir noch nie erlebt und nichts anderes kann das aufwiegen. Es gibt auch nur ein paar Parkplätze die man extra Zahlen muss. Mann kann gratis ein Kilometer entfernt parken. Klimaanlage auf niedrigen Niveau.

2026-06-20 • via Nuitee
T
Tretsch • couple • fr
10
2026-06-19 • via Nuitee
B
Borrajo • couple • ar
7
Pros:

La ubicación frente a la playa

Cons:

La cama es angosta y el colchón viejo y se marcan los resortes de metal

2026-06-19 • via Nuitee
J
Jean-Pierre • couple • fr
10
Très agréable et en bord de mer
Pros:

Chambre spacieuse
Piscine avec transat et parasol
Petit déjeuner copieux

Cons:

Le nettoyage des allées extérieures : des déchets, cendrier avec mégots sont restés en place de notre arrivée le 16 juin à notre départ le 19 juin

2026-06-18 • via Nuitee
C
Christine • solo_traveller • fr
10
Pros:

Good

Cons:

Nothing

2026-06-17 • via Nuitee
F
François • couple • fr
8
Pros:

Très bien

Cons:

Rien

2026-06-15 • via Nuitee