Holiday Inn Uruapan by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.1 (219 reviews)
Boulevard Industrial, 1705 Colonia Villa Uruapan , Uruapan del Progreso , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Amenities
Cons:
Elevator issues
Mosquito presence

Categories

Cleanliness
8.35
There were mentions of cleanliness issues, specifically regarding the presence of mosquitoes and some comments about the bathrooms.
Service
9.85
Staff were consistently described as kind, helpful, and attentive, which positively influenced the perception of service.
Location
9.35
Location was generally praised, with several positive mentions about accessibility and suitability.
Room Quality
8.85
The quality of rooms was positively received overall, albeit with some discomfort reported regarding bathroom fixtures.
Amenities
8.85
Basic amenities were well-rated, with some positive mentions of the gym and pool.
Value for Money
9.35
Guests felt that the amenities and service provided were worth the price, even with some disappointments.
Food and Beverage
8.85
Food quality was mentioned positively, especially for breakfast, despite some guests expecting different offerings.
Overall Experience
9.35
The overall experience from various feedback reflects satisfaction despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:17

Property Description

Luxurious Amenities

Holiday Inn Uruapan offers a range of luxurious amenities, including a heated outdoor pool, a well-equipped gym, and air-conditioned rooms with free Wi-Fi. Each stylish room is equipped with cable TV, tea/coffee facilities, and a safe for your convenience.

Convenient Services

Enjoy free transfers to Uruapan Airport, just a 10-minute drive away. Take advantage of room service, a 24-hour business center for all your work needs, and a helpful 24-hour reception that can assist with childcare, local area information, and city transport bookings.

Ideal Location

Conveniently located in Urupan’s business district, with free private parking, the hotel is just a short distance from the historic center of Uruapan and Eduardo Ruiz National Park. Experience comfort and convenience at Holiday Inn Uruapan.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MLM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 219 reviews
Cleanliness: 8.35
Service: 9.85
Location: 9.35
Room Quality: 8.85
Amenities: 8.85
Value for Money: 9.35
Food and Beverage: 8.85
Overall Experience: 9.35
A
Antonio • solo_traveller • mx
10
Pros:

.

Cons:

.

2026-03-12 • via Nuitee
V
Villa • family_with_children • mx
10
2026-03-05 • via Nuitee
M
Mary • couple • us
10
Here for a wedding and it was a very convenient location and worked out great for everyone.
Pros:

So clean, salacious and friendly staff.

Cons:

Everything was excellent.

2026-03-02 • via Nuitee
M
Mary • couple • us
10
2026-03-02 • via Nuitee
C
Chavez Medina • family_with_children • mx
10
2026-03-01 • via Nuitee
O
Oscar • family_with_children • mx
7
Buen precio
Pros:

Me gustó mucho la limpieza del lugar, las camas y cobijas

Cons:

La alberca no estaba climatizada y mis hijas se molestaron ya que fue esa una de las razones por las cual elegí su hotel pero eso fue lo mas decepcionante

2026-01-31 • via Nuitee
J
Jindřich • couple • cz
1
Never - Bad services
Cons:

Uruapan has been advised not to travel by the US, Canadian, British and other foreign ministries... Rioting by the drug cartels. Shooting in the streets - Mexican army in the streets of the city. The hotel refused to give us a refund when canceling the reservation, saying they were not interested.

2026-01-29 • via Nuitee
R
ROBERT • couple • mx
8
Pros:

Personal muy atentos; desayuno bastante bien

Cons:

Ruido en habitacion contigua - jovenes echando relajo - pero por la situacion de inseguridad no quisimos reportar.
Almohadas podrian estar un poco mejor.

2026-01-19 • via Nuitee
B
Brenda Juana • solo_traveller • us
10
2026-01-19 • via Nuitee
J
Juan Jose • family_with_children • mx
10
Pros:

Exelente la atención del personal y las instalaciones muy limpias

2026-01-15 • via Nuitee
J
Janet • family_with_children • mx
9
2026-01-15 • via Nuitee
J
Juan Antonio • family_with_children • mx
1
Queja y cancelación de reservacion.
Pros:

No respetaron La Reservacion que hice, no tenían habitaciones disponibles. Cancelaron la reservacion.

Cons:

Que no respetarán La Reservacion qué hice con Ustedes, cancelaron la reservacion porque no tenían habitaciones disponibles.

2026-01-14 • via Nuitee
M
Mario Alberto • family_with_children • mx
2
No funcionan los climas
Pros:

Que nos pudieron entregar la habitación un poco antes del check in

Cons:

La primera habitación no funcionaba el clima por lo que nos cambiaron a otra habitación que solo sirvió el clima una hora o 2 y dejo de funcionar

2026-01-12 • via Nuitee
P
patricia del carmen • family_with_children • mx
10
Pros:

Su ubicacion y servicios

Cons:

No habia frigobar no kleenex

2026-01-11 • via Nuitee
E
Esther Vianet • family_with_children • mx
9
2026-01-09 • via Nuitee
E
Esther Vianet • family_with_children • mx
10
2026-01-08 • via Nuitee
N
Nestor • solo_traveller • mx
10
Pros:

Este hotel siempre cumple, gran servicio, limpieza, trato del personal e instalaciones. Siempre es garantía.

2026-01-05 • via Nuitee
O
OMEL • family_with_children • mx
9
Pros:

Limpieza y atención

Cons:

Un solo elevador no es suficiente.

2026-01-02 • via Nuitee
E
Esperanza • family_with_children • us
10
2026-01-01 • via Nuitee
S
Sandra Berenice • couple • mx
6
Pros:

Cuando llegamos nos informaron que no había aire acondicionado disponible. Por todo lo demás el lugar muy agradable y el personal muy amable

2025-12-30 • via Nuitee