The Greenwich Hotel

Hotels
9.4 (89 reviews)
377 Greenwich Street , New York , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good amenities
Cons:
High breakfast prices
Room not ready at check-in
Small room size

Categories

Cleanliness
9.56
Rooms are always nice and clean; reflects a positive sentiment.
Service
10
Staff were incredibly friendly and treated guests like family.
Location
9.53
General positive sentiment about comfort and convenience for visitors.
Room Quality
9.07
Some complaints about small room size; still considered nice.
Amenities
9.52
The pool is described as divine, indicating high satisfaction.
Value for Money
9.05
Some concerns regarding breakfast prices, but overall positive experience.
Food and Beverage
8.51
Mention of breakfast prices indicates some dissatisfaction.
Overall Experience
9.96
Overall impressions are very positive, despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 18:05

Property Description

Luxurious Accommodations
Indulge in the unique charm of our individually decorated rooms, each adorned with luxury goods from around the world. Enjoy complimentary Wi-Fi and a minibar stocked with delicious snacks for a truly pampering stay.

Relaxation and Wellness
Unwind in our underground pool and fitness center, or treat yourself to a rejuvenating experience at the on-site Shibui Spa. Let our concierge staff assist you in planning your New York adventures for a memorable stay.

Culinary Delights
Savor the flavors of Italy at Locanda Verde, our on-site restaurant offering a delightful selection of drinks and cuisine in a cozy ambiance. Immerse yourself in the vibrant Tribeca neighborhood, with cultural attractions and green spaces just steps away.

Experience luxury and comfort at the Greenwich Hotel. Book your stay now for an unforgettable New York City getaway.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The amount for the first night with taxes will be charged as a deposit after the reservation is made. This amount will be refunded if canceled 48 hours before the day of check-in by 12 noon.


Please refer to the hotel website for details of available services and for our Health and Safety Protocol.
With an abundance of caution and following the mandate by the City of New York stating the vaccine requirements for all Indoor Dining, Fitness, and Entertainment, we request that all guests aged 5 years and older be fully vaccinated and, as of the 1st February, including booster shots for those 16 years and older. We require proof of vaccination be provided prior to, or upon check-in. Exceptions will be made for confirmed medical reasons.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

9.4
Based on 89 reviews
Cleanliness: 9.56
Service: 10
Location: 9.53
Room Quality: 9.07
Amenities: 9.52
Value for Money: 9.05
Food and Beverage: 8.51
Overall Experience: 9.96
R
Rupert • solo_traveller • gb
8
2026-02-12 • via Nuitee
L
L. Elizabeth • family_with_children • us
10
Perfect place to stay for my first time in New York!
Pros:

The pool is divine, and the service is impeccable. We loved our stay!

Cons:

Room was not ready at check-in time.

2026-01-19 • via Nuitee
C
cathy • solo_traveller • us
10
2026-01-15 • via Nuitee
L
L4170VTlynnt • Family • Long Valley, Morris County, New Jersey
10
Look no further for your NYC splurge!
Pros:

The Greenwich Hotel has, quite simply, ruined us for any other hotel splurge in NYC. The staff is just amazing and so welcoming, the rooms are incredible (stocked snacks and soft drinks at no charge? UNHEARD OF), the bathroom is luxurious with great water pressure, and the lounge and lobby are so relaxing and beautiful. The courtyard was closed for the Winter, but it looked gorgeous. The pool and spa services are unmatched, and it is such a serene environment. Don't bother looking around anywhere else for a special stay and feeling pampered the entire time - THIS is the place. The room service and lobby food were delicious, and the rooms are thoughtfully designed to maximize living space. Requests are fulfilled quickly and with care, and there are many perks that come with your stay - house car, in room coffee and tea kettle/service, great marble soaking tub by request in your room, and all of the soft spaces, including the pool relaxation area. The neighborhood is awesome, with lots of small shopping places and unique spots to eat, as well as easy access to the WTC sites and memorial. We will definitely be back again and again.

2026-01-07 • via Tripadvisor
L
Liptonball • Couples • New York City, New York
10
A gem of a hotel
Pros:

Excellent all around. A gem of a hotel with a wonderful relaxed vibe, top notch service and great rooms. Definitely recommend.

2025-12-22 • via Tripadvisor
E
edoardo • couple • br
10
2025-12-14 • via Nuitee
F
Franca • couple • ch
10
2025-12-13 • via Nuitee
M
Matthew • family_with_children • gb
10
First class
Pros:

Staff were incredibly friendly, accommodating and made our stay feel like home from home!

2025-11-16 • via Nuitee
V
Ventura • family_with_children • us
4
2025-11-13 • via Nuitee
G
guglielmo • couple • ch
8
Pros:

Servizio

Cons:

Prices of breakfast.
Spa.

2025-11-11 • via Nuitee
A
alanblat6 • Couples • Bloomfield Hills, Michigan
10
Wonderful Tribeca Luxury Hotel
Pros:

Had a wonderful stay. The staff go above and beyond to make sure that every aspect of your visit is excellent. Even when an issue arises, they make sure it is resolved. I would highly recommend staying here.

2025-11-10 • via Tripadvisor
S
Sarah • family_with_children • gb
9
2025-10-25 • via Nuitee
S
Shannon • extended_group • us
10
2025-10-25 • via Nuitee
F
Fleur • extended_group • nl
9
2025-10-24 • via Nuitee
G
Georgene • solo_traveller • us
10
I love staying at the Greenwich. Always feel so comfortable and welcoming.
Pros:

The rooms are always nice and clean. You feel like you’re coming home. The staff treats you like family and you feel like you’re sitting in your living room having a cocktail.

Cons:

Nothing

2025-10-21 • via Nuitee
F
Freedom51750652967 • Family • Philadelphia, Pennsylvania
10
Fabuloso!
Pros:

Possibly the best hotel in the world! Have stayed at the Greenwich numerous times—-it
is home away etc. Every employee is there to insure that your experience is optimal.
No request goes unfulfilled. 5 bells or stars always

2025-10-10 • via Tripadvisor
H
holidaygiant • Family
10
Magical Stay
Pros:

Another wonderful stay at this lovely hotel.

It had been a while since we last visited but this hotel continues to provide excellent service to its’ guests.

The rooms are extremely comfortable and I love the fact that they don’t charge for snacks and soft drinks provided in the room. Housekeeping is excellent and the showers are outstanding!

Ultimately though what sets this hotel apart from many other 5 star hotels in Manhattan is the staff. We were greeted with warmth and helpfulness from everyone we came into contact with and this translates into a wonderful atmosphere.

There is nowhere else I would consider staying when in NYC!

2025-10-06 • via Tripadvisor
M
Maria • family_with_children • fr
10
2025-10-03 • via Nuitee
B
brendano901 • Couples
10
A stunning NYC gem, high end neighborhood vibes, original with class
Pros:

A quick stay , and too short to just spend only one night here. Super location for accessing NYs trendiest neighborhoods, less frantic than mid town, and the hotel was a true oasis of calm, charm and class.
This is one to add to your list, if you've only stayed in the usual brands and usual locations, then the Greenwich will convince you that boutique is best when visiting New York. Top marks all round, and the staff were so nice and genuine,the icing on the cake .

2025-09-24 • via Tripadvisor
R
reidnagle • Couples • Laurel, Maryland
10
Understated luxury with great combo of location and amenities
Pros:

The Greenwich Hotel is our go-to location when we visit my kids or have business in Nww York. We bring our two dogs and it has the location and amenities we value. The fitness center and spa are first rate, staff is very friendly and accommodating and the rooms cozy and soothing.

2025-08-31 • via Tripadvisor