Grand Hotel du Lac - Relais & Châteaux

Hotels
Relais & Châteaux
9.2 (833 reviews)
Rue d'Italie 1 , Vevey , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Beautiful rooms
Friendly staff
Attention to detail
Stunning views
Cons:
Inconsistent service
WiFi issues
Parking problems
Cleanliness concerns

Categories

Cleanliness
8.51
One review mentioned broken blinds and issues with the room temperature control, indicating that cleanliness may not have been a top priority.
Service
9.18
Mixed feedback; while some reviews praised staff, others cited disappointing service from the concierge and slow breakfast service, impacting overall score.
Location
10
Many reviews highlighted the excellent location near attractions, suggesting a strong positive sentiment.
Room Quality
9.47
Most reviews praised the rooms for being beautiful, comfortable, and well-equipped.
Amenities
8.5
Reviewers mentioned a lack of gym facilities and parking issues which pulled down the score.
Value for Money
8.96
Overall, guests felt the hotel provided decent value, but noted some inconsistencies with service.
Food and Beverage
9.51
Positive mentions of breakfast quality and attention to detail contributed to a favorable score.
Overall Experience
9.49
Several reviews indicated an overall positive experience with particular highlights at stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:01

Property Description

Luxurious Accommodation with Stunning Views
Experience a 5-star stay at Grand Hotel du Lac - Relais & Châteaux in Vevey, just a short distance from Train station Montreux. Indulge in air-conditioned rooms with free WiFi, each featuring a private bathroom and upscale amenities. Some rooms offer balconies with city views, adding to the charm of your stay.

Relaxation and Recreation
Unwind in the seasonal outdoor swimming pool or pamper yourself at the spa centre. For the more adventurous, enjoy hiking and skiing in the surrounding area. The hotel also offers a sauna and the convenience of car hire for exploring the picturesque region.

Multilingual Service and Culinary Delights
With a diverse staff fluent in German, English, Spanish, and French, personalized service and expert advice are always at your fingertips. Indulge in a buffet breakfast each morning and savor exquisite meals at the on-site restaurant. Don't miss the chance to elevate your stay at Grand Hotel du Lac - Relais & Châteaux.

Important information:

Please note that for nonrefundable reservations, the credit card used during the reservation process has to be shown at check-in.

Pease note that when booking 5 rooms or more, we will request a 50% of the stay payment 48 hours after the booking date. The special cancellation policies for 5 rooms or more are 30 days prior to arrival.
Also, if the guest doesn't pay the 50% of the stay, the booking might be canceled by the hotel.

We would like to inform our valued guests that, in consideration of the comfort and tranquility of all our clientele, our four-legged friends are not allowed in our dining areas. However, we would be delighted to welcome your canine companions in the comfort of your room, where they can enjoy a pleasant stay at the Grand Hôtel du Lac. Nevertheless, we want to emphasize that guide dogs are an exception to this rule and are always welcome in our dining areas to ensure their mobility in complete safety. A charge of CHF 50 per night (up to a maximum of CHF 100 per stay) for thorough cleaning after departure will be applied.Swimming pool: Closed from Mon, Sep 15, 2025 until Mon, Jun 1, 2026
Swimming pool: Closed from Tue, Sep 15, 2026 until Wed, Sep 15, 2027
Swimming pool: Closed from Wed, Sep 15, 2027 until Fri, Sep 15, 2028
Swimming pool: Closed from Fri, Sep 15, 2028 until Sat, Sep 15, 2029

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 40 per day.

Location

Guest Reviews

9.2
Based on 833 reviews
Cleanliness: 8.51
Service: 9.18
Location: 10
Room Quality: 9.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 9.49
J
Jemali couple mc
10
2026-02-13 via Nuitee
Y
Yaseen extended_group eg
10
2026-02-09 via Nuitee
P
Paradise63391291220 Solo travel
2
Poor management, unprofessional
Pros:

I had a late cancellation, due to an emergency room visit in Hue City, which delayed me and caused me to alter my travel plans. When attending to cancel, this hotel requested extensive medical records — fine, but an invasion of privacy. I supplied the records to them, nonetheless. They still charged me, gave me a 6-month travel credit that I will not be able to use. While this might be a nice hotel with nice rooms, etc. I find their management highly unprofessional, with poor service, and unworthy of your time if you need them in an emergency situation. Best to look around elsewhere, perhaps.

2026-01-30 via Tripadvisor
J
jessiecK5YT Couples Vancouver, British Columbia
2
Christians h4ters
Pros:

The manager told me Christmas is just a business for him, as Easter. With a smile. He is so fake.
I was hurted because there is decoration about it, we went to the church in town, but in reality everything is a simulation in this hotel.
After that, service became strange.
Regarding the spa, forget about luxe experience. Almost useless.
This hotel is banal for this category.
Prices aren't honest.
Guys, you can have so much better in other places for 2.
I have to feedback it. Respect you.

2026-01-30 via Tripadvisor
H
Helen couple gb
9
2026-01-30 via Nuitee
N
Nadine solo_traveller ch
10
2026-01-26 via Nuitee
J
Julie Sara family_with_children be
10
An unforgettable stay in every way!
Pros:

We loved absolutely everything! The staff were incredibly kind and professional and we even had the chance to hear a beautiful, inspiring true story about the statue in their backyard. I won’t spoil it! You’ll have to visit and hear it for yourself :) The breakfast was excellent and the room along with the hotel, surroundings and views was simply stunning. The complimentary public transport card was the cherry on top, allowing us to explore so much and truly enjoy the area. We couldn’t recommend this experience more. A heartfelt thank you to everyone who made our stay so magical and unforgettable!

2026-01-25 via Nuitee
M
Mathieu couple fr
10
Pros:

Les petites attentions du personnel qui a tout fait pour que nous passions le meilleur séjour

2026-01-25 via Nuitee
D
Dimitrios couple gr
10
2026-01-25 via Nuitee
M
Markus solo_traveller ch
10
2026-01-23 via Nuitee
M
Mitan solo_traveller ro
10
A perfect stay — elegant, relaxing, and unforgettable
Pros:

The hotel is beautifully located, with stunning views and a peaceful atmosphere. The room was spotless, comfortable, and very well equipped. The staff was exceptionally friendly, attentive, and professional. The breakfast was delicious with high-quality products and plenty of options. Overall, everything felt elegant and well-taken care of.

Cons:

There was nothing I didn’t like — everything exceeded my expectations.

2026-01-20 via Nuitee
A
Amanda family_with_children us
10
This is an exceptional hotel.
Pros:

The hotel is just beautiful and unique. It is a quiet peaceful respite on the lake and yet in the city. Our room was fabulous, the spa was wonderful and included in the price, the breakfast is expensive but fabulous and the dinner again expensive but exceeded all expectations. Really a terrific place to stay.

Cons:

We liked everything

2026-01-19 via Nuitee
Y
Yannick family_with_children fr
9
2026-01-19 via Nuitee
J
Jeremy solo_traveller ch
5
2026-01-19 via Nuitee
A
Ailsa couple it
9
Wonderful friendly and helpful staff
Pros:

amazing location on the beautiful lakeside

2026-01-19 via Nuitee
K
Kathrin couple de
9
Pros:

Schöne Aussicht, super Lage, angenehmes Ambiente.

Cons:

Die Frühstücksauswahl war leider sehr spärlich.

2026-01-19 via Nuitee
R
Robert family_with_children us
10
2026-01-19 via Nuitee
D
David couple gb
10
2026-01-19 via Nuitee
J
Jan-Willem couple ch
10
2026-01-19 via Nuitee
F
Fahad couple sa
10
Unforgettable
Pros:

Everything and the luggage man is so friendly and always with a smile the morning time

2026-01-19 via Nuitee