Sonesta Essential Morgantown

Hotels
7.8 (554 reviews)
15 Lawless Rd , Morgantown , US
+1 304-292-0055

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Good location
Cons:
Dirtiness
Room comfort issues
Limited amenities

Categories

Cleanliness
6.1
Numerous reviews mentioned filthy rooms and unclean towels.
Service
9.56
Staff was frequently noted to be friendly and helpful.
Location
9.6
Conveniently located near the interstate and areas of interest.
Room Quality
7.56
Issues with room comfort and maintenance were reported.
Amenities
7.09
Limited amenities and unsatisfactory breakfast options noted.
Value for Money
6.55
Guests felt the pricing was inflated considering the quality.
Food and Beverage
7.1
Breakfast options were described as very limited and disappointing.
Overall Experience
8.87
Mixed reviews with some positive experiences but multiple significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:24

Property Description

Convenient Location

Sonesta Essential Morgantown is located just 4.9 km from West Virginia University and 7.1 km from Mountaineer Field, making it an ideal choice for visitors looking to explore the area.

Comfortable Accommodation

The hotel offers air-conditioned rooms with essential amenities such as a desk, safety deposit box, flat-screen TV, and a private bathroom with a shower. Guests can also enjoy complimentary WiFi throughout the property.

Great Facilities

Guests can start their day with a continental breakfast and take advantage of the 24-hour front desk, shared lounge, and business centre available on-site.

Experience comfort and convenience at Sonesta Essential Morgantown. Book your stay now for a memorable experience.

Important information:

Please note, the pet policy applies to dogs only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGW

Location

Guest Reviews

7.8
Based on 554 reviews
Cleanliness: 6.1
Service: 9.56
Location: 9.6
Room Quality: 7.56
Amenities: 7.09
Value for Money: 6.55
Food and Beverage: 7.1
Overall Experience: 8.87
Z
Zykimis • solo_traveller • us
7
2026-11-07 • via Nuitee
K
Kristi • couple • us
10
2026-11-06 • via Nuitee
S
Samantha • couple • us
10
2026-11-02 • via Nuitee
H
Haley • extended_group • us
8
2026-11-02 • via Nuitee
I
Ireland • couple • us
2
2026-11-01 • via Nuitee
N
Nnabude • extended_group • us
10
2026-11-01 • via Nuitee
C
Corden • couple • us
1
I wouldn’t book with Sonesta in Morgantown ever again.
Pros:

I can’t say I really liked anything.

Cons:

A lot. When I got there there wasn’t a remote for the tv. I asked for one and the front desk gave me one but it didn’t work. I asked got another one and it still didn’t work. Upon inspection of the room there was food under the couch and I picked up the cushions and there was an old towel and food under there too. I picked up a corner of the mattress and there was an old eye mask from a previous guest. The door to the room you had to pick up on a little in order to close it completely. I’m guessing this room was barely cleaned at all. I had no time to leave and request a refund so I just dealt with it all but I will never stay with this company again.

2026-11-01 • via Nuitee
R
Rebecca • couple • us
3
Not good.
Pros:

We stay here frequently because it is convenient and affordable.

Cons:

Had a terrible experience with rude and obnoxious neighbors at 4:00 am. Front desk was notified but didn’t seem to work. Noise then moved to lobby. Not sure where management was.

2026-10-31 • via Nuitee
P
Patricia • couple • us
4
We enjoyed the convenient location, comfortable accommodations, decent cleanliness, and good breakfast, but the excessiv
Pros:

One thing we did really appreciate about the property was its convenient location. We also found the room comfortable, the property was reasonably clean, and we enjoyed the breakfast. Those were all positives of our stay, and we did like those aspects.

Cons:

unfortunately, the excessive noise we experienced, both during the night and in the lobby, took away from our overall experience. We understand that hotels can have busy periods and that some noise is expected, but the level of noise we encountered was excessive and made it difficult to enjoy our stay.

2026-10-31 • via Nuitee
G
grits33 • solo_traveller • us
7
2026-10-29 • via Nuitee
S
Samantha • couple • us
7
2026-10-29 • via Nuitee
T
Teresa • family_with_children • us
8
Pros:

I love the hotel!!! It was clean and the staff was great. The 1 problem is my remote for my tv did not work at all and we replaced the batteries and everything, staff was also aware. But nothing was changed out.

Cons:

The TV remote didnt work and the staff never replaced it or switched out this to accommodate us.

2026-10-27 • via Nuitee
A
Atsushi • solo_traveller • us
9
2026-10-27 • via Nuitee
E
E • family_with_children • us
6
Pros:

Location and price... although I was.iver charged extending the next day by $32. Cookies are great as is the staff.

Cons:

Breakfast wasn't existent... same sausage biscuits and cold cereal... no eggs or breakfast meats. Exterior locks to hotel doors didn't work so anyone could enter. AC was a little difficult to work and the kitchen cabinet door was off its hinge. Sink leaked and TV remote didn't work that great. TV was in bad location

2026-10-26 • via Nuitee
B
Bridget • solo_traveller • us
8
2026-10-26 • via Nuitee
R
Robin • extended_group • us
8
Nice
Pros:

The beds and pillows were some of the best. Made my sleep so good... I rested very well.the room was clean and cozy

Cons:

The bathroom needed a more deep clean and the tub drained very very slow... the remote didn't work even after getting another one. Breakfast needs a huge upgrade.

2026-10-25 • via Nuitee
J
James • couple • us
10
It was a great clean place to stay
Pros:

It was comfortable and clean

Cons:

Nothing it was great

2026-10-25 • via Nuitee
R
Richard • solo_traveller • us
10
2026-10-24 • via Nuitee
D
Dawna • couple • us
3
Added stress to a stressful time.
Pros:

N/A

Cons:

Breakfast wasn’t available when they said it would be. They stated that cookies would be available in the evening and we didn’t see on cookie.

But more importantly there is a safety issue with all the metal frame rods sticking out of the bed in room 218 that I actually scraped and bruised my leg on multiple times.

2026-10-22 • via Nuitee
T
TIM • family_with_children • us
1
Refund requested for inconvience and having to settle for half of a toilet seat.
Pros:

Room was not ready when we arrived ar 6:30 pm. Went to 4 different room as the associate working kept assigning us rooms that did not have 2 queen beds. The 4 room had half of a toilet seat. The manager was to call me today and I've still not heard from her. Discount or refund is warranted as this was unacceptable.

Cons:

Room should've been cleaned, or second room assigned should have been correct. I would still like a call to review.

2026-10-18 • via Nuitee