Boutique Hotel Palacio

Hotels
8.2 (410 reviews)
Calle Duarte 106, Ciudad Colonial , Santo Domingo , do

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Poor cleanliness in common areas
Limited breakfast selection

Categories

Cleanliness
7.66
Multiple complaints about cleanliness in common areas and bathroom.
Service
9.13
Staff was very helpful and provided excellent service throughout.
Location
9.17
Excellent central location, easy access to local attractions.
Room Quality
8.12
Rooms generally clean and comfortable, though one mention of humidity.
Amenities
7.15
Limited breakfast options and complaints about water supply.
Value for Money
8.61
Good price for the services offered, though some amenities lacking.
Food and Beverage
7.16
Breakfast quality noted as disappointing with limited selection.
Overall Experience
8.63
Generally positive stay, with good service and location outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:33

Property Description

Central Location in Historic Santo Domingo
Located just a 10-minute walk from the iconic Puerta Del Conde, Boutique Hotel Palacio offers a vibrant and convenient stay in the heart of Santo Domingo.

Charming Amenities
Indulge in the hotel's café, outdoor pool, and uniquely colorful rooms featuring minibars and safety deposit boxes. Enjoy the comfort of red tile floors, a seating area, cable TV, room service, and Wi-Fi during your stay.

Relaxation and Dining
Unwind in the sauna or keep up with your fitness routine in the on-site gym. Don't miss the daily breakfast buffet at the hotel's cafeteria, which also provides options for indoor and outdoor dining experiences.

Experience the charm and convenience of Boutique Hotel Palacio, just steps away from the Cathedral of America and the bustling "Calle El Conde". Book your stay now for a memorable Santo Domingo getaway.

Important information:

Breakfast for children under 10-years old is included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SDQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 410 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
A
Alejandro • solo_traveller • cr
8
Fue agradable por la ubicación y el trato
Pros:

Ubicación

Cons:

Un tanto viejo y un poco olor humedad

2026-04-10 • via Nuitee
S
Sara • couple • br
8
Achei um pouco caro pelo que oferece, mas foi interessante pela parte histórica
Pros:

gostamos do prédio histórico,parece cenário de filme. Também pude estacionar gratuitamente no local (garagem fechada)

Cons:

O quarto era interessante com pé direito bem alto,um baita lustre e uma cama king. A cama era confortável mas só havia um lençol,nada mais pra se cobrir. Estava deteriorado o quarto,paredes descascando,moveis do banheiro estragado e com vazamento. A varanda do quarto dava pra rua então a noite foi um pouco barulhento

2026-04-08 • via Nuitee
W
William • extended_group • do
10
2026-04-07 • via Nuitee
I
Ignacio • couple • es
8
Colonial
Pros:

Ubicación, aunque la calle está en obras

Cons:

Es muy colonial, pero los baños dejados y sensación de un poco de humedad

2026-04-07 • via Nuitee
F
Felix Perez • solo_traveller • es
9
Pros:

La piscina y la calma

Cons:

El desayuno es escaso si llegas a ultima hora

2026-04-06 • via Nuitee
M
Marisol • family_with_children • es
7
Pros:

Buena ubicación y edificio precioso.

Cons:

Las habitaciones un poco deterioradas.

2026-04-05 • via Nuitee
L
louis • couple • fr
3
Un hotel qui se degrade
Pros:

Emplacement et parking couvert et style néocolonial.

Cons:

Dégradation continue des équipements de cet hotel : sanitaires, peintures, ...
La chambre était vraiment petite avec son lit queen alors que je pensais avoir choisi un lit king. J'ai alors payé un supplément pour changer de chambre

2026-04-04 • via Nuitee
Y
Yadira • family_with_children • jm
9
La estancia fue agradable.
Pros:

Me gustó mucho en donde está situado.

2026-04-04 • via Nuitee
R
Ruben1988 • solo_traveller • do
7
2026-04-04 • via Nuitee
M
Miguel angel • couple • mx
5
Pros:

la.ubicacion

Cons:

el.cuarto, nos.dieron el.mas descuidado, la puerta tenía cristales y entraba la.luz toda.la.noche, el baño casi me.corto el.pie con las coladeras

2026-04-01 • via Nuitee
C
Coline • solo_traveller • fr
8
Emplacement idéal, partie rénovée top
Pros:

L’emplacement est idéal, tout se fait à pieds et c’est sécurisé.
Par ailleurs, la partie rénovée de l’établissement est vraiment belle.

Cons:

La partie vieillissante est à fuir : pas de lumière, humidité, fenêtres qui ne ferment pas, moustiques à gogo…
Le petit déjeuner est vraiment pas fou du tout

2026-04-01 • via Nuitee
C
christophe • couple • fr
8
2026-03-30 • via Nuitee
J
Juan Ignacio • couple • ar
10
Muy bueno
Pros:

Hermoso lugar, hermosa ubicacion. El desayuno bien, la gente super amable.

2026-03-25 • via Nuitee
H
Hana • couple • cz
9
Pros:

Vše

2026-03-23 • via Nuitee
M
Maria • family_with_children • us
9
Pros:

Si bueno

2026-03-20 • via Nuitee
J
Janna • family_with_children • us
8
2026-03-20 • via Nuitee
A
Ashley • couple • gb
6
We had a great time .
Pros:

Location was excellent - parking alone was worth the price.

Cons:

Bed uncomfortable and rooms in need of updating.

2026-03-19 • via Nuitee
R
Raymi Joel • couple • do
7
Pros:

Un lugar sumamente tranquilo.

2026-03-18 • via Nuitee
P
Patrick • couple • ca
5
Beaucoup trop dispendieux pour ce que ces
Pros:

-L’emplacement de l’hôtel
-réception 24h
-petit déjeuner

Cons:

Ça ne ressemblai en rien à ce que montrer sur les photos
-chambré sans fenêtre
-porte de chambre dans l’escalier
-porte d’armoire et garde-robe qui ferme pas manque de pièce et tablette pas fixer briser
-gents qui fume la marijuanas et parle très fort dans les corridors en cognant leur bière sur le plancher jusqu’à 4h du matin ont a pas pu dormis la nuit de samedi à dimanche

2026-03-18 • via Nuitee
V
Vinicio • couple • cr
10
2026-03-12 • via Nuitee