Boutique Hotel Palacio

Hotels
8.2 (410 reviews)
Calle Duarte 106, Ciudad Colonial , Santo Domingo , do

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Poor cleanliness in common areas
Limited breakfast selection

Categories

Cleanliness
7.66
Multiple complaints about cleanliness in common areas and bathroom.
Service
9.13
Staff was very helpful and provided excellent service throughout.
Location
9.17
Excellent central location, easy access to local attractions.
Room Quality
8.12
Rooms generally clean and comfortable, though one mention of humidity.
Amenities
7.15
Limited breakfast options and complaints about water supply.
Value for Money
8.61
Good price for the services offered, though some amenities lacking.
Food and Beverage
7.16
Breakfast quality noted as disappointing with limited selection.
Overall Experience
8.63
Generally positive stay, with good service and location outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:33

Property Description

Central Location in Historic Santo Domingo
Located just a 10-minute walk from the iconic Puerta Del Conde, Boutique Hotel Palacio offers a vibrant and convenient stay in the heart of Santo Domingo.

Charming Amenities
Indulge in the hotel's café, outdoor pool, and uniquely colorful rooms featuring minibars and safety deposit boxes. Enjoy the comfort of red tile floors, a seating area, cable TV, room service, and Wi-Fi during your stay.

Relaxation and Dining
Unwind in the sauna or keep up with your fitness routine in the on-site gym. Don't miss the daily breakfast buffet at the hotel's cafeteria, which also provides options for indoor and outdoor dining experiences.

Experience the charm and convenience of Boutique Hotel Palacio, just steps away from the Cathedral of America and the bustling "Calle El Conde". Book your stay now for a memorable Santo Domingo getaway.

Important information:

Breakfast for children under 10-years old is included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SDQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 410 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
J
Juan Ignacio • couple • ar
10
Muy bueno
Pros:

Hermoso lugar, hermosa ubicacion. El desayuno bien, la gente super amable.

2026-03-25 • via Nuitee
H
Hana • couple • cz
9
Pros:

Vše

2026-03-23 • via Nuitee
M
Maria • family_with_children • us
9
Pros:

Si bueno

2026-03-20 • via Nuitee
J
Janna • family_with_children • us
8
2026-03-20 • via Nuitee
A
Ashley • couple • gb
6
We had a great time .
Pros:

Location was excellent - parking alone was worth the price.

Cons:

Bed uncomfortable and rooms in need of updating.

2026-03-19 • via Nuitee
P
Patrick • couple • ca
5
Beaucoup trop dispendieux pour ce que ces
Pros:

-L’emplacement de l’hôtel
-réception 24h
-petit déjeuner

Cons:

Ça ne ressemblai en rien à ce que montrer sur les photos
-chambré sans fenêtre
-porte de chambre dans l’escalier
-porte d’armoire et garde-robe qui ferme pas manque de pièce et tablette pas fixer briser
-gents qui fume la marijuanas et parle très fort dans les corridors en cognant leur bière sur le plancher jusqu’à 4h du matin ont a pas pu dormis la nuit de samedi à dimanche

2026-03-18 • via Nuitee
R
Raymi Joel • couple • do
7
Pros:

Un lugar sumamente tranquilo.

2026-03-18 • via Nuitee
V
Vinicio • couple • cr
10
2026-03-12 • via Nuitee
L
Luciano • couple • it
8
Struttura al centro, buono il rapporto qualità/prezzo.
Pros:

Offre un parcheggio custodito e una buona colazione.

Cons:

Struttura un po’ datata ma tutto sommato accogliente.

2026-03-12 • via Nuitee
C
Carmen • couple • es
7
Ubicación buena
Pros:

Ubicación

Cons:

Falta mantenimiento y limpieza.

2026-03-10 • via Nuitee
M
MARTA • family_with_children • fr
7
Pros:

Habitacion muy amplia, limpieza buena, patio interior muy bonito

Cons:

Las instalaciones de la piscina estan un poco abandonadas.
La sauna no estaba abierta al publico

2026-03-09 • via Nuitee
R
René • family_with_children • at
7
2026-03-05 • via Nuitee
J
jean • couple • fr
10
Très bel hotel en plein centre avec parking. Accueil très sympathique et efficace du personnel
Pros:

emplacement idéal en plein centre, parking, accueil très sympathique du personnel, belle chambre spacieuse

Cons:

rien. Tout était parfait

2026-03-04 • via Nuitee
V
Victor L • couple • pr
7
2026-03-04 • via Nuitee
J
Joselin • couple • us
10
This hotel is just perfect to stay .Near everything and convenient to stay
Pros:

Night peace

Cons:

Everything was great

2026-03-03 • via Nuitee
N
Nicola • extended_group • it
7
2026-03-02 • via Nuitee
J
jasna • extended_group • si
8
2026-03-01 • via Nuitee
D
Dwight • solo_traveller • us
8
Great location and a friendly staff
Pros:

Staff is friendly and helpful. Location is convenient to supermarket, El Conde, and Park Colon (near restaurants, nightlife, etc.). Included breakfast is low-key and tasty.

Cons:

Hotel is older.

2026-02-28 • via Nuitee
S
Slaviša • family_with_children • si
7
Speak with your stuff to be more kind
Pros:

Location

Cons:

Stuff, late breakfest, not clean

2026-02-24 • via Nuitee
R
Riitta • family_with_children • fi
8
Mukava
Pros:

Sijainti hyvä ja uima-allas plussaa.
Vanha rakennus tunnelmallinen.
Parkkihalli hyvä ja maksuton.
Rauhallinen.

Cons:

Safety boxin koodilukitus ei toiminut.Huoneen oven lukko oli lähes irti, korjattiin kyllä pyynnöstä. Piti olla hiustenkuivaaja, mutta ei ollut.
Ilmastolnti hankala säätää kun ilmeisesti vanha. Toimi kuitenkin kohtuullisesti.
Yhtenä päivänä ei siivousta ollut lainkaan tehty. Puhtaat pyyhkeet saimme kun ilmoitimme

2026-02-22 • via Nuitee