Extended Stay America Suites - Sacramento - Elk Grove

Hotels
Extended Stay America Suites
6.7 (669 reviews)
2201 Long Port Court , Elk Grove , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dirty room
Outdated facilities

Categories

Cleanliness
5.19
Room was described as very dirty and had fleas, impacting cleanliness.
Service
7.66
Front desk person was friendly and professional.
Location
8.7
Location was noted as convenient and positively mentioned.
Room Quality
6.15
Rooms were outdated, basic, and beds uncomfortable.
Amenities
6.68
Amenities were mentioned but with some negative feedback regarding the kitchen supplies and absence of gym.
Value for Money
7.14
Room price was considered reasonable against the quality.
Food and Beverage
5.19
Breakfast availability was an issue, pulled too early.
Overall Experience
6.86
General sentiment reflected a mix of positive and negative experiences, resulting in an average rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:03

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a stove top, microwave, and fridge in every room, perfect for longer stays or quick meals on the go.

Complimentary Grab-and-Go Breakfast
Start your day right with a free breakfast including breakfast bars, muffins, hot cereal, coffee, and tea, ensuring you have the fuel needed for a day of exploration.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk, onsite parking, laundry facilities, and more. Plus, explore nearby attractions like the Strike Bowling Alley, Elk Grove Aquatic Center, and Century Movie Theatre.

Book now for a comfortable and convenient stay at Extended Stay America - Sacramento - Elk Grove.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SMF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.7
Based on 669 reviews
Cleanliness: 5.19
Service: 7.66
Location: 8.7
Room Quality: 6.15
Amenities: 6.68
Value for Money: 7.14
Food and Beverage: 5.19
Overall Experience: 6.86
A
Anshuman solo_traveller us
7
2026-02-14 via Nuitee
L
Linda couple us
5
Meh
Pros:

This place is overpriced for what it is. Pet rent of $30/day is ridiculous.

Cons:

Cost and uncleanliness of everything inside the entire building.

2026-02-11 via Nuitee
J
Joan extended_group us
10
Pros:

The room was perfect. We didn't use the breakfast option. The service desk was exceptional with customer service. Jackson and Cameron went above and beyond to accommodate us.

Cons:

n/a

2026-02-09 via Nuitee
S
Susan family_with_children us
8
2026-01-29 via Nuitee
D
Davis couple us
10
2026-01-29 via Nuitee
D
Dan solo_traveller us
8
Satisfied
Cons:

Everything great

2026-01-29 via Nuitee
D
Dotson family_with_children us
1
2026-01-28 via Nuitee
E
Erin family_with_children us
10
My new go to place to stay
Pros:

Staff was super friendly. Place was over all quiet and clean. My son left his backpack and when we realized it 5 hours later the staff had already found it and had it in lost and found.

Cons:

I liked everything. Only negative I noticed was that the room was a little worn, chips in the bathroom counter, kitchen floor uneven, paint thin in spots on the cupboards. But nothing that affected my sleep

2026-01-28 via Nuitee
P
Perry solo_traveller us
8
Pros:

Easy to get to

Cons:

No Gluten Free options for Breakfast

2026-01-26 via Nuitee
B
Becerra family_with_children us
7
2026-01-24 via Nuitee
R
Robert couple us
8
Overall a very good experience. Just a few tweeks and it could have been an outstanding visit.
Pros:

Stove access allowed for a home cooked meal. The room had hardwood floors which is more sanitary than carpets. The kitchen was the best part of the stay.

Cons:

The pillows definitely needs attention. Very flat and not comfortable. When I asked for additional pillows, I was informed that a manager was not available and the request couldn't be fulfilled. Biggest suggestion is if you are not going to supply soap & shampoo unless requested, please offer it during check in. Instead I have to read signs in the room which caused a separate trip to the front desk. Next suggestion, after returning from getting soap and shampoo from the front desk, I learned I had to request silverware at the front desk which involved a 2nd trip to the front desk. Everything I needed was supplied but the extra trips due to communication early was a tad disappointing. I'm used to the Residence Inn which has silverware and pans in the rooms that have stoves/ovens. I don't mind requesting, but I'm I'm booking a room with a stove, those items need to be requested, it would be a better experience vs. making trips back and forth.

2026-01-20 via Nuitee
R
Roshni family_with_children us
8
Cons:

Too noisy. No shampoo, lotion

2026-01-20 via Nuitee
J
Julie couple us
5
Didn’t feel special or taken care of.
Pros:

Room was nice but you had to ask for any extras, so very sparce.

Cons:

The bed was comfy but you could feel the other persons every move. We went down for the grab and go breakfast but we’re faced with nothing but coffee and granola bars. When we asked the staff she said yeah sorry the shipment is late. How late was it because we were there at like 9 and it’s only available until 9:30. The coffee left a lot to be desired.

2026-01-19 via Nuitee
C
Candace solo_traveller us
1
This was horrible
Pros:

Staff okay

Cons:

The towels had hair all over them the floor wasn’t cleaned the chairs were stained holes in the carpet so many issues needs to be torn down re modeled in the room. The countertop and bathroom counter all chipped bad I thought it was make up left behind. Mold build up in the refrigerator and not cleaned behind at all. The caulking in the shower was so bad had mold in it. I was to scared to see the bed so I laid the one actuall clean towel in it to sleep. The cabinets are stained. I wouldn’t stay here ever again nor would I recommend anyone else to. Was supposed to have a king bed had a small bed, my feet were hanging off the end had to sleep sideways thankfully I was alone.

2026-01-19 via Nuitee
A
Amber couple us
8
2026-01-19 via Nuitee
R
Reena family_with_children us
5
Convenient.
Pros:

I loved the staff. They were very friendly, helpful, and very attentive.

Cons:

I did not like the cleanliness, the smell of the building, and the old out dated room. For the price I paid, you would think there would be some upgraded features. All day and night I could hear every little step the people above me made. The walls are paper thin.

2026-01-19 via Nuitee
T
Tina couple us
10
Pros:

Everything

Cons:

N/A

2026-01-19 via Nuitee
T
Tyler solo_traveller us
4
It was safe there, and the staff was friendly, but the rooms were really out of date and smelled bad
Pros:

Location was nice. Room was really old and smelled bad.

Cons:

Furniture was in really bad shape. Lots of water damage on tables. Appliances were extremely old.

2026-01-19 via Nuitee
G
Gift P extended_group us
6
Overall decent stay.
Pros:

Breakfast was coffee and a cup of oatmeal.

Cons:

Remind people of light breakfast rather than mentioning breakfast included.

2026-01-19 via Nuitee
M
Matthew extended_group us
3
2026-01-19 via Nuitee