The Westin Sacramento Riverfront Hotel & Spa

Hotels
•
Westin
8.9 (214 reviews)
4800 Riverside Boulevard , Sacramento , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean
Beautiful location
Comfortable rooms
Friendly staff
Cons:
Staff unprofessionalism
Double billing
High costs for amenities

Categories

Cleanliness
8.04
Several reviews mentioned cleanliness positively, but issues with unprofessional staff detracted.
Service
9.51
The majority of reviews noted friendliness and helpfulness among certain staff members, despite some negative interactions.
Location
9.55
Multiple reviews highlighted the great location, both beautiful and convenient.
Room Quality
9
Rooms described as large and comfortable, but minor issues with amenities.
Amenities
8.53
Noted some missing perks for the price but generally modern and clean facilities.
Value for Money
7.99
Concerns about high prices for additional amenities and missing included services.
Food and Beverage
9.04
Reviewers enjoyed the attached restaurant and dining options.
Overall Experience
9.51
Reviews overall reflected a very positive stay with minor detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:13

Property Description

Luxurious Accommodations
The Westin Sacramento boasts elegantly designed rooms with vintage Italian furnishings, claw foot bathtubs, and plush bathrobes. Enjoy river views from select balconies and unwind in luxury with provided coffee makers and premium linens.

Fine Dining Experience
Indulge in exquisite cuisine at Scott’s Seafood restaurant located on-site, offering a picturesque setting with patio seating and riverfront views. Delight your taste buds with four-star quality dishes for breakfast, lunch, and dinner, or opt for convenient room service for a relaxing dining experience in your room.

Convenient Amenities
Enhance your stay with access to a year-round outdoor heated pool, hot tub, and a 24-hour gym. Explore nearby attractions such as William Land Park Golf Course and the California State Capitol Building, just a short drive away.

Book your stay at The Westin Sacramento for a luxurious and memorable experience.

Important information:

The credit card used at the time of booking must be presented at check-in.

This property provides valet parking only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMF

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.99 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.9
Based on 214 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 9.51
A
amie • family_with_children • us
10
2026-01-23 • via Nuitee
W
Waldo • solo_traveller • us
4
It "felt" like staff enjoyed harassing me and gaslighting me.
Pros:

Cleanliness and location.

Cons:

The unprofessional staff were rude, gaslit me, some were kind, but most were challenged in the customer service department and it seemed like the manager enjoyed it. I was reprimanded by the manager of valet for parking in the wrong area the wrong way- without realizing his staff had parked it for me. Go figure...

2026-01-20 • via Nuitee
C
Cheryl • couple • us
10
2026-01-20 • via Nuitee
T
Thomas • couple • us
10
Pros:

Everyone was very friendly and helpful

2026-01-20 • via Nuitee
K
Karla • couple • us
9
Cons:

No heat. Room temperature was 64°

2026-01-20 • via Nuitee
J
Justine • couple • us
9
2026-01-19 • via Nuitee
L
LaTreylia • couple • us
10
2026-01-19 • via Nuitee
A
Austin • extended_group • us
10
Pros:

The location was great, the accommodations were beautiful and the staff was outstanding.

Cons:

Can’t think of anything.

2026-01-19 • via Nuitee
T
tonja • couple • us
10
A beautiful experience.We had dinner @ your restaurant Scotts seafood with some friends…
Pros:

Loved the water station!!

Cons:

Parking was convenient however it forced us to use the valet service but coming from out of town that added expensive wasn’t expected, But the guys were great and very friendly. No real complaint just an observation.

2026-01-19 • via Nuitee
S
Stephen • solo_traveller • us
5
Terrible. No sleep.
Pros:

Nice room. Clean.

Cons:

Very noisy. I would have liked to be on the river front side. I could not fall asleep because of the freeway traffic. It was terrible.

2026-01-19 • via Nuitee
N
Natasha • couple • us
10
2026-01-19 • via Nuitee
S
Samantha • family_with_children • us
8
Overall, very pleasant! Just the bathroom situation was a little surprising.
Pros:

I loved the cleanliness and aesthetic of the place. It is beautifully furnished and decorated. It smells great and the staff and valet were delightful and respectful. I will return.

Cons:

When showering, the shower door does not keep water in and when stepping out I’m greeted with a large puddle of water that covers half the bathroom floor. Also the water pressure in the tub shower head is very strong causing the same issue. Other than that our stay was great and we slept very good. :)

2026-01-19 • via Nuitee
M
Montilla • couple • us
10
2026-01-15 • via Nuitee
A
Abbrom • solo_traveller • us
10
Pros:

Everything

Cons:

Everything was awesome.

2026-01-15 • via Nuitee
A
Alicia • solo_traveller • us
9
Beautiful river location
Pros:

My room was very clean, and the soaking tub was incredible! Overall, it was a very comfortable and quiet hotel with beautiful river views.

Cons:

I didn't like that the only parking available was valet parking, and I didn't like paying for Wifi. At a hotel of this quality, I would expect free WiFi. I had requested my car be brought out for my use early in the morning, and when I came down to my car, it was frozen and I wasn't able to depart at the time I needed to. Valet parking was over $50 (not including tip), so I would also have expected my car to be defrosted especially since I gave advance notice of my departure time. My advice to others would be to give additional time to yourself on frosty mornings.

2026-01-14 • via Nuitee
J
Jacob • couple • us
9
2026-01-12 • via Nuitee
G
Gonzales • couple • us
8
Overall it was nice and relaxing
Pros:

The bathtub and the bed! :)

Cons:

I was unaware of the valet parking fee, definitely should be noted when booking.

2026-01-11 • via Nuitee
L
leslieg902 • Couples
10
Highly Recommend
Pros:

Scenic location steps from the river and the river trail, good value, polite staff, and super clean. Highly recommend.

2026-01-07 • via Tripadvisor
C
craigv345 • Family
10
Great Hotel and Service at a reasonable Price!
Pros:

We were lucky to find this hotel. It is a gem. We were on our way to Tahoe and learned I-80 was closed due to spin outs ( it was the holidays with many driving in snow that don’t do so regularly) loved the hospitality of the staff it was noticeable, as was the upkeep of the hotel. We were able to use the hot tub and eat at Scott’s seafood onsite. We appreciated the environment as a well appointed stop for travel, since my first stay I have booked again and had another night here. It is great to leave the Bay Area and stay here the first night on multi day trips to Tahoe; it splits up the drive time and allows for a much shorter time over the summits ( Donner or Echo). I have done similar stays in Sacramento and Auburn but found this hotel stands out for environment, service, convenience and all at a reasonable price. I will be back!

2026-01-05 • via Tripadvisor
M
Michael • couple • us
10
Pros:

Just perfect.

2026-01-04 • via Nuitee