Hotel de l'Océan et restaurant - Coeur de ville

Hotels
8.1 (852 reviews)
9 Place Sainte-Eugénie , Biarritz , fr

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Beautiful view
Cons:
Small rooms
Limited breakfast options
High price for amenities

Categories

Cleanliness
7.95
Some reviews suggest issues in room size and amenities that might affect perceived cleanliness.
Service
8.75
The staff is frequently described as exceptional and very helpful.
Location
8.95
Numerous mentions of the excellent location near the beach and town center.
Room Quality
8.05
Mixed reviews on room size and comfort, with some mentioning cramped spaces.
Amenities
7.65
Lack of essential amenities like a kettle or hairdryer noted, affecting overall satisfaction.
Value for Money
7.75
Some reviews indicated that the pricing does not match room size and amenities.
Food and Beverage
7.35
Breakfast options have been criticized for being limited and overpriced.
Overall Experience
8.35
Overall, guests had a pleasant experience despite some issues with room size and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:26

Property Description

Dream Location in Biarritz
Situated in the heart of Biarritz, just 3 minutes from a bustling beach, our hotel offers a magical retreat for both swimmers and surfers alike.

Charming Surroundings
Nestled on the tranquil Sainte-Eugénie square overlooking the old harbor, our hotel provides a peaceful escape while being conveniently close to all the city's attractions. Explore Biarritz's landmarks and the picturesque seaside with ease.

Unique Room Experience
Whether you prefer the nostalgic charm of our traditionally decorated rooms or the modern touch of our renovated accommodations, each room exudes character and showcases the exceptional beauty of our location.

Book your stay now and experience the allure of Biarritz with us.

Important information:

Please note that the elevator cannot accommodate a push chair or a wheel chair and cannot carry more than 2 people. The property is not suitable for disabled guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 852 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.95
Room Quality: 8.05
Amenities: 7.65
Value for Money: 7.75
Food and Beverage: 7.35
Overall Experience: 8.35
V
Vicky • solo_traveller • gb
9
2026-07-18 • via Nuitee
J
James • solo_traveller • gb
10
A perfect holiday.
Pros:

Its location is essentially perfect. Everything is walkable.

2026-07-17 • via Nuitee
S
Saioa • solo_traveller • es
9
Muy a gusto
Pros:

Ubicacion y el restaurante,cenamos y muy bien.Recepcionistas muy profesionales y amables

Cons:

El que no tenga parking,el más cercano tenía la calle cerrado,aunque había otro libre al lado

2026-07-15 • via Nuitee
L
Louise • extended_group • fr
8
Très bon établissement
Pros:

Tout

Cons:

Ras

2026-07-13 • via Nuitee
B
Becca • extended_group • gb
6
2026-07-10 • via Nuitee
F
Foucault • solo_traveller • fr
8
2026-07-07 • via Nuitee
J
Jemma • couple • gb
10
2026-06-29 • via Nuitee
H
Hans Martin • couple • se
8
2026-06-28 • via Nuitee
R
Robert • couple • fr
8
Cons:

Tarif un peu trop élevé

2026-06-25 • via Nuitee
A
Ana • solo_traveller • es
5
Pros:

Muy bien situado, en recepción todo el personal es encantador.
El parking cercano tiene buen acceso para las maletas, es muy cómodo.

Cons:

La entrada a las 3:30 se hace muy larga, con ola de calor y desde las 12 esperando por la habitación,que es chiquitina y no creo que tenga mucho trabajo para prepararla, además había confirmado mi hora de llegada.

2026-06-24 • via Nuitee
C
Christiane • couple • fr
9
2026-06-23 • via Nuitee
P
Peter • solo_traveller • gb
10
Excellent
Pros:

A well run and clean hotel in the heart of the piazza with a good restaurant and helpful staff.

Cons:

very small lift 2 persons or 1 with luggage

2026-06-22 • via Nuitee
J
John • couple • fr
8
2026-06-22 • via Nuitee
E
Erik • couple • be
9
Pros:

Super locatie !!!

2026-06-21 • via Nuitee
C
claude • couple • fr
6
2026-06-16 • via Nuitee
M
Marcel • couple • nl
10
Heerlijke locatie.
Pros:

Geweldige plek in het centrum naast de kerk. Super aardig personeel, behulpzaam en vriendelijk. Prima kamer. Niks te klagen.

2026-06-14 • via Nuitee
I
Iemolo • extended_group • us
7
Nice spot and good value
Pros:

Location was close to everything

Cons:

Shower was very poorly designed

2026-06-13 • via Nuitee
C
Christine • solo_traveller • at
10
Pros:

Alles, einfach nur top, jederzeit gerne wieder!

2026-06-11 • via Nuitee
D
Dennis • couple • gb
8
Do st class
Pros:

The accommodation and car parking

Cons:

Nothing

2026-06-09 • via Nuitee
L
Lindsay • extended_group • fr
8
2026-06-09 • via Nuitee