Pets allowed

Facilities

Meeting rooms
Boat tours nearby
Proposal/romance packages available
No single-use plastic straws
Comprehensive recycling policy
Guest education on local ecosystems and culture
Free WiFi
24-hour front desk
Luggage storage
Concierge service
See all facilities

Review Highlights

Pros:
Great location
Efforts from staff
Cons:
Noise issues
Complicated check-in process

Categories

Cleanliness
6.69
Multiple reviews mentioned noise issues and lack of cleanliness in certain areas.
Service
9.16
Some guests reported challenges with virtual check-in but noted that staff made efforts to assist.
Location
9.7
Great location near the beach and local amenities.
Room Quality
7.65
Rooms faced issues with noise and comfort, impacting overall perception.
Amenities
7.68
Pool was reported out of service and check-in was fully online.
Value for Money
8.14
Decent value but concerns about service and amenities present.
Food and Beverage
7.69
Breakfast was described as acceptable, but overall service in dining was noted as unfriendly.
Overall Experience
8.86
Mixed reviews, with some positive aspects but significant drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:28

Property Description

Convenient Amenities
Enjoy complimentary wireless internet, concierge services, and a TV in the common area. Take the free casino shuttle for some gaming fun.

Dining and Entertainment
Indulge in the hotel's restaurant, coffee shop, or room service. Relax at the bar, swim-up bar, or enjoy a buffet breakfast for a fee.

Comfortable Accommodations
Unwind in guestrooms with refrigerators, flat-screen TVs, and premium bedding. Stay connected with free Wi-Fi and enjoy satellite programming.

A stay at Hotel Vila de Tossa immerses you in the heart of Tossa de Mar, near popular attractions like Tossa de Mar Beach and Villa Romana dels Ametllers. Book your getaway now!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • A car is recommended for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRO

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guests are provided with free hand sanitizer

  • General

    Property follows regional sanitization guidelines Safe Tourism Certified (Spain)

  • General

    Masks are available to guests

See all policies

Location

Guest Reviews

8.2
Based on 91 reviews
Cleanliness: 6.69
Service: 9.16
Location: 9.7
Room Quality: 7.65
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.86
J
Jos Ajabo
8
Pros:

Clean rooms, no service personnel at reception except a virtual check in using devices at the desk in the lobby. Restaurant was not open but in the near vicinity there are several restaurants.

2025-09-30 • via Nuitee
X
Xavier
4
Pros:

La habitación estaba correcta, desayuno no podias hacer, el problema que tiene este establecimiento lo tienen con el personal de limpieza, a las 8 de la mañana parecia una fiesta, llenando cubos de agua que se oía desde la cama, hablando con un tono no adecuado para dichas horas.
No repetiria ni aconsejo el hotel a nadie, de las 4 estrellas se le cayeron varias.

2025-09-28 • via Nuitee
X
Xavi
8
Pros:

Bien, ya habia estado aqui.

2025-09-27 • via Nuitee
C
Christine • family
8
Pros:

Great location, large room, check in was a bit complicated but other then that we had a great stay

2025-09-22 • via Nuitee
E
Eric
4
Bof bof bof
Pros:

Tout se passe en ligne….aucune aide de la part de l’hôtel. Informations contradictoires concernant le parking. Douche impossible à arrêter😭😔…..on est passé du duplex à une chambre avec terrasse….

2025-09-19 • via Nuitee
O
olivier
4
À éviter
Pros:

Aucune personne a l’accueil ni ailleurs, Check in online uniquement, une assistance via whatsapp mais pas réactif ni aimable du tout
Petit dej correct mais personnel antipathique !
Chambre très mal insonorisée et bruit sur rue
On ne reviendra pas et on ne recommande évidemment pas !

2025-09-07 • via Nuitee
D
DAVID • partner
4
Pros:

Tienen que darle una vuelta de tuerca al sistema de check in, no hay recepción y todo se hace con el móvil. Me enviaron un primer código para entrar al hotel y no era correcto, en la entrada éramos varios clientes con el mismo problema y con cara de tontos sin poder acceder. Por otro lado me gustaría advertir que las habitaciones de la cuarta planta a priori las mas caras presentan un problema de ruido por la noche debido a la maquinaria de los ascensores y diferentes aparatos de la cubierta del edificio que está justo encima. Advertir también que lo que ellos llaman piscina está fuera de servicio.

2025-09-06 • via Nuitee
I
Ivan • family
8
Pros:

The Hotel is comfortable and in a good location. A few minutes walk gets you to the beach, local eats around the corner, a market and a pharmacy nearby. There is no Parking…it says there is parking, but the street parking in front of the hotel is not long term. The problem with this Hotel is that there is no one at the facility and contact to customer service is through wassap and Ai…checking in was a pain, you have to do all of it online (they should provide a temp code to get into the hotel) and to make matters worse, they had a system glitch where everyone was locked out of the Hotel and the rooms. I get they are trying to go full tech; but when stuff goes wrong you have to have someone available. The cleaning crew could not help because they are forbidden and everything is being recorded. This is a Hotel being ran like an Air B n B

2025-08-18 • via Nuitee
L
Lukas • partner
4
Pros:

Laut, Schimmel, Renovierungsbedürftig. Frühstück sehr schlecht.

2025-08-08 • via Nuitee
T
Tammy
2
Pros:

It was far too hot to sleep there and no one told us it would be virtual check in it was the most stressful experience!

2025-08-01 • via Nuitee
J
Joel
6
Virtual Check In Disaster
Pros:

The virtual check in was a mess. First off you can only enter the lobby of the hotel with a code at the door. If you have not checked in you do not have a code. We had to wait for someone to leave the lobby and walk in while the door was open. We had issues with the check in and since it was virtual we had to call and message via WhatsApp as directed on the signs in the lobby next to the iPad to check in. No one responded via WhatsApp or answered when we called the number. We ended up hunting down a maid who did her best to help. If not for her I do not know if we would have been able to get checked in. If we would have come after the maids left we would have been in a bind. The messages sent on whatsapp were never replied to. The money they saved by not staffing the lobby made this a place we will never visit again.

2025-07-30 • via Nuitee
Y
youssef • partner
10
Pros:

Overall experience was great for a quick getaway if you plan on staying for a couple of night highly suggest this place !

2025-07-22 • via Nuitee
C
Carlos • family
8
Pros:

Estancia muy agradable

2025-07-03 • via Nuitee
B
Bernardo
8
Pros:

El alojamiento está bien. Nuevo y bien ubicado. El recepcionista no ha sido muy amable. Tampoco nos aceptaron el crédito de usuarios VIP de Hoteles.com que dice en la página y se confirma al reservar. En la recepción del desayuno, el hombre que recibe es bastante desagradable y maleducado. Me atendió de muy mala manera cuando le solicité un poco de agua caliiente.

2025-07-01 • via Nuitee
T
Thomas
4
Pros:

Worst check-in ever.

2025-06-30 • via Nuitee
S
SERGIO
10
Pros:

Excelente hotel

2025-06-15 • via Nuitee
B
Brenda
8
Pros:

Parking very difficult

2024-09-22 • via Nuitee
Éric
8
Pros:

Le seul bémol à ce séjour à été la panne de l'ascenseur au moment où nous avons voulu l'utiliser

2024-09-13 • via Nuitee
L
Leon • family
6
Pros:

Wir haben dort 4 Nächte verbracht. Wir mussten nachts das Zimmer wechseln, da die Klimaanlage defekt war und Wasser aus der Klimaanlage lief. In beiden Zimmern Schimmel im Bad. Im ersten Zimmer auch im Schlafzimmer. Lampen am Bett bei beiden Zimmern defekt. Im ersten Zimmer Duschkopf extrem dreckig. Frühstück für denn Preis viel zu teuer. Kleine Auswahl, bei uns hat die Kaffeemaschine nicht richtig funktioniert. Bett war sehr unbequem.

2024-09-10 • via Nuitee
D
Danil • partner
10
Pros:

Great location, clean rooms and great service from check-in to check-out. Price is very abordable.

2024-09-08 • via Nuitee