Extended Stay America Suites - St Louis - Westport - E Lackland Rd

Hotels
Extended Stay America Suites
5.6 (327 reviews)
11827 Lackland Rd , Maryland Heights , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Good price for location
Cons:
Dirty rooms
Inadequate maintenance
Pest problems

Categories

Cleanliness
3.97
Multiple reviews mentioned dirty rooms, roaches, and poor maintenance.
Service
8.98
Staff received positive feedback for being polite and helpful.
Location
6.48
The location is noted but not enough to offset negative comments about the property.
Room Quality
3.47
Numerous complaints about room conditions including broken amenities.
Amenities
4.97
Complaints about lack of functioning amenities, such as inadequate water pressure.
Value for Money
6.48
Reviews suggest some value for the price, though quality is lacking.
Food and Beverage
5.48
Not mentioned in reviews; assumed standard for most budget hotels.
Overall Experience
4.97
Overall sentiment is negative due to cleanliness and maintenance issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:33

Property Description

Fully Equipped Kitchens for Extended Stays
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - St. Louis. Cook your own meals with a stovetop, microwave, and fridge provided for your comfort and convenience.

Complimentary Grab and Go Breakfast
Start your day right with a grab and go breakfast offered at the property. Enjoy a quick and convenient meal before heading out to explore the nearby attractions such as the Verizon Amphitheater, Six Flags, and St. Louis Mills Mall.

Convenient Amenities and Services
Benefit from free WiFi, 24-hour front desk service, and complimentary onsite parking during your stay. With weekly housekeeping services included at no extra cost, Extended Stay America - St. Louis ensures a comfortable and hassle-free experience for all guests.

Book your stay now and enjoy the perfect blend of comfort and convenience at Extended Stay America - St. Louis - Westport - East Lackland Rd.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.
Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Location

Guest Reviews

5.6
Based on 327 reviews
Cleanliness: 3.97
Service: 8.98
Location: 6.48
Room Quality: 3.47
Amenities: 4.97
Value for Money: 6.48
Food and Beverage: 5.48
Overall Experience: 4.97
R
Rosetang solo_traveller us
1
Pros:

Nothing

Cons:

The environment was very dirty.

2026-08-13 via Nuitee
G
Gaston couple us
9
2026-07-22 via Nuitee
선홍 solo_traveller kr
7
2026-07-21 via Nuitee
N
Nate solo_traveller us
1
Pros:

Nothing about it

2026-07-20 via Nuitee
J
Jessica solo_traveller us
1
Pros:

Nothing about it we did not stay there still waiting for a refund

Cons:

Was not clean

2026-06-29 via Nuitee
T
Towanda solo_traveller us
10
2026-06-26 via Nuitee
T
Towanda solo_traveller us
9
2026-06-24 via Nuitee
T
Towanda solo_traveller us
9
2026-06-22 via Nuitee
T
Towanda solo_traveller us
9
Cons:

Really used matress

2026-06-22 via Nuitee
T
Towanda solo_traveller us
9
Cons:

Matress really used

2026-06-22 via Nuitee
L
Lathrum couple us
7
2026-05-28 via Nuitee
J
J B couple br
10
2026-03-31 via Nuitee
J
Jewitt couple us
1
Unsanitary conditions and cockroach activity made this stay unacceptable.
Pros:

I liked the photos- but they were misleading. Totally different when you arrive onsite. Heavy traffic,heavy drug users walking door to door,people hanging out in there vehicles,constant marijuana smell. Just not an idea place to stay if you are pregnant or have children. But if this is your last resort I don’t blame you- just lock your doors and stay safe.

Cons:

The property had serious cleanliness and sanitation issues. We experienced multiple cockroach sightings throughout our stay (including baby, medium, and adult roaches), as well as dead roaches in drawers. The room was not properly cleaned—there was blood on the wall, grease on the refrigerator, debris on the floor, stains on walls and surfaces, and the bathroom, vents, and AC unit were visibly dirty. These issues were ongoing and caused us to check out early.

2026-03-29 via Nuitee
P
Puns solo_traveller br
10
2026-03-28 via Nuitee
P
Puns solo_traveller br
10
2026-03-28 via Nuitee
P
Puns solo_traveller br
10
2026-03-27 via Nuitee
P
Puns solo_traveller br
10
2026-03-27 via Nuitee
H
Hailey couple us
1
Unsafe
Cons:

Felt unsafe and uncomfortable. We ended up not even staying the night bc of how unsafe we felt

2026-03-17 via Nuitee
H
Hailey couple us
1
Cons:

This place was sketchy and dirty. We didn’t even stay overnight due to how unsafe we felt

2026-03-17 via Nuitee
A
Aliyah solo_traveller us
1
Pros:

Staff was nice

Cons:

Roaches

2026-02-23 via Nuitee