Best Western Plus Casablanca City Center

Hotels
Best Western Plus
8.6 (2329 reviews)
6 Rue Jenner , Casablanca , ma

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean rooms
Cons:
Cleanliness issues
Poor breakfast
Staff attitude variability

Categories

Cleanliness
7.79
Several reviews mentioned cleanliness issues, including dirty rooms and unclean towels.
Service
9.26
Most reviews highlighted the warm and helpful nature of the staff, despite some negative experiences.
Location
9.3
Convenient location near the city center with several dining options nearby.
Room Quality
8.75
Clean and spacious rooms according to multiple reviews, positive sentiment overall.
Amenities
8.28
Amenities mentioned were good, but additional issues noted such as broken equipment.
Value for Money
8.74
Generally regarded as good value for the price, although some issues noted.
Food and Beverage
7.79
Breakfast received several negative comments regarding quality.
Overall Experience
8.86
Mixed experience but balanced positively against the service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:48

Property Description

Modern Comfort in the Heart of Casablanca Business District

Convenient Location: Situated in the secure business district of Casablanca, our hotel is just a short 30-minute drive from Mohammed V Airport, making it ideal for business travelers.

Dedicated Service: Our team at Best Western Plus Casablanca City Center is committed to providing exceptional service to ensure your stay is comfortable and meets all your needs.

Business-Friendly Amenities: From well-appointed conference rooms to a fully equipped business center, we cater to the needs of corporate guests, allowing you to work efficiently during your stay.

Experience the perfect blend of business and leisure at Best Western Plus Casablanca City Center. Book now for a seamless stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 2329 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.86
V
Vera family_with_children il
9
2026-02-14 via Nuitee
M
Marian family_with_children ro
6
Pros:

Nice western style hotel, good breakfast.

Cons:

Room 901 is near a ventilation shaft or something, from time to time there is a hatch opening and a vacuum cleaner type noise is released. We couldn't sleep. In the morning we told the receptionist but it didn't flinch; he said that it was from the AC but the AC was off the entire night.

2026-02-14 via Nuitee
A
Arlette family_with_children nl
8
2026-02-12 via Nuitee
S
shakir solo_traveller us
9
2026-02-12 via Nuitee
X
Xavier Andrés couple cl
10
Buen lugar
Pros:

Excelente hotel, bien ubicado y limpio. Personal muy cordial y dispuesto a ayudarte en todo momento.

2026-02-12 via Nuitee
V
Véronique family_with_children fr
8
Pros:

Hotel bien situé, grande chambre. Correct dans l'ensemble

Cons:

Problème d'interrupteur à revoir

2026-02-11 via Nuitee
M
Mouna family_with_children ca
4
Moyen
Pros:

Le personnel, l’emplassement

Cons:

J’ai cherché avec le filtre stationnement, c’était important pour moi, il n’y avait pas de stationnement. Deux places devant l’hôtel pour tous les clients.

2026-02-11 via Nuitee
A
Artur couple pl
5
Acceptable hotel to stay for 1-2 nights.
Pros:

Location, new design, kind staff

Cons:

Lack of smart option in TV (netflix, YT,…); poor breakfast choice, poor choice of drinks to breakfast, overall dirty breakfast area

2026-02-10 via Nuitee
N
Najib solo_traveller ma
7
2026-02-09 via Nuitee
C
Carl Olof Bure solo_traveller fr
8
2026-02-08 via Nuitee
Y
Younes Be family_with_children ma
8
Pros:

Ras

Cons:

Ras

2026-02-08 via Nuitee
A
aquiyaou solo_traveller fr
7
2026-02-08 via Nuitee
L
Lybah couple ca
1
Pros:

The room was nice but not clean

Cons:

Very bad experience.

The service was really, really bad and the staff were not friendly at all.

When I arrived in my room, there were no towels
I had to wait almost one hour just to get towels.

We had to call the front desk four times before someone finally brought them.
Each time I called, the receptionist answered in a very casual way, as if this situation was completely normal, and without really apologizing.

Honestly, for a hotel like this, this is not acceptable.
I am very disappointed with the service.

2026-01-31 via Nuitee
F
Fabio family_with_children it
4
Il peggiore hotel dove ho soggiornato
Cons:

Eravamo al secondo piano. Già uscendo dall'ascensore abbiamo notato la scarsità dell'hotel. Tutto molto datato, buio e odore di stantio.Camera molto piccola e poco pulita.. Abbiamo chiesto upgrade pagando € 100 in più per notte. La suite era più spaziosa Le porte di ferro come nei capannoni industriali.La colazione scarsa. . Ci abbiamo anche cenato. Ma non voglio commentare.

2026-01-31 via Nuitee
D
Debra couple us
9
Pros:

The restaurant breakfast was great. The room was fine. Some of the staff were fine but others were not so friendly. The location was good considering it was Casablanca.

Cons:

The staff that weren't so friendly. We also had a hard time getting the lights to work properly.

2026-01-31 via Nuitee
V
Vitor solo_traveller gb
8
good value for money
Pros:

The location, close to a metro station.

Cons:

The room was not as clean as it should have been; it was visibly dusty in some areas; my wake up call didn’t happen.

2026-01-29 via Nuitee
M
Mariana family_with_children es
9
2026-01-28 via Nuitee
M
Mohamed couple ma
3
Not as expected
Cons:

The bed was not comfy, I thought it was close to the center of maarif, but I had to walk almost 30mins. The breakfast was poor

2026-01-27 via Nuitee
F
family family_with_children be
7
Pros:

Beau cadre et chambre propre et bien équipée

Cons:

Le bruit des voitures...la fenêtre de la chambre donnait sur la route

2026-01-26 via Nuitee
P
Petya family_with_children bg
8
2026-01-26 via Nuitee