Extended Stay America Suites - Somerset - Franklin

Hotels
•
Extended Stay America Suites
7.4 (356 reviews)
30 World's Fair Drive , Somerset , US
+1 732-469-8080

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Clean kitchen and refrigerator
Cons:
Strong odors in the hallway
Unfriendly staff

Categories

Cleanliness
6.19
Several reviews mentioned bad odors, including cigarettes and urine, indicating poor cleanliness.
Service
7.66
Some reviews noted unfriendly staff, but others appreciated certain aspects of service.
Location
10
Positive comments about the location being close to events and in a good neighborhood.
Room Quality
6.7
Many issues reported such as bad odors, beds being uncomfortable, and the need for updates.
Amenities
6.15
Limited breakfast options and other amenities criticized; seemed insufficient for guest satisfaction.
Value for Money
8.18
Some guests felt it was decent value for the money, but this was mixed with complaints.
Food and Beverage
6.64
Breakfast options were poorly rated and did not meet expectations.
Overall Experience
7.69
Many guests had a generally negative experience, with strong complaints about cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Somerset - Franklin features a fully equipped kitchen, perfect for longer stays. With a stovetop, microwave, and fridge, guests can enjoy the convenience of cooking their meals just like at home.

Complimentary Breakfast and Services
Start your day right with a free grab-and-go breakfast served daily, offering a variety of options. Enjoy amenities like free WiFi, 24-hour front desk, and weekly housekeeping services, ensuring a comfortable and convenient stay.

Convenient Location
Located near attractions like the Garden State Exhibition Center and Rutgers University, this hotel is ideal for travelers looking to explore the area. Plus, with free onsite parking, guests can easily venture out and discover all that Franklin has to offer.

Book your stay at Extended Stay America - Somerset - Franklin for a memorable and hassle-free experience.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EWR

Location

Guest Reviews

7.4
Based on 356 reviews
Cleanliness: 6.19
Service: 7.66
Location: 10
Room Quality: 6.7
Amenities: 6.15
Value for Money: 8.18
Food and Beverage: 6.64
Overall Experience: 7.69
L
linda • family_with_children • us
1
I NEVER STAYED. I REQUESTED A REFUND.
Pros:

THE STAFF AT THE FRONT DESK WAS VERY HELPFUL. THAT WAS IT. ONLY GOOD THING WAS THAT.

Cons:

I WAS PLACED IN A ROOM THAT HAD A RUSTED REFRIGERATOR AND SMELLED OF BUG SPRAY. WENT TO THE DESK AND WAS OFFERED ANOTHER ROOM, THAT ROOM SMELLED OF BODY ODOR AND FRIDGE WAS RUSTED. THIRD ROOM I WAS OFFERED SMELLED OF MOLD AND HEATER AND AC UNIT DID NOT WORK. ALL ROOMS WERE DINGY, DARK AND SMELLY. FELT LIKE A WELFARE HOTEL. SAYS ON LINE BREAKFAST INCLUDED BUT UPON CHECKIN I WAS TOLD ONLY A COFFEE BAR.

2026-10-21 • via Nuitee
S
Sakiyna • family_with_children • us
1
2026-10-20 • via Nuitee
M
Manon • couple • ca
1
Deçu
Pros:

Il n'y a pas de petit déjeuner simplement des collations. Il ne restait même pas de café à 7h30 le matin

Cons:

Le personnel n'est pas accueillant surtout le matin, l'odeur dans les corridors et les chambres était désagréable. Aucune oreiller et couverture en plus

2026-10-19 • via Nuitee
R
Roberto • solo_traveller • us
5
Pros:

Location

Cons:

That the room didn't have utensils to start with.

2026-09-13 • via Nuitee
K
Keith • solo_traveller • us
2
Read location, horrible facility, dirty not wealth care for pillows for beds appear to be cut in half tiny pillows that
Pros:

Location near me highways

Cons:

The room was dated worn down Fire alarm hanging from the ceiling and cobwebs throughout the room toilet seat, falling off of the toilet refrigerator filthy the doors were covered in a sticky substance and I wish I could upload a picture horrible.

2026-09-09 • via Nuitee
J
jarema • family_with_children • us
10
2026-09-08 • via Nuitee
A
Angel • couple • us
10
2026-09-03 • via Nuitee
A
Attiba • couple • us
9
2026-08-17 • via Nuitee
V
Vanessa Montgomery • solo_traveller • us
10
Pros:

Great comfortable. Noth

Cons:

Nothing to complain about.

2026-08-12 • via Nuitee
E
Edwardo • solo_traveller • us
1
Pros:

Nothing at all

Cons:

Everything This hotel was a horrible experience from the moment we arrived. There were people sitting on the curb right in front of the property, which immediately made us uncomfortable. As soon as we walked in, the hallways smelled strongly of cigarettes and mildew. It was nothing like the description online.

We booked a room with a queen-size bed, but instead we were given a room with two full-size beds. The room itself was not what we expected at all.

The "complimentary breakfast" was actually just a grab-and-go option, and when we went to get breakfast, they didn't even have any coffee available.

To make matters worse, when we tried to rest, the guests upstairs were extremely noisy and obnoxious—stomping around and making a lot of noise.

Overall, this was a terrible experience. I would rate this place 0/10 and will definitely not be returning.

2026-07-14 • via Nuitee
S
Silver Snow • extended_group • us
7
fair conditions for a quick one night stay
Pros:

Spacious room. Bed is comfortable. The guy who checked me in at about 10:30pm was very friendly. And he knows what he was doing, very helpful.

Cons:

Our room slept 3 people but only 2 sets of towels. A new guy at the front desk at 1am said the hotel ran out of towel. Then the next morning, the coffee ran out too before 9:30am. The lady at the front desk said she does not want to cook more because the breakfast closes at 9:30am.

There is no open area for a group gathering.

The carpet in the hotel hallway has a musty smell.

2026-07-07 • via Nuitee
J
Joel • solo_traveller • us
1
When I arrived I was told they didn’t have my room and then they showed me the only room they had left which was not clo
Pros:

Can’t say there was anything that stood out in a positive way.

Cons:

Was run down, smelled of smoke.

2026-05-28 • via Nuitee
H
Hagood • couple • us
1
No sentence just terrible. And bad customer service
Pros:

What do you consider breakfast?

Cons:

The fact that they put us in a occupied room and then say that someone must have left the door open unexpected yeah ok.

2026-05-25 • via Nuitee
A
Angel • couple • us
10
2026-05-22 • via Nuitee
G
Gorham • couple • us
1
Unpleasant
Pros:

Friendly staff

Cons:

Was bidding by bedbugs manager offered to refund me for one night out of five I have over 25 bites on my body that is unacceptable

2026-04-03 • via Nuitee
L
Les • couple • us
10
2026-03-24 • via Nuitee
D
datilus • couple • us
1
2026-03-23 • via Nuitee
T
Tyzzire • couple • us
1
2026-03-20 • via Nuitee
C
Cleon • family_with_children • us
3
Pros:

Staff

Cons:

The place smell and the music was loud

2026-03-16 • via Nuitee
D
daniel • family_with_children • us
5
2026-03-16 • via Nuitee