Comfort Suites Tomball Medical Center

Hotels
•
Comfort Suites
7.9 (310 reviews)
13636 Michel Road , Tomball , US
+1 281-290-7070

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good breakfast (generally well stocked)
Friendly and efficient staff
Convenient location near restaurants/stores
Good value / reasonable price
Clean facilities reported by some and comfortable beds in some rooms
Cons:
Poor cleanliness in multiple reports (bugs, fleas, odors)
Pool/hot tub issues (dirty or not working)
AC problems and hard-to-control temperatures
Room wear and tear (torn shower curtain, old appearance)
Noisy mini-fridge and uncomfortable pillows
Broken door keys / access problems
Weak coffee and occasional breakfast shortages
Wi‑Fi connection problems reported

Categories

Cleanliness
4.5
Multiple reviews report poor cleanliness: dirty pool area, dead roaches and other bugs, fleas, unpleasant room odors, and bathrooms noted as not very clean.
Service
9.3
Staff repeatedly described as friendly and check-in was fast/easy; one complaint of unhelpful staff for a problem but overall service sentiment is very positive.
Location
9.3
Many guests praised the hotel's convenient location near restaurants, stores and close to destinations/home.
Room Quality
6
Mixed to negative room reports: comfortable beds sometimes, but frequent complaints about hard beds, loud mini-fridge, AC control issues, worn/old rooms, torn shower curtain, broken door keys, uncomfortable sofa sleeper and pest sightings.
Amenities
6.5
Breakfast generally good, but pool/hot tub often not working or unclean; indoor pool and exercise room present but reliability and cleanliness issues were reported.
Value for Money
9
Several guests noted good value and reasonable pricing; a few administrative issues (incidental hold, points/bookings) were mentioned but perceived value remained high.
Food and Beverage
9
Breakfast was frequently praised as good and well stocked, though coffee quality was commonly criticized and buffet refills were sometimes insufficient during busy periods.
Overall Experience
9.6
Overall sentiment leans positive: many guests would stay again and highlighted friendly staff and location despite cleanliness and amenity shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location and Modern Amenities

This all-suite hotel, located just off Highway 249 and near Tomball College, offers a comfortable stay with its indoor pool and hot tub. The suites are well-equipped with flat-screen TVs, free Wi-Fi, a refrigerator, microwave, work desk, and sofa bed.

Business and Leisure Facilities

Guests can take advantage of the business center and gym facilities during their stay at Tomball Comfort Suites. Start your day right with a delicious continental breakfast served every morning.

Nearby Attractions

Explore SplashTown Water Park just 30 minutes away or take a trip to downtown Houston, Texas, only 40 minutes from the hotel.

Book your stay at Comfort Suites Tomball now to enjoy these fantastic amenities and attractions!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 310 reviews
Cleanliness: 4.5
Service: 9.3
Location: 9.3
Room Quality: 6
Amenities: 6.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9.6
K
Kirkpatrick • family_with_children • us
8
Pros:

They had a great breakfast setup and easy checkout

Cons:

The AC in the rooms had a auto shutoff time for the cold air and the hallways were VERY humid

2026-10-20 • via Nuitee
P
Pegi • couple • us
10
Our stay was excellent considering the bad coffee
Pros:

The breakfast was good but the coffee could use some help, it was lacking in flavor. Also breakfast time on the weekend was a decent time but I think it should be till 9:30am at least on Monday morning. All in all our stay was great 👍

Cons:

The coffee and not being able to get back inside from the side doors especially when your room is at the end of the hall and you have mobility issues.

2026-10-14 • via Nuitee
J
Jose Antonio • family_with_children • us
1
Bad experience
Cons:

I had a problem,and they didn´t help me.

2026-10-12 • via Nuitee
J
Joseph • solo_traveller • us
7
2026-10-10 • via Nuitee
D
David • couple • us
4
Cons:

The door keys would not work on two different room . We left

2026-09-01 • via Nuitee
M
MURPHI • solo_traveller • us
7
Great location, clean and good value
Pros:

I will say the staff was friendly. The hotel and facilities were clean. The breakfast was great.

Cons:

What wasn’t great we couldn’t get the Wi-Fi to connect, which was not detrimental to our stay. The mini fridge in the room made a loud sound which made it hard to sleep. We did unplug it and made sure to tell the front office the next day very minor issues that can easily be fixed. We were only there one night so we didn’t find it necessary to make a big deal about it. We would stay here again.

2026-08-18 • via Nuitee
K
Katherine • solo_traveller • us
6
I enjoyed the staff.
Pros:

Close to my dr

Cons:

Most areas were nice. However The pool are was filthy. Broken or no screens in open windows. Open door to the pump room. It had a fan blowing on the equipment. The hot tub was cloudy. So I didn’t use it. Bathroom door wouldn’t lock. And the dead roaches and various other bugs were everywhere.

I was also not informed that there would be a $100 incidental hold. I was ok with this. I just should have been informed.

The phone said dial 911 in an emergency. But it was dead in the pool area.

2026-08-14 • via Nuitee
K
Katherine • family_with_children • us
6
Pros:

The breakfast needs to be a little better 😕

2026-08-03 • via Nuitee
A
Annette • family_with_children • us
10
Pros:

Near to my home.

2026-07-22 • via Nuitee
G
Gilda • solo_traveller • us
10
2026-07-21 • via Nuitee
E
Ellen • solo_traveller • us
6
2026-07-03 • via Nuitee
S
Silvia • solo_traveller • us
9
Pros:

Comfortable beds and rooms

Cons:

Everything was good. Was expecting shoer gel

2026-07-02 • via Nuitee
D
Derericka • solo_traveller • us
10
2026-07-02 • via Nuitee
M
Martin • couple • us
6
No coment
Pros:

No coment

Cons:

To old

2026-06-29 • via Nuitee
D
Duhon Jr. • solo_traveller • us
3
Looks good smells bad
Pros:

Breakfast

Cons:

Room smelled

2026-06-22 • via Nuitee
G
Gail • couple • us
8
2026-06-22 • via Nuitee
T
Topping • solo_traveller • us
10
Will stay there again
Pros:

Room was clean, staff was friendly. Good location for restaurants and stores. Breakfast was good and kept stocked.

Cons:

Nothing

2026-06-21 • via Nuitee
C
Carsten • extended_group • de
5
Cons:

Sehr abgewohnt und renovierungsbedürftig
Es riecht unangenehm.

2026-06-18 • via Nuitee
D
Damir • solo_traveller • us
10
2026-06-15 • via Nuitee
M
montoya • solo_traveller • us
8
Pros:

Location, breakfast, size of room, staff was really nice, check in was fast and easy. Inside pool, exercise room

Cons:

Beds were really hard, hard to control temperature in A/C, shower curtain was torn made room look worn and old. Sofa sleeper was all coils, really uncomfortable.

2026-06-15 • via Nuitee