Four Seasons Hotel Firenze

Hotels
•
Four Seasons Hotels and Resorts
9.6 (380 reviews)
Borgo Pinti 99 , Florence , it

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Guest education on local ecosystems and culture
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
See all facilities

Review Highlights

Pros:
Spacious rooms
Delicious breakfast
Beautiful amenities
Friendly staff
Cons:
Housekeeping issues
Service lapses
Inconvenient location

Categories

Cleanliness
9.31
Housekeeping repeatedly overlooked basic details which caused inconvenience.
Service
9.78
While the property itself is exceptional, the service fell short in some areas.
Location
9.32
Hotel is beautiful but far from the city center.
Room Quality
9.77
Spacious rooms, but there was an initial issue with the room assignment.
Amenities
9.8
Luxurious surroundings and well-maintained garden.
Value for Money
9.26
Prices might be high but generally reflective of the hotel quality.
Food and Beverage
9.81
Breakfast was praised as delicious; however, restaurant service was lacking.
Overall Experience
9.78
Overall lovely experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:01

Property Description

Luxurious Spa and Michelin-Star Dining
Indulge in a pampering experience at our 2-floor spa with 9 treatment rooms, Turkish bath, gym, and an upper terrace pool. Relish exquisite dining at our Michelin-star restaurant, Il Palagio, offering the finest Tuscan dishes.

Historic Charm and Modern Comfort
Experience the perfect blend of Renaissance decor and modern amenities in our spacious and bright rooms. Enjoy a range of facilities including LCD TV, DVD player, and plush bathrobes.

Central Location and Lush Gardens
Located next to the botanical gardens of Giardino della Gherardesca, our hotel is a serene oasis with 4.5 hectares of beautiful gardens. Explore Florence's top attractions like the Cathedral and Uffizi, just a short walk away.

Book now for an unforgettable stay at Four Seasons Hotel Firenze.

Important information:

When booking 8 or more than 8 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for free when using an available extra bed.
    Adults stay for € 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 55 per day.

Location

Guest Reviews

9.6
Based on 380 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.77
Amenities: 9.8
Value for Money: 9.26
Food and Beverage: 9.81
Overall Experience: 9.78
G
Gregory • couple • us
6
2026-05-03 • via Nuitee
K
Károly • extended_group • hu
10
2026-04-30 • via Nuitee
R
Riccardo • solo_traveller • it
10
Pros:

il Season è quasi l'ottava meraviglia del mondo : quasi perchè in alcuni spazi aperti o interni di una bellezza incredibile, manca un piccolo dettaglio, insignificante e gratuito, ma importante. E' solo un parere, nulla di importante

2026-04-27 • via Nuitee
D
DOMENICO • couple • no
10
2026-04-27 • via Nuitee
P
Paolo • family_with_children • it
10
2026-04-26 • via Nuitee
N
Neşe • couple • tr
10
Konfor
Pros:

Bence Floransa’nın en güzel oteli.. Otel tarihi yapısı, oda servisi güler yüzlü personelleri dahil tatmin edici bir konaklama deneyimi yaşamamı sağladılar.. Beni karşılayan Front desk Manager Manuela Antezza başta, resepsiyon görevlisi Camilla Hanım ve ismini hatırlamadığım pek çok çalışan her türlü ihtiyacımla yakından ilgilendiler.. Oteldeki misafir kalitesi de seçkindi, çok rahat ettim..

Cons:

Kış mevsiminde gittiğim için lobi barda çok hava akımı vardı seyahat dönüşümde ciddi bir soğuk algınlığı yaşamama sebep oldu bu konuda belki bir çözüm düşünebilirler..

2026-04-22 • via Nuitee
A
Anna • couple • mc
10
we will be so much glad to come back
Pros:

amazing gardens, nice old fashionista style

Cons:

nothing to complain

2026-04-22 • via Nuitee
H
Hamad • couple • sa
10
Exceptional
Pros:

The best stay in our trip. Excellent value for money.

Cons:

Nothing.

2026-04-18 • via Nuitee
S
sarah • couple • gb
10
a wholesome stay , perfect for families
Pros:

most beautiful

Cons:

the gardens

2026-04-18 • via Nuitee
E
Elisabetta • family_with_children • it
10
2026-04-15 • via Nuitee
J
Jamal • solo_traveller • om
10
exceptional and memorable stay
Pros:

Solution oriented front desk and concierge staff.
Attentive and well trained restaurant staff.
The tranquil garden within the property.
Overall ambience of the interior spaces.
Exceptional spa products and facilities.

Cons:

additional attention to cleanness would be appreciated e.g. a policy for staff to remove outdoor shoes when walking into the rooms (as it is the case in hotels in Japan).

2026-04-12 • via Nuitee
P
Paola Maria • family_with_children • it
10
2026-04-11 • via Nuitee
G
Gheorghe Copos • family_with_children • ro
10
2026-04-08 • via Nuitee
6
603yongc • Family • London, England
10
A Tranquil Luxury Retreat in Florence
Pros:

We had a wonderful stay at Four Seasons Firenze. The staff were exceptionally friendly and welcoming throughout. Compared with our recent stay at the Four Seasons Jumeirah in Dubai, this property feels far more tranquil, with stunning, expansive gardens that create a peaceful retreat. It never felt crowded, which made the experience even more relaxing.

We stayed in the Palazzo del Nero, which is newly opened. The furnishings felt fresh and new while still preserving a refined Renaissance character, which we really appreciated.

We had lunch at the Atrium Bar and ordered room service for dinner - both were of very good quality and tasty. Breakfast, however, was simpler than expected, with a very limited buffet selection.

Service overall was top-notch. Special thanks to Maria and Federico at the front desk for their warm hospitality. Many thanks as well to the spa staff - our daughter really enjoyed her treatment, and the experience was handled with great care.

One of the highlights was the morning run club with trainer Izota. It was a fantastic way to see Florence - running through the streets and past major sights - while getting in a great workout. It was a relaxing and enjoyable way to finish our trip in Florence before we set off to Rome.

Overall, it was a very enjoyable stay and a great experience in Florence.

2026-04-07 • via Tripadvisor
C
Christopher • couple • gb
10
Quiet luxury in the city centre
Pros:

First, the staff were amazing, without exception. The room was huge and the bed really comfortable. It was quiet despite facing the road. Well-equipped gym and spa. The common areas and garden are beautiful. Excellent all round

2026-04-02 • via Nuitee
K
Koivulehto • solo_traveller • se
10
2026-03-26 • via Nuitee
I
Ivančica • couple • hr
10
Nezaboravno i bozanstveno lijepo iskustvo
Pros:

Arhitektura i osoblje

Cons:

Sve je savrseno

2026-03-25 • via Nuitee
F
Federica • couple • it
10
2026-03-22 • via Nuitee
T
Tiki • couple • fr
10
Un séjour merveilleux dans un hôtel de rêve
2026-03-21 • via Nuitee
C
Charlotte • couple • gb
10
2026-03-20 • via Nuitee