Extended Stay America Suites - Albuquerque - Rio Rancho

Hotels
•
Extended Stay America Suites
6.3 (420 reviews)
2608 The American Rd. NW , Rio Rancho , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good staff service
Great location
Cons:
Dirty facilities
Uncomfortable rooms
Misleading amenities

Categories

Cleanliness
4.44
The property was filthy. The room in general did not feel clean.
Service
8.41
Staff was good and helping. Awesome customer service.
Location
8.95
Great location.
Room Quality
5.4
One room didn’t have pillows and there was a broken dresser.
Amenities
5.43
Facilities were outdated. Amenities lacking.
Value for Money
5.39
Not worth the money. The standards are lacking.
Food and Beverage
5.44
Breakfast items were limited and poorly presented.
Overall Experience
6.91
Mixed experiences with several complaints affecting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:05

Property Description

Fully Equipped Kitchens
Experience the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge for a comfortable extended stay.

Complimentary Amenities
Enjoy free WiFi, grab-and-go breakfast, onsite parking, and local phone calls, providing added value to your stay at Extended Stay America - Albuquerque.

Convenient Services
Benefit from 24-hour front desk assistance, laundry facilities, and upgraded bedding with extra pillows, ensuring a hassle-free and comfortable experience during your visit.

Book now to enjoy a seamless extended stay experience at Extended Stay America - Albuquerque - Rio Rancho!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.3
Based on 420 reviews
Cleanliness: 4.44
Service: 8.41
Location: 8.95
Room Quality: 5.4
Amenities: 5.43
Value for Money: 5.39
Food and Beverage: 5.44
Overall Experience: 6.91
C
Cagle • solo_traveller • us
9
Pros:

Great location. Clean and attractive. Friendly staff.

Cons:

All was well.

2026-04-11 • via Nuitee
A
Anaya • couple • us
8
Great overall
Pros:

Great stay, kind staff.

Cons:

Nothing comes to mind

2026-04-06 • via Nuitee
S
Silvestre • family_with_children • us
10
2026-04-01 • via Nuitee
R
Robertson • family_with_children • us
8
2026-03-30 • via Nuitee
E
Elijah • family_with_children • us
3
2026-03-23 • via Nuitee
D
Dezarea • family_with_children • us
1
2026-03-20 • via Nuitee
A
Adolfo • family_with_children • us
1
Cons:

Blood on ceiling place was a mess

2026-03-16 • via Nuitee
H
heather • extended_group • us
1
worst ever!!! avoid this and all extended stay hotels.
Pros:

this property was literally the dirtiest place we have ever stayed at, that coupled with the weird maintenance man demanding to change a broken light bulb at 8am in our room/ which we did not have a broken light bulb in our room… made my girls and i feel completely unsafe. booking should not recommend or even have extended stays on their site.. avoid all of them no matter how good the price looks… they are bad! we had asked specifically for no house keeping… and we returned to our room.. to find our bags re opened and gone thru. and 1 bed made. i was furious. we packed up and left to find an actual hotel we did not need to sleep in shifts ( for fear of people/ employees breaking in ) with. worst experience ever!!

Cons:

everything!!! they said breakfast… a granola bar and hot chocolate is not breakfasts for even truckers

2026-03-14 • via Nuitee
G
Garcia • family_with_children • us
6
Pros:

The closeness to shops

Cons:

The pillows and the smell of the hotel

2026-03-05 • via Nuitee
B
Brittney • couple • us
5
2026-03-02 • via Nuitee
K
Kathy • extended_group • us
8
It was a pleasant experience, clean, comfortable, friendly, and conveniently located for our needs.
Pros:

It was a pleasant experience, clean, comfortable, friendly, and conveniently located for our needs.

Cons:

I understood it included breakfast. They had muffins and granola bars and coffee. I would not call that breakfast.

2026-02-25 • via Nuitee
P
Peter • couple • us
1
Super gross. Didn’t want to touch anything.
Pros:

Great location

Cons:

Everything but the location

2026-02-24 • via Nuitee
C
carlos • couple • us
10
2026-02-23 • via Nuitee
R
Ruben • extended_group • us
8
I would stay here again the next time I'm in town.
Pros:

The room was clean and the beds were comfortable. The front desk staff were very polite and helpful.

2026-02-13 • via Nuitee
A
Ann • solo_traveller • us
10
2026-02-09 • via Nuitee
M
Mendez • family_with_children • us
10
Pros:

All

Cons:

Nothing

2026-01-29 • via Nuitee
R
Robert • couple • us
6
Was nicer years ago.
Pros:

Only saw the staff once, at check-in. Very friendly and efficient. They were very accommodating with my request for an upstairs room.
Fridge, counters, and kitchen storage areas were spotless clean.
Love the location. Close to our destination, great view of the mountains while overlooking the city.
Price was great. We don't mind the hotel had no hot breakfast; we used the hotel savings to go out.

Cons:

The hotel seems a little tired. Scuffed paint here and there, threshold at front entrance caught the door, stained carpets, something splattered on ceiling... a few small things that added up. And a cockroach on the stove.
Freezing cold outside, room got quite cool overnight, and no warm covers on the bed. The covers consisted of a sheet, and a dust cover that was no thicker than another sheet. No blankets in the room either. At 1:30 am I had to get a heavy blanket from the car.
Bed was quite hard.

2026-01-28 • via Nuitee
R
Russell • couple • us
10
None
Pros:

All is well

Cons:

N/A

2026-01-27 • via Nuitee
J
Jesus • couple • us
10
Pros:

La ubicación

Cons:

Las camas pequeñas

2026-01-27 • via Nuitee
F
Francesca • family_with_children • us
10
2026-01-23 • via Nuitee