Extended Stay America Suites - Albuquerque - Rio Rancho

Hotels
•
Extended Stay America Suites
6.3 (474 reviews)
2608 The American Rd. NW , Rio Rancho , US
+1 505-792-1338

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Good staff service
Great location
Cons:
Dirty facilities
Uncomfortable rooms
Misleading amenities

Categories

Cleanliness
4.44
The property was filthy. The room in general did not feel clean.
Service
8.41
Staff was good and helping. Awesome customer service.
Location
8.95
Great location.
Room Quality
5.4
One room didn’t have pillows and there was a broken dresser.
Amenities
5.43
Facilities were outdated. Amenities lacking.
Value for Money
5.39
Not worth the money. The standards are lacking.
Food and Beverage
5.44
Breakfast items were limited and poorly presented.
Overall Experience
6.91
Mixed experiences with several complaints affecting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:05

Property Description

Fully Equipped Kitchens
Experience the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge for a comfortable extended stay.

Complimentary Amenities
Enjoy free WiFi, grab-and-go breakfast, onsite parking, and local phone calls, providing added value to your stay at Extended Stay America - Albuquerque.

Convenient Services
Benefit from 24-hour front desk assistance, laundry facilities, and upgraded bedding with extra pillows, ensuring a hassle-free and comfortable experience during your visit.

Book now to enjoy a seamless extended stay experience at Extended Stay America - Albuquerque - Rio Rancho!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

6.3
Based on 474 reviews
Cleanliness: 4.44
Service: 8.41
Location: 8.95
Room Quality: 5.4
Amenities: 5.43
Value for Money: 5.39
Food and Beverage: 5.44
Overall Experience: 6.91
M
Merced • couple • us
10
2026-10-30 • via Nuitee
B
Beasley • family_with_children • us
1
Pros:

The Bed

Cons:

The Roaches

2026-10-29 • via Nuitee
V
Vanessa • solo_traveller • us
8
2026-10-27 • via Nuitee
J
Jesus • extended_group • us
10
Pros:

Todo muy bien

2026-10-23 • via Nuitee
J
Juan • solo_traveller • us
10
2026-10-19 • via Nuitee
A
A Suhr • family_with_children • us
9
Pros:

Comfy bed and loved the kitchenette

2026-10-16 • via Nuitee
H
Heidi • couple • us
9
2026-10-14 • via Nuitee
E
EILEEN • solo_traveller • us
1
2026-10-12 • via Nuitee
D
Duston • couple • us
9
Somewhat Spartan … but was some remodeling going on. No issues.
2026-10-08 • via Nuitee
R
Robertson • couple • us
10
Pros:

Staff and management were exceptionally wonderful. They went above and beyond to make sure our stay was amazing. My wife and i were moving and just needed a few nights to stay there and it was an amazing experience

2026-10-08 • via Nuitee
M
Mireya • solo_traveller • us
3
2026-10-07 • via Nuitee
G
Garcia • solo_traveller • us
8
2026-09-19 • via Nuitee
J
Joey • solo_traveller • us
5
2026-09-10 • via Nuitee
I
Isabella • couple • ch
6
2026-09-08 • via Nuitee
B
Bruce • solo_traveller • us
8
2026-09-04 • via Nuitee
E
Edythe • solo_traveller • us
1
Cons:

The rooms are being remodeled from 730 am to 7 pm. Drills, saws, hammers with constant pounding. Then the filth from being remodeled and never being cleaned before. Chunks of drywall under the clock, under the beds, gum stuck to the "new" tile. The shelf for the suitcase fell off the wall in the middle of the night. The faucets were old, rusted and dirty covered with lime and soap scum. Trash under the beds. Floors were dirty, not mopped. You have to puchase any amenities, dishes, pots and pans, no soap, shampoo or conditioner. Towels had black spots on them, smelled dirty. No ice machine 1 empty ice tray in the freezer. Half frozen muffins for breakfast. Was given a $30 credit but shouldn't have had to pay anything.

2026-08-30 • via Nuitee
P
Perry • solo_traveller • us
4
Don't bother booking here. No free breakfast as advertised and extremely bad attitude from staff.
Pros:

The room was nice enough.

Cons:

This hotel seems to be on the verge of going under.
There was supposed to be a free breakfast from 6am to 9am. I went downstairs at 7am and found no breakfast or even coffee. I asked the woman at the front desk where the breakfast was and was told "It's grab and go". I asked where and was told "It's right there" pointing to where the coffee should be. I said "There's nothing there". The woman said "IT'S GRAB AND GO!" I said "There's nothing to grab!". Again I was told "IT'S GRAB AND GO!". In other words F-You. I thought to myself "Grab what, packets of sugar? There's not even any coffee!". I immediately checked out vowing never to return. No wonder this place is on the verge of going under.
Booking.com needs to de-list this place.

2026-08-28 • via Nuitee
A
Annie • couple • us
8
Awesome location. Close to all convenient stores and the mall.. 
Pros:

Renovation. Very nice room . Very clean

Cons:

No coffee makers, no dishes in the rooms. it’ll be more convenient if the dishes and all the kitchen accessories are in the room already.

2026-08-26 • via Nuitee
R
Rhonda • family_with_children • us
9
Good facilities
Pros:

I would have like breakfast with eggs, sausage/bacon with toast.

2026-08-25 • via Nuitee
J
Jeff • solo_traveller • us
1
2026-08-25 • via Nuitee