Extended Stay America Suites - Amarillo - West

Hotels
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Extended Stay America Suites
7 (386 reviews)
2100 Cinema Drive , Amarillo , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Cleanliness issues
Unprofessional service

Categories

Cleanliness
5.75
Mention of dirty conditions and roaches negatively impacted this score.
Service
7.75
Mixed experiences with staff; some guests found them helpful but others noted rudeness.
Location
8.75
Convenient location mentioned in several reviews.
Room Quality
6.75
Issues with bed quality and room maintenance noted, such as hairs on the mattress.
Amenities
6.75
Lack of basic amenities like ice and issues with advertised services.
Value for Money
7.75
Affordable prices, but guests felt misled by extra fees.
Food and Beverage
5.75
Very limited breakfast offerings reported.
Overall Experience
6.75
Overall mixed experiences with significant issues affecting satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:57

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Amarillo - West is designed for longer stays, featuring a fully equipped kitchen with a stovetop, microwave, and fridge. This allows guests the convenience of preparing their meals just like at home.

Convenient Amenities
Guests can enjoy free WiFi, 24-hour front desk service, laundry facilities, ironing amenities, and upgraded bedding with extra pillows. These amenities cater to the comfort and needs of guests during their extended stay.

Ideal Location
Situated near attractions such as the Cadillac Ranch, Route 66, and Harrington Regional Medical Center, this hotel offers convenience for both leisure and business travelers. With free onsite parking and local phone calls, guests can explore the area with ease.

Book your stay at Extended Stay America - Amarillo - West for a comfortable and convenient experience.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 386 reviews
Cleanliness: 5.75
Service: 7.75
Location: 8.75
Room Quality: 6.75
Amenities: 6.75
Value for Money: 7.75
Food and Beverage: 5.75
Overall Experience: 6.75
R
Rodriguez • family_with_children • us
8
Pros:

I really liked how big and spacious the room was. The kitchenette was definitely a plus.

Cons:

I didn't like that I couldn't enter using the side door I had to walk all the way around to the front.

2026-01-31 • via Nuitee
R
Rodriguez • family_with_children • us
9
2026-01-31 • via Nuitee
I
Ivan • couple • us
10
2026-01-26 • via Nuitee
L
Lisa • couple • us
8
Pros:

Close to the highway

Cons:

I asked for a ground room for my 84 year old dad who has cancer. They told me the elevator was working and gave me a room on the 3rd floor. It did that night and then the next day did not. Then he had try and walk down 3 flight of stairs and no cared.

2026-01-19 • via Nuitee
K
Kionna • couple • us
10
2026-01-19 • via Nuitee
L
Lisa • extended_group • us
8
Pros:

Convienent to highway

Cons:

Told me elevator was working. I ask for a ground floor for my 84 year old dad and who has cancer. Did that night. But next day. It didn’t . He had to try and walk down 3 flights of stairs. No one cared.

2026-01-19 • via Nuitee
M
Maria • couple • us
1
From the first day the Front Staff said the Elevator will get fixed. they would turn it OFF all day.
Pros:

The Staff Stated that the Elevator was not working. so we had to take take the stairs. it was hard for Husband to use the Stairs. the Staff said to will get fixed. we left at 10am got back at 11pm. still no Elevator.

Cons:

Not Much to Like front Staff was Rude.

2026-01-19 • via Nuitee
M
Marreina • solo_traveller • us
4
2026-01-19 • via Nuitee
J
Johnny • family_with_children • us
5
2026-01-06 • via Nuitee
H
Hilda • solo_traveller • us
7
2026-01-05 • via Nuitee
C
Chiara • couple • it
7
Se si vuole risparmiare, va bene come soggiorno.
Pros:

Il prezzo, sicuramente basso.

Cons:

Nulla per il prezzo proposto. Dicono che la colazione è inclusa, ma è semplicemente acqua calda e caffè a disposizione da portare via.

2026-01-03 • via Nuitee
W
woods • couple • us
8
2025-12-27 • via Nuitee
L
Lisa • solo_traveller • us
4
It felt like a real shake down
Pros:

Room was mostly clean

Cons:

Business model seems very predatory to me. "Pet Friendly" means paying an additional (surprise!) $57.00 per night in addition to my prepaid room rate. Housekeeping is an additional fee, cooking utensils is an additional fee, WIFI that actually works is an additional fee and on and on. Stove did not work at all, microwave was dirty. Large, stern man stood behind front desk clerk with arms folded like a henchman. Not a good experience.

2025-12-26 • via Nuitee
B
Bren • solo_traveller • us
10
2025-12-12 • via Nuitee
B
Bren • couple • us
10
2025-12-11 • via Nuitee
B
Bren • couple • us
10
2025-12-11 • via Nuitee
H
Haley • couple • us
4
I had stayed here in the past and thought the price was exceptional, but there were roaches all over the kitchenette whe
Pros:

Location

Cons:

Roaches

2025-12-06 • via Nuitee
G
Gregory • solo_traveller • us
1
Unprofessional personnel
Pros:

Nothing

Cons:

Dirty

2025-12-05 • via Nuitee
G
Garritt • family_with_children • us
8
Pros:

The bed was excellent

Cons:

No greeting, no smile, no welcome. I was checked in and sent on my way. Didn't even tell me what direction my room was. But whatever, im grown ... dont need your help anyway

2025-12-04 • via Nuitee
A
Aurelia • family_with_children • us
4
2025-12-03 • via Nuitee