Sleep Inn & Suites Montgomery East I-85

Hotels
•
Sleep Inn
7.6 (691 reviews)
5005 Carmichael Road , Montgomery , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Pets allowed
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly, courteous and efficient staff
Quiet location off main road, close to restaurants
Clean and spacious rooms reported by many
Comfortable/soft beds noted
Good value / reasonably priced for many guests
Easy check-in/out
Cons:
Repeated cleanliness issues: hair on towels/sheets, stains, filthy carpet
Breakfast problems: undercooked/stale items, broken waffle machine, limited hours, poor maintenance
Faulty or poorly placed in-room amenities (coffee makers, hot-water machine)
Outdated TV and mismatched furniture in some rooms
Small elevator

Categories

Cleanliness
5
Multiple guests reported hair on towels and bedsheets, smeared mirrors, stained couches and filthy carpet; several mentions of rooms/lobby needing better cleaning.
Service
9
Staff repeatedly described as friendly, courteous and efficient with examples of staff attempts to remedy issues and easy check-in/out; isolated service lapses at breakfast counter noted but overall service sentiment is strongly positive.
Location
9
Described as quiet (off the main road), convenient for restaurants and an ideal stop for travelers — generally a strong point for guests.
Room Quality
7.5
Rooms noted as clean, spacious and comfortable with good beds by many guests, but some report lumpy beds, outdated TV and mismatched furniture and awkward in-room coffee machine placement.
Amenities
6
Breakfast facilities, waffle and hot-water machines, and in-room coffee setups received multiple complaints; elevator size also mentioned — amenities appear inconsistent and in need of maintenance.
Value for Money
8.5
Several guests explicitly called out good value or reasonable pricing and indicated they'd return, suggesting value is seen as a strength despite some quality problems.
Food and Beverage
7.8
Mixed feedback: a number of guests praised the breakfast while many others reported poor maintenance, undercooked items, stale bread, broken waffle machine and limited serving hours.
Overall Experience
8
Overall stays range from excellent/returning guests to strongly negative reviews; a mix of strong service and location but recurring cleanliness and breakfast issues lead to a middling-to-positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
The Sleep Inn & Suites hotel is ideally situated off Interstate 85, a stone's throw away from the historic Alabama State Capitol and other notable attractions like Faulkner University and the Civil Rights Memorial.

Comfortable Accommodations
Each guest room at our Montgomery hotel features modern amenities including microwaves, refrigerators, flat-screen TVs, and coffee makers. Upgrade to a room with a whirlpool bathtub for added relaxation. We also offer non-smoking rooms and convenient on-site laundry facilities.

Fitness Center and Nearby Attractions
Stay active at our fitness center or explore the nearby Alabama Shakespeare Festival just five minutes away. After a day of adventure, unwind at the various dining and entertainment options in the vibrant surrounding area.

Book your stay at the Sleep Inn & Suites for a memorable Montgomery experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MGM

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 691 reviews
Cleanliness: 5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 6
Value for Money: 8.5
Food and Beverage: 7.8
Overall Experience: 8
K
Kathy • couple • us
7
Reasonably priced clean and spacious room
Pros:

Clean, spacious rooms , nice breakfast

2026-10-29 • via Nuitee
B
bertrand • family_with_children • be
8
2026-10-29 • via Nuitee
C
CORDON • family_with_children • us
2
I would not stay at this hotel again!
Pros:

The staff were courteous and professional and made some atempts to remedy our concerns.

Cons:

Hand towels had to be replaced on our first night due to having black marks on them! Bath towels had several pieces of black hairs on two bath towels. Room hair dryer did not operate upon arrival and could not be replaced until the following morning. My side of bed had a piece of hair on the bedsheet which was discovered after turning down the comforter on our first night!

2026-10-26 • via Nuitee
K
Krista • family_with_children • us
8
Good value. All the important things were A+.
Pros:

The room was very clean. The beds were comfotable. The staff was incredibly efficient. The whole facility was non-smoking. The property was off the main road so it was very quiet.

Cons:

Breakfast was not maintained well, a little messy, and a fairly small window (6-9 on a Sunday). The elevator was very small. 2 person limit.

2026-10-26 • via Nuitee
B
Beverly • family_with_children • us
10
2026-10-23 • via Nuitee
J
Juan • couple • us
10
Excellent
Pros:

Everything when we walked in the lobby the smell was so clean and fresh

Cons:

Everything

2026-10-23 • via Nuitee
D
David • family_with_children • gb
8
Clean, tidy and accessible with friendly staff onsite.
Pros:

Staff were friendly and it was easy to check-in and out during the stay. The room was a queen double, good size and clean. The breakfast room had a range of food to offer during the opening hours.

Cons:

The breakfast room offered free tea and coffee out of hours, however for 2 of the days the hot water machine was out of service and no alternative was provided. This included during the breakfast times there was no hot water for tea or coffee.

2026-10-22 • via Nuitee
K
Katherine • couple • us
4
Very disappointing. The only good time was the angel statues that were outside.
Cons:

The breakfast was awful. I had to go to the front desk and ask if they would refill the container for the eggs. She asked what kind of eggs was I looking for. The person that filled it after I asked was in conversation with the front desk clerk. The waffle machine was not working properly and was in a very bad place and people had to stand in a long line waiting near the door where people were entering and exiting. The shower needs instructions on how to turn on the shower. I had to call the front desk and ask. Our friend who was traveling with us came and showed us how to turn it on. The bed was lumpy. Who wants to us a coffee pot that is in the bathroom and right by the toilet. I will not be returning.

2026-10-19 • via Nuitee
A
Antonia • couple • us
10
Always my to-go hotel in Montgomery!!
Pros:

Everything

Cons:

Better breakfast

2026-10-16 • via Nuitee
T
Tara • extended_group • us
8
Pros:

Place was clean. Staff was friendly

2026-10-12 • via Nuitee
C
Cecilia • family_with_children • us
9
2026-10-10 • via Nuitee
W
Wong • couple • us
9
2026-10-08 • via Nuitee
A
ana maria • solo_traveller • co
7
Pros:

La relación calidad precio

Cons:

En la habitación la alarma estaba descargada y tenía un pitó toda la noche

2026-10-08 • via Nuitee
K
Karl • solo_traveller • gb
8
Simple stay
Pros:

Simple stay off the I 85

Cons:

Very basic but pleasent. It was an ideal stop to break up a long journey. Close enough to many restaurants.

2026-10-08 • via Nuitee
S
Sheila • couple • us
10
2026-09-19 • via Nuitee
L
LaTesha • couple • us
10
2026-09-09 • via Nuitee
D
Denitrice • couple • us
10
Pros:

I loved the stay was very clean and comfortable ,quiet I will be back

2026-09-06 • via Nuitee
A
Amy • family_with_children • us
9
2026-09-03 • via Nuitee
J
Jessica • solo_traveller • us
7
2026-09-02 • via Nuitee
E
Elka • solo_traveller • us
10
2026-08-21 • via Nuitee