Hilton Garden Inn Ottawa Airport

Hotels
Hilton Garden Inn
8.8 (2128 reviews)
2400 Alert Road , Ottawa , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Convenient location
Cons:
Issues with initial room assignment
High food prices
Noise from doors shutting

Categories

Cleanliness
8.81
The hotel showed high standards of cleanliness with clean rooms and comfortable beds.
Service
9.18
The staff were attentive, helped resolve room issues promptly, and were generally friendly.
Location
9.12
Conveniently located near the airport with quick access to city attractions.
Room Quality
8.67
Rooms were generally clean and spacious but had some initial issues with room assignments.
Amenities
8.9
Facilities such as the pool were appreciated, though some amenities could improve.
Value for Money
8.36
Good value for the money spent, although some guests felt pricing wasn't fully justified.
Food and Beverage
8.31
Dining services were good, but food prices and quality were noted as areas to improve.
Overall Experience
9.08
Overall, a positive stay with comfort, cleanliness, and good service constituting the main highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:37

Property Description

Conveniently Located Near Ottawa MacDonald Cartier International Airport
This soundproofed hotel is the perfect choice for travelers seeking comfort and convenience just moments away from the airport.

Exceptional On-Site Amenities
Start your day right with breakfast at the Great North American Grill restaurant, take advantage of the 24-hour convenience store, and stay connected with free wireless internet. Relax in the indoor pool or work out in the modern fitness center.

Near Downtown and Popular Attractions
Explore the city with ease as this hotel is a short drive from downtown Ottawa, Parliament buildings, and the National Gallery of Canada. Corporate travelers will appreciate the proximity to Federal Express and First Air offices.

Experience a seamless stay at Hilton Garden Inn Ottawa Airport - Book now!

Important information:

Our hotel is currently undergoing renovations to enhance your future experience. We appreciate your understanding and patience during this time.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Cash is not accepted upon arrival. A valid credit card is required.

On-site parking is only available during your stay. Long-term parking after checkout is not possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 2128 reviews
Cleanliness: 8.81
Service: 9.18
Location: 9.12
Room Quality: 8.67
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.31
Overall Experience: 9.08
V
VINCENT solo_traveller fr
8
2026-08-08 via Nuitee
L
LOUISE ESTELLE PELAGIE family_with_children ci
8
Simple et convivial
Pros:

La propreté, la courtoisie du personnel

Cons:

Rien

2026-08-08 via Nuitee
J
Jennifer family_with_children ca
6
Convenient location but not all worth the price.
Pros:

Loved the location and the shuttle service to get there but disappointed the shuttle service for our departure was starting at 7am. When I booked it was earlier which is why I chose this hotel.
Restaurant was good. Best nachos ever!! They don’t cheap out on the cheese!

Cons:

Shuttle service cut to later start. I booked this hotel for the location and the shuttle service and had to pay for an Uber to get to the airport. Didn’t like the fire alarm going off at midnight in the rain….not the hotels fault, but no explanation given. Hot tub and pool looked nice and the chemicals were strong enough to have my eyes burn and water from the fumes alone.

2026-08-07 via Nuitee
K
Kelly solo_traveller ca
5
2026-08-07 via Nuitee
L
Linda solo_traveller ca
10
2026-08-06 via Nuitee
C
Corinne couple ca
10
2026-08-06 via Nuitee
N
Nancy solo_traveller ca
7
Choose this location because of the convenience of distance to airport and that they “had” an airport shuttle. Disappoin
Pros:

Location

Cons:

No airport shuttle available before 7am and after midnight.

2026-08-06 via Nuitee
A
Andrea family_with_children ca
7
2026-08-06 via Nuitee
W
Willem solo_traveller ca
8
2026-08-05 via Nuitee
G
Greg couple ca
10
2026-08-05 via Nuitee
A
Arezki couple ca
9
2026-08-05 via Nuitee
M
Marc Andre couple ca
10
Court séjour agréable et confortable.
Pros:

Un accueil chaleureux et efficace.

Cons:

L’accès au wifi

2026-08-05 via Nuitee
G
Greg couple ca
9
2026-08-04 via Nuitee
D
Dr. Ashraf Khemiri solo_traveller tn
7
Pros:

It s clean , the presence of 2 bottles of water and the coffee machine was great . Also the room cleaning

Cons:

The receptionist when they called me abt the check out , speaking in really rude way . Like why u re late . The check out is too early honestly.

2026-08-04 via Nuitee
B
Brenda extended_group ca
10
8
Pros:

huge room

Cons:

front checking in too many passersby with the line up

2026-08-04 via Nuitee
A
Annie family_with_children ca
6
2026-08-03 via Nuitee
P
Pamela family_with_children ca
7
2026-08-03 via Nuitee
T
Thanh family_with_children ca
9
2026-08-03 via Nuitee
A
Anthony couple ca
8
2026-08-03 via Nuitee
B
Bonnie R. solo_traveller ca
8
2026-08-03 via Nuitee