Hilton Garden Inn Ottawa Airport

Hotels
•
Hilton Garden Inn
8.8 (2238 reviews)
2400 Alert Road , Ottawa , CA
+1 613-288-9001

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Convenient location
Cons:
Issues with initial room assignment
High food prices
Noise from doors shutting

Categories

Cleanliness
8.81
The hotel showed high standards of cleanliness with clean rooms and comfortable beds.
Service
9.18
The staff were attentive, helped resolve room issues promptly, and were generally friendly.
Location
9.12
Conveniently located near the airport with quick access to city attractions.
Room Quality
8.67
Rooms were generally clean and spacious but had some initial issues with room assignments.
Amenities
8.9
Facilities such as the pool were appreciated, though some amenities could improve.
Value for Money
8.36
Good value for the money spent, although some guests felt pricing wasn't fully justified.
Food and Beverage
8.31
Dining services were good, but food prices and quality were noted as areas to improve.
Overall Experience
9.08
Overall, a positive stay with comfort, cleanliness, and good service constituting the main highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:37

Property Description

Conveniently Located Near Ottawa MacDonald Cartier International Airport
This soundproofed hotel is the perfect choice for travelers seeking comfort and convenience just moments away from the airport.

Exceptional On-Site Amenities
Start your day right with breakfast at the Great North American Grill restaurant, take advantage of the 24-hour convenience store, and stay connected with free wireless internet. Relax in the indoor pool or work out in the modern fitness center.

Near Downtown and Popular Attractions
Explore the city with ease as this hotel is a short drive from downtown Ottawa, Parliament buildings, and the National Gallery of Canada. Corporate travelers will appreciate the proximity to Federal Express and First Air offices.

Experience a seamless stay at Hilton Garden Inn Ottawa Airport - Book now!

Important information:

Our hotel is currently undergoing renovations to enhance your future experience. We appreciate your understanding and patience during this time.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Cash is not accepted upon arrival. A valid credit card is required.

On-site parking is only available during your stay. Long-term parking after checkout is not possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

8.8
Based on 2238 reviews
Cleanliness: 8.81
Service: 9.18
Location: 9.12
Room Quality: 8.67
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.31
Overall Experience: 9.08
S
seyi • couple • ng
8
lovely and peaceful
Pros:

The comfort and the cleaniness of the room. Also i had a good view of the area .

Cons:

nothing , i only stayed for a night, however it would have been nice if breakfast was included as part of the stay

2026-09-19 • via Nuitee
M
Michael • solo_traveller • ca
8
Good but not special.
Pros:

The bed was comfy, the AC worked, and the room was well-furnished.

Cons:

There isn't enough parking, there aren't pedestrian markings for crossing, the paid WiFi and paid water are stupid for the price of a stay.

2026-09-19 • via Nuitee
D
Daniel • couple • us
10
2026-09-18 • via Nuitee
M
Melanie • family_with_children • ca
10
Pros:

breakfast

Cons:

nothing

2026-09-17 • via Nuitee
B
Buchanan • solo_traveller • us
10
Pros:

Staff was accommodating and made sure we got settled into our room. On site restaurant was good. Room was spacious and nice.

2026-09-17 • via Nuitee
K
Kathy • couple • ca
10
Comfortable stay.
Pros:

An exceptional time away from home

Cons:

Beds could have been a bit lower

2026-09-17 • via Nuitee
A
Allan • couple • ca
10
Amazing and we will teturn again
Pros:

Clean room, helpful staff, great breakfast and wait staff was very helpful.

Cons:

Great location for us, we were attending the Ottawa comic con. We would like to see a lunch menu on Saturday as apposed to a breakfast menu

2026-09-16 • via Nuitee
J
Jennifer • solo_traveller • ca
8
Pros:

The room was so quite and close to the airport!

Cons:

Shuttle did not start early enough for our flight.

2026-09-16 • via Nuitee
M
Mckenzie • solo_traveller • ca
10
2026-09-14 • via Nuitee
M
Mark • family_with_children • ca
6
Would try a different hotel next time
Pros:

Friendly, caring staff.

Cons:

Noise. Shuttle bus broken down. One elevator broken down.

2026-09-14 • via Nuitee
D
Denise • couple • ca
10
2026-09-14 • via Nuitee
B
Bruce • family_with_children • ke
10
2026-09-13 • via Nuitee
R
Rachel • solo_traveller • ca
9
Syated for one night was worth it
Pros:

Location was great

Cons:

Good coffee

2026-09-13 • via Nuitee
B
Battye • solo_traveller • ca
7
2026-09-13 • via Nuitee
K
Kevin • solo_traveller • ca
10
2026-09-13 • via Nuitee
J
Jose • solo_traveller • ve
10
2026-09-13 • via Nuitee
L
Ligia • couple • ca
10
2026-09-12 • via Nuitee
J
Janet • couple • ca
9
2026-09-12 • via Nuitee
L
Ligia • couple • ca
10
2026-09-12 • via Nuitee
R
Ramakrishnan • extended_group • ca
6
There will be a better place in Ottawa
Pros:

very expensive and not worth it

Cons:

Break fast not too many option

2026-09-10 • via Nuitee