Hilton Garden Inn Ottawa Airport

Hotels
•
Hilton Garden Inn
8.8 (2128 reviews)
2400 Alert Road , Ottawa , ca

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Convenient location
Cons:
Issues with initial room assignment
High food prices
Noise from doors shutting

Categories

Cleanliness
8.81
The hotel showed high standards of cleanliness with clean rooms and comfortable beds.
Service
9.18
The staff were attentive, helped resolve room issues promptly, and were generally friendly.
Location
9.12
Conveniently located near the airport with quick access to city attractions.
Room Quality
8.67
Rooms were generally clean and spacious but had some initial issues with room assignments.
Amenities
8.9
Facilities such as the pool were appreciated, though some amenities could improve.
Value for Money
8.36
Good value for the money spent, although some guests felt pricing wasn't fully justified.
Food and Beverage
8.31
Dining services were good, but food prices and quality were noted as areas to improve.
Overall Experience
9.08
Overall, a positive stay with comfort, cleanliness, and good service constituting the main highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:37

Property Description

Conveniently Located Near Ottawa MacDonald Cartier International Airport
This soundproofed hotel is the perfect choice for travelers seeking comfort and convenience just moments away from the airport.

Exceptional On-Site Amenities
Start your day right with breakfast at the Great North American Grill restaurant, take advantage of the 24-hour convenience store, and stay connected with free wireless internet. Relax in the indoor pool or work out in the modern fitness center.

Near Downtown and Popular Attractions
Explore the city with ease as this hotel is a short drive from downtown Ottawa, Parliament buildings, and the National Gallery of Canada. Corporate travelers will appreciate the proximity to Federal Express and First Air offices.

Experience a seamless stay at Hilton Garden Inn Ottawa Airport - Book now!

Important information:

Our hotel is currently undergoing renovations to enhance your future experience. We appreciate your understanding and patience during this time.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Cash is not accepted upon arrival. A valid credit card is required.

On-site parking is only available during your stay. Long-term parking after checkout is not possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 2128 reviews
Cleanliness: 8.81
Service: 9.18
Location: 9.12
Room Quality: 8.67
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.31
Overall Experience: 9.08
M
Macpherson • solo_traveller • nz
8
Pros:

Close to the airport. Comfortable and spacious room.

2026-07-11 • via Nuitee
V
Verma • solo_traveller • ca
3
2026-07-11 • via Nuitee
F
FABIO • solo_traveller • ca
4
No very bad based on part stuff but some room and cleaner need to be fix
Pros:

Good and stuff are very polite

Cons:

Expressing coffe included on breakfast

2026-07-10 • via Nuitee
F
Fulvio Rinaudo • solo_traveller • it
10
Pros:

La tranquillità del.posto, la pulizia e la gentilezza del.personale. Ottima la colazione e il ristorante

2026-07-10 • via Nuitee
P
PROTUS ASONGANYI • solo_traveller • ca
8
2026-07-10 • via Nuitee
N
Nourredine • family_with_children • ca
9
J'ai passé un séjour agréaable
Pros:

Tout

Cons:

rien

2026-07-10 • via Nuitee
E
Earl • family_with_children • ca
9
2026-07-09 • via Nuitee
J
Jayme • solo_traveller • ca
10
Pros:

Rooms are huge!

2026-07-09 • via Nuitee
G
Gary • solo_traveller • gb
9
Pros:

Perfect for airport , staff very polite and helpful, restaurant was very good and food was excellent

2026-07-08 • via Nuitee
L
Laveeka • solo_traveller • ca
8
Pros:

The pool and hot tub

Cons:

I paid for breakfast for 3 days and only got a coupon for 1 day

2026-07-07 • via Nuitee
B
brady • solo_traveller • ca
10
Great stay
Pros:

The staff and room were great

Cons:

Location was far from downtown and there really isnt anything else around the hotel but the airport

2026-07-07 • via Nuitee
B
Bijoux • couple • ca
1
2026-07-07 • via Nuitee
K
Kelly • couple • ca
10
Great place to stay when flying out early in am.
Pros:

We arrived very early and were able to check in quite early which was fabulous and very appreciated! The restaurant is good too!

Cons:

There were kids running in the hall… I called reception and it was quickly dealt with!

2026-07-07 • via Nuitee
B
Breanna • solo_traveller • ca
10
2026-07-07 • via Nuitee
K
Kawaljeet • family_with_children • ca
9
Friendly staff and super clean hotel
Pros:

Very clean

Cons:

No chicken option for breakfast
Hotel charged the credit card before the checkout.

2026-07-06 • via Nuitee
J
Jamie • solo_traveller • ca
10
2026-07-06 • via Nuitee
S
Soumya • couple • ca
8
Bien
Pros:

Un hôtel propre, lit très confortable je dirais même les chambres sont luxueuses et beaucoup plus intéressantes que celles qui apparaissent sur les photos.

Cons:

Rien

2026-07-06 • via Nuitee
G
Giancarlo John • couple • ca
9
EXCELLENT VALUE
Pros:

EXCELLENT VALUE ALL AROUND. GREAT JOB

2026-07-06 • via Nuitee
S
Shawn • family_with_children • ca
10
2026-07-06 • via Nuitee
H
Helga • solo_traveller • de
9
Pros:

Frühstück war außergewöhnlich mit der Auswahl und Frische

2026-07-06 • via Nuitee