Hilton Garden Inn Ottawa Airport

Hotels
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Hilton Garden Inn
8.8 (1953 reviews)
2400 Alert Road , Ottawa , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Convenient location
Cons:
Issues with initial room assignment
High food prices
Noise from doors shutting

Categories

Cleanliness
8.81
The hotel showed high standards of cleanliness with clean rooms and comfortable beds.
Service
9.18
The staff were attentive, helped resolve room issues promptly, and were generally friendly.
Location
9.12
Conveniently located near the airport with quick access to city attractions.
Room Quality
8.67
Rooms were generally clean and spacious but had some initial issues with room assignments.
Amenities
8.9
Facilities such as the pool were appreciated, though some amenities could improve.
Value for Money
8.36
Good value for the money spent, although some guests felt pricing wasn't fully justified.
Food and Beverage
8.31
Dining services were good, but food prices and quality were noted as areas to improve.
Overall Experience
9.08
Overall, a positive stay with comfort, cleanliness, and good service constituting the main highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:37

Property Description

Conveniently Located Near Ottawa MacDonald Cartier International Airport
This soundproofed hotel is the perfect choice for travelers seeking comfort and convenience just moments away from the airport.

Exceptional On-Site Amenities
Start your day right with breakfast at the Great North American Grill restaurant, take advantage of the 24-hour convenience store, and stay connected with free wireless internet. Relax in the indoor pool or work out in the modern fitness center.

Near Downtown and Popular Attractions
Explore the city with ease as this hotel is a short drive from downtown Ottawa, Parliament buildings, and the National Gallery of Canada. Corporate travelers will appreciate the proximity to Federal Express and First Air offices.

Experience a seamless stay at Hilton Garden Inn Ottawa Airport - Book now!

Important information:

Our hotel is currently undergoing renovations to enhance your future experience. We appreciate your understanding and patience during this time.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Cash is not accepted upon arrival. A valid credit card is required.

On-site parking is only available during your stay. Long-term parking after checkout is not possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 1953 reviews
Cleanliness: 8.81
Service: 9.18
Location: 9.12
Room Quality: 8.67
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.31
Overall Experience: 9.08
J
Jacques • couple • ca
9
relaxant
Pros:

propeté

Cons:

rien

2026-03-06 • via Nuitee
E
Emerson • solo_traveller • br
10
2026-03-05 • via Nuitee
K
Kenneth • solo_traveller • ca
5
2026-03-03 • via Nuitee
K
Kenneth • solo_traveller • ca
5
2026-03-03 • via Nuitee
G
GLADYS • couple • mq
10
2026-03-03 • via Nuitee
L
Leanne • couple • ca
10
We will be back
Pros:

Everything

Cons:

Nothing

2026-03-02 • via Nuitee
J
Jonathan • family_with_children • ca
9
2026-03-01 • via Nuitee
F
Frédérique • family_with_children • ca
10
très pratique
Pros:

proche de l’aéroport! délicieux restaurant , chambres propres, spacieuses

Cons:

il n’y a pas de service de stationnement à long terme

2026-03-01 • via Nuitee
P
PEGGY • extended_group • ca
8
Excellent all around
Pros:

We could not stay for breakfast flight was too early

2026-02-28 • via Nuitee
P
Philip • couple • ca
4
Dissaponted to discover the hotel was under renovation.
Pros:

Clean, large room.

Cons:

Hotel was under renovation, which created noise and meant the restaurant was temporarily set up in a conference room. The included breakfast buffet was worse than fast food.
The hotel being under renovation was not communicated to us before booking.

2026-02-28 • via Nuitee
P
Priya • couple • ca
9
2026-02-28 • via Nuitee
D
Dominic • couple • ca
9
thank you
2026-02-26 • via Nuitee
K
Karen • couple • ca
10
2026-02-26 • via Nuitee
N
Nathalie • family_with_children • ca
7
2026-02-26 • via Nuitee
W
William • couple • ca
10
It was great!!!!
Pros:

The room was very spacious. It was very clean. It made us feel very comfortable. Being very close to the airport made it very convenient.

2026-02-25 • via Nuitee
S
Sarah • couple • ca
10
2026-02-25 • via Nuitee
D
Deborah • couple • ca
9
Cons:

The airport shuttle wasn’t working so we were given a taxi voucher. Taxi driver said $13. wasn’t enough and we paid an additional $7.00 to driver. Perhaps talk to the cab company about this.

2026-02-25 • via Nuitee
K
Kaori • solo_traveller • jp
8
2026-02-24 • via Nuitee
O
OLANREWAJU • couple • ng
8
2026-02-24 • via Nuitee
K
Karla • couple • cr
8
Pros:

El lugar bien.

Cons:

Hubo una confusion porquw reservamos una habitación de 2 camas y al llegar a medianoche nos habian asignado de 1.
Teniamos el comprobante y lo solucionaron, pero a esa hora luego de un vuelo largo, fue una situación incomoda

2026-02-14 • via Nuitee