Hampton Inn Coldwater

Hotels
•
Hilton Worldwide
8.8 (124 reviews)
391 N Willowbrook Rd, Coldwater, Michigan, 49036 , Coldwater , US
1-517-279-9800

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Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Express check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Convenient room features
Cons:
Cleanliness issues
Some room service delays

Categories

Cleanliness
7.81
Some cleanliness issues reported, such as a wet spot on the carpet and delays in room service.
Service
9.28
Most reviews praised the friendly and helpful staff.
Location
9.12
Standard quality for this hotel tier; location suitable for guests attending local events.
Room Quality
8.27
Rooms generally comfortable but some issues with maintenance noted.
Amenities
9.3
Amenities like the breakfast bar and pool received positive feedback.
Value for Money
8.76
Seems reasonable for the price point despite some issues.
Food and Beverage
8.81
Praise for the breakfast options but timing may affect experience.
Overall Experience
9.08
Despite some issues, the overall satisfaction remains high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:45

Property Description

Experience a perfect blend of comfort and convenience at Hampton Inn Coldwater, your ideal retreat in the heart of the area.

Recreational Facilities
Dive into relaxation with our indoor pool, unwind in the hot tub, or stay fit in our fully equipped fitness center. There’s something for everyone to enjoy!

Complimentary Amenities
Start your morning right with a complimentary buffet breakfast served daily. Stay connected with free wireless internet access throughout the hotel, and find comfort in our inviting lobby with a cozy fireplace.

Guestroom Comfort
Our 66 spacious guestrooms feature refrigerators and microwaves for your convenience. Enjoy entertainment on the 55-inch LCD television while benefiting from complimentary wired internet access and modern bathroom amenities.

Book your stay today for an unforgettable experience at Hampton Inn Coldwater!

Important information:

  • Pool access available from 8:00 AM to 10 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.8
Based on 124 reviews
Cleanliness: 7.81
Service: 9.28
Location: 9.12
Room Quality: 8.27
Amenities: 9.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.08
X
Xavier • solo_traveller • us
10
The staff was the best part so helpful in getting me what I needed so grateful for them.
2026-05-05 • via Nuitee
T
Tina • couple • us
9
2026-04-27 • via Nuitee
A
April • solo_traveller • us
2
I believe I should be able to get a feee night or even a discount.
Cons:

I got injured the first night there. We told the staff about it but she acted like it was no big deal. Couldn’t enjoy the stay after that.

2026-04-18 • via Nuitee
L
Lionell • couple • us
9
2026-04-02 • via Nuitee
J
Jennifer • solo_traveller • us
8
2026-03-27 • via Nuitee
D
Demi • extended_group • us
10
2026-03-26 • via Nuitee
M
Michael • solo_traveller • us
7
2026-02-12 • via Nuitee
C
Christina • family_with_children • us
6
I wish for the time it took to bring our kids here to swim and have fun, I wish they got to.
Pros:

The cleanliness was the best part and the people.

Cons:

The beds and sofa bed were extremely uncomfortable, pool was dirty like green tint to it.

2026-02-08 • via Nuitee
• solo_traveller • us
2
Please provide a refund.
Pros:

My error was an honest one. I reserved for a Monday rather than a Tuesday. The hotel didn't appear to be busy when I finally did arrive on Tuesday. I doubt this error on my part really caused your organization a loss of an additional potential stay by another customer.

The hotel is refusing to refund the reservation because I was a "no show".

Times are tough. I can understand a company's desire to gain an easy $200.

The purpose of my visit on December 8th was to kick off a project with my employer that will require regular bi-weekly stays in Coldwater over the next six to nine months.

Given the circumstances, I cannot and will not choose to stay with the Hampton Inn on these visits.

Please provide a refund.

Cons:

My error was an honest one. I reserved for a Monday rather than a Tuesday. The hotel didn't appear to be busy when I finally did arrive on Tuesday. I doubt this error on my part really caused your organization a loss of an additional potential stay by another customer.

The hotel is refusing to refund the reservation because I was a "no show".

Times are tough. I can understand a company's desire to gain an easy $200.

The purpose of my visit on December 8th was to kick off a project with my employer that will require regular bi-weekly stays in Coldwater over the next six to nine months.

Given the circumstances, I cannot and will not choose to stay with the Hampton Inn on these visits.

Please provide a refund.

2026-01-20 • via Nuitee
R
Rachel • couple • us
8
Clean. Breakfast was lacking. They need to have more staff.
Pros:

Very Clean

Cons:

The breakfast was a disappointment. Uncooked potatoes both mornings. The 2nd morning: there wasn't coffee or bacon.

There didn't seem to be enough staff at check in or in the breakfast area.

When we did present feedback to the manager about the lack of coffee & bacon (for the 40 minutes we were downstairs for breakfast), she immediately started invalidating our experience.

2026-01-20 • via Nuitee
R
Ruth • couple • us
9
2026-01-19 • via Nuitee
C
Coleen • family_with_children • us
9
One of the best hotel stays I have had!
Pros:

Breakfast was good, room was clean and comfortable, staff was exemplary.

Cons:

Nothing. We had many things to do and at the end of the days we pulled in and it was like coming home.

2026-01-19 • via Nuitee
S
Steve • couple • us
10
Comfortable
Pros:

Breakfast was perfect

Cons:

No complaints

2026-01-19 • via Nuitee
P
Patrick • solo_traveller • us
6
Disappointed!
Pros:

Bed

Cons:

Shower floor very slick! No shower apon leaving Sunday morning, didn’t want to risk falling. Breakfast was over cooked!

2026-01-15 • via Nuitee
B
Bush • couple • us
7
A very clean and comfortable property staff is amazing. Can’t wait to come back. This is the only place we stay when we
Pros:

The location is perfect

Cons:

I really don’t have anything to complain about

2026-01-09 • via Nuitee
D
Demi • couple • us
10
2026-01-05 • via Nuitee
P
Pamela • couple • us
8
2025-11-20 • via Nuitee
S
Slater • couple • us
8
2025-11-15 • via Nuitee
S
Stacy • couple • us
4
Pros:

Location.

Cons:

No usb ports anywhere so I couldn’t charge my phone and then when I rang down to the desk on three separate occasions for a wake up call in case my phone died overnight. I didn’t get one. So I paid $200 to stay in a hotel from 11:30 PM to 6:30 AM without the amenities that I needed or even to wake up call that you offer.

2025-11-04 • via Nuitee
C
Candy • solo_traveller • us
10
2025-10-13 • via Nuitee