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Facilities
Property facilities
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Offsite parking discounted rates available
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Nightclub
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Parking
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Packed lunches
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Table tennis
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Darts
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Allergy-free room
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Kid meals
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Evening entertainment
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Outdoor furniture
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Nightclub
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Games
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Secured parking
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Hosted evening meal (reserve)
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Spa Baths in Every Room - Indulge in a relaxing experience with spa baths in every luxury room, perfect for unwinding after a long day of exploring.
Gourmet Dining Experience - Enjoy traditional British cuisine made from locally sourced ingredients at our elegant restaurant. Don't miss out on the hearty breakfasts and light meals offered in the conservatory lounge bar.
Tranquil Surroundings and Convenient Location - Nestled in mature gardens and woodland, our Victorian hotel offers a peaceful retreat. With easy access to major motorways, Chester, Liverpool, and attractions like Chester Zoo and Cheshire Oaks Designer Outlet are just a short drive away.
Experience luxury and comfort at Brook Hall Hotel - book your stay now!
Please note that there is an extra charge of GBP 20 per pet for the 1st night of the reservation & then GBP 15 for any subsequent nights. Guests can contact the property for more information.
There are accessible rooms available upon request. Guests can contact the property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for £20 per person per night when using an available cot.
People no matter the age stay for £35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good food and very pet friendly
Everything, the staff were wonderful, the room was spotless, the bed was super comfy and the food was great
Het is een mooi oud Engels landhotel. Ligging is mooi, alhoewel je in Engeland vaak ziet dat iets verderop dan weer een braakliggend land, of een oud-ijzer handelaar zit of zo.. Doet wel af aan de omgeving maar goed, daar merk je in en om het hotel niks van!
Personeel was heel vriendelijk, kamer was leuk ouderwets niet oud maar traditioneel ouderwets. Wij houden van het klassieke Engeland en dat vind je hier volop terug.
Ontbijt was prima geregeld. Ruim voldoende keuze, zowel op het buffet als de overige zaken van de kaart.
De prijs. We hadden net 10 dagen door Wales gereisd en veel verschillende (goedkopere) hotels en B&B's gehad. Misschien omdat je hier alweer in het stedelijk gebied van Liverpool en omgeving zit, en dus ook niet meer op het platteland, maar de totaalprijs inclusief ontbijt en toeslag voor de hond vonden wij aan de hoge kant voor wat we kregen.
Excellent breakfast , plenty to choose from, evening meal was absolutely delicious. Great to find dressing gowns in room
No toilet brush, would have expected better toilet paper. Not enough coat hangers in room even for a weekend.
Came back about 9.30 pm B/H mon to find bar closed, quite surprised at this.
room comfort was good and breakast which was paid for as an extra was very good
room was generall clean but the carpet was less so. Instructions on use of the jakuzzi bath would have been helpful.
Absolutely love the stay and it’s very clean and posh!! Highly recommended
Clean and amazing food and very quiet
Quiet country location
Nothing
Stayed in the 4 poster room, bed was extremely large and comfortable, the room had an amazing jacuzzi type bath.
The staff were exceptional despite being overworked.
Sometimes there was a wait for service due to staff shortage.
Didn’t stay in the end as soon as I found out that there was a traveller camp next door
No mention of a traveller camp next door to the hotel.
I have made various requests to booking.com but no one cares enough to investigate. They keep saying that this has been sent to the hotel for their comments and obviously they haven’t replied.
My issue is with the description, would never have booked there and this is on booking.com to refund
Location hard work to find, booked double bed got 2 singles , bed lumpy, carpet sticky, old and tired,
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