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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Express check-in/check-out
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Cycling
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Breakfast in the room
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Games room
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Billiards
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Darts
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Toilet with grab rails
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Indoor play area
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Evening entertainment
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Nightclub/DJ
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Themed dinner nights
Review Highlights
Categories
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Property Description
Luxurious Spa Baths in Every Room - Indulge in a relaxing experience with spa baths in every luxury room, perfect for unwinding after a long day of exploring.
Gourmet Dining Experience - Enjoy traditional British cuisine made from locally sourced ingredients at our elegant restaurant. Don't miss out on the hearty breakfasts and light meals offered in the conservatory lounge bar.
Tranquil Surroundings and Convenient Location - Nestled in mature gardens and woodland, our Victorian hotel offers a peaceful retreat. With easy access to major motorways, Chester, Liverpool, and attractions like Chester Zoo and Cheshire Oaks Designer Outlet are just a short drive away.
Experience luxury and comfort at Brook Hall Hotel - book your stay now!
Please note that there is an extra charge of GBP 20 per pet for the 1st night of the reservation & then GBP 15 for any subsequent nights. Guests can contact the property for more information.
There are accessible rooms available upon request. Guests can contact the property for more information.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
It was local to where we needed to be
The room smelt awful. The floor was dirty.
Great location for the Open Golf
Nothing
Great location
The breakfast room has evidence of a bad leak coming through the ceiling which needs urgent repair as its quite unsightly.
The staff went above and beyond for are stay.
you can not put a price on Kindness.
Thank you for all your help in a very difficult time.
Awesome breakfast our tv wasnt working the lady owner moved us to the meadows suite wow beautiful massive jacuzzi bath no extra charge couldn't ask for more the breakfast has something for every one awesome
Nothing
I stayed at this hotel for a week after my home was flooded, and I honestly couldn’t have asked for a better place to stay.
Not only did they welcome me, but they also made my two chihuahuas, Hetty and Henry, feel at home too. While I was at work, my son and his girlfriend stayed with the dogs, and the staff were just as welcoming to them.
I’d read some previous reviews saying the hotel is a little dated, but I actually think that’s part of its charm. It feels like the hotel has kept its character, and I really liked that.
A special thank you to Helen, the manager, who couldn’t do enough for me. Every member of staff was friendly, attentive, and always happy to help, which made such a difficult time so much easier.
I would love to come back again, but under much better circumstances! Thank you all for your kindness and hospitality.
Keep up the fantastic work.
Lots of love,
Room 104 ❤️
Our organisation recently chose Brook Hall Hotel for a very important event. I simply cannot praise Helen and her staff highly enough. Every single aspect of the event went to plan and that was, in large part, due to Helen's extraordinary professionalism and willingness to make our vision, come alive. We had 175 people there, from across the North West, from London and from Wales, who erupted into a spontaneous round of enthusiastic applause, when we publicly thanked Brook Hall Hotel for their superb hospitality. From the very beginning of our planning, right until the last guest left, Brook Hall Hotel did us proud. This fabulous hotel is an absolute gem. Set in gorgeous grounds, in the midst of rural Cheshire, you couldn't wish for a better place to hold your event. Our principle guests all stayed overnight and were blown away by the comfort and cleanliness of their rooms and the delicious food on offer.
We would particularly like to thank, Helen, her two marvellous Chefs, Julie and her sister on the bar and Val, the housekeeper, extraordinaire.
Thank you to you all, for making our event such a roaring success.
We sincerely hope you will have us back and look forward to doing business with you all again.
Brook Hall Hotel - choose it for your next event. They will do you proud.
Clean, lovely staff, beds amazingly comfortable, food is delicious and worth the wait.
Nothing!
Terrible mattress - a really uncomfortable night's sleep
Friendly, helpful welcome. Clean room and lovely location.
Music from the wedding being hosted could be heard in the room till after 9pm.
The hotel and it's grounds are stunning.
All staff were very friendly and helpful.
A real gem of a place.
N/A
This was a very nice location in the countryside with a lovely garden. Extremely nice staff, who went the extra mile in service.
As I was feeling unwell due to the heat, I was given a free upgrade to a beautiful room with air conditioning.
Nothing!
Hotel was exceptional value. Nice, clean and all staff were brilliant and helpful. My room was comfortable and clean and facilities were perfect.
My favourite place
The place it's self
The room was large and well kitted out, the staff were friendly and helpful and the breakfast choice was excellent. There was also a large area to park in.
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