Extended Stay America Suites - Charleston - Mt Pleasant

Hotels
Extended Stay America Suites
7 (591 reviews)
304 Wingo Way , Charleston , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Cleanliness issues
Limited breakfast choices

Categories

Cleanliness
5.33
Multiple reviews noted roaches, dirty bathrooms, and a reported rat in the room.
Service
8.3
The staff was frequently praised for being friendly and helpful.
Location
8.84
Multiple reviews mentioned a good location close to important places.
Room Quality
6.29
Comments on outdated facilities and issues with room maintenance were noted.
Amenities
6.32
Lack of essential kitchen utensils and limited breakfast options affected the score.
Value for Money
7.28
There were mixed sentiments regarding value, but reasonable rates were mentioned.
Food and Beverage
6.33
Many reviews criticized the breakfast options as lacking variety.
Overall Experience
7.3
While there were notable issues, some guests mentioned they would consider staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:39

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Cook your own meals and feel at home during your extended stay.

Complimentary Amenities
Benefit from free WiFi, 24-hour front desk service, and free grab-and-go breakfast with a selection of breakfast bars, muffins, hot cereal, coffee, and tea. Start your day right without any extra cost.

Convenient Location and Attractions
Located in Mt. Pleasant, our hotel is close to Charleston City Market, Patriots Point Naval and Maritime Museum, and Isle of Palms Beach. Explore the area easily and make the most of your stay with us.

Book now for a comfortable and convenient extended stay at Extended Stay America - Charleston - Mt. Pleasant!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 591 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.84
Room Quality: 6.29
Amenities: 6.32
Value for Money: 7.28
Food and Beverage: 6.33
Overall Experience: 7.3
J
Jamie solo_traveller us
1
WORST POSSIBLE PLACE TO STAY
Pros:

Absolutely NOTHING!!!

Cons:

THE MOTEL HAD TRACES OF BED BUGS, THE MICROWAVE DOOR WAS HANGING, THE CLOSET DOOR WAS BROKE, NO DISHES WHAT SO EVER FOR A FULL KITCHEN, HAD TO MOP AND SWEEP THE FLOORS THE WHOLE TIME AND NO TOWELS OR WASH CLOTHS! WORST PLACE TO EVER STAY AT! SHOULD BE SHUT DOWN ASAP!!!!!!! OH AND CRACK HEADS ALL AROUND THE PROPERTY!!

2026-05-19 via Nuitee
K
Kevin solo_traveller us
3
Pros:

The staff are super and friendly

Cons:

The beds are very uncomfortable. We are both handicapped. I requested a handicapped room, not received. They put us on the second floor and no elevator because it was still out of order. We had stayed there weeks earlier...

2026-05-17 via Nuitee
R
Raul couple us
4
Pros:

I had to pay twice because the staff said I didn't pay by booking, and I haven't received my refund yet

2026-05-16 via Nuitee
C
Catherine couple fr
8
Hôtel propre
Pros:

Hôtel propre, chambre spacieuse
Très agréable

Cons:

Petit déjeuner minimaliste... café et snacks en sachets
Pas de possibilité de s asseoir pour prendre le petit-déjeuner

2026-05-13 via Nuitee
M
Miller solo_traveller us
10
2026-05-10 via Nuitee
K
Kevin solo_traveller us
3
Pros:

The staff w as very friendly

Cons:

We stayed the a few weeks ago and their elevator was broken, they did have first floor room however as we are handicapped. This time I requested a few handicapped room and when I arrived the had none. They wanted us on the 2nd floor with the elevator still broken. There were no other rooms local so we had to take it. The air stayed hot all night and the bed was terrible.

2026-05-09 via Nuitee
M
Michael family_with_children us
7
2026-05-06 via Nuitee
M
Mark solo_traveller us
1
Pros:

Staff was very nice.

Cons:

Everything that involved the room and the facility.! Not clean, toilet seat was awful, bed was extremely uncomfortable, we didn't get a good night's sleep!

2026-05-03 via Nuitee
S
Stephanie couple us
10
2026-04-26 via Nuitee
K
Kevin solo_traveller us
10
Extended stay
Pros:

The front desk staff were the friendliest I've seen at a hotel. Especially Rick

Cons:

Beds were a little uncomfortable but we managed

2026-04-22 via Nuitee
M
Marco Antonio couple co
9
Pros:

The people was so kidness

Cons:

The elevator no works

2026-04-18 via Nuitee
C
Christopher solo_traveller us
1
2026-04-14 via Nuitee
M
Mckelvey family_with_children us
9
Pros:

The staff was very polite and our room was very spacious and clean. I like the kitchen being in the room also for the time we chose to stay in and cook.

Cons:

I like a walk in showers without the tub, but other than that everything was great.

2026-04-11 via Nuitee
L
Laura solo_traveller us
3
Very disappointing
Pros:

Your staff was friendly and fairly helpful.

Cons:

The first room I was assigned had roaches. The elevator buttons are a known issue that haven’t been resolved, the “upgrade” I was supposed to get to offset the issue with the first room was no different from the first room, just two floors up. The other guests were loud day and night.

2026-04-09 via Nuitee
S
Shavonne solo_traveller us
2
2026-04-04 via Nuitee
L
larriane Gantt family_with_children us
7
Pros:

Location was excellent property was well maintained upper management staff very knowledgeable

Cons:

Checking in was a nightmare staff on duty was unable to find reservations for myself and several other people that had used booking.com .also they attempted to charge me more than I was told upon booking this room. Staff was rude stating he couldn't help us. After much discussion I paid and received my room key

2026-03-30 via Nuitee
A
Andrew family_with_children us
5
2026-03-28 via Nuitee
M
Michael couple us
7
Good stay for the price
Pros:

Location, kitchen and fridge

Cons:

Limited breakfast

2026-03-02 via Nuitee
K
Karen couple us
8
2026-03-02 via Nuitee
D
Dajuan couple us
1
Never again
Pros:

Nothing

Cons:

Staff took over a hr just to come down and check us in the hotel (waited until 12am). Then when we got checked in, there were roaches right when you open the door. We ended up leaving immediately and had to find someone else to stay. Requesting a refund.

2026-02-27 via Nuitee