Extended Stay America Suites - Charleston - Mt Pleasant

Hotels
Extended Stay America Suites
7 (614 reviews)
304 Wingo Way , Charleston , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Cons:
Cleanliness issues
Limited breakfast choices

Categories

Cleanliness
5.33
Multiple reviews noted roaches, dirty bathrooms, and a reported rat in the room.
Service
8.3
The staff was frequently praised for being friendly and helpful.
Location
8.84
Multiple reviews mentioned a good location close to important places.
Room Quality
6.29
Comments on outdated facilities and issues with room maintenance were noted.
Amenities
6.32
Lack of essential kitchen utensils and limited breakfast options affected the score.
Value for Money
7.28
There were mixed sentiments regarding value, but reasonable rates were mentioned.
Food and Beverage
6.33
Many reviews criticized the breakfast options as lacking variety.
Overall Experience
7.3
While there were notable issues, some guests mentioned they would consider staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:39

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Cook your own meals and feel at home during your extended stay.

Complimentary Amenities
Benefit from free WiFi, 24-hour front desk service, and free grab-and-go breakfast with a selection of breakfast bars, muffins, hot cereal, coffee, and tea. Start your day right without any extra cost.

Convenient Location and Attractions
Located in Mt. Pleasant, our hotel is close to Charleston City Market, Patriots Point Naval and Maritime Museum, and Isle of Palms Beach. Explore the area easily and make the most of your stay with us.

Book now for a comfortable and convenient extended stay at Extended Stay America - Charleston - Mt. Pleasant!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7
Based on 614 reviews
Cleanliness: 5.33
Service: 8.3
Location: 8.84
Room Quality: 6.29
Amenities: 6.32
Value for Money: 7.28
Food and Beverage: 6.33
Overall Experience: 7.3
B
BRITTNY solo_traveller us
8
Pros:

The staff jumped right on cleaning our room when we arrived and it hadnt been cleaned yet. We needed an extra blanket and they got it for us immediately. They dont have an ice machine but gave us some ice trays because we didn't have them in our room. I would stay again.

Cons:

Unfortunately there wasn't a blow dryer.

2026-07-22 via Nuitee
A
Alyssa couple us
8
We appreciate the upbeat attitudes and cleanliness!
Pros:

From check-in to check-out, the stay was pleasant. There were two particular team members that went above and beyond. The over night manager made sure we had extra towels and had our room wiped down one more time before we settled in. Another young man who was the morning porter helped us load our bags upon check-out and was kind to ask if there was anything else to make our visit comfortable. The overall experience was positive and for the location and pricing at the time, I would consider another stay here.

Cons:

The minor updates and HVAC work was challenging in the morning but we were out exploring the town most of our days. The overnight manager that was there when we would return and was always so nice to let us know if things were wrapping up or would always offer cold waters.

2026-07-22 via Nuitee
E
Ellis couple us
9
We loved it and would stay again.
Pros:

Location

Cons:

Reaches in the room. We told management and they were very upset because they said they spray weekly and were remorseful for our experience. Staff very friendly!

2026-07-21 via Nuitee
W
Williams solo_traveller us
10
2026-07-21 via Nuitee
B
Bessie family_with_children us
10
2026-07-17 via Nuitee
H
Huffman couple us
4
Won't stay again
Pros:

Price and location

Cons:

Didn't clean room. Had to request room cleaned but still didn't do it.

2026-07-17 via Nuitee
S
Sims couple us
5
2026-07-16 via Nuitee
R
Robin couple us
8
It’s fine for value
Pros:

Location

Cons:

Rooms are tiny

2026-07-13 via Nuitee
Y
Yuan couple us
4
2026-07-12 via Nuitee
K
Kathleen couple us
7
2026-07-11 via Nuitee
A
Amy solo_traveller us
6
Pros:

Location was great, as it is very close to everything needed.

Cons:

Air conditioner was mediocre. Room was somewhat clean. Breakfast was coffee and frozen muffins.

2026-07-10 via Nuitee
J
Jorge solo_traveller us
10
2026-07-06 via Nuitee
P
Paw family_with_children us
9
2026-07-06 via Nuitee
H
Hatcher solo_traveller us
7
2026-06-30 via Nuitee
J
jeremiah solo_traveller us
10
2026-06-25 via Nuitee
L
Lg couple us
9
2026-06-24 via Nuitee
M
Megan solo_traveller us
10
2026-06-23 via Nuitee
J
John couple us
2
Pros:

The AC in the lobby and halls were malfunctioning .
I also woke up with a tick on my leg !

2026-06-19 via Nuitee
D
Denis couple us
3
Underwhelmed by this extended stay
Cons:

Rooms were very dated. There were no amenities in the room- no cups or plates, no coffee maker. The cooktop didn’t work. There is no ice machine to fill a cooler or even get ice for the room.

2026-06-18 via Nuitee
D
Dravonn couple us
1
2026-06-15 via Nuitee