Holiday Inn Express Birmingham Redditch by IHG

Hotels
•
Holiday Inn Express
8 (2349 reviews)
2 Hewell Road , Redditch , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.21
Multiple guests mentioned issues with room cleanliness, including dirty floors and carpets.
Service
8.68
Many reviews praised the friendliness of the staff and their helpfulness.
Location
8.72
Guests noted the hotel's great location, close to the town center and travel access.
Room Quality
7.17
Rooms were generally comfortable, though some issues with cleanliness were reported.
Amenities
8.7
Free parking and breakfast were highlighted positively; however, some amenities such as tea and coffee supplies could be improved.
Value for Money
9.16
Several guests mentioned excellent value for the price paid.
Food and Beverage
7.21
Breakfast quality received complaints about being poor and unorganized, but some praised the selection.
Overall Experience
8.18
Overall, many guests expressed satisfaction with their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:06

Property Description

Modern Rooms with Amenities
The Holiday Inn Express Redditch offers modern air-conditioned rooms with en suite bathrooms, flat-screen TVs, and tea/coffee facilities for a comfortable stay.

Dining Options
Enjoy freshly prepared meals at the Great Room Restaurant in the evenings, along with a variety of beverages and snacks at the on-site bar.

Convenient Location and Access
Adjacent to Redditch Train Station, with direct access to Birmingham city centre, and easy reach to major motorways for exploring nearby attractions like Warwick Castle and Cadbury World.

Ready to experience comfort and convenience at Holiday Inn Express Redditch? Book your stay now!

Important information:

Please note that all credit cards are pre-authorized in full 24 hours prior to arrival and GBP 50.00 will be charged upon check-in. For all advance purchase bookings, guests must show the credit card used for the booking upon check-in or an alternative payment. Cash is not accepted.

This hotel only allows dogs under 7.5kgs. Dogs are not permitted in the restaurant or bar areas.

If guests wish to purchase tickets for Warwick Castle, Cadbury World and West Midland Safari Park, they can ask the property upon arrival for additional information.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2349 reviews
Cleanliness: 6.21
Service: 8.68
Location: 8.72
Room Quality: 7.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.21
Overall Experience: 8.18
E
Elliot • solo_traveller • gb
9
2026-05-09 • via Nuitee
R
Rebecca • couple • gb
9
2026-05-09 • via Nuitee
A
Alina • couple • gb
10
2026-05-08 • via Nuitee
W
Whittaker • solo_traveller • gb
6
2026-05-08 • via Nuitee
M
Malusi • family_with_children • gb
8
Excellent
Pros:

No comments

Cons:

No comments

2026-05-07 • via Nuitee
S
Samir • family_with_children • gb
10
Good
Pros:

Excellent.

Cons:

All the staff were lovely except just one at the breakfast hall

2026-05-07 • via Nuitee
C
Caroline • solo_traveller • gb
10
Pros:

Convenient for us

2026-05-05 • via Nuitee
K
Karen • couple • gb
6
Convenient
Pros:

Chosen due to proximity to daughter’s house

Cons:

Been staying at hotel over the years quite a bit it could certainly do with a freshen up
Ran out of breakfast supplies

2026-05-05 • via Nuitee
J
James • solo_traveller • gb
5
A lot could've been resolved if customer service was something that was offered.
Pros:

The room was clean, although the shower was not. The sink in the bathroom was permanently blocked because the plug would not lift to allow the water to escape. The breakfast area wasn't too bad and what you would expect in a place like this.

Cons:

If you go with cheap, you half expect cheerful, however, there was no cheerfulness here, just cheap-ish. No extras; you have to ask for extras. The female receptionist with glasses, perhaps European, was abrupt to the point of being rude and offered no helpful suggestions when asked for recommendations. It was as if I were an inconvenience to her for merely asking about local restaurants. I had to ask about breakfast and restaurant opening times, as they weren't provided when she checked me in. I would've asked for extras because I didn't bring some things, thinking they'd be supplied by the hotel. I opted not to ask for the items I needed, as it was the lesser of two evils: it was more comfortable to go without than to ask the receptionist for anything. After a long journey, I didn't have the strength to speak with her again; it wasn't worth it.

The pillows were atrocious! Very lumpy and hard.

2026-05-04 • via Nuitee
T
Tim • family_with_children • us
7
2026-05-04 • via Nuitee
A
Ather • solo_traveller • sa
9
2026-05-03 • via Nuitee
L
Loretta • family_with_children • gb
7
Overall had a relaxing stay, staff were lovely and room was clean. Breakfast wasn't the best.
Pros:

Room was very clean and staff were helpful and friendly.

Cons:

Breakfast was a little disappointing, not much choice but as I don't eat much it was okay. Only scrambled eggs no other eggs..Only decaff coffee and not much in the way of fruit and juices. For £90 I think it was a bit overpriced but still had a nice time. Cleaner in the room was Polish so obviously room was immaculate!

2026-05-03 • via Nuitee
J
Jarvis • couple • gb
9
2026-05-01 • via Nuitee
D
Daniel • couple • gb
8
2026-04-30 • via Nuitee
T
Technik • solo_traveller • cz
8
2026-04-30 • via Nuitee
C
Christopher J • solo_traveller • gb
6
Disappointed in comparison to other hotels in same chain
Pros:

Easy parking

Cons:

Location
In need of a makeover.

2026-04-29 • via Nuitee
V
Viktória • solo_traveller • hu
6
Pros:

It’s in a great location, and the receptionists are kind.

Cons:

There was a cigarette smell in the hallway, and it was strongly noticeable in the room as well. There was no wardrobe in the room, and the sofa bed sloped.

2026-04-29 • via Nuitee
C
Chris • solo_traveller • gb
7
2026-04-29 • via Nuitee
J
Joanne • extended_group • gb
8
2026-04-28 • via Nuitee
D
Deborah • couple • gb
8
Quiet and comfortable
Pros:

Comfortable hotel and very quiet at night. Parking was easy. Breakfast very good.
The hotel was well located in the town centre

Cons:

Unfortunately the hotel restaurant was closed the night we were there and it was difficult to find a nice restaurant in the town if you dont want Indian food

2026-04-27 • via Nuitee