Holiday Inn Express Birmingham Redditch by IHG

Hotels
Holiday Inn Express
8 (2452 reviews)
2 Hewell Road , Redditch , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.21
Multiple guests mentioned issues with room cleanliness, including dirty floors and carpets.
Service
8.68
Many reviews praised the friendliness of the staff and their helpfulness.
Location
8.72
Guests noted the hotel's great location, close to the town center and travel access.
Room Quality
7.17
Rooms were generally comfortable, though some issues with cleanliness were reported.
Amenities
8.7
Free parking and breakfast were highlighted positively; however, some amenities such as tea and coffee supplies could be improved.
Value for Money
9.16
Several guests mentioned excellent value for the price paid.
Food and Beverage
7.21
Breakfast quality received complaints about being poor and unorganized, but some praised the selection.
Overall Experience
8.18
Overall, many guests expressed satisfaction with their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:06

Property Description

Modern Rooms with Amenities
The Holiday Inn Express Redditch offers modern air-conditioned rooms with en suite bathrooms, flat-screen TVs, and tea/coffee facilities for a comfortable stay.

Dining Options
Enjoy freshly prepared meals at the Great Room Restaurant in the evenings, along with a variety of beverages and snacks at the on-site bar.

Convenient Location and Access
Adjacent to Redditch Train Station, with direct access to Birmingham city centre, and easy reach to major motorways for exploring nearby attractions like Warwick Castle and Cadbury World.

Ready to experience comfort and convenience at Holiday Inn Express Redditch? Book your stay now!

Important information:

Please note that all credit cards are pre-authorized in full 24 hours prior to arrival and GBP 50.00 will be charged upon check-in. For all advance purchase bookings, guests must show the credit card used for the booking upon check-in or an alternative payment. Cash is not accepted.

This hotel only allows dogs under 7.5kgs. Dogs are not permitted in the restaurant or bar areas.

If guests wish to purchase tickets for Warwick Castle, Cadbury World and West Midland Safari Park, they can ask the property upon arrival for additional information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8
Based on 2452 reviews
Cleanliness: 6.21
Service: 8.68
Location: 8.72
Room Quality: 7.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.21
Overall Experience: 8.18
A
Amanda family_with_children gb
5
2026-07-25 via Nuitee
L
Lorraine couple gb
7
Good all round stay breakfast was a little crowed and much of the food had run out however we managed a little breakfast
Pros:

Easy to find and the staff were welcoming on arrival.

2026-07-23 via Nuitee
D
Debi & Craig couple nz
10
Great place to stay, wonderful staff. Would definitely recommend.
Pros:

The room and bathroom were both spotless and a good size. There was even a welcome note from the cleaning lady. There was no problem with changing towels or getting more tea/coffee supplies.
Staff are friendly and helpful. We left an item behind and Sharon very kindly packaged it up for the courier to collect. She even advised me which courier to contact.
The free breakfast includes the full range of cereals, bread and pastries, fruit, etc as well as a full buffet of cooked items. If you don't have the time for a sit down breakfast, they provide to-go cups and containers for your breakfast bap and coffee once you've made it.
There is also an ice machine in the lobby - they are rather large chunks but great if you have the right sized bottle.
It's only a short walk into town where there are many restaurants, bars and takeaways. We ate at the Nouka Indian restaurant (delicious food, nicely served and a very decorative interior), the Wetherspoons pub and also Chinese from the Parks Takeaway - all great prices and good food.
The railway is also very close by.

Cons:

They have a limited dinner menu which we didn't really like - hence the trips into town where we found much nicer and cheaper options as stated above.

2026-07-23 via Nuitee
A
Antony family_with_children gb
9
great stay and value for money
Pros:

Easy check in, we got there late on the night but the staff made it easy, good location from the town centre, breakfast was included and was really tasty.

Cons:

for a family room it wasn't very spacious. Also there was 4 in the room but only 2 towels and enough tea and coffee for 2 people.

2026-07-22 via Nuitee
S
Stefan family_with_children se
1
Not at all like the pictures, filthy and smells.
Pros:

The receptionist was good, Izabela, although the hotel was horrible. We were able to cancel one our rooms, and get a refund, and that is commendable.

Cons:

Dirty, filthy, and cannabis smell in the hallway, blue junkie lights in the bathrooms, hairs in the bed, the carpets need immediate ripout as the are so disgusting. We left.

2026-07-20 via Nuitee
G
Goodger solo_traveller gb
6
Pros:

The Beds are very comfortable.

Cons:

The Air Conditioning unit was non existent.....did not go below 19, so room was not cool, very disappointed 😑 😢 couldn't have window open, as noise from carpark etc. Thought the grout in the shower could do with cleaning, but other then that , all good 👍

2026-07-20 via Nuitee
M
Molly extended_group ie
10
2026-07-18 via Nuitee
C
chris solo_traveller gb
10
Pros:

Very clean room, location was ideal for shopping centre and railway station. And staff were excellent.

Cons:

N/A

2026-07-16 via Nuitee
P
Paul solo_traveller gb
6
Did the job
Pros:

Hotel fine not much to say really

Cons:

Not told there was bo food available

2026-07-16 via Nuitee
A
Agnieszka couple gb
10
2026-07-16 via Nuitee
C
Colin solo_traveller gb
10
Great Stay
Pros:

Great Room, comfortable, even a small sofa to sit on, liked the blue night light in Bathroom. Receptionist very bubbly & chatty upon arrival. Nicer Room than some other certain big chain Hotels. Would stay again.

Cons:

Only thing was some cooked Breakfast items could have done with being hotter.

2026-07-14 via Nuitee
D
Duvane couple gb
9
2026-07-13 via Nuitee
J
Jamie family_with_children gb
7
2026-07-13 via Nuitee
V
Vanessa couple gb
10
Excellent value , good staff, great bathroom
Pros:

The staff , the design of the family room and bathroom./ shower

Cons:

One very small criticism , the TV badly needs upgrading

2026-07-13 via Nuitee
A
arvind kumar couple gb
8
Comfortable, good value for money
Pros:

Good location, very good breakfast

Cons:

Mattress needs upgrade.
Install a hook/ peg to the left of shower cubicle for bath towel

2026-07-12 via Nuitee
E
Emserelly solo_traveller gb
6
Not the nicest holiday inn I've stayed at
Pros:

Bed was ok not the most comfortable but definitely not the worst I've slept on.

Cons:

Check in was very slow and staff were very disorganised. One member of staff started to check me in but actually didn't and then told another member of staff to do it and I had to go through my details 3 times before they eventually found my booking! The room had a very stale smoke smell to it and mould around the shower and a loose tile underfoot in the bathroom. The carpet was very tired.
I had a dog with me and we were put in a room just through the corridor doors so everyone that walked through banging the doors put him on high alert. You sign to say you'll keep the dog quiet in the rooms. It would help if they didn't put you in the noisiest room in the corridor!

2026-07-11 via Nuitee
S
Samantha family_with_children gb
8
2026-07-11 via Nuitee
A
Anna family_with_children pl
9
2026-07-08 via Nuitee
P
Pam family_with_children gb
7
Good value money. Get there early for breakfast!
Pros:

Good location for an overnight stay on a long trip. Easy access to motorway. Quiet and comfortable.

Cons:

Decor was in need of a refresh. Breakfast was a bit disappointing. We were there 45 minutes before the end but many options were running low or out and weren’t refilled.

2026-07-08 via Nuitee
H
Haider solo_traveller gb
10
2026-07-08 via Nuitee