Holiday Inn Express Mexico Reforma by IHG

Hotels
•
Holiday Inn Express
8.8 (384 reviews)
Paseo De La Reforma, 208 Colonia Juarez , Mexico City , mx

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Cons:
Service issues
Temperature control problems

Categories

Cleanliness
8.63
Room cleanliness was acceptable but some guests noted issues with maintenance.
Service
7.6
Service was criticized for lack of responsiveness and empathy during a crisis situation.
Location
9.64
Excellent location with easy access to local attractions and restaurants.
Room Quality
8.59
Rooms were spacious and comfortable, though some issues with temperature control were mentioned.
Amenities
9.12
Good amenities offered, including complimentary breakfast and bottled water.
Value for Money
9.58
Overall value for the price paid is considered good based on location and amenities.
Food and Beverage
8.63
Breakfast offered good options, but some guests noted temperature issues.
Overall Experience
8.6
Mixed experiences with both positive aspects and serious concerns affecting the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:06

Property Description

Convenient Location
Located on Mexico City’s vibrant Reforma Avenue, Holiday Inn Express Mexico Reforma is just steps away from Reforma Metro Station, making exploring the city a breeze.

Modern Amenities
Enjoy a comfortable stay in our bright, air-conditioned rooms equipped with flat-screen cable TV, a safe, work desk, coffee maker, and a private bathroom with a hairdryer. Stay connected with free Wi-Fi and start your day right with a complimentary continental breakfast.

Convenience and Services
Benefit from our on-site gym, laundry/dry cleaning service, currency exchange, and optional parking. With Chapultepec Park and Castle a short distance away, your leisure options are endless.

Experience comfort and convenience at Holiday Inn Express Mexico Reforma. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for US$42 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 384 reviews
Cleanliness: 8.63
Service: 7.6
Location: 9.64
Room Quality: 8.59
Amenities: 9.12
Value for Money: 9.58
Food and Beverage: 8.63
Overall Experience: 8.6
K
Kyoyoung • solo_traveller • kr
9
2026-07-03 • via Nuitee
J
Jaime • family_with_children • mx
10
Pros:

Siempre limpio, personal atento, excelente ubicación

Cons:

No aplica

2026-07-02 • via Nuitee
E
Eduardo • couple • us
10
2026-07-01 • via Nuitee
P
Pao • solo_traveller • cr
10
Pros:

Ubicación excelente y las habitacion con una vista espectacular

2026-07-01 • via Nuitee
R
Ramirez • couple • mx
10
Pros:

El personal amable, la limpieza de laa habitacion, la comodidad

2026-06-29 • via Nuitee
P
Parra • solo_traveller • mx
9
Pros:

Ambiente agradable ,excelente atención

Cons:

Habitación cómoda y tranquila

2026-06-27 • via Nuitee
E
ELIER • family_with_children • mx
10
Excellent
Pros:

Location
Breakfast

2026-06-26 • via Nuitee
A
Aguilar • solo_traveller • us
10
2026-06-25 • via Nuitee
C
CARLOS • solo_traveller • co
8
2026-06-23 • via Nuitee
A
Alejandra Norma • solo_traveller • mx
10
Pros:

El hospedaje y la ubicacion

Cons:

El desayuno

2026-06-21 • via Nuitee
T
tao • solo_traveller • mx
8
2026-06-18 • via Nuitee
T
Tarsis • couple • mx
8
2026-06-17 • via Nuitee
J
Junichi • solo_traveller • jp
1
2026-06-16 • via Nuitee
I
Ivonne • solo_traveller • mx
9
2026-06-15 • via Nuitee
L
Leticia • couple • mx
10
2026-06-15 • via Nuitee
J
Jose Luis • couple • ar
9
Excelente ubicacion y muy buena atencion
Pros:

Excelente ubicacion y muy buen desayuno - personal cordial y atento

Cons:

Deberian reemplazar el alfombrado de las habitaciones por una alternativa mas higienica - Las alfombras se ven desgastadas y dan mal olor - Observo un aumento de precio excesivo con respecto a mi anterior estadia en 2025 , supongo que es por la cercania del mundial de futbol

2026-06-11 • via Nuitee
M
Marianny • couple • do
10
2026-06-09 • via Nuitee
S
Sergio • couple • br
8
Localização perfeita!
Pros:

Quarto muito bom e cafá da manhã muito bom tb!

Cons:

Acho que poderiam dar mais atenção a detalhes na recepção, pois parece um pouco velho, móveis, tapetes, iluminação. Falo isso como arquiteto! Ambiente meio frio, mas ok! Poderia melhorar. Uma sauna também cairia bem, ao lado da academia!

2026-06-08 • via Nuitee
C
Carmen • solo_traveller • gt
10
Pros:

La ubicación excelente, el servicio y la atención muy buena! Todo estuvo excelente!

2026-06-06 • via Nuitee
V
Vladimir • solo_traveller • us
10
2026-06-01 • via Nuitee