Holiday Inn Atlanta/Roswell by IHG

Hotels
Holiday Inn Hotels & Resorts
8 (329 reviews)
909 Holcomb Bridge Road , Roswell , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable room
Good breakfast
Cons:
Poor cleanliness
Rude staff
High prices
Amenities unavailable

Categories

Cleanliness
6.71
Numerous complaints about dirty linens and mildew smell.
Service
8.68
Mixed feedback; some staff were nice, but some were rude.
Location
9.72
Lean, convenient location mentioned positively.
Room Quality
7.17
Positive comments about comfort, but issues with cleanliness.
Amenities
7.7
Pool unavailable, but some good experiences at the bar.
Value for Money
7.16
Complaints about high prices for inadequate services.
Food and Beverage
8.21
Good breakfast reported, but issues with availability.
Overall Experience
8.68
Mixed reviews, with personal experiences varying significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:38

Property Description

Outdoor Pool and 24-Hour Fitness Centre
Enjoy a refreshing dip in the outdoor pool or keep up with your fitness routine at the 24-hour fitness centre during your stay at this Roswell hotel.

Convenience Store and Magnolia's Restaurant
Indulge in the convenience of the on-site convenience store and treat yourself to delicious American cuisine at Magnolia's restaurant for breakfast and dinner.

Ideal Location
Located just 2 miles from Andretti Indoor Karting and Games and 5 miles from the Chattahoochee Nature Center, this Holiday Inn offers easy access to popular attractions.

Experience comfort and convenience at Holiday Inn Atlanta-Roswell. Book your stay now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note the hotel is undergoing renovations through November 2017.

Rooms with breakfast include a USD 20.00 breakfast coupon for the hotel restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 329 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.72
Room Quality: 7.17
Amenities: 7.7
Value for Money: 7.16
Food and Beverage: 8.21
Overall Experience: 8.68
R
Robin solo_traveller us
5
Convenient location
Pros:

Overall the staff was polite and location was convenient.

Cons:

Saw roaches and gnats in my room when I got up didn't have time to go to different hotel. I was there because I was on call for emergencies at the hospital so leaving wasn't an option that late.

2026-09-02 via Nuitee
D
Danielle extended_group us
5
Very old run down hotel
Pros:

The location was very convenient

Cons:

When we checked in, we were told that the elevator was broken so we would need to carry our bags up the stairs. No worries, it's easy as on tour room is on the second floor (really???)
The next morning, we got in the elevator to go check out and got stuck in the elevator. The emergency button did not work and no one answered the emergency call.
Eventually someone thought to manually pry the doors open and we were able to exit the elevator. Back down the stairs with all our luggage we went... We informed the front desk attendant that the elevator was not functioning and that we got stuck in it. He replied that it was working fine earlier (again, really???) It wasn't worth the argument and aggravation so we just checked out

2026-08-27 via Nuitee
K
katie solo_traveller us
8
2026-08-20 via Nuitee
M
MARINA LELIA family_with_children us
10
Customer Service
Pros:

Customer Service stands out at this location, specially reservation staff

2026-08-14 via Nuitee
M
Melissa solo_traveller us
10
Great value
Pros:

Location and how clean it was.

2026-08-02 via Nuitee
M
Michael solo_traveller us
5
Cons:

Pool was dirty and cloudy. Looked old and we did not use. Room was ok. Property overall looked aged

2026-07-23 via Nuitee
A
Annlynn solo_traveller us
7
Staff were very pleasant and helpful to my disabled sister during her visit.
Pros:

Location and price

Cons:

Roaches and water pipe leaked through ceiling

2026-07-20 via Nuitee
M
Marieke family_with_children nl
6
2026-07-19 via Nuitee
R
Rhonda Annette couple us
10
Pros:

Price
But I thought the total price with taxes was $125

Cons:

The mattress was too soft and it puffed up in the middle between my husband and I.

2026-07-08 via Nuitee
N
Nick family_with_children us
4
2026-06-30 via Nuitee
E
Eileen couple us
9
Perfect for our 1 night stay!
Pros:

Quiet and secluded. Breakfast was good. The room and bathroom were clean. Bed was very comfortable.

Cons:

The shower water pressure was the worst I have ever experienced! Glad it was just a one night stay!!!

2026-06-29 via Nuitee
G
George couple us
10
2026-06-26 via Nuitee
T
Traveka couple us
3
2026-06-15 via Nuitee
K
Kim family_with_children us
8
2026-06-15 via Nuitee
K
Kallie family_with_children us
10
Great, comfortable nights sleep would stay again
Pros:

Very clean, nice staff, comfortable room

Cons:

Nothing

2026-06-10 via Nuitee
C
Cruiser259841 Solo travel
2
Terrible customer service, Jessica is nasty, Donna is disgusting
Pros:

The staff are nasty, had no respect for me, did not treat me nicely
I do not feel comfortable being around maintenance workers, so I asked Dan at the front desk if someone was a maintenance worker and he said he needed to report that I asked that to the manager. I asked the manager, Jessica, a question about if a maintenance worker was next to me, holding a garbage bag over his shoulder, what was in the garbage bag, and she said she would ask him and email me. She did not email me, so I called, and during the conversation, she hung up the phone on me. What kind of manager is that? She has no business being a manager. I called the front desk and asked Donna about when the housekeeping staff was working, she threatened to call the police if I called back and hung up the phone on me. I am not afraid of her, I didn't do anything wrong. What a nut Donna is, she has no clue how to treat a guest. I was still staying in Atlanta, so I tried making another reservation, and because I asked about maintenance, they canceled my reservation. What a waste of money to stay at this hotel. They don't deserve any of my money. Jessica and Donna should be fired. I hope they have no success.

2026-06-03 via Tripadvisor
J
Jeffrey couple us
8
Good Rate Nice Location
Pros:

Location

Cons:

Water pressure was low for the shower.

2026-06-01 via Nuitee
R
ROBERT family_with_children us
10
Family reunion
Pros:

Staff was really nice

Cons:

N/a

2026-05-31 via Nuitee
R
ROBERT family_with_children us
10
Family reunion
Pros:

Staff was great

Cons:

n/a

2026-05-31 via Nuitee
L
lucybP2666IQ Business
10
Looking for a clean,nice,and comfortable place STAY HERE
Pros:

Rooms:Clean and up to date furniture
Service: I was there for a concert and both Donna and Keke assisted me with all my needs doing my stay
Location: There are many close by restaurants in the area,also a 24hr CVS in walking distance VERY CONVENIENT
Because of the staff cleanliness of the rooms,and the service I was provided
I will definitely be back

2026-05-25 via Tripadvisor