Plaza Caserta

Hotels
7.4 (258 reviews)
Viale Lamberti , Caserta , IT
+39 0823 523001

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Free
Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Offsite parking discounted rates available
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Wine release events
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Spacious and comfortable rooms
Cons:
Poor food quality
Unkempt cleanliness in shared areas

Categories

Cleanliness
6.9
The cleanliness was mentioned negatively due to dirty carpets and general neglect in the hotel's upkeep.
Service
8.4
Multiple reviews praised the cordial and helpful staff, indicating good service.
Location
6.9
The hotel is located in an industrial area, making it less desirable for tourism.
Room Quality
8.4
Guests enjoyed spacious and comfortable rooms, although some noted the lack of soundproofing.
Amenities
7.4
Amenities are sufficient but not exceptional, with concerns about the outdated carpet.
Value for Money
7.9
Generally perceived as reasonable, but some services, like breakfast, were deemed overpriced.
Food and Beverage
5.4
The food quality received significant criticism, with a review stating it could harm Italy's culinary reputation.
Overall Experience
7.9
Mixed experiences were reported, with some frustrations overshadowing positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:05

Property Description

Luxurious Accommodations
Plaza Caserta, with its stunning glass dome, offers spacious rooms in warm tones equipped with modern amenities like free WiFi, flat screen TV, and a mini fridge. Guests can relax in the large rooms that feature a comfortable seating area and a well-equipped bathroom.

Diverse Dining and Entertainment Options
Indulge in local cuisine at the hotel's restaurant or unwind with international drinks at the bar. The hotel also boasts a seasonal outdoor pool, a gym, and various conference rooms, providing ample opportunities for relaxation and entertainment.

Convenient Location and Services
Located near major attractions and transportation hubs, Plaza Caserta offers free underground parking, 24-hour reception, luggage storage, and car rental services. With easy access to Naples Airport and popular destinations like Pompeii and the Amalfi Coast, this hotel is the perfect choice for both leisure and business travelers.

Book now to experience the luxury and convenience of Plaza Caserta!

Important information:

When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 258 reviews
Cleanliness: 6.9
Service: 8.4
Location: 6.9
Room Quality: 8.4
Amenities: 7.4
Value for Money: 7.9
Food and Beverage: 5.4
Overall Experience: 7.9
L
Lionell • solo_traveller • us
3
Needs improvement immediately
Pros:

The staff

Cons:

Everything

2026-10-29 • via Nuitee
P
Piero • family_with_children • it
5
2026-10-16 • via Nuitee
F
FEDERICO • solo_traveller • cl
9
Pros:

Habitacion y camas grandes

Cons:

Esta casi vacio , 362 habitaciones 6 pasajeros , algo curioso , pero esta en proceso de cierre9

2026-10-15 • via Nuitee
C
Cono Danilo Domenico • couple • it
6
2026-10-13 • via Nuitee
V
Vincenzo • couple • it
1
Pros:

Niente hotel in fase di chiusura

Cons:

Pulizia, colazione scarsissima

2026-10-13 • via Nuitee
L
Luigi • couple • it
10
2026-10-13 • via Nuitee
M
MICHELE • solo_traveller • it
1
Esperienza negativa
Pros:

Niente e quando dico niente è proprio niente

Cons:

Se pensate di aver prenotato un 4 stelle sappiate che vi troverete catapultati in una struttura anni 50, la prima sorpresa nel bagno mancava tutto per la toilette. Faccio richiesta alla reception di non aver trovato nessun prodotto mi mandano tramite una signora in stanza 3 saponette e 4 bustine di sapone liquido che non bastavano neanche per farsi una doccia.
Per quando riguarda la colazione quella di un B&B sarebbe stata di gran lunga migliore, la loro era scarsa nella quantità per non parlare della qualità.

2026-10-11 • via Nuitee
A
Aleksandra • couple • pl
6
Pros:

W środku w porządku, łóżko wygodne

Cons:

Niestety w pewnym momencie wysiadł prąd i było strasznie gorąco w pokoju…. Obsługa nie była w stanie powiedzieć kiedy prąd wróci.. nie było go około 1.5h

2026-09-13 • via Nuitee
D
Darika • extended_group • it
2
Cons:

La struttura è stata per diverse ore senza acqua (mattino dalle 5 e disagio per andare in ufficio. Alle 10 nn c’era ancora acqua e sono dovuta andare via) Per riparare al disagio ci hanno fornito 2 bottigliette di acqua da mezzo litro per lavarci 🤨. Albergo a 4 stelle che non prevede casi di questo tipo?
Non hanno potuto servire bevande calde e non hanno applicato nessuna scontistica/rimborso o cena in struttura per compensare. Anzi, mi hanno pure fatto pagare il caffè preso fuori orario il giorno dopo e la tassa di soggiorno! Ho dovuto chiamare la sera perché in bagno non avevano messo asciugamani e tappetini ma nonostante questo hanno portato le cose a metà. Non andrò più!

2026-03-27 • via Nuitee
L
Lorenzo Fagnoni • solo_traveller • it
10
Pros:

L'albergo e'bellissimo.

2026-03-15 • via Nuitee
A
antonio • extended_group • it
8
2026-03-09 • via Nuitee
G
Gciampa80 • family_with_children • it
8
2026-01-23 • via Nuitee
M
Margherita • couple • it
6
Pros:

Il king size bed

Cons:

Delusi da una prima colazione poco invitante

2026-01-19 • via Nuitee
M
Martin • solo_traveller • sk
7
2026-01-19 • via Nuitee
A
Allegra • solo_traveller • it
1
Cons:

Ho soggiornato per due notti: al mio arrivo la mia camera puzzava di chiuso, e l'odore non se ne è mai andato, anche tenendo le finestre aperte. Anche i corridoi, essendo privi di aerazione, avevano l'aria viziata.

Il menù della cena decisamente troppo caro per la struttura e la qualità del cibo.

2026-01-19 • via Nuitee
S
Stefano • solo_traveller • it
7
Pros:

Pulita

Cons:

Troppo grande

2026-01-19 • via Nuitee
V
Varol • extended_group • tr
8
2026-01-19 • via Nuitee
A
Alice • solo_traveller • it
8
2026-01-19 • via Nuitee
A
antonio • extended_group • it
8
2026-01-15 • via Nuitee
A
Anja Maria • solo_traveller • de
6
2026-01-08 • via Nuitee