Staybridge Suites Cleveland Mayfield Heights Beachwood by IHG

Hotels
Staybridge Suites
8.2 (380 reviews)
6103 Landerhaven Drive , Mayfield Heights , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness of the facilities
Friendly staff
Good breakfast options
Comfortable beds
Cons:
Inconsistent room cleanliness
Issues with the mattress
Loud air conditioning

Categories

Cleanliness
7.44
Some reviews noted the room was not clean, including dirty carpets and kitchen.
Service
8.72
Most guests found the staff to be friendly and accommodating.
Location
8.45
Guests appreciated the quiet and easily locatable location of the hotel.
Room Quality
7.9
Generally comfortable rooms, but some issues reported with cleanliness and maintenance.
Amenities
8.43
Amenities like breakfast and hot chocolate bar were well-received.
Value for Money
8.09
Good pricing for the quality and included services.
Food and Beverage
8.64
Breakfast variety and quality positively mentioned by many guests.
Overall Experience
7.91
Generally pleasant stay, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:55

Property Description

Convenience and Comfort
The Cleveland Mayfield Heights Beachwood Staybridge Suites offers suites with kitchenettes and modern amenities, ensuring guests have a comfortable stay.

Recreation and Wellness
Guests can enjoy the outdoor pool, sports court, and well-equipped gym, providing ample opportunities for relaxation and fitness during their visit.

Local Attractions and Shuttle Service
With a complimentary shuttle service to nearby attractions and shopping centers, such as Beachwood Place and Legacy Village, guests can easily explore the area without any hassle.

Book your stay at the Staybridge Suites Cleveland Mayfield Heights Beachwood today for a convenient and enjoyable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Location

Guest Reviews

8.2
Based on 380 reviews
Cleanliness: 7.44
Service: 8.72
Location: 8.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 7.91
A
Amy solo_traveller us
10
Great value!
Pros:

Happy Hour;)!

Cons:

Everything was wonderful

2026-08-18 via Nuitee
B
Bailie couple us
8
2026-08-17 via Nuitee
E
Edward solo_traveller us
8
Pros:

Breakfast was excellent staff very friendly

Cons:

The TV didn't work in the living room
Went to take a shower and no soap in the dispenser

2026-08-15 via Nuitee
A
Afsana solo_traveller ca
6
Pros:

Nothing much really.

Cons:

No soaps in room. 2 towels for 5 people.

Beds were small, not enough for two people.

After checking in I had to make two trips to the front desk to grab items that should have already been there.

Very annoying after driving long distance.

2026-08-14 via Nuitee
D
Dearra couple us
4
Decent but will not recommend
Pros:

Breakfast was included that probably was the best part of the stay.

Cons:

I did not like the staff they were very rude during check in I was charged an extra 100.00 fee that i still have not received, i was also checked into a room that had a hole in the wall i was not asked to be placed in another room neither.

2026-08-11 via Nuitee
D
Deborah couple us
8
Good i would stay again.
Pros:

Breakfast should be longer, some people don't wake up that early.

Cons:

Not long enough time wise

2026-08-10 via Nuitee
H
Harper solo_traveller us
1
Pros:

Great hotel, very clean. The staff was very nice.

Cons:

I got charged twice and they wouldn't do anything about it.

2026-08-10 via Nuitee
J
janell couple us
1
2026-08-08 via Nuitee
T
Timothy family_with_children us
3
We would not stay again, despite the kind staff because the rooms were up to the expected standard.
Pros:

The staff we’re very nice and tried to address our concerns but no other rooms were available.

Cons:

Our room on the first floor had a very strong and bad odor. It smelled like a wet dog and had been covered up with rug cleaner or other chemicals.

2026-08-08 via Nuitee
C
Claudia solo_traveller us
10
RECOMENDABLE AL 1000%
Pros:

Nos gustó TODO si pudiera dar un 20/20 se lo daría. Muy limpio , muy amplia las habitaciones para familia, muy amables los recepcionistas, te dan una atención especial de 5 a 7 de la tarde incluida en el precio con comida demasiado buena. El lugar tranquilo no tienes nada cercano respecto a market o cosas así pero nosotros no buscábamos eso , solo buscábamos un barrio tranquilo y dormir tan cómodamente como en ningún hotel anterior en estos 20 días de viaje por Eeuu. Recomendable al 1000% .

Cons:

Me gustó todo, quizás por decir algo las cortinas de las duchas debiesen cambiarlas o limpiarlas un poco más para que no les reste nada a todo lo bueno del hotel.

2026-08-06 via Nuitee
W
waleed solo_traveller sa
1
لن أعود
Pros:

خيبة أمل كبيرة باستثناء الإفطار كان رائعا

Cons:

الكثير من السلبيات

2026-08-05 via Nuitee
E
Eve solo_traveller us
6
Excellent, helpful, professional staff
Pros:

Location was fine. Breakfast was fine. Staff was excellent and helpful and polite. Was very happy with the pool.

Cons:

The first morning the construction noises —hammering on the roof—started just after 830am which was too early and earlier than I had been told it would start

I told Daquan at the front desk about this and he offered to refund the cost of one night of my stay which I accepted. He said to let you know about this complaint and arrangement.

The last night the occupants of the room next to mine were singing loudly at midnight and talking loudly at 2am. If it had gone on longer I would have called the front desk to complain but it stopped after a short while.

2026-08-04 via Nuitee
S
Shelly couple us
1
Horribly unclean. Cold coffee. Very nice front desk staff.
Cons:

The room was dirty. Half eaten food from previous guest on floor. The floor hadn’t been vacuumed.

2026-08-03 via Nuitee
A
Alexander family_with_children il
7
2026-08-03 via Nuitee
R
Ranjith family_with_children us
9
Wonderful experience
Pros:

Placed in a great location with very good housing locality, rooms are really spacious enough with all mandatory amenities. Food options were great and quality of food is great. Kudos to hospitable staff behavior.

Cons:

Maybe little distant from Cleveland airport, a 30 mins drive.

2026-08-02 via Nuitee
T
THIERRY couple fr
10
Halte appréciée
Pros:

Situation géographique. Calme. Chambre spacieuse, très bien équipée. Personnel très aimable et serviable. Petit déjeuner de qualité.

2026-07-22 via Nuitee
J
Janell solo_traveller us
10
2026-07-17 via Nuitee
B
Barbara family_with_children us
3
Very disappointed
Cons:

Nothing worked, elevator to pool was broke, only 1 ice machine for 6 floors worked. No washer or dyer worked. We had 2 rooms and one of them the door barely closed and did not lock.
When we arrived the trash was tied bags but not taken out. Makes you wonder what else was skipped. Extra toilet paper was still damp from falling in sink or toliet, tub? Can’t think about that

Staff seemed to judge and comment on everyone. Gossip through the employees. Diffently interfered with there work. My daughter was told wait one minute while a couple of them finished their opinions of a guest. That was the front desk.

2026-07-11 via Nuitee
S
Semiannikova family_with_children us
10
Good
Pros:

Everything

Cons:

Nothing

2026-07-08 via Nuitee
C
Carolina family_with_children us
10
2026-07-06 via Nuitee