Staybridge Suites Plano - Richardson Area by IHG

Hotels
Staybridge Suites
9 (528 reviews)
301 Silverglen Drive , Plano , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Helpful staff
Pool and basketball court
Cons:
Cleanliness issues
Limited breakfast options
Some amenities not functioning properly

Categories

Cleanliness
8.33
Several complaints about hair and cleanliness in rooms.
Service
9.8
Staff were reported to be helpful, though some miscommunications occurred.
Location
9.84
Convenient location praised by multiple guests.
Room Quality
8.79
Rooms were generally clean and well-equipped, but some complaints about maintenance.
Amenities
8.82
Pool and basketball court appreciated, but other amenities reported as out of order.
Value for Money
9.78
Guests felt they received value for their payments despite some issues.
Food and Beverage
7.83
Limited breakfast options and some complaints about food quality.
Overall Experience
8.8
Mixed experiences with excitement about certain features but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:39

Property Description

Convenient Location near University of Texas at Dallas
Located just a 10-minute drive from the University of Texas at Dallas, Staybridge Suites Plano - Richardson Area offers a comfortable stay with free Wi-Fi in every suite and a complimentary shuttle service within a 5-mile radius.

Suite Amenities for a Relaxing Stay
Each suite is equipped with a microwave, fridge, stove, and cable TV. Guests can also enjoy tea and coffee-making facilities for added convenience.

Relaxing Amenities and Services
Start your day with a complimentary hot breakfast buffet and unwind in the indoor pool, hot tub, or fitness centre. Take advantage of the business centre for any work needs, and don't miss the complimentary limited dinner and beverage service on Wednesday and Thursday evenings.

Book your stay at Staybridge Suites Plano - Richardson Area for a convenient and relaxing experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

A complimentary limited dinner and beverage service is served Monday to Wednesday evenings 17:30 -19:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

9
Based on 528 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.84
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.78
Food and Beverage: 7.83
Overall Experience: 8.8
M
Miller extended_group us
10
2026-08-21 via Nuitee
M
Marquito couple us
10
2026-08-20 via Nuitee
E
Eva family_with_children ro
9
2026-08-19 via Nuitee
C
Coleton couple us
10
Pros:

Full kitchen

Cons:

The odd set up

2026-08-07 via Nuitee
A
Annette family_with_children us
9
Overall the stay was great. Clean and well taken care of.
Pros:

Location and property common areas.

Cons:

The breakfast was mediocre compared to other hotels. Oatmeal was floating in water each day and the other food was dry. The waffles and yogurt was edible.

2026-08-06 via Nuitee
N
Nichole solo_traveller us
10
Pros:

Everything

Cons:

Breakfast could have beem better

2026-08-05 via Nuitee
M
Marquelous couple us
10
Very comfortable and smooth
Pros:

The rooms were beautiful

2026-07-22 via Nuitee
T
Treva couple us
10
A very peaceful rest stop.
Pros:

Lovely blue interior around multiple courtyards.

Cons:

-

2026-07-13 via Nuitee
A
Adrian couple us
8
2026-07-11 via Nuitee
D
David family_with_children us
6
Pros:

Breakfast clean room location however Whydam didn't allow us to stay at the property they showed us on the website allow us

Cons:

Pool was dirty door lock handle did not open properly shuttle came almost an hour late to pick us up from six flags

2026-07-07 via Nuitee
S
Sue family_with_children us
10
We really enjoyed it overall and will definitely return
Pros:

We loved the pool, safety and the nice daily breakfast. The staff was also very helpful

Cons:

Sofabed was horrible. Many springs were pressing thru the mattress

2026-07-03 via Nuitee
L
Laura family_with_children us
9
I enjoyed it
Pros:

Clean and convenient. Loved the basketball court and pool.

Cons:

They removed a day from the Social Hour

2026-07-02 via Nuitee
H
Hugo solo_traveller ar
9
2026-06-29 via Nuitee
M
Miguel solo_traveller ar
9
Pros:

Muy buena atención

2026-06-29 via Nuitee
B
Balakrishnan family_with_children us
10
2026-06-29 via Nuitee
M
Mystie family_with_children us
1
Cons:

When we tried to check in that night, the reservation had somehow been cancelled and no one could explain why. All correspondence showed confirmation. (Just like getting this request for feedback) Staff was not very helpful. It was 10:00 at night and we had to find another hotel. We booked through Booking.com, but they don't show a cancellation either. From talking with the hotel person, cancellation was done through the hotel but reason unknown. Very frustrating and scary that you can't trust confirmation emails.

2026-06-22 via Nuitee
P
PAI CHUN solo_traveller tw
10
房間乾淨、床又大又軟,住宿體驗良好
Pros:

房間大小、房內配備

Cons:

2026-06-21 via Nuitee
B
Brooks solo_traveller us
8
Pros:

The staff extended a warm welcome, and the facilities were notably well-maintained and clean.

Cons:

NA

2026-06-19 via Nuitee
L
lisa morris solo_traveller us
9
Pros:

Hot tub. Basketball ball courts
Rooms

Cons:

The breakfast hours for the weekend. We were there for a basketball tournament, and had to miss the breakfast d/t 730 AM on Saturday and Sunday.

2026-06-18 via Nuitee
B
Brandi solo_traveller us
8
2026-06-16 via Nuitee