Staybridge Suites Plano - Richardson Area by IHG

Hotels
•
Staybridge Suites
8.4 (416 reviews)
301 Silverglen Drive , Plano , US
+1 972-612-8180

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Indoor/outdoor pool
Hot tub
Basketball courts
Breakfast often praised
Helpful/professional staff
Full kitchen in some rooms
Convenient location and pleasant common areas
Cons:
Mediocre/inconsistent breakfast quality (oatmeal watery, some items dry)
Reservation cancellation / unhelpful service in at least one case
Very uncomfortable sofa bed (springs)
Late shuttle / transportation delays
Occasional pool cleanliness issues
Shower drainage/water overflow problems
Housekeeping/service inconsistencies (towel/bedding delays)

Categories

Cleanliness
9.2
Rooms repeatedly described as clean and well-maintained; multiple guests called rooms 'clean' or 'beautiful'. One isolated report of a dirty pool, but overall room cleanliness is strong.
Service
7.6
Mixed service: many mentions of professional and welcoming staff, but notable negatives including an unexplained reservation cancellation, unhelpful responses, inconsistent weekday staff, and slow responses for requests.
Location
8.8
Location and property common areas were positively noted; described as a convenient and peaceful rest stop and suitable for nearby activities (e.g., basketball/tournament, Six Flags).
Room Quality
7.8
Rooms often praised for size and amenities (full kitchen, large soft beds), but recurring issues reported: very uncomfortable sofa bed (springs), shower drainage problems, and missing sofa bedding in one stay.
Amenities
9.2
Amenities are a strong point — indoor pool, hot tub, basketball courts and well-kept courtyards are repeatedly praised. A few complaints (dirty pool, late shuttle) are exceptions.
Value for Money
8.4
No explicit comments on overall value were provided in the reviews; assigned the target overall rating.
Food and Beverage
7.4
Breakfast feedback is mixed: several guests enjoyed the hot selection and daily breakfast, while others found items dry or oatmeal watery and criticized limited weekend hours for some events.
Overall Experience
8.8
Majority of guests reported an enjoyable stay and intent to return; positive notes on cleanliness, amenities and helpful staff are tempered by service incidents (reservation cancellation) and some room/amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location near University of Texas at Dallas
Located just a 10-minute drive from the University of Texas at Dallas, Staybridge Suites Plano - Richardson Area offers a comfortable stay with free Wi-Fi in every suite and a complimentary shuttle service within a 5-mile radius.

Suite Amenities for a Relaxing Stay
Each suite is equipped with a microwave, fridge, stove, and cable TV. Guests can also enjoy tea and coffee-making facilities for added convenience.

Relaxing Amenities and Services
Start your day with a complimentary hot breakfast buffet and unwind in the indoor pool, hot tub, or fitness centre. Take advantage of the business centre for any work needs, and don't miss the complimentary limited dinner and beverage service on Wednesday and Thursday evenings.

Book your stay at Staybridge Suites Plano - Richardson Area for a convenient and relaxing experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

A complimentary limited dinner and beverage service is served Monday to Wednesday evenings 17:30 -19:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Location

Guest Reviews

8.4
Based on 416 reviews
Cleanliness: 9.2
Service: 7.6
Location: 8.8
Room Quality: 7.8
Amenities: 9.2
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 8.8
D
Daigle • family_with_children • us
10
2026-10-20 • via Nuitee
S
SUNGbum • couple • us
6
2026-10-20 • via Nuitee
S
Stephen • couple • gb
9
Does what it says on the tin
Pros:

As it says on the tin plus more.
I booked for the pool, bball court and breakfast and all were great.

Cons:

Nothing as all that was advertised was reality

2026-10-07 • via Nuitee
B
Brenda Lee • couple • us
8
2026-09-10 • via Nuitee
C
cheree • solo_traveller • us
10
Plano
Pros:

The breakfast selection was hot and delicious. The staff was very professional.

Cons:

N/A

2026-08-25 • via Nuitee
R
Rodriguez • couple • us
10
Todo fue Perfecto..
Pros:

Todo Excellent

Cons:

Excellent

2026-08-24 • via Nuitee
M
Miller • extended_group • us
10
2026-08-21 • via Nuitee
M
Marquito • couple • us
10
2026-08-20 • via Nuitee
E
Eva • family_with_children • ro
9
2026-08-19 • via Nuitee
C
Coleton • couple • us
10
Pros:

Full kitchen

Cons:

The odd set up

2026-08-07 • via Nuitee
A
Annette • family_with_children • us
9
Overall the stay was great. Clean and well taken care of.
Pros:

Location and property common areas.

Cons:

The breakfast was mediocre compared to other hotels. Oatmeal was floating in water each day and the other food was dry. The waffles and yogurt was edible.

2026-08-06 • via Nuitee
N
Nichole • solo_traveller • us
10
Pros:

Everything

Cons:

Breakfast could have beem better

2026-08-05 • via Nuitee
M
Marquelous • couple • us
10
Very comfortable and smooth
Pros:

The rooms were beautiful

2026-07-22 • via Nuitee
T
Treva • couple • us
10
A very peaceful rest stop.
Pros:

Lovely blue interior around multiple courtyards.

Cons:

-

2026-07-13 • via Nuitee
A
Adrian • couple • us
8
2026-07-11 • via Nuitee
D
David • family_with_children • us
6
Pros:

Breakfast clean room location however Whydam didn't allow us to stay at the property they showed us on the website allow us

Cons:

Pool was dirty door lock handle did not open properly shuttle came almost an hour late to pick us up from six flags

2026-07-07 • via Nuitee
S
Sue • family_with_children • us
10
We really enjoyed it overall and will definitely return
Pros:

We loved the pool, safety and the nice daily breakfast. The staff was also very helpful

Cons:

Sofabed was horrible. Many springs were pressing thru the mattress

2026-07-03 • via Nuitee
L
Laura • family_with_children • us
9
I enjoyed it
Pros:

Clean and convenient. Loved the basketball court and pool.

Cons:

They removed a day from the Social Hour

2026-07-02 • via Nuitee
B
Balakrishnan • family_with_children • us
10
2026-06-29 • via Nuitee
M
Miguel • solo_traveller • ar
9
Pros:

Muy buena atención

2026-06-29 • via Nuitee