Four Points by Sheraton Memphis Southwind

Hotels
•
Four Points by Sheraton
7.7 (292 reviews)
4090 Stansell Court , Memphis , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.88
Several reviews mentioned issues like mold and a clogged sink.
Service
8.85
Positive experiences with staff mentioned repeatedly, especially helpful and friendly.
Location
8.39
Conveniently close to many places according to multiple reviews.
Room Quality
8.34
Guests reported clean rooms and comfortable accommodations.
Amenities
6.87
Complaints about the lack of breakfast options and pool cleanliness were noted.
Value for Money
6.83
Some guests felt the breakfast was expensive with limited options.
Food and Beverage
7.38
Good selection but complaints about breakfast service.
Overall Experience
8.05
Mixed sentiments overall; many positive aspects balanced by significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:18

Property Description

Indulge in Modern Comforts

Convenient Amenities: Enjoy a relaxing stay with an indoor pool, on-site restaurant and bar, and complimentary WiFi throughout the property.

Comfortable Accommodations: Unwind in our simply appointed rooms equipped with a cable TV, microwave, refrigerator, and a cozy seating area with a sofa.

Convenience at Your Fingertips: Stay active in the fitness centre, take care of business in the on-site business centre, and stock up on travel essentials at the hotel's shop. Plus, benefit from free parking during your stay.

Book now and experience the best of Memphis at Four Points Memphis Southwind!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.7
Based on 292 reviews
Cleanliness: 6.88
Service: 8.85
Location: 8.39
Room Quality: 8.34
Amenities: 6.87
Value for Money: 6.83
Food and Beverage: 7.38
Overall Experience: 8.05
R
Robert • couple • us
9
2026-04-18 • via Nuitee
H
Hooper • couple • us
10
2026-04-16 • via Nuitee
H
Hooper • solo_traveller • us
10
2026-04-16 • via Nuitee
• extended_group • us
4
2026-04-15 • via Nuitee
K
Kevin • solo_traveller • us
8
2026-04-15 • via Nuitee
S
sherri • family_with_children • us
10
Pros:

Everything about the facility was perfect. From booking to check in to check out perfect

Cons:

LIked everything

2026-04-14 • via Nuitee
C
cemantha • solo_traveller • us
8
Pros:

Breakfast was delicious

2026-04-13 • via Nuitee
.
.r • solo_traveller • us
8
2026-04-12 • via Nuitee
D
Dallas • solo_traveller • us
4
Pros:

The staff was amazing and it was a good price.

Cons:

No trash bags and we only got clean room one night out of 6

2026-04-11 • via Nuitee
D
Debta • couple • us
7
2026-04-11 • via Nuitee
J
Joslyn • family_with_children • us
4
Unsatisfactory
Pros:

I was disappointed at the service we received when an issue arises with the cleanness of our room.

Cons:

Nothing!

2026-04-02 • via Nuitee
S
Shuntae • couple • us
9
2026-04-02 • via Nuitee
L
Latosha • couple • us
10
2026-04-02 • via Nuitee
S
Stacey • extended_group • us
2
AVOID THIS HOTEL
Pros:

The location was very convenient for the event I was attending.

Cons:

There were problems with the toilet not flushing. The availability of breakfast was misleading. It was cooked to order at an extra cost. The tables in the room were very old, scratched and dented. The seal on the refrigerator was very poor. The sofa had a bad smell. Half of the staff seemed unconcerned about their job, playing on their phones often. There was a tractor trailer truck parked on the premises. It was inappropriate for a hotel that promotes itself as near luxury entity. Too, the road leading to the hotel has been neglected--several large potholes. Sadly, this unit has the appearance that it was once a very nice place to stay. What happened??

2026-04-01 • via Nuitee
J
Joshua • couple • us
10
It was great
Pros:

A lot

Cons:

Nothing

2026-03-30 • via Nuitee
T
Teresa • family_with_children • us
9
2026-03-30 • via Nuitee
R
Reach • couple • us
7
2026-03-29 • via Nuitee
D
De Joy • family_with_children • us
6
Underwhelming
Pros:

The location and the staff

Cons:

It was pretty noisy! No breakfast served and was pretty expensive for only 1 night

2026-03-29 • via Nuitee
M
Mason • couple • us
8
Pros:

Room

Cons:

Breakfast

2026-03-27 • via Nuitee
B
Brian • family_with_children • us
7
2026-03-26 • via Nuitee