Holiday Inn Express Charles Town by IHG

Hotels
•
Holiday Inn Express
9 (510 reviews)
681 Flowing Springs Road , Charles Town , US
+1 304-725-1330

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Clean rooms
Cons:
Need for room updates
Some maintenance issues

Categories

Cleanliness
8.33
Some reviews mentioned clean rooms, but issues with upkeep and renovations were noted.
Service
9.8
Staff were consistently described as friendly and helpful.
Location
9.34
Positive comments on location being close to the casino and attractions.
Room Quality
7.79
Rooms noted as clean but in need of updates and maintenance.
Amenities
9.32
Good breakfast and convenient shuttle service were highlighted.
Value for Money
9.28
Positive feedback regarding the overall value for the price paid.
Food and Beverage
8.83
Breakfast received many positive remarks, with suggestions for improvement.
Overall Experience
9.3
Overall satisfaction expressed, with small areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:27

Property Description

Convenient Location and Amenities

Located just off the intersection of Route 340 and Highway 9, the Holiday Inn Express Charles Town offers an ideal spot for both leisure and business travelers. Enjoy the outdoor swimming pool and whirlpool for relaxation after a busy day of exploring.

Comfortable Rooms and Breakfast

The hotel's rooms provide modern conveniences such as free Wi-Fi, cable TV, microwave, refrigerator, and in-room coffee maker. Start your day right with a hot breakfast buffet featuring delicious omelets, bacon, and biscuits, ensuring a satisfying morning meal.

Fitness and Business Facilities

Stay on top of your fitness routine with the cardio equipment in the on-site fitness center. For business needs, take advantage of the business center, and keep your wardrobe fresh with the available laundry facilities.

Experience comfort and convenience at the Charles Town Holiday Inn Express - book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BWI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 510 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 7.79
Amenities: 9.32
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
N
Nicole • solo_traveller • us
10
Relaxing, clean, and cozy. Thank you so much!
Pros:

I loved how clean and safe everything felt. I slept great. The beds are comfortable and the temperature was nice in the room too. Breakfast was good and I sat at a window that overlooked the pool. I was staying for work. It's hard staying away from home sometimes, but this stay was so relaxing and I was really grateful.

Cons:

Maybe the breakfast menu, but it was still good.

2026-10-22 • via Nuitee
L
Laure • solo_traveller • us
9
2026-10-15 • via Nuitee
D
Dawn • couple • us
9
Pros:

The staff was all very friendly and helpful. We have stayed here several time in the past and anytime we visit Charles Town stay at this hotel. We have always had a wonderful experience every time we have been here. Will be planning another visit in the near future and would recommend to others.

Cons:

N/A

2026-10-15 • via Nuitee
R
Rebecca • family_with_children • us
8
2026-10-12 • via Nuitee
D
Dennis • family_with_children • us
10
Great stay
Pros:

Clean and good location to casino

Cons:

Nothing

2026-10-12 • via Nuitee
M
Michael • couple • us
7
2026-10-12 • via Nuitee
K
Karen • solo_traveller • us
6
Pros:

Breakfast, bed was comfortable.
Friendly staff. Ample parking.

Cons:

Room and hotel seem a little outdated.

2026-10-12 • via Nuitee
S
Susan • couple • us
10
2026-10-12 • via Nuitee
K
Katherine • couple • us
10
The Stay was Amazing as usual.
Pros:

We came here for the last years for our Anniversary. I absolutely love the casino and not only because I hit the jackpot two years in a row. The staff was very polite and courteous.

Cons:

Everything was absolutely lovely.

2026-10-07 • via Nuitee
D
Diane • solo_traveller • us
9
Pros:

Everything was greqt.

Cons:

The fire alarm going off at 230am.

2026-09-15 • via Nuitee
N
nikole • solo_traveller • us
10
2026-09-12 • via Nuitee
F
Forest • solo_traveller • us
10
2026-09-12 • via Nuitee
A
Atanas • couple • us
8
2026-09-07 • via Nuitee
B
Barbara • family_with_children • us
10
Pros:

The closeness to the casino and shops.

Cons:

Nothing

2026-08-29 • via Nuitee
B
Bassam • family_with_children • us
10
Pros:

‏رقود

2026-08-24 • via Nuitee
L
Loela • solo_traveller • us
9
2026-08-07 • via Nuitee
A
Albert • solo_traveller • us
6
2026-08-02 • via Nuitee
A
Albert • solo_traveller • us
6
2026-08-02 • via Nuitee
T
Thomas • extended_group • us
9
2026-07-24 • via Nuitee
M
mary • solo_traveller • us
10
Pros:

It had a swimming pool

2026-07-20 • via Nuitee