Centara Grand at CentralWorld

Hotels
Centara
9 (158 reviews)
999/99 Rama 1 Road, Pathumwan, Bangkok, Bangkok, 10330 , Bangkok , TH

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Electric car charging station
No single-use plastic straws
Health club
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Excellent service
Convenient location
Comfortable rooms
Cons:
Minor issues with room amenities
Service delays reported occasionally

Categories

Cleanliness
9.25
Overall mention of well-maintained facilities and room cleanliness.
Service
9.25
Staff were professional, attentive, and welcoming.
Location
9.25
Perfectly located near CentralWorld, with easy access to shopping and transport.
Room Quality
8.75
Rooms were spacious and well-appointed, with minor issues noted.
Amenities
8.75
Amenities were sufficient with pillow options available.
Value for Money
8.75
Considered worth the stay for the services and location provided.
Food and Beverage
8.75
Club lounge food was noted as amazing, albeit room service varied.
Overall Experience
9.25
Exceptional experience with high recommendations for future stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 09:39

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our spa, to rejuvenate your body and mind.

Recreational Activities Galore
From outdoor tennis courts to a health club and outdoor pool, there are plenty of options to stay active and entertained during your stay.

Deluxe Dining and Services
Enjoy international cuisine at Ventisi or opt for 24-hour room service. With complimentary area shuttle, complimentary wireless internet, and babysitting services, we have all your needs covered.

Book your stay at Centara Grand at CentralWorld in the heart of Bangkok now for a truly unforgettable experience!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

See all policies

Location

Guest Reviews

9
Based on 158 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
J
Jennifer partner
10
Pros:

Beautiful property and very clean. A bit of a long walk from the subway and through the mall. If you have luggage, just take a Grab or taxi because of the long walk. The breakfast buffet was very delicious, with tons of options and a variety of international cuisines. We loved it!

The staff is what makes this place amazing! The late night front desk employee was so kind and sweet. I booked an extra night because I had a 4am flight. At checkout, they surprised us with a togo breakfast goody bag because they said we were going to miss breakfast at the hotel because of the early flight. It was filled with fruits, baked goods, water, and juice! So thoughtful!! And it was more delicious than what was served on the airplane! Thank you again for your kindness and consideration. Would stay here again and highly recommend!

2025-10-11 via Nuitee
H
Hadeel family
10
Pros:

I recommend

2025-10-11 via Nuitee
C
Chun Chi
10
Pros:

It was our ten year anniversary and we had a blast staying at the hotel. Staff was helpful and friendly and needless the say, location is the best and will definitely stay there again for my next visit. Thanks a lot !

2025-10-08 via Nuitee
T
tikimia family
10
Pros:

I LOVE THIS HOTEL!!!!! Gorgeous and comfy!!!

2025-10-04 via Nuitee
R
rodi family_with_children
10
Pros:

booked 4pax in one room but found little bit small for 4 pax

2025-10-04 via Nuitee
P
Phat family
10
Pros:

Very friendly staff. Housekeeping very clean. Laundry service excellent. Highly recommend to friends & everyone.

2025-10-03 via Nuitee
P
Parastoo family
10
Pros:

I loved Central grand , best location, amazing service, very friendly, supper modern , I could walk to many shopping centers, love the rooftop.
Highly recommend

2025-10-03 via Nuitee
K
Khor
10
Good hotel
Pros:

Clean room n the services staffs are good. Only pillow too soft.

2025-09-28 via Nuitee
C
Chorthip partner
8
Pros:

Nice and clean.

2025-09-25 via Nuitee
S
Somboon family
6
Pros:

Breakfast looks not attractive unlike Intercontinental or Terminal 21 hotels

2025-09-20 via Nuitee
M
miguel partner
8
Pros:

Great place but the check in process was bad. Really bad customer service.

2025-09-17 via Nuitee
K
Kiat Neoh
10
Pros:

Really good will come
Back again

2025-09-16 via Nuitee
C
Chee Seng family
10
Pros:

I noticed that the hotel had went through some renovation / upgrading and I really like the new look. Cheers.

2025-09-16 via Nuitee
P
Ping Chong Cecilian friends
8
Pros:

There are many people using the hotel elevators, so patience is required.

2025-09-13 via Nuitee
Z
Zhengping
6
Only Location
Pros:

Location excellent, connected to CentralWorld on the L7 and Lobby at L23. Up to L42 is normal room and higher is club FL. Welcome drink on L54 not much view. Bad side, they are using low quality toilet tissue and no electronic bidet. Walking to Big-C or Train are quite a distance due to mall too big. Big-C thru H&M will be fastest. Breakfast limited of choices, and they don't change much everyday (no Thai curry only Arab veg curry). Some hotels(Terminal 21) offer daily changes to selected items. Overall, price high but quality provided not up to value. Only Plus point location.

2025-09-11 via Nuitee
J
Joel family_with_children
10
Pros:

Everything is good except breakfast. It was the same every day

2025-09-04 via Nuitee
T
Tariq
10
Pros:

Excellent hotel at affordable rates. Best location.

2025-09-03 via Nuitee
T
Tariq
10
Pros:

Excellent hotel in upscale neighborhood, near shopping venues.

2025-09-03 via Nuitee
C
Christopher
10
Pros:

Rooftop bar and restaurant shouldn't be missed. Great views

2025-09-03 via Nuitee
C
Chorthip partner
10
Pros:

Overall great place to stay.

2025-09-02 via Nuitee