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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Children's playground
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Breakfast in the room
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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Kids' outdoor play equipment
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Key card access
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience ultimate comfort in each room at The Oaksmere with a Hypnos bed, Nespresso coffee machine, and a large Sky HD TV. Indulge in luxury Elemis toiletries and towels provided in the en suite bathrooms for a pampering stay.
Gourmet Dining Experience
Savor a culinary delight at The Oaksmere restaurant, offering freshly prepared meals crafted from seasonal ingredients. Dine in style on the impressive terrace or enjoy pre-drinks with a view of the extensive grounds.
Convenient Location
Perfectly located in Brome near Diss, The Oaksmere provides easy access to Norwich and the Norfolk Broads, both less than an hour's drive away. Explore the city or enjoy outdoor activities, making your stay both relaxing and adventurous.
Book your stay at The Oaksmere for a luxurious retreat in the heart of Norfolk-Suffolk.
Any bookings of 5 rooms or more will be classed as a group booking and different terms and conditions will apply, including but not limited to an extended cancellation policy. Deposits may be required dependent on the date, room nights and how many rooms are part of the group reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 2 years old stay for £10 per person per night when using an available extra bed.
Children from 3 years old to 12 years old stay for £25 per person per night when using an available extra bed.
Children from 13 years old to 17 years old stay for £50 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Peaceful and tranquil.
A stunning setting in beautiful grounds.
An incredible building with a perfect blend of old and new.
There’s nothing we didn’t like
Nice room, nice staff, nice setting, nice grounds.
The blinds in our room had problems. We told Manager on leaving, so will most likely get sorted.
It's always a pleasure to return to The Oaksmere for special family occasions, this time for my mother's 83rd birthday.
The staff are incredibly helpful with meeting my parents needs for accessible accommodation and dining, helping to take bags to the room, arranging tables in the restaurant etc. as well as providing extras like a birthday balloon and chocolates in the room on arrival.
A special mention to Elle and Eleanor for their friendly and attentive service during dinner (and laughing at my Dad's jokes..That's above and beyond the call of duty).
The rooms were spacious and airy, perfect for both my parents and our dog who was also welcomed and catered for. Dog friendly rooms are often not the best quality rooms in hotels for obvious reasons but there was nothing inferior in the quality of furnishing and fittings in the room we were given.
The restaurant is a fabulous dining location and the food was exceptional, a varied menu of interesting dishes using the best ingredients, much of it locally sourced, well prepared and presented, and very reasonably priced.
My only gripe is one that applies to a lot of UK hotels and only becomes an issue on the rare occasions when we have exceptional heat like now: the lack of air conditioning in the rooms. Although fans were provided and were a great help they are noisy and don't cool an entire room so it was stuffy and not the best night's sleep despite the very comfortable super king sized bed. I would recommend installing air con and temperature control to the rooms to really make a 5 star experience for guests.
Lovely surroundings and relatively modern mixed with historic styles. The restaurant was good and the food excellent. The staff were warm and friendly which helped offset the other issues.
Room was not up to the usual standard. Car park for bar was underneath the window and meant lots of noise filtered into the room. The fridge was short of refrigerant and gurgled incessantly disturbing my sleep. The room is in the attic and has a very small door to get into the room with a slanted ceiling inside.
The food was amazing . Staff was very nice
Loved the hotel stunning
Nothing all perfect
Room was very spacious, giant bed which was really comfortable. Staff were very attentive and the evening meal was excellent. Breakfast was also very good. Lovely walk around the grounds
The restaurant was lovely we ate lunch there and the food was excellent. The staff were very pleasant and location of the hotel was beautiful. It was warn when we stayed and the terrace at the back was lovely for a drink.
The room was good, not deluxe and there was a loud extractor fan that eventually turned off at night outside the window. We were moved to this room when we arrived so was not sure what the actual room we were supposed to stay in was like.
The hotel location was nice and peaceful, and some staff members were polite when we raised our concerns. The room itself initially appeared spacious and looked good on first impression.
Unfortunately, our executive room had multiple insects including spiders and flies throughout the stay. We raised this issue three times, and although the room was sprayed, insects continued to appear shortly after. We were only offered a downgrade to a lower-standard room despite paying £160 for an executive suite, which was disappointing after travelling three hours and arriving late in the evening.
Staff were amazing. Friendly. Attentive.
No shower on my room. Just a bath - weird for 2026
The food in the restaurant was superb
Room was ok, not deluxe as advertised
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