Holiday Inn Express Shanghai Putuo by IHG

Hotels
Holiday Inn Express
7.2 (928 reviews)
843 Guangfu Xi Road Putuo District, Shanghai, Shanghai, 200063 , Shanghai , CN

Facilities

Free breakfast
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Cleanliness issues
Room temperature problems
Poor service responsiveness

Categories

Cleanliness
5.78
Several mentions of poor cleanliness and room odors.
Service
7.75
Friendly staff mentioned, though some issues with responsiveness.
Location
8.29
Good location with access to transport and quiet surroundings.
Room Quality
6.24
Issues with room temperature control and smell.
Amenities
7.77
Laundry facilities and good breakfast options noted.
Value for Money
7.23
Perceived as good value, but some complaints about room quality.
Food and Beverage
7.78
Breakfast options were highlighted positively.
Overall Experience
6.75
General experience was mixed due to various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:40

Property Description

Experience a perfect blend of comfort and convenience at Holiday Inn Express Shanghai Putuo by IHG.

Relax and Unwind
Stay in one of our 231 spacious guestrooms, all featuring flat-screen televisions and private bathrooms. With complimentary wired and wireless internet access, you can stay connected while enjoying luxuries like daily housekeeping and complimentary toiletries.

Dining Delights
Savor a delicious complimentary buffet breakfast each morning, and enjoy lunch or dinner at our onsite restaurant, Great Room. For those quiet nights in, room service is available during limited hours, or you can unwind with a drink at the bar/lounge.

Convenient Amenities
Take advantage of our complimentary shuttle service, 24-hour business center, and easy access to nearby attractions such as Jing'an Temple and West Nanjing Road. With ample event space and free self-parking, your stay is both effortless and enjoyable.

Don't miss your chance to enjoy this tranquil escape—book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SHA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 928 reviews
Cleanliness: 5.78
Service: 7.75
Location: 8.29
Room Quality: 6.24
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 7.78
Overall Experience: 6.75
A
Ahmed solo_traveller tn
10
2026-05-09 via Nuitee
A
Ana maria couple co
10
Buen servicio
Pros:

Buen servicio, grandioso desayuno, muy limpias las habitaciones y es una zona muy tranquila

Cons:

Todo estuvo bien

2026-05-08 via Nuitee
V
vahik couple us
1
Pros:

Not happy with them at all

2026-05-08 via Nuitee
A
Andrew solo_traveller au
9
Pros:

The hotel is along the Suzhou River and is a very pleasant place to stay. Staff were friendly and polite.

Cons:

There was no restaurants around the hotel so you would have walk half a kilometer or more to find a restaurant. Many people seemed to be ordering food in as this could be an option.

2026-05-08 via Nuitee
A
Al Zaro couple ps
6
2026-05-05 via Nuitee
Z
Zaheer solo_traveller ae
8
I really enjoy to stay
Pros:

Location is good staff was helpful also near and clean.

Cons:

Only there is food problem even in break fast also small halal food available

2026-05-03 via Nuitee
R
Rinat Gulyaev solo_traveller uz
9
2026-05-03 via Nuitee
J
Julieta couple ar
10
Pros:

Excelente 100% recomendable
Muy buen desayuno personal súper amable

2026-05-01 via Nuitee
H
Hamid solo_traveller et
10
Pros:

Anna is very good.
Warm.

2026-04-27 via Nuitee
V
Venkat extended_group in
8
It was comfortable stay but little away from centre. Good value for money.
Pros:

Rooms were good, clean and staff was quite friendly and used translators to talk . Breakfast was good. Washer/ dryer were excellent.

Cons:

Expected coffee dispenser in the common area

2026-04-27 via Nuitee
H
Hamid couple et
10
Pros:

Anna is provides very professional services

2026-04-27 via Nuitee
H
Hamid couple et
10
2026-04-27 via Nuitee
R
Reinaldo Ribeiro solo_traveller pt
8
Pros:

Preço/qualidade

Cons:

Localização

2026-04-26 via Nuitee
D
Daria family_with_children ru
6
В целом, неплохо, но есть отели сети сильно лучше.
Pros:

Расположен рядом с метро, в шаговой доступности 2 станции метро Longde Road и Wuning Road (11 и 13 ветки), достаточно новый ремонт в номерах, есть стиральные и сушильные машины в общем доступе. Полотенца меняли каждый день.

Cons:

Отсутствие шкафа - "фишка отеля", но по фото не понятно. По сравнению с другими Holiday Inn Express - не самый гостеприимный отель. Уборка в номерах на 3 из 5, можно и лучше. Достаточно скудные завтраки, но есть что взять поесть из европейской пищи.

2026-04-24 via Nuitee
D
Dianne family_with_children ph
10
Pros:

Great breakfast, clean facilities, and great amenities. The vicinity was quiet and peaceful, you can bike around the area. The staff are accommodating and kind despite the language barrier. Value for money.

Cons:

The pillows are kinda firm and limited to one per person only. It's a bit uncomfy if you are not used to one/firm pillow only. The airconditioner unit in our room was malfunctioning. The maintenance staff had to bring an electric fan for us. Though, the other room that we booked was great, no issues at all.

2026-04-23 via Nuitee
Y
Youssef family_with_children fr
7
Pros:

L'emplacement de l'hotel

2026-04-23 via Nuitee
T
Ting Ying solo_traveller tw
9
2026-04-22 via Nuitee
J
Janaina extended_group br
9
Pros:

Localização e vista perfeita

Cons:

Gastronomia

2026-04-20 via Nuitee
I
Ioja extended_group ro
8
Pros:

Locatia hotelului este excelenta, intr-o zona foarte linistita, in apropierea canalului Suzhou. Camerele sunt suficient de mari, cu baie spatioasa si paturi foarte confortabile. Micul dejun este foarte divers si cu multe produse foarte gustoase. Personalul este foarte distret, politicos si eficient. Curatenia din hotel este impecabila.

Cons:

Lipsa unui dulap in camera este destul de ciudata, mai ales daca stai mai mult de o noapte. De asemenea, internetul este un dezastru, functionand foarte prost. Pretul a crescut destul de mult in ultimul an.

2026-04-18 via Nuitee
L
Lilian extended_group my
9
Pros:

Great

Cons:

None

2026-04-18 via Nuitee