Holiday Inn Express & Suites Levelland by IHG

Hotels
•
Holiday Inn Express
7.2 (98 reviews)
703 East State Highway 114 , Levelland , US
+1 806-894-8555

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Peaceful
Very friendly staff
Helpful kitchen staff
Pool and hot tub (when working)
Close to food options and Walmart
Comfortable beds
Kids enjoyed the pool/hot tub
Cons:
Floors and general cleanliness issues
Missing soap in shower and burned-out bathroom light
AC/temperature problems in rooms and building
Pool area very hot and chlorine irritation
Jacuzzi not hot
Workout room extremely hot with no water
Cash-only snacks and difficulty getting a receipt
Pricey for the experience
A bit off the town

Categories

Cleanliness
5.5
Multiple comments about floors not being clean, missing soap in shower, and burned-out bathroom bulb; overall cleanliness rated below average.
Service
9
Staff repeatedly described as very friendly and helpful (breakfast cook, kitchen gentleman); service quality is a clear positive and is rated high to reflect consistent positive mentions.
Location
8.3
Convenient to food options and Walmart, with Whataburger nearby; one note that it is 'a bit off the town' but overall location is a strong positive for visitors.
Room Quality
7.3
Beds described as comfortable and rooms cool for some, but AC issues, a burned-out light, and missing amenities (soap) lower the room quality to a mixed rating.
Amenities
6.5
Pool and hot tub are highlights but issues reported (pool area very hot, chlorine irritation, jacuzzi not hot, workout room extremely hot and no water) make amenities inconsistent.
Value for Money
6
Several guests noted high price (nearly $200) and disappointments (cold jacuzzi, cash-only snacks without receipt), yielding a below-average value perception.
Food and Beverage
7.8
Breakfast cook praised and onsite options noted; however limited comments on overall F&B and a complaint about snack payment/receipt issues result in a slightly above-average score.
Overall Experience
7.2
Guests generally had what they needed, kids had fun, and staff was friendly, but cleanliness, AC/amenity issues, and value concerns temper the overall experience to the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Indulge in Comfort and Convenience

Relaxation at Your Fingertips: Unwind in the indoor pool and hot tub, perfect for a rejuvenating experience after a long day of travel.

Stay Connected and Entertained: Enjoy complimentary Wi-Fi and cable TV in your cozy guest room, complete with convenient amenities like a microwave and refrigerator.

Convenience and More: Take advantage of the 24-hour gym, business center, and daily continental breakfast for a seamless stay experience.

Experience comfort and convenience at its best at Holiday Inn Express Hotel & Suites Levelland. Book your stay now for a memorable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note the property is undergoing renovations through 31 July 2019 (expected completion date). This will impact the elevator, front desk, guestrooms, hallways, lobby, spa tub and swimming pool.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBB

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 98 reviews
Cleanliness: 5.5
Service: 9
Location: 8.3
Room Quality: 7.3
Amenities: 6.5
Value for Money: 6
Food and Beverage: 7.8
Overall Experience: 7.2
A
Amanda • couple • us
1
2026-11-01 • via Nuitee
E
Evonne • family_with_children • us
10
Relaxing
Pros:

Peaceful

Cons:

I liked it alot

2026-10-20 • via Nuitee
B
Brad • solo_traveller • us
8
It was fine.
Pros:

Didn't eat

Cons:

That you have to use cash only for the snacks by the check-in. I need a receipt and can't seem to get one for the stay.

2026-08-25 • via Nuitee
J
Jessica • couple • us
10
2026-07-19 • via Nuitee
K
Kala • family_with_children • us
8
Pros:

Very friendly staff and the breakfast cook was so so nice!! The pool and hot tub were great and the kids had fun! Close to food and Walmart. Room was cool and beds were comfortable.

Cons:

Could have been a little more clean but wasn’t terrible

2026-07-13 • via Nuitee
G
Gracie • family_with_children • us
5
The Ac was not working great in the room . And it seemed like throughout the building was hot
Pros:

The property was good

Cons:

The pool area was very hot and our eyes stung from the chlorine. The work out room was extremely hot no cool air no water

2026-07-13 • via Nuitee
S
shontell • couple • us
8
2026-07-05 • via Nuitee
S
Sandra • couple • us
6
Good…hotel needs to be updated
Pros:

Whataburger close

Cons:

It’s a bit off the “town”

2026-07-01 • via Nuitee
G
Graciela • couple • us
7
Pros:

The kitchen gentleman was very nice and helpful bed was very comfortable.

Cons:

The jacuzzi was not hot at all 😩 and that was one of the reasons I chose this hotel and didn’t care too pay the high prices almost $200 for one night ,

2026-06-26 • via Nuitee
R
Russell • couple • us
7
Had what we needed but not as clean as some we have been in. Primarily the floors.
Pros:

comfortable and had all the things we needed

Cons:

No soap in the room, desk gave us the bottle but said she could not install it in the shower with other items. Light around the mirror in bathroom had a burned out blub and they said it would be fixed the next day, but it wasn't.

2026-05-18 • via Nuitee
R
Robin • family_with_children • us
9
2026-05-15 • via Nuitee
M
Mariana • solo_traveller • us
10
2026-05-15 • via Nuitee
R
Robin • family_with_children • us
9
2026-04-16 • via Nuitee
K
Kelli • solo_traveller • us
10
Long drive home and late needed a secure place for the night
Pros:

Always can rely on holiday inn for cleanliness and comfort! Never a disappointment

Cons:

Nothing

2026-04-06 • via Nuitee
L
Lori • solo_traveller • us
10
I will definitely be back
Pros:

Everything, clean, comfortable, breakfast was good, price was great, the staff was above a 10 they were phenomenal very attentive very helpful. Very kind.

Cons:

Nothing everything was perfect

2026-02-25 • via Nuitee
J
Jeremiah • family_with_children • us
10
2026-01-28 • via Nuitee
F
Fernando • solo_traveller • us
10
When I stay at the Holiday Inn it's like my home away from home. Good job!
Pros:

Breakfast offered a wide range of items suitable to individual tastes. To go containers were provided for those who may prefer to eat in their rooms. Grab and Go bags were also made available to take snacks when leaving. All members of the hotel staff have been courteous and efficient.

Cons:

There were some holes in the driveway which, if not avoided, could possibly cause damage to the vehicle. Not this time, but on some other of my visits when a lot of kids stayed in the hotel to participate in regional sporting events, kids running up and down the halls, slamming doors, and speaking loudly at late hours while being unsupervised have disturbed my sleep. Other than that, and that doesn't happen often, I have no complaints.

2026-01-20 • via Nuitee
B
Barbara • family_with_children • us
10
2026-01-19 • via Nuitee
B
Brandon • solo_traveller • us
10
Can't want to stay again. Definitely a thumbs up.
Pros:

Clean and comfortable. Quick check in and check out.

2026-01-19 • via Nuitee
A
Abelina • family_with_children • us
10
2026-01-19 • via Nuitee