Holiday Inn Express & Suites Quincy I-10 by IHG

Hotels
•
Holiday Inn Express
8.2 (233 reviews)
101 Spooner Road , Quincy , US
+1 850-875-2500

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Lift / Elevator
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Review Highlights

Pros:
Friendly/helpful staff (multiple mentions)
Comfortable beds
Some guests found breakfast delicious (good coffee, biscuits & gravy)
Clean and spacious rooms reported by some
Good price for the location
Gym/exercise bike available
Cons:
Sketchy neighborhood / reports of prostitutes and police presence
Bathroom cleanliness issues (hair, mildew)
Pool closed / gate locked / amenities under maintenance
Inconsistent breakfast service (missing milk, cold water issues)
Room maintenance issues (broken sink stopper, broken/odd tub chair)
Reports of unprofessional staff behavior (smoking outside, unhelpful interactions)
Some rooms need updating; remodels done poorly

Categories

Cleanliness
6.4
Multiple reviews call out poor bathroom cleaning (short black hairs in sink, toilet and shower), mildew smell on second floor, and rooms not always cleaned to expectation — cleanliness is below average.
Service
9.6
Many guests praise staff as friendly, helpful and professional (several mentions of great customer service and helpful check-in), though there are a few reports of unprofessional behavior (staff smoking outside, a staff interaction perceived as unhelpful). Overall sentiment skews strongly positive.
Location
6.7
Location is repeatedly described as sketchy/‘in the hood’ with reports of people arguing, police being called, and encounters with prostitutes — location is a notable negative for several guests.
Room Quality
7.6
Rooms are described as spacious and the beds comfortable, but several guests note poor or rushed bathroom remodels, broken fixtures (sink stopper, handicapped tub chair) and a need to update some rooms.
Amenities
8.8
Amenities are mixed: the gym and exercise bike were enjoyed and coffee quality praised, but the pool was closed/locked and some in-room amenities (mini-fridge/fridge availability, tub chair) were problematic; overall amenities lean positive but inconsistent.
Value for Money
9.3
Several reviewers note good price for the location and praise the overall room comfort relative to cost, indicating strong perceived value despite some service and facility issues.
Food and Beverage
8.2
Breakfast reports are mixed — some guests loved the coffee and biscuits & gravy, others found the breakfast poor (no milk for cereal, cold water issues). Overall sentiment is moderately positive but inconsistent.
Overall Experience
9
Overall stays are mixed: many guests report clean, comfortable rooms, good beds, friendly staff and satisfactory breakfasts, while others were strongly put off by location issues, cleanliness lapses and amenity closures. Net experience trends positive for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Convenient Location
Located just 33 km from various popular attractions, Holiday Inn Express & Suites Quincy I-10, an IHG Hotel offers a prime spot for travelers looking to explore Quincy.

Comfortable Rooms
Experience comfort at its best with rooms featuring flat-screen TVs, free toiletries, and a wardrobe for your convenience during your stay.

Multilingual Staff and Amenities
With staff fluent in English, Spanish, and Hindi, and amenities like a seasonal outdoor pool, fitness center, and free WiFi, your needs are sure to be met at Holiday Inn Express & Suites Quincy I-10.

Ready to experience a comfortable and convenient stay? Book your room at Holiday Inn Express & Suites Quincy I-10, an IHG Hotel now!

Important information:

Property renovations will be from 09:00 until 17:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLH

Location

Guest Reviews

8.2
Based on 233 reviews
Cleanliness: 6.4
Service: 9.6
Location: 6.7
Room Quality: 7.6
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.2
Overall Experience: 9
R
Ruben • family_with_children • us
10
2026-10-26 • via Nuitee
K
Kimberly • couple • us
1
It was terrible!
Pros:

Breakfast was ok

Cons:

The staff was not professional. They were hanging outside smoking until we approached the check-in desk. We also encountered multiple prostitutes. We were in the elevator with one and her man who was dirty and very disgusting. I was glad my husband was with me. He actually asked me if I was a call girl until my husband got in the elevator. If I hadn’t been so tired, I would have immediately checked out and kept driving. Will never stay in Quincy again.

2026-08-18 • via Nuitee
A
Anthony • solo_traveller • us
1
2026-08-13 • via Nuitee
M
Mayra • extended_group • us
8
2026-08-12 • via Nuitee
T
Todd • family_with_children • us
10
2026-08-05 • via Nuitee
S
sharon • couple • us
10
2026-07-21 • via Nuitee
G
grace • couple • us
3
i promise to NOT return!
Cons:

summer and no friggin pool? everything we seen said under maintence,,,,sad property.

2026-07-19 • via Nuitee
R
Ruth • family_with_children • us
6
Good stay
Pros:

Good location

2026-07-18 • via Nuitee
L
Laquesta • couple • us
4
Ok stay, horrible breakfast.
Pros:

The bed.

Cons:

I did not like the breakfast or the bathroom remodel. The remodel was not done correctly and seemed like a rush job. The location on the hotel is not a good place, it’s in the heart of the hood and the mildew smell on the second floor needs to be attended to immediately.

2026-07-15 • via Nuitee
L
Lisa • family_with_children • us
10
Great place to stay
Pros:

Price for location

Cons:

N/a

2026-07-14 • via Nuitee
D
Duberceau-Baptiste • solo_traveller • us
9
2026-07-07 • via Nuitee
S
Shana • family_with_children • us
4
I would not go back
Pros:

The outside of the hotel was very clean.

Cons:

The rooms were as clean as we expected. And the staff was not friendly at all.

2026-07-04 • via Nuitee
F
fisher • solo_traveller • us
8
2026-07-04 • via Nuitee
L
Larissa • family_with_children • us
7
The stay was fine but cleaning staff could do a much better job.
Pros:

Friendly staff and beds were good

Cons:

The bathroom was not cleaned well, short black hairs were all over the sink, toilet and shower. And bathroom floor could use a deep cleaning!
And the door was open when we arrived. You have to physically pull on the door handle hard for the door to lock.

2026-06-29 • via Nuitee
M
Marsha • extended_group • us
10
Great
Pros:

Great customer service staff so helpful and knowledgeable

Cons:

Need to update some of the rooms

2026-06-28 • via Nuitee
R
Robert • couple • us
7
2026-06-17 • via Nuitee
C
Cheryl • family_with_children • us
7
Good but needs updating
Pros:

The breakfast was good

Cons:

The handicapped tub has a chair in it that you can’t remove and it was broken. It was really weird

2026-06-13 • via Nuitee
R
Rebecca • couple • us
8
I asked at check in if pool was open and I was told it was. When I went to try to go to the pool the gate was locked and
Pros:

Nice

2026-06-08 • via Nuitee
A
Amanda • family_with_children • us
10
It was a great stay inside the hotel was clean, breakfast was delicious and the staff were friendly and kind.
Pros:

The room was cleaned and spacious

Cons:

The location seemed a little Sketchy you could hear people outside arguing and cops were called. They are 2 other hotel around one not in the best condition.

2026-06-07 • via Nuitee
M
Melissa • extended_group • us
9
2026-06-06 • via Nuitee