Embassy Suites by Hilton Norman Hotel & Conference Center

Hotels
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Embassy Suites Hotels
9 (777 reviews)
2501 Conference Drive , Norman , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Nice and spacious room
Good amenities
Cons:
Cleanliness issues
Limited breakfast options
Parking charges

Categories

Cleanliness
8.25
Some issues with cleanliness mentioned, including hair and an old band-aid.
Service
9.75
Staff were described as friendly and helpful.
Location
9.25
Location was good and convenient to other venues.
Room Quality
8.75
Room was nice and spacious for families, but there were mentions of issues like lumpy beds.
Amenities
9.25
Good amenities, but breakfast options could be improved.
Value for Money
8.75
Higher charges for parking influenced value perception.
Food and Beverage
8.25
Breakfast options were limited and some items were not available.
Overall Experience
9.75
Majority of the experience was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:22

Property Description

Luxurious Suites with Modern Amenities

Embassy Suites by Hilton Norman offers spacious suites with flat-screen cable TVs and convenient amenities like iPod docking stations and safety deposit boxes. The one-bedroom suites feature sofa beds, microwaves, and refrigerators for a comfortable stay.

Convenient Facilities for Business and Leisure

Guests can enjoy free local shuttles, an indoor pool, a gym, and a business center at Embassy Suites by Hilton Norman. Start your day with a delicious breakfast at the hotel and unwind at the North Park Grille for lunch and dinner.

Prime Location for Entertainment and Travel

Located near the University of Oklahoma, Andy Alligator’s Fun Park, and Riverwind Casino, this hotel is perfect for leisure travelers. With easy access to the airport and nearby attractions, Embassy Suites by Hilton Norman is the ideal choice for your stay.

Book now for a memorable experience at Embassy Suites by Hilton Norman!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OKC

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 12 per day.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 777 reviews
Cleanliness: 8.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 9.25
Value for Money: 8.75
Food and Beverage: 8.25
Overall Experience: 9.75
M
Maikou • solo_traveller • us
9
2026-07-04 • via Nuitee
A
Allyson • family_with_children • us
10
2026-07-03 • via Nuitee
N
Nassima • family_with_children • us
8
2026-07-03 • via Nuitee
D
David • solo_traveller • us
10
2026-07-02 • via Nuitee
M
Michael • family_with_children • us
7
Room was pleasant. Everything else in the building was not.
Pros:

There was so many people at the hotel, we were unable to eat breakfast.

Cons:

Elevators took too long to move people around. Food area filled with people who were not eating causing issues.

2026-06-29 • via Nuitee
D
david • solo_traveller • us
7
Pros:

Great location and as always very clean and comfortable.

Cons:

Elevator was acting up.
The door to our room wouldn't shut easy and had to be almost slammed to shut.

2026-06-15 • via Nuitee
J
Julie • couple • us
10
2026-06-14 • via Nuitee
K
Kristen • family_with_children • us
8
We arrived on a Thursday and checked out Sunday. All through our stay Anna or Madison would check in via text. Only th
Pros:

Loved the location and very easy to travel to OU from this location. Lots of shopping and restaurants in the area.

Cons:

It feels like it needs to be updated. The furniture seems dated, but for what we needed it worked out.

2026-06-07 • via Nuitee
J
Jonathan • solo_traveller • us
7
Great location for weekend basketball events. Restaurants and stores in walking distance
Pros:

Property was right across the street from the basketball tournament we were in town for. Room had plenty of space for 2 adults and 2 teens.

Cons:

There were so many occupants for the weekend that it caused 2 of the 3 elevators to malfunction. This led to longer wait times for the 1 working elevator,hauling luggage down the stairs or some using the service elevator. We were unaware of a dog show that was being hosted and a lot of the hotel occupants had multiple pets throughout the property. Room furniture/decor seems outdated. Smart TVs in the room were a plus. Had to shut the door with force; seemed to be not aligned properly. Door to the linen service room was wide open; door was broken off the hinge. The only laundry room was located on the 6th floor and was not available due to maintenance.

2026-05-25 • via Nuitee
S
Sonja • couple • us
10
Pros:

I loved the open concept of the house. It was really nice.

Cons:

I don’t like when I was choosing the hotel it said $349 for the night when I completed everything it came to 407 and I was charged 447 when I was checking in. I understand there was a $14 fee for parking, but I don’t understand what the higher price was for it cost me almost an extra hundred dollars after I chose my room.

2026-05-21 • via Nuitee
K
Kelvin • extended_group • us
9
Clean, friendly and good rate
Pros:

friendly staff, easy check in, Location and cleanliness

Cons:

I did not find anything to dislike

2026-05-19 • via Nuitee
P
Paige • couple • us
10
Wish I had more time to stay longer
Pros:

Everything

Cons:

Charging for parking and having to park my truck myself

2026-05-19 • via Nuitee
C
Carlet • couple • us
9
2026-05-18 • via Nuitee
F
Fabien • solo_traveller • fr
7
sans belle surprise
Pros:

chambre vaste et literie confortable, chambre et Hôtel très propre
Les omelettes faites à la demande

Cons:

Le reste du buffet était standard
déco un peu vieillotte et qui a été bien usagée, des imperfections avec du papier peint qui se décolle en bas des murs

2026-05-15 • via Nuitee
1
154sw • Family • Little Rock, Arkansas
10
Great stay
Pros:

Very polite and professional staff. Room was spacious and clean. Very nice place.

2026-05-11 • via Tripadvisor
R
Robert • solo_traveller • us
9
Just the shower didn't work well, the switch or knob to switch to a shower would not close all the
Pros:

Breakfast

Cons:

Shower head was faulty

2026-05-11 • via Nuitee
C
cherylbG8448CS • Solo travel
10
Absolutely love the Caffeina, a hidden sweet spot
Pros:

Absolutely love this hidden sweet spot. The atmosphere is bright. Staffers Tina Marie snd Meagan were so inviting, friendly and fun. The best drink is caramel macchiato... a vanilla based with caramel!!! The espresso was not too bitter, Not too sweet but perfectly balance. And the blueberry muffin was fresh and delicious. Highly recommended. Checking them out.

2026-04-30 • via Tripadvisor
M
Melissa • solo_traveller • us
8
2026-04-29 • via Nuitee
4
4barfarm41 • Couples • Texarkana, Arkansas
8
Overall a great experience
Pros:

First let me state that as a Diamond Member we only stay within Hilton. Embassy Suites is one of our favorites, some locations are better than others. This location overall is way above the median particularly with check in and receiving Diamond status benefits. Our room was clean, cool, and comfortable. Breakfast was superior with everything being fresh, abundant and staff going out of their way to ensure hotel guests enjoyed the food. The evening reception and bar service was the very opposite of all these things.

2026-04-27 • via Tripadvisor
T
Timothy • solo_traveller • us
7
Very disappointing for an Embassy Suites.
Pros:

Clean
Nice beds
Good location

Cons:

The following is what I replied to hotel management:
"I'm torn on giving less than a 5. After spending 3 nights at the Embassy Suites San Antonio Airport, we were really looking forward to staying here. Our only negative at SA was the room layout was a bit awkward in the bar area.
The room layout here is much better. Although, the lighting in the bathroom was too dim for my wife to get ready. She also mentioned that the vanity table lamp shade needed serious dusting.
The breakfast was disappointing. The young blonde girl (9:00 am 4/20) acted as though she would love to have been anywhere else. I asked for jalapeños and got none, or so little I couldn't find them.
Coffee at breakfast is the most important thing.
There were no sleeves for the paper coffee cups (hot!).
In SA we had ceramic cups. Disappointed there were no flavored creamer pumps unlike SA.
Food quality on the bar was good.
So, I ask you. Given that I am a fan of Embassy Suites, how would you rate our stay?"

Also, at check-in the hotel clerk gave me an orange parking pass to be displayed on my dash, but she neglected to inform me of the $14.00 per night charge to park in their lot...outside. The morning clerk waived the charge. At least San Antonio let me know upfront it was $10.00 per night. Still silly.

San Antonio also had a FREE happy hour from 5:30 to 7:00. We arrived late so couldn't have used it any way, but still...

OH...and the biggest kicker is it was more expensive than San Antonio. SMH

2026-04-27 • via Nuitee