Holiday Inn Hotel & Suites Ocala Conference Center by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.2 (864 reviews)
3600 SouthWest 38th Avenue , Ocala , us
+1 352-629-9500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Comfortable bed
Cons:
Dirty conditions
Outdated furnishings
Noise disturbances

Categories

Cleanliness
7.69
Several reviews mention dirty environments and issues with cleanliness.
Service
8.66
Most reviews express satisfaction with staff attentiveness and friendliness.
Location
9.2
Location was frequently praised for convenience and access to major routes.
Room Quality
7.15
Room quality varies, with some reviews mentioning old and outdated furniture.
Amenities
8.18
Some amenities were appreciated, though others like handicapped parking were noted negatively.
Value for Money
7.84
One guest felt that the experience did not match the price paid.
Food and Beverage
8.19
Amenities for food and beverage received mixed reviews about availability.
Overall Experience
8.66
Overall, many guests had a good experience but some reported significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:53

Property Description

Convenient Location and Amenities
Situated just off I-75 and a short distance from downtown Ocala, the Holiday Inn Hotel & Suites Ocala Conference Center offers easy access to the city's attractions. Guests can unwind in the outdoor pool, dine at two restaurants, and stay connected with free Wi-Fi.

Comfortable and Well-Equipped Rooms
The ocean-themed rooms are thoughtfully furnished with essential amenities such as cable TV, a microwave, and a refrigerator. Additionally, each room features a coffee maker and ironing facilities for added convenience.

Relaxation and Dining Options
Indulge in a delicious breakfast at the Cypress Shadows Café & Lounge, followed by evening cocktails. Take advantage of the fitness center, whirlpool, and colorful atrium lobby for relaxation. Don't forget to explore the nearby Appleton Museum of Art, just 9 miles away.

Book your stay at the Holiday Inn Hotel & Suites Ocala Conference Center now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 864 reviews
Cleanliness: 7.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 8.18
Value for Money: 7.84
Food and Beverage: 8.19
Overall Experience: 8.66
L
Likeila • family_with_children • us
10
Pros:

The location was good but we didn't eat there

Cons:

No hot tub

2026-07-22 • via Nuitee
D
Dalene • couple • us
6
Pros:

Wonderful decor in the lobby.

Cons:

Inconsistent room refresh. Card on the bedside table said there was a daily room refresh. Our room was refreshed 2/5 days. Coffee in room not replaced. We had to ask for towels. The front desk staff had a difficult time with our bill. We have multiple charges on our card that are incorrect.

2026-07-20 • via Nuitee
B
Branson • family_with_children • us
10
2026-07-20 • via Nuitee
M
Michelle • solo_traveller • us
5
Pros:

Clean

Cons:

Pool was filthy and I thought it was continental breakfast. We were charge $18 for a bagel and a banana. I’m pissed about that and won’t be back

2026-07-10 • via Nuitee
J
Jennifer • extended_group • us
9
Pros:

Breakfast was good, Christina in the bar makes an amazing Long Island ice tea. Front desk staff was courteous and helpful. Patricia in housekeeping is delightful!

Cons:

Pool area was dirty, furniture on the pool deck is outdated

2026-06-29 • via Nuitee
R
Ronald Stahl • solo_traveller • us
8
Annual family visit
Pros:

1.Location to the highway and restaurants.
2. We had a very sudden loss of a friend of 50 years while we were at dinner with family and got the news very late in the evening, the staff allowed us to have a late checkout to make calls and assist with notifying other families and friends without trying to do this in a public area or while driving.

Cons:

1.The carpet on the main floor is very lumpy and loose everywhere.
2. Rooms on the left front side of the second floor require you to walk all the way around from the only elevator on the opposite end to get your luggage as the second floor has stairs on the front side of the building going down to the lobby

2026-06-22 • via Nuitee
R
Robert • solo_traveller • us
1
Pros:

Not the gunshots we heard as we were trying to go to sleep

Cons:

The gunshots

2026-06-15 • via Nuitee
M
M8298PHjackf • Family
2
SLEEPLESS NIGHTS and Rude Front Desk
Pros:

Hotel allowed numerous kids to play kickball and football on the first floor lobby of the atrium style hotel where all the guests doors face the inside of hotel and can hear all the screaming. We call to complain about the screaming of kids that could be heard up on the 5th floor and the front desks response was, "don't worry they'll get tired soon and go to bed!" Unbelievable that the hotel allowed this to occur within 50 feet of the front desk and we had to endure this for two nights in a row as late as 11:30pm when our kids had to get up the next day for a sporting event at 6:00am.

In addition to this we had an AC unit that was extremely loud and the maintenance told us that the motor needed to be replaced and there were no other rooms available. The TV in the main sitting area would not keep a signal even after maintenance reset it. We would not recommend this hotel to anyone! I called the manager Manish twice and never received a call back about our stay.

2026-06-14 • via Tripadvisor
M
M • couple • us
3
2026-06-09 • via Nuitee
C
Capt_Dave_L • Solo travel
8
Good, quiet hotel that could use some updating.
Pros:

Needed a break on a long trip, and this was just the right place at the right time. Loved the big open "atrium" type feeling as you walked in. Hotel is just off the road enough to not have a lot of road noise.

The hotel is either a) older and needs updating or b) newer and has been worn out heavily in its lifespan. Carpets are heavily worn, and the paint in the room was really in need of updating. The bed was VERY comfortable.

Breakfast in the morning was average.... nothing special. If it's included in your package great, go for it.... but IMO, don't pay extra for it.

Overall, was a good stay, with a good night of sleep, but the establishment needs updating and renovation.

2026-06-04 • via Tripadvisor
R
RICHARD • solo_traveller • us
10
2026-06-03 • via Nuitee
T
Twila • couple • us
9
2026-06-01 • via Nuitee
T
TRACEY • extended_group • us
2
Fraudulent false advertising no beuatiful pool and jacuzzi no golf non of the things i saw Shameful
Pros:

Made this booking because of the pool and jacuzzi pictured the pool area looed nothing like the pictures no jacuzzi and when I asked for my money back I got the run around and was lied to this is awful and totally fraudulent .

Cons:

false advertising I came to enjoy the pool and jacuzzi not as pictured at all looked like a crime scene. The couch had slashes in as if a fight happened

2026-05-27 • via Nuitee
J
Joy • couple • us
10
we did a last-minute reservation for our family Audi. The customer service was excellent. The place was tidy and clean a
Pros:

everything was nice meat and clean

Cons:

everything was wonderful

2026-05-23 • via Nuitee
E
Elizabeth • extended_group • us
8
2026-05-21 • via Nuitee
J
Jon • solo_traveller • us
8
2026-05-19 • via Nuitee
F
Flinchum • extended_group • us
9
Beautiful hotel. Unique. Great value
Pros:

Posting hours of when the restaurant is open would be helpful.

Cons:

Would be nice to have device ports in room. But that was minor

2026-05-18 • via Nuitee
H
H7966RKdanar • Friends getaway
10
Great stop
Pros:

Stopped here for the night on our way to Anna Maria Island. Amazing rooms, rates, breakfasts, staff! So glad we stayed here.

2026-05-14 • via Tripadvisor
B
Bryan • extended_group • us
3
Wouldn't recommend this place.
Pros:

The bed

Cons:

The workers and you guys being sneaky and charging an extra $50 for God knows what.

2026-05-12 • via Nuitee
M
Martha • couple • us
10
Very comfortable and clean, beautiful lobby and bar area for a get together
Pros:

Friendly staff. Very nice lobby & bar area for a get together. Room very comfortable and clean. Definitely recommend.

2026-05-10 • via Nuitee