Holiday Inn Hangzhou Xiaoshan by IHG

Hotels
•
IHG
7.8 (52 reviews)
Shanyin Road, Xiaoshan District, Hangzhou, Zhejiang, 310000 , Hangzhou , CN
86-571-82977777

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Facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Conference space
Health club
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
See all facilities

Review Highlights

Pros:
Convenient
Good service

Categories

Cleanliness
6.88
Standard quality for this hotel tier.
Service
8.35
Good service.
Location
8.39
Convenient.
Room Quality
7.84
Standard quality for this hotel tier.
Amenities
7.37
Standard quality for this hotel tier.
Value for Money
7.83
Standard quality for this hotel tier.
Food and Beverage
7.88
Standard quality for this hotel tier.
Overall Experience
7.85
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:15

Property Description

Luxurious Amenities
Enjoy the hotel's health club, sauna, and 24-hour room service for a truly indulgent stay.

Culinary Delights
Savor delectable meals at Coast Cafe or grab a drink at the bar/lounge - perfect for unwinding after a day of exploring.

Convenience and Comfort
Benefit from amenities like complimentary wired and wireless internet, business center, and limo service for a seamless experience.

Immerse yourself in luxury at Holiday Inn Hangzhou Xiaoshan, an IHG Hotel. Book now for a memorable stay in the heart of Hangzhou!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HGH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7.8
Based on 52 reviews
Cleanliness: 6.88
Service: 8.35
Location: 8.39
Room Quality: 7.84
Amenities: 7.37
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 7.85
B
Benjamin
8
Pros:

Convenient. Good service.

2025-08-10 • via Nuitee
Y
YOUNGHYUN
6
Pros:

노후되어 청결하진 않음. 서비스는 좋음.

2025-05-18 • via Nuitee
J
John
8
Great location and staff that will are great!
Pros:

Have stayed here for years. Now that will help put some of my ratings into perspective. Love the location of the hotel. Nearby restaurants are fantastic. Always thought the restaurant did a great job with morning breakfast but the offerings have slipped to be equal to your average 3 Star Chinese Hotel. Expats you see walking around all trying to find something they can or want to eat.


2025-03-09 • via Nuitee
M
MINSEONG
8
Pros:

가끔 냉 낭방 안됨

2025-01-01 • via Nuitee
S
SUCHAN
6
Pros:

대체적으로 괜찮았지만...난방이 되지 않았습니다!

2024-12-26 • via Nuitee
A
Ahmed
8
Pros:

Good stay

2024-12-06 • via Nuitee
K
KAZUOKI
6
Pros:

only chinese are avairable

2024-05-30 • via Nuitee
C
changro
10
접근성
Pros:

샤오산 도시 중심의 호텔로서 접근성 좋았다

2024-04-07 • via Nuitee
H
Hyunsuk
10
Good
Pros:

Good place

2019-11-29 • via Nuitee
A
Anthony
10
Fifth time
Pros:

The hotel is fine with spacious guest rooms and very friendly and helpful staff.It could do with a refurbishment ,but other than that I have nothing negative to say.

2019-11-20 • via Nuitee
J
Jenna
6
Not as expected
Pros:

The hotel was not as expected, the check in process took a liitle long, not sure why when my reservation had already specified the "suite" I requested. After going upstairs to the rooms we were given I had to go back down because the room didn't have a bath tub which was one of the reasons I booked a suite. We were then given a room with a bathtub but it smelled weird, and unpaired. The plaster around the tub was peeling and the bathroom door wouldn't close unless you pushed and locked it. I think the entire room could do with a bit of updating. The one bright spot was the the bar, restaurant and breakfast buffet staff were very helpful and accomadating. For breakfast we had great service from Pankaj Bora. He was super helpful and very accomadating.

2019-10-05 • via Nuitee
V
Verified traveler • self
10
Pros:

特にないですが、近くに地下鉄があれば便利ですね。

2019-04-22 • via Nuitee
T
Terry
8
Will stay again
Pros:

Hotel still maintains Holiday Inn standards if a little jaded around the edges. Service in all areas very acceptable. Lobby bar is great for the traveller offering excellent service and a good selection of bar food. Ideally located for local factories. Will stay again!

2019-01-26 • via Nuitee
Y
Young Joon
10
Perfect hotel in Hangzhou
Pros:

Perfect hotel !!!

2019-01-08 • via Nuitee
T
Trinh
8
Reasonable for the price
Pros:

The location is good. The hotel is next to the mall and walking distant to metro. The only problem is the limited choice for foods at the hotel restaurant.

2019-01-07 • via Nuitee
H
Huai-han
6
性價比高
Pros:

地點還可以 旁邊就是商場 性價比高

2019-01-01 • via Nuitee
M
Marcus
10
Stay in Hangzhou
Pros:

Got in after midnight. Plenty of staff to check in. Check out was easy, too. Great selection for breakfast.

2018-12-12 • via Nuitee
S
Sanghyun
8
Pros:

비즈니스 호텔로서 깔끔함

2018-12-05 • via Nuitee
A
Andrea
10
Pros:

Good service and great room size

2018-11-06 • via Nuitee
V
Verified traveler
8
Pros:

Not bad

2018-11-04 • via Nuitee