Hotel Indigo Sydney Potts Point by IHG

Hotels
Hotel Indigo
8.6 (929 reviews)
2-14 Kings Cross Road , Sydney , au

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Noisy outside
Uncomfortable pillows
Limited parking

Categories

Cleanliness
8.11
Generally clean, but some noise from outside affected sleep quality.
Service
9.08
Staff were very friendly and attentive during our stay.
Location
9.12
Excellent location close to train stations and local cafes.
Room Quality
8.57
Rooms were comfortable and well-equipped.
Amenities
8.1
Limited amenities, standard for a hotel of this tier.
Value for Money
8.56
Good value considering the convenient location and quality.
Food and Beverage
8.61
Breakfast was tasty with a nice variety.
Overall Experience
8.68
A very positive experience overall with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:15

Property Description

Location and Accessibility
Hotel Indigo Sydney Potts Point is ideally situated in the vibrant Kings Cross area, offering a perfect blend of history and modernity. With close proximity to the Sydney CBD and convenient access to transportation, exploring the city is effortless.

Dining Experience
Indulge in a culinary journey at Luc-San by Luke Mangan or 'The X', where you can savor exquisite French and Japanese-inspired dishes or enjoy a delightful Australian breakfast. The hotel offers an array of dining options to satisfy every palate.

Unique Amenities and Local Culture
From 24/7 fitness access at Anytime Fitness to complimentary workouts at Barry's 'The Red Room', guests can stay active during their stay. Immerse yourself in the rich history of Kings Cross through the hotel's curated galleries, showcasing the neighborhood's vibrant past.

Book your stay at Hotel Indigo Sydney Potts Point and immerse yourself in the perfect blend of luxury, culture, and convenience.

Important information:

Please note that this property requires a deposit of AUD $50 per night, up to a maximum of $500 per stay. The release of these funds are subject to your financial institution.
Cash is not an acceptable form of payment at this hotel, and you are required to present a valid credit card upon arrival in order to check in.

Please note that there is a 1.9% charge when you pay with a Visa, Mastercard or AMEX credit card. Please note that there is a 3% charge when you pay with a relevant JCB or Diners credit card.

Hotel Indigo accepts dogs, which is subject to Terrace rooms only. Additional fees and terms apply. Please contact the hotel directly to arrange your Pet friendly guestroom.
Our neighborhood style French Izakaya Luc-San will be closed between Sunday 6th December 2025 to Sunday 1st Sunday 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 929 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
F
Felicity solo_traveller nz
9
would recommend this as a place to stay.
Pros:

great reception team, very friendly. room was well fitted out. cool design. clean. great location. overall loved it.

Cons:

could've used a full length mirror. and the lift "bongs" to announce its arrival could be heard from my room (which wasn't next door) - kept thinking my alarm was going off.

2026-02-11 via Nuitee
C
Christopher couple us
8
Good value in a great location
Pros:

Great location and a really pleasant staff. Rooms were a decent size.

Cons:

There was a rack which acted like a closet but our particular room did not have a dedicated closet.

2026-02-09 via Nuitee
M
Maeve couple ie
9
Great value for money. Fun hotel
Pros:

Love the gym access. Very friendly staff

Cons:

Didn’t reply to my booking.com request.

2026-01-31 via Nuitee
M
Martin family_with_children ch
8
Pros:

Great location friendly team

Cons:

Housekeeping were terrible, didn't change sheets, didn't empty garbage bin, didn't vacuum..just sad

2026-01-27 via Nuitee
M
Martin family_with_children ch
9
Pros:

Location fab, design nice

Cons:

Not enough staff and BOH too obvious to FOH

Lifts terrible two controls for 3 lifts

2026-01-27 via Nuitee
M
Michael couple ie
4
2026-01-25 via Nuitee
C
Colin couple nz
9
2026-01-24 via Nuitee
R
Robyn couple au
6
2026-01-22 via Nuitee
S
sara family_with_children us
10
Recommend!
Pros:

Comfy beds, kind staff

Cons:

A little further away from a few areas but walkable and comfortable

2026-01-21 via Nuitee
M
Mark solo_traveller de
9
Great hotel in a central location.
Pros:

Very comfortable room.

Cons:

There were no bath mats in the bathroom.

2026-01-20 via Nuitee
W
William solo_traveller fr
7
2026-01-19 via Nuitee
C
Chris solo_traveller gb
7
2026-01-19 via Nuitee
W
Wilma couple fi
8
2026-01-19 via Nuitee
S
Sheryl family_with_children id
8
2026-01-19 via Nuitee
S
Samuel couple ch
8
2026-01-19 via Nuitee
A
Andras solo_traveller nz
8
2026-01-19 via Nuitee
W
Weihao extended_group tw
7
2026-01-19 via Nuitee
C
Cyrus couple au
10
Hotel Indigo is well-priced and the staff were excellent. Highly recommend this hotel!
Pros:

Facilities were great and the staff were thoughtful, attentive and actioned any requests that we made. The room was spacious and had everything we needed. The bed was large and the design/layout of the room gave a luxurious and local feel.

2026-01-19 via Nuitee
P
Plumbing family_with_children au
10
2026-01-18 via Nuitee
J
JING solo_traveller cn
9
2026-01-17 via Nuitee