Hotel Indigo Sydney Potts Point by IHG

Hotels
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Hotel Indigo
8.6 (929 reviews)
2-14 Kings Cross Road , Sydney , au

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Noisy outside
Uncomfortable pillows
Limited parking

Categories

Cleanliness
8.11
Generally clean, but some noise from outside affected sleep quality.
Service
9.08
Staff were very friendly and attentive during our stay.
Location
9.12
Excellent location close to train stations and local cafes.
Room Quality
8.57
Rooms were comfortable and well-equipped.
Amenities
8.1
Limited amenities, standard for a hotel of this tier.
Value for Money
8.56
Good value considering the convenient location and quality.
Food and Beverage
8.61
Breakfast was tasty with a nice variety.
Overall Experience
8.68
A very positive experience overall with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:15

Property Description

Location and Accessibility
Hotel Indigo Sydney Potts Point is ideally situated in the vibrant Kings Cross area, offering a perfect blend of history and modernity. With close proximity to the Sydney CBD and convenient access to transportation, exploring the city is effortless.

Dining Experience
Indulge in a culinary journey at Luc-San by Luke Mangan or 'The X', where you can savor exquisite French and Japanese-inspired dishes or enjoy a delightful Australian breakfast. The hotel offers an array of dining options to satisfy every palate.

Unique Amenities and Local Culture
From 24/7 fitness access at Anytime Fitness to complimentary workouts at Barry's 'The Red Room', guests can stay active during their stay. Immerse yourself in the rich history of Kings Cross through the hotel's curated galleries, showcasing the neighborhood's vibrant past.

Book your stay at Hotel Indigo Sydney Potts Point and immerse yourself in the perfect blend of luxury, culture, and convenience.

Important information:

Please note that this property requires a deposit of AUD $50 per night, up to a maximum of $500 per stay. The release of these funds are subject to your financial institution.
Cash is not an acceptable form of payment at this hotel, and you are required to present a valid credit card upon arrival in order to check in.

Please note that there is a 1.9% charge when you pay with a Visa, Mastercard or AMEX credit card. Please note that there is a 3% charge when you pay with a relevant JCB or Diners credit card.

Hotel Indigo accepts dogs, which is subject to Terrace rooms only. Additional fees and terms apply. Please contact the hotel directly to arrange your Pet friendly guestroom.
Our neighborhood style French Izakaya Luc-San will be closed between Sunday 6th December 2025 to Sunday 1st Sunday 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 929 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
G
Graham • solo_traveller • au
8
2026-04-07 • via Nuitee
M
May • family_with_children • nz
10
Pros:

Room
Location
Staff

Cons:

N/a

2026-04-05 • via Nuitee
L
LESLEY • couple • au
10
2026-04-02 • via Nuitee
E
Emma • family_with_children • nl
10
Great
Pros:

Yet again great stay. Been here before everytime our stay is good

2026-03-30 • via Nuitee
L
Leigh • solo_traveller • au
9
Great spot for a long weekend visit.
Pros:

A very comfortable, quiet, modern boutique hotel in an excellent centralised location within easy walking distance to shops, cafes, restaurants, CBD, parks, harbourside and Kings Cross Train station. Staff were friendly and breakfast was fresh and pleasant.

2026-03-30 • via Nuitee
L
lailaw826 • Business
10
Felt welcome
Pros:

Nice hotel, really well placed. The 5 stars are for staff. Smiling at any time, solving problems, the most helpful people

2026-03-28 • via Tripadvisor
A
Anthony • couple • gb
10
Excellent hotel for exploring sydney
Pros:

Great location. Loved that it provided access to a full commercial gym

2026-03-21 • via Nuitee
J
Jackson • couple • au
10
2026-03-21 • via Nuitee
K
Kimberley • family_with_children • de
10
Pros:

Staff extremely accomodating

2026-03-16 • via Nuitee
G
Gazpacho16 • Couples • Banff, Banff National Park, Alberta
10
Exceptional stay!
Pros:

We stayed at Hotel Indigo for 7 nights while visiting Sydney to attend a wedding - I was the best man. Having worked in the hospitality industry for 25 years and moved through nearly every role imaginable, it became clear to me very quickly that the staff here are exceptionally well trained. Each and every one of them is a true ambassador for the hotel.

I’ve traveled extensively to all corners of the world, and I know that our stay at Hotel Indigo is one I will remember fondly for many years. It was exceptional!

I would especially like to extend our thanks to Sonny and Pratistha at the front desk, who went above and beyond to cater to our every need. I truly enjoyed our conversations.

Best wishes to the entire team, and hopefully... until next time!

2026-03-12 • via Tripadvisor
A
Adam • family_with_children • au
9
Pros:

Great location,good size room.

2026-03-08 • via Nuitee
R
Rosemary • family_with_children • au
10
2026-03-07 • via Nuitee
C
Chapman • family_with_children • au
10
Pros:

How clean it was and easy to get to

Cons:

Beds were ok but could of been better in terms of comfort

2026-03-06 • via Nuitee
C
Carolina • solo_traveller • au
10
Wonderful stay
Pros:

Lovely hotel, great location and amazing staff! I’ve stayed here a few times and every time I’m very satisfied with how kind the staff is. I asked for a late checkout and was given this no issues. When I had to leave even later due to a moved work meeting, the staff accommodated me without any issues at all which I really appreciated. Thank you again!

Cons:

Can’t complain one bit

2026-03-03 • via Nuitee
M
Maggie • extended_group • au
8
Pleasant room
Pros:

First morning the breakfast was only passable, the second morning there were more guests so breakfast was clearly better

Cons:

Facilities weren’t finished upstairs so no bar or restaurant svailable

2026-02-25 • via Nuitee
S
Susan • couple • au
7
Great location and relaxed hotel
Pros:

Location
Nice ambience in room
Very comfortable bed and pillows

Cons:

No movies or mini bar.
No room service
And no one tided up my room over a 2 night stay

2026-02-24 • via Nuitee
F
Felicity • solo_traveller • nz
9
would recommend this as a place to stay.
Pros:

great reception team, very friendly. room was well fitted out. cool design. clean. great location. overall loved it.

Cons:

could've used a full length mirror. and the lift "bongs" to announce its arrival could be heard from my room (which wasn't next door) - kept thinking my alarm was going off.

2026-02-11 • via Nuitee
C
Christopher • couple • us
8
Good value in a great location
Pros:

Great location and a really pleasant staff. Rooms were a decent size.

Cons:

There was a rack which acted like a closet but our particular room did not have a dedicated closet.

2026-02-09 • via Nuitee
M
Maeve • couple • ie
9
Great value for money. Fun hotel
Pros:

Love the gym access. Very friendly staff

Cons:

Didn’t reply to my booking.com request.

2026-01-31 • via Nuitee
M
Martin • family_with_children • ch
8
Pros:

Great location friendly team

Cons:

Housekeeping were terrible, didn't change sheets, didn't empty garbage bin, didn't vacuum..just sad

2026-01-27 • via Nuitee