Hotel Indigo Sydney Potts Point by IHG

Hotels
Hotel Indigo
8.6 (974 reviews)
2-14 Kings Cross Road , Sydney , au

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Noisy outside
Uncomfortable pillows
Limited parking

Categories

Cleanliness
8.11
Generally clean, but some noise from outside affected sleep quality.
Service
9.08
Staff were very friendly and attentive during our stay.
Location
9.12
Excellent location close to train stations and local cafes.
Room Quality
8.57
Rooms were comfortable and well-equipped.
Amenities
8.1
Limited amenities, standard for a hotel of this tier.
Value for Money
8.56
Good value considering the convenient location and quality.
Food and Beverage
8.61
Breakfast was tasty with a nice variety.
Overall Experience
8.68
A very positive experience overall with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:15

Property Description

Location and Accessibility
Hotel Indigo Sydney Potts Point is ideally situated in the vibrant Kings Cross area, offering a perfect blend of history and modernity. With close proximity to the Sydney CBD and convenient access to transportation, exploring the city is effortless.

Dining Experience
Indulge in a culinary journey at Luc-San by Luke Mangan or 'The X', where you can savor exquisite French and Japanese-inspired dishes or enjoy a delightful Australian breakfast. The hotel offers an array of dining options to satisfy every palate.

Unique Amenities and Local Culture
From 24/7 fitness access at Anytime Fitness to complimentary workouts at Barry's 'The Red Room', guests can stay active during their stay. Immerse yourself in the rich history of Kings Cross through the hotel's curated galleries, showcasing the neighborhood's vibrant past.

Book your stay at Hotel Indigo Sydney Potts Point and immerse yourself in the perfect blend of luxury, culture, and convenience.

Important information:

Please note that this property requires a deposit of AUD $50 per night, up to a maximum of $500 per stay. The release of these funds are subject to your financial institution.
Cash is not an acceptable form of payment at this hotel, and you are required to present a valid credit card upon arrival in order to check in.

Please note that there is a 1.9% charge when you pay with a Visa, Mastercard or AMEX credit card. Please note that there is a 3% charge when you pay with a relevant JCB or Diners credit card.

Hotel Indigo accepts dogs, which is subject to Terrace rooms only. Additional fees and terms apply. Please contact the hotel directly to arrange your Pet friendly guestroom.
Our neighborhood style French Izakaya Luc-San will be closed between Sunday 6th December 2025 to Sunday 1st Sunday 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.6
Based on 974 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
J
Jacquie couple au
7
2026-06-06 via Nuitee
L
Laura family_with_children au
8
Hotel service done right
Pros:

Amazing hotel staff, super friendly, helpful and accommodating, went above and beyond. We arrived early to drop off our bags and our room was ready so they offered midday check in which was incredible. The room was very comfortable and clean. Hot breakfast was lovely and offered a lot of variety. We enjoyed fast wifi, comfortable lobby seating and free use of the gym. Great location with plenty of restaurants/cafes, tainstation/bus stops or a short walk to the CBD and Woolloomooloo Wharf

Cons:

The bathroom didn't have soundproofing and you could hear your room companion go to the bathroom

2026-06-03 via Nuitee
L
Linda couple au
9
Really good. We just loved being there. The location is perfect, dog friendly welcome, really lovely staff. Cannot pick
Pros:

Everything. The location, the staff, the feel of the hotel, the cafe, the dog friendly welcome.

Cons:

We really enjoyed it all.

2026-06-02 via Nuitee
K
Keith couple nz
7
Pros:

Location

Cons:

No bar

2026-06-02 via Nuitee
S
Scott solo_traveller au
10
2026-06-01 via Nuitee
M
Mei extended_group au
5
It was a nice weekend gateway, if the room can be clean means clean like what you promised.
Pros:

The room design is quirky.

Cons:

The room and toilet are dusty, I keep sneezing non stopped.

2026-06-01 via Nuitee
A
Annie solo_traveller gb
7
Comfortable modern hotel with can do staff and excellent location
Pros:

The comfy bed, the view, the excellent staff, prompt room service,

Cons:

Not sure I loved the frosted door to the bathroom and the top lift that didn’t always work.

2026-05-27 via Nuitee
K
Kristy solo_traveller au
9
2026-05-27 via Nuitee
S
Samantha solo_traveller sg
8
Pros:

Location was convenient and near Kings Cross station. Near great eateries and easily walkable to nearby attractions like the Royal Botanic Gardens.

2026-05-27 via Nuitee
D
Daniel couple au
10
2026-05-21 via Nuitee
S
Sean couple au
10
2026-05-21 via Nuitee
G
Gary family_with_children au
6
Expensive for what we got but in a good location
Pros:

Good location, Pots Point/Kings Cross

Cons:

The suite was not what I would consider a suite, just a slightly larger room on the top floor with a balcony

2026-05-20 via Nuitee
S
Samantha couple au
8
2026-05-19 via Nuitee
D
Desiree couple au
8
Funky boutique hotel in a great location.
Pros:

I liked the location and the interior design. The breakfasts were great and the staff were really friendly.

Cons:

The room was very dark, which is great for ambiance, but sometimes I want/need a bit more light. My room wasn’t vacuumed by housekeeping, when it clearly could have used a vacuum.

2026-05-18 via Nuitee
P
Paul couple au
9
We really enjoyed the location & our room was fabulous!!
Pros:

Fabulous room with views! The room was furnished really well, as a small space, the bathroom amenities were great, loved how they incorporated everything you need into the space& it was on trend with cute retro finishes - excellent mirrors!

Cons:

We had parking but small spaces & weren’t sure about in house breakfast options?

2026-05-16 via Nuitee
A
Aloys couple us
8
Pros:

Very convenient location to transport and many restaurants.

Cons:

The TV Program lineup is rather poor

2026-05-11 via Nuitee
M
Mitra devi solo_traveller au
9
2026-05-11 via Nuitee
D
Dejan couple au
9
Our veranda room had a beautiful sunset view with the city skyline backdrop every evening
Pros:

We had a room with a veranda and it was wonderful to have a great view of the sunset every evening with the city skyline.

2026-05-07 via Nuitee
D
Deidre Wade solo_traveller au
1
Pros:

It was ok. Too expensive for what it was and too far from the city

Cons:

Being charged $25 for a bottle of water in the room, that had no note saying it was $25. Who would take a bottle of water for $25. Still waiting for a refund....

2026-05-07 via Nuitee
A
Alice couple gb
7
2026-05-07 via Nuitee