Holiday Inn Express and Suites Hazard by IHG

Hotels
•
Holiday Inn Express
6.9 (171 reviews)
192 Corporate Drive , Hazard , US
+1 606-487-0595

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Quick and easy check-in/out
Good breakfast and coffee
Comfortable rooms (when not affected by smoke)
Convenient/strong location
Cons:
Pool closed / under construction (not pre-disclosed)
Lingering tobacco smoke odor in at least one room
Water damage / leaking ceilings and damaged guest property
AC issues (finicky / very cold on arrival)
Perceived as expensive / poor value

Categories

Cleanliness
5
Mixed reports: some guests called the hotel clean, but multiple mentions of lingering tobacco smoke in a room and water damage/soiled floors lower the cleanliness impression.
Service
9.1
Generally praised: staff repeatedly described as friendly, inviting and accommodating with quick check-in; some operational concerns (reception ergonomics) and dissatisfaction about compensation for damaged items temper this slightly.
Location
9.2
Positive: location specifically called 'awesome' by a guest; no contrary comments in the reviews.
Room Quality
5.5
Mixed to negative: some rooms described as comfortable, but reports of cigarette smoke odor in a supposed non-smoking room, a finicky AC (very cold on arrival) and water damage reduce the score.
Amenities
5
Negative: the pool was closed/under construction for several guests (not pre-disclosed), though breakfast offerings were praised.
Value for Money
5
Negative: at least one guest called the hotel 'extremely expensive' and others felt disappointed given closed amenities and unresolved property damage.
Food and Beverage
9
Positive: multiple comments praise breakfast, porridge, and 'awesome' coffee; food and beverage is a consistently strong point.
Overall Experience
7.4
Mixed overall: friendly staff and good breakfast improved stays, but smoke odor in rooms, closed pool/renovations, AC issues and a report of damaged personal items created notable negative experiences for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Amenities and Comfortable Accommodations
Experience a stay like no other at Hazard Mountain Inn. Our rooms are equipped with modern conveniences such as free Wi-Fi, flat-screen TVs, and cozy seating areas. Upgrade to a room with a microwave and refrigerator for added convenience.

Convenient Facilities for Business and Leisure
Whether you're here for work or relaxation, Hazard Mountain Inn has you covered. Take advantage of our indoor pool, fitness center, and business center with fax and photocopying services. Enjoy a delicious continental breakfast each morning before starting your day.

Ideal Location for Exploring and Relaxing
Located just a short drive from central Hazard, our hotel offers easy access to shopping, dining, and the Hazard ARH Regional Medical Center. Unwind in comfort and style at Hazard Mountain Inn - book your stay today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Guest Reviews

6.9
Based on 171 reviews
Cleanliness: 5
Service: 9.1
Location: 9.2
Room Quality: 5.5
Amenities: 5
Value for Money: 5
Food and Beverage: 9
Overall Experience: 7.4
E
Erin • extended_group • us
9
easy checkin. perfect
Pros:

registration clerk was extremely inviting and friendly

2026-10-14 • via Nuitee
D
David • solo_traveller • gb
8
Pros:

Porridge for breakfast, comfortable room

Cons:

If the reception staff have to stand at least put their computers at a higher position. These guys are crouching or kneeling. Not good for health.

2026-10-12 • via Nuitee
D
Daniel • solo_traveller • mx
10
2026-10-10 • via Nuitee
W
Wilma • solo_traveller • us
10
Would Recommend Great Stay!
Pros:

Friendly, Nice, Clean place to stay! Breakfast and Coffee was Awesome! Staff was very accommodating and helpful! Would recommend this place to anyone!

Cons:

Nothing

2026-09-11 • via Nuitee
W
Wilma • extended_group • us
10
Feel at Home!
Pros:

Staff was very friendly and nice! Location was awesome! Everyone staying there felt like family and friends.

Cons:

Nothing

2026-09-11 • via Nuitee
L
Larry • couple • us
10
2026-09-09 • via Nuitee
P
Phillip • solo_traveller • us
8
2026-09-05 • via Nuitee
B
Brian • couple • us
8
It was fair but like I said not happy with the smoke smell.
Pros:

Breakfast was good and coffee was awesome

Cons:

Stayed in room 421 and I think it was a X smoking room. You could smell old lingering tobacco smoke and I don't smoke. I think you can never get rid of that odor.

2026-08-31 • via Nuitee
L
Lisa • solo_traveller • us
8
2026-08-30 • via Nuitee
N
Nayeli • couple • us
7
Short
Pros:

How quick and easy it was to check in and out

Cons:

The pool was closed during my stay

2026-08-23 • via Nuitee
J
Jayden • couple • us
5
convenient but more so disappointing
Pros:

Room was nice

Cons:

Under construction and pool was closed which i was not informed about prior to booking. AC unit was also finicky and was 59 degrees upon arrival.

2026-08-10 • via Nuitee
S
Sheila • solo_traveller • us
1
Going to a funeral and all this going on....
Pros:

It was clean and the staff was nice

Cons:

Conditions, my material things were damaged, floor was wet, ceiling leaking. They could of put me in another room or something....
They did give me a discount but didn't offer to pay for my stuff that got damaged.....

2026-07-17 • via Nuitee
P
Penny • extended_group • us
10
2026-06-27 • via Nuitee
D
Duanis • solo_traveller • us
1
Pros:

Nada

Cons:

Es extremadamente caro

2026-06-18 • via Nuitee
D
Dana • couple • us
10
2026-06-16 • via Nuitee
L
Lindsey • couple • us
10
2026-06-04 • via Nuitee
A
Anthony • extended_group • us
7
Fair to good stay
Pros:

Clean and staff

Cons:

Parking and did not clean my room or even bring more towels had to go get them myself

2026-04-23 • via Nuitee
A
Amanda • extended_group • us
10
Very nice clean hotel
Pros:

Very clean and nice staff

Cons:

Nothing

2026-04-20 • via Nuitee
T
Tiffany • solo_traveller • us
2
2026-04-18 • via Nuitee
W
Wright • couple • us
9
2026-04-14 • via Nuitee