Holiday Inn Express and Suites Hazard by IHG

Hotels
•
Holiday Inn Express
7.4 (281 reviews)
192 Corporate Drive , Hazard , us
+1 606-487-0595

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Great location
Cons:
Cleanliness issues
Outdated rooms
Poor maintenance

Categories

Cleanliness
5.9
Multiple mentions of mold, water damage, and a generally dated feel.
Service
8.9
Despite some negative feedback, the staff was often described as friendly and accommodating.
Location
8.4
The location was appreciated by guests, providing easy access to nearby attractions.
Room Quality
5.4
Rooms were often described as outdated, worn, and needing maintenance.
Amenities
7.9
Some amenities were mentioned positively, such as the breakfast and pool; however, there were complaints about maintenance.
Value for Money
6.4
Several guests felt the hotel did not meet their expectations given the price.
Food and Beverage
8.9
Good quality and variety in breakfast options were highlighted by many guests.
Overall Experience
7.4
Guests had mixed experiences, with some very positive aspects but significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:47

Property Description

Luxurious Amenities and Comfortable Accommodations
Experience a stay like no other at Hazard Mountain Inn. Our rooms are equipped with modern conveniences such as free Wi-Fi, flat-screen TVs, and cozy seating areas. Upgrade to a room with a microwave and refrigerator for added convenience.

Convenient Facilities for Business and Leisure
Whether you're here for work or relaxation, Hazard Mountain Inn has you covered. Take advantage of our indoor pool, fitness center, and business center with fax and photocopying services. Enjoy a delicious continental breakfast each morning before starting your day.

Ideal Location for Exploring and Relaxing
Located just a short drive from central Hazard, our hotel offers easy access to shopping, dining, and the Hazard ARH Regional Medical Center. Unwind in comfort and style at Hazard Mountain Inn - book your stay today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Guest Reviews

7.4
Based on 281 reviews
Cleanliness: 5.9
Service: 8.9
Location: 8.4
Room Quality: 5.4
Amenities: 7.9
Value for Money: 6.4
Food and Beverage: 8.9
Overall Experience: 7.4
P
Phillip • solo_traveller • us
8
2026-09-05 • via Nuitee
B
Brian • couple • us
8
It was fair but like I said not happy with the smoke smell.
Pros:

Breakfast was good and coffee was awesome

Cons:

Stayed in room 421 and I think it was a X smoking room. You could smell old lingering tobacco smoke and I don't smoke. I think you can never get rid of that odor.

2026-08-31 • via Nuitee
L
Lisa • solo_traveller • us
8
2026-08-30 • via Nuitee
N
Nayeli • couple • us
7
Short
Pros:

How quick and easy it was to check in and out

Cons:

The pool was closed during my stay

2026-08-23 • via Nuitee
J
Jayden • couple • us
5
convenient but more so disappointing
Pros:

Room was nice

Cons:

Under construction and pool was closed which i was not informed about prior to booking. AC unit was also finicky and was 59 degrees upon arrival.

2026-08-10 • via Nuitee
S
Sheila • solo_traveller • us
1
Going to a funeral and all this going on....
Pros:

It was clean and the staff was nice

Cons:

Conditions, my material things were damaged, floor was wet, ceiling leaking. They could of put me in another room or something....
They did give me a discount but didn't offer to pay for my stuff that got damaged.....

2026-07-17 • via Nuitee
P
Penny • extended_group • us
10
2026-06-27 • via Nuitee
D
Duanis • solo_traveller • us
1
Pros:

Nada

Cons:

Es extremadamente caro

2026-06-18 • via Nuitee
D
Dana • couple • us
10
2026-06-16 • via Nuitee
L
Lindsey • couple • us
10
2026-06-04 • via Nuitee
A
Anthony • extended_group • us
7
Fair to good stay
Pros:

Clean and staff

Cons:

Parking and did not clean my room or even bring more towels had to go get them myself

2026-04-23 • via Nuitee
A
Amanda • extended_group • us
10
Very nice clean hotel
Pros:

Very clean and nice staff

Cons:

Nothing

2026-04-20 • via Nuitee
T
Tiffany • solo_traveller • us
2
2026-04-18 • via Nuitee
W
Wright • couple • us
9
2026-04-14 • via Nuitee
R
Robin • solo_traveller • gb
1
Nasty hotel, rude front desk, wrong type of room given which was nasty , dirty , old , and in very poor shape
Pros:

Nothing

Cons:

Room was battered, dirty , smelt , stains on everything , wallpaper peeling off , mood on shower sealant , like something out of a horror show … receptionist was rude, like super rude - it’s being refurbed apparently , doesn’t want returbing , it wants knocking down - you can hear everything on the floor above as well

2026-04-09 • via Nuitee
C
Chelcie • family_with_children • us
9
Pros:

Very nice and clean when I got there.

Cons:

3 night never got maid service, never got clean towels.

2026-03-30 • via Nuitee
K
Kimberly • extended_group • us
8
Pool was closed
Pros:

No breakfast was available. They ran out of food we had to go away from property to get breakfast

Cons:

Make enough breakfast to accommodate guest

2026-03-21 • via Nuitee
R
Rose • family_with_children • us
6
Pros:

We requested a new remodeled room and were given a very old and run down room. Maybe because we booked online.

Cons:

The cracked up floors, the construction i. The building, the pool was closed. We weren't warned about any of this.

2026-03-08 • via Nuitee
M
Mariah • family_with_children • us
1
2026-03-06 • via Nuitee
D
Dustin • extended_group • us
7
overall good and meet expectations, only issue is with the parking situation.
Cons:

the parking is a problem. I understand there is construction but the parking is horrible

2026-03-03 • via Nuitee