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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Non-smoking throughout
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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CCTV outside property
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Security alarm
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Key card access
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Covered parking
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Garage
Review Highlights
Categories
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Property Description
Historic Mansion Accommodation
Experience a stay like no other at Seasons Heritage Melbourne, housed in a beautifully restored historic mansion. Each air-conditioned room features a kitchenette and flat-screen TV for your comfort and convenience.
Convenient Location
Ideally situated, the hotel is a short walk from Alfred Hospital and Wesley College, with easy access to Melbourne's city centre and Tullamarine Airport.
Culinary Delights
Indulge in a culinary journey with Asian-inspired and Australian cuisine made from fresh, seasonal ingredients.
Book now for an unforgettable stay at Seasons Heritage Melbourne.
This property will not accommodate hen, stag or similar parties.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Seasons Heritage Melbourne in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A damage deposit of AUD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Please note that all payments made by a Credit Card will incur a 1.5% non-refundable credit card surcharge.
Please note check-in time is from 14.00 until 23:00. Guests arriving outside reception opening hours must contact the hotel prior to arrival using the contact details found on the booking confirmation, to receive late check-in instructions.
Please note that all rooms are non-smoking, and an AUD $400 cleaning fee will be charged if any evidence of smoking, including on apartment balconies, is detected.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
People no matter the age stay for AUD 55 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is needed) and costs AUD 20 per day.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
Staff was never there when needed, always waiting for someone to attend reception and having to call to get them, then this young lady comes with the worst attitude. She can not be working in hospitality industry!
We didn't have breakfast.
We were disappointed with the receptionist. When we required assistance with ordering a cab for an appointment, she refused saying that they are unable to help. After one hour trying to organise a cab for our appointment, my partner insisted on some assistance and she quickly organised one and apologising for the previous receptionist.
Clean, comfortable and convenient
Close to tram stop. Simple, affordable accommodation.
Lots of long hair in the shower drain and around the bathroom edges.
We stayed here to be close to the Lakeside pavillion for a wedding. The location is great. The hotel is a little tired/run down, but it served us for what we needed. We stayed two nights and it was fine for sleeping. The room does feel a little old. But we had no issue with check in, and parking was $20 per night. Overall a good stay. It is cheap, so you get what you pay for in terms of the room.
Feels a little tired, but it was good overall.
They've got a gym available for use
Kitchenette was just a kettle, a mini fridge, 2 cups, 2 mugs, and 2 teaspoons. If you wanted water you needed to use the bathroom tap. The shower wall only goes halfway so no matter what you do the bathroom floor floods. The double bed in the room was just 2 singles pressed together with a double bed headboard screwed into the wall. Very old small TV with crunchy graphics, only one bedside table for a double bed, they also charge a $200 security deposit that you are not aware of before arriving. There was hair on the bathroom floor and blanket that didn't belong to me, they only provide very thin blankets, and while there was signage in the bathroom saying they would launder towels left on the floor it didn't happen. Additionally, the window and backdoor leading to the balcony did not have flywire. There were scuffs and paint marks all on the walls, carpet coming away from the floor in the hall, the bathroom door handle was missing a nail and the toilet paper holder was broken. All round a huge let down.
Short distance to alfred hospital which i had a day procedure at
Upon arrival our room window was open, my child had half their body hanging out at one stage, to the point my 2yr old could've fit and fell the 7 storeys high that we were staying. Flyscreen or another precaution should be in place for safety.
Toaster was very dirty inside, oil splatters in kitchen, ants also on bench when we arrived, bathroom exhaust barely worked so entire room was steamy, no doona cover on doona for bed.
Sandra at reception was great, hotel smelt was barely furnished to that of a asylum seeker hotel standard from the uk… carpet was worn, kettle was a white cheap from supermarket, no coffee , kitchen was non existent or wouldn’t use. Spend $10 more and go to oaks next door. This place hasn’t been touched since I stayed in 2017 and is borderline a health hazard
Well located but run down hotel with shabby corridors and few amenities. You get what you pay for.
Double bed, expected a queen bed
Proximity to The Alfred Hospitals and restaurants plus IGA if needed. Bed and linen clean and comfortable
Rooms could have been cleaner in detail. Had to keep blinds down due to proximity of next building
The parking, there was no mention when the booking was made that car parking would be a car lift which having a larger car was very stressful to negotiate. Wouldn’t book the hotel again if parking was required 😡😡
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