Holiday Inn Express Hotel & Suites Auburn Hills by IHG

Hotels
Holiday Inn Express
8.8 (626 reviews)
3990 Baldwin Road , Auburn Hills , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable beds
Good breakfast
Cons:
No hot tub
Cold pool
Room noise issues
Limited beverage options

Categories

Cleanliness
8.8
Cleanliness mentioned positively in several reviews, but one review indicated noise and issues with room assignment affecting overall satisfaction.
Service
9.2
The staff received high praise for friendliness and helpfulness from multiple reviews.
Location
9
Location is frequently mentioned as convenient, particularly for shopping and dining.
Room Quality
8.6
Mixed sentiments with specific complaints about room assignment and noise, potentially affecting comfort.
Amenities
8.7
Some amenities received positive comments but issues reported with the cold pool.
Value for Money
8.6
General satisfaction indicated, but some reviews suggested room for improvement in regards to amenities.
Food and Beverage
8.5
Breakfast was noted as good but with specific mentions of items that could be improved.
Overall Experience
9
Overall positive experiences noted, but impacted by specific room complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 18:39

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated near Interstate 75, adjacent to Great Lakes Crossing Mall.

Relax and Unwind: Enjoy the indoor pool, daily breakfast, and on-site gift shop.

Modern Amenities: Each room is equipped with a flat-screen TV, free Wi-Fi, microwave, fridge, and coffee maker.

Experience a seamless blend of comfort and convenience at the Holiday Inn Express Hotel & Suites Auburn Hills. Book your stay now to enjoy all these fantastic amenities and more!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Guest Reviews

8.8
Based on 626 reviews
Cleanliness: 8.8
Service: 9.2
Location: 9
Room Quality: 8.6
Amenities: 8.7
Value for Money: 8.6
Food and Beverage: 8.5
Overall Experience: 9
M
Michael solo_traveller us
10
Pros:

The room was amazing and well equipped

Cons:

Regular coffee had run out by 9 am.

2026-08-04 via Nuitee
J
Jörg solo_traveller de
7
2026-08-03 via Nuitee
J
John couple us
10
2026-07-25 via Nuitee
B
Betsy couple us
10
Great choice!
Pros:

Convenient location and cinnamon rolls at the breakfast. Haha

Cons:

We only had two towels set up in the room . We had two of us but it’s nice to have more than 1 towel for the room.

2026-07-22 via Nuitee
L
Lisa solo_traveller us
8
2026-07-14 via Nuitee
D
Diane couple vi
7
Cons:

Several mornings there was very little hot water for a shower. Shower was lukewarm at best.

2026-06-25 via Nuitee
N
Nancy solo_traveller us
10
2026-06-22 via Nuitee
E
Erica family_with_children us
5
2026-06-18 via Nuitee
C
Carmen solo_traveller us
10
Pros:

How clean the whole room was. The bed was very comfortable, and the pillows were too! The bathroom was very clean and thats a plus!!

2026-06-18 via Nuitee
D
DEJIAN solo_traveller cn
10
很好的酒店
Pros:

很棒的酒店

Cons:

2026-06-07 via Nuitee
N
Nicholas couple us
1
It had bed bugs
Pros:

It was clean but there were bed bugs

Cons:

It had bed bugs

2026-06-06 via Nuitee
G
Glenn couple us
10
3rd time staying there.
Pros:

Location is perfect. Clean with great staff

2026-05-29 via Nuitee
S
shaoqing family_with_children ca
9
总体非常好
Pros:

早餐非常好。离商场近。

Cons:

靠近高速一侧房间噪音有些大,在晚上的时候。

2026-05-22 via Nuitee
B
Bo couple us
9
2026-05-17 via Nuitee
D
DIANE solo_traveller us
8
Good in spite of circumstance
Pros:

Staff, room, no complaints about experience

Cons:

The water situation. Understand couldn't do anything but neither could we safely use any of the facilities.
Not comfortable using shower when using sanitizer after washing hands was suggested at another close x establishment

2026-05-17 via Nuitee
B
Bo couple us
10
2026-05-11 via Nuitee
C
Cornelia couple de
9
Alles super
Pros:

Direkt am Outlet Center gelegen, ich war mehrmals dort und immer sehr zufrieden

Cons:

Die Zimmer in der untersten Etage sind nicht ganz so toll, lauter

2026-05-06 via Nuitee
J
Jennifer family_with_children us
8
Really like the heated bidet toilet
Pros:

Didn’t have the housekeeping come in and then the next day no towels available pool was ice cold some staff not the friendliest but overall it was fine

Cons:

Very loud all night Saturday, resulting in zero sleep, I’m sure it was just guest back-and-forth but loud and above us as well

2026-04-27 via Nuitee
P
Phuonguyen couple us
8
Pros:

Location was good

Cons:

parking was full

2026-04-25 via Nuitee
J
James couple us
8
2026-04-20 via Nuitee