Embassy Suites by Hilton Nashville SE Murfreesboro

Hotels
•
Hilton Worldwide
8 (206 reviews)
1200 Conference Center Blvd, Murfreesboro, Tennessee, 37129 , Murfreesboro , US

Pets allowed

Facilities

Elevator
Fitness facilities
ATM/banking
Gift shops or newsstand
Conference space
Golfing nearby
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Express check-out
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (explicit praise for Kendra and Eli)
Excellent breakfast (multiple reviews calling it great/best ever)
Comfortable beds and spacious rooms reported by some guests
Close to shops and restaurants
Fast check-in and generally polite staff
Full of amenities and good drinks/food per some reviews
Cons:
Multiple cleanliness issues (dirty/neglected rooms, stained cabinetry, duct-taped carpet)
Poor housekeeping (inconsistent towel/coffee/tea replenishment, only made bed once)
Pool problems (cloudy water, strong chemical smell causing irritation)
Value concerns (parking fee $16, 'value for money very low')
Room maintenance issues (peeling fake leather, lifted rug fixed with tape)
Occasional maintenance/service lapses (delayed/forgotten responses), reservation/cancellation communication problem

Categories

Cleanliness
5.5
Multiple reviews explicitly call the property outdated and dirty (stained cabinetry, duct tape on carpet, peeling fake leather), housekeeping failures (only made bed once, didn’t replenish towels), and a pool with cloudy water/strong chemical smell — overall clearly below average cleanliness.
Service
9.5
Service is frequently praised (Kendra at the front desk, Eli singled out as excellent, fast check-in, staff described as very nice and helpful). Some isolated lapses (maintenance slow, one front-desk oversight) but overall strong customer service sentiment.
Location
9
Location was mentioned positively ('close to shops and restaurants') with no negative location feedback — a clear plus for guests.
Room Quality
7
Mixed feedback: some guests report spacious rooms and very comfortable beds, while others note neglected, outdated rooms with visible repairs (duct tape, peeling materials, lifted rug) — average-to-slightly-below for room quality.
Amenities
8.5
Amenities are generally available and praised (full of amenities), and breakfast/drinks are strong, but the pool had serious issues (cloudy, strong chemical smell causing irritation) and a missing onsite store was noted — overall slightly above average with notable problems.
Value for Money
6
Explicit complaints about value (parking fee $16 called a joke, 'value for money very low') and room condition reduce perceived value compared with expectations.
Food and Beverage
9.5
Food and beverage consistently receive strong praise: multiple guests cite 'great breakfast' and 'best hotel breakfast I’ve ever had', plus positive notes on drinks/food.
Overall Experience
9
Overall sentiment is mixed but leans positive due to excellent service and standout breakfast; however cleanliness and some amenity issues temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Luxurious Amenities for a Comfortable Stay
Indulge in the indoor pool and 24-hour fitness center, or relax at Caffeinas Marketplace. Unwind at the bar/lounge after a daily complimentary reception.

Convenience at Your Fingertips
Stay connected with wireless internet, take advantage of room service, and enjoy a daily continental breakfast. Have a seamless stay with concierge services and a 24-hour business center.

Prime Location for Events and Entertainment
With over 41,000 square feet of event space, this hotel is perfect for any occasion. Explore nearby attractions like The Avenue Murfreesboro and Stones River National Battlefield.

Book your stay at Embassy Suites by Hilton Nashville SE Murfreesboro for a memorable and convenient experience.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Pets

    Pet max weight (per pet) in lb is 65

  • Pets

    Maximum number of pets per room 2

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

See all policies

Location

Guest Reviews

8
Based on 206 reviews
Cleanliness: 5.5
Service: 9.5
Location: 9
Room Quality: 7
Amenities: 8.5
Value for Money: 6
Food and Beverage: 9.5
Overall Experience: 9
P
phillipsZ6015PY • Couples
2
Terrible at best
Pros:

The one bright spot of the whole place is Kendra at the front desk hotel needs a complete remodel it is terrible they wanted to charge 16 dollars for parking what a joke don't bother to call for maintenance they either do not care or do not exist as a diamond member of hilton it is hard to think they support this hotel

2026-01-31 • via Tripadvisor
7
780jocelynf • Family
4
Outdated and dirty
Pros:

We are gold members and have stayed at many Hilton hotels…we have never had such a neglected room anywhere. Duct tape holding down the carpet, fake leather peeling off the chairs, dirty, stained cabinetry and crumbs falling out of the sofa bed. I wish I would have read the reviews before our stay. Don’t stay here.

2025-12-27 • via Tripadvisor
E
Ebeck1986 • Family • Etowah, North Carolina
10
Great and comfortable stay!
Pros:

We stayed here for a quick overnight during the holidays while visiting family. What a great hotel! Super friendly staff, fast check-in, a really spacious room, comfortable beds (one of the best nights’ sleep I’ve had in a hotel, actually). Great breakfast! This will be our go-to in Murfreesboro from now on.

2025-12-20 • via Tripadvisor
L
L693NWhannahw • Business
10
Eli is awesome
Pros:

Eli was absolutely amazing. We were helped quickly and efficiently when we had a problem with our room. All smiles, 10/10 customer service. Will return just for Eli!

2025-12-10 • via Tripadvisor
T
Tee
10
Pros:

Drinks were good and food

2025-10-11 • via Nuitee
C
Clay
10
Pros:

👍👍👍

2025-10-08 • via Nuitee
L
Larry • partner
10
Pros:

Yes & Yes!

2025-10-06 • via Nuitee
T
Tim • partner
10
Pros:

Beautiful property, friendly staff, fantastic breakfast, and very comfortable accommodations. Would def stay here again id we ever come back this way!

2025-10-06 • via Nuitee
A
Andrea • family_with_children
6
Pros:

The room was great our only issues was we picked the hotel for the pool and the pool wasn’t good it was extremely cloudy. We talked so someone about it they said to wait and disappear for 30 mins my husband went to the front desk and found the gentleman and he seemed to have forgotten us. He said it was fine but it smelled so strong of chemicals. My nephews eyes are still extremely red and irritated.

2025-10-06 • via Nuitee
B
Brandy
6
Pros:

Close to shops and restaurants a plus

2025-10-05 • via Nuitee
B
bryan • friends
4
Pros:

Housekeeping staff was terrible
Only made the bed one
Didn’t replenish the towels like they should have
Didn’t refill the coffee and tea dispenser in the room
So value for money very low

2025-10-05 • via Nuitee
K
Kevin • family
10
Pros:

Been staying here for several years. The staff is always very nice and helpful

2025-10-05 • via Nuitee
M
Micah • family
10
Pros:

Best hotel breakfast I’ve ever had!

2025-10-03 • via Nuitee
E
Elmer
8
Pros:

Friendly staff

2025-10-03 • via Nuitee
B
Brenda
8
Pros:

The rug connected to the tile was lifted and “fixed” with tape and it was even peeling. I would think embassy suites could afford a proper repair

2025-09-23 • via Nuitee
A
Alberto
2
Pros:

My reservation was cancelled but I was receiving emails telling that everything was fine. I am done with Hotels.com
I didn’t cancel anything.

2025-09-20 • via Nuitee
L
Lou
8
Pros:

No boutique/store to purchase toothpaste etc.

2025-09-16 • via Nuitee
K
Kenyatta • family
10
Pros:

Very laid back atmosphere. Quiet and comfortable suites. Full of amenities.

2025-09-12 • via Nuitee
T
themarvelousmst • Business • Knoxville, Tennessee
10
Comfortable Stays with Standout Perks at Embassy Suites Murfreesboro
Pros:

I’ve stayed at Embassy Suites Murfreesboro twice—once for business travel and again for a weekend conference—and each time I left impressed.

The spacious suites make it easy to balance work and relaxation, with separate areas for resting and preparing for the day. For conferences, the hotel’s meeting spaces are modern, well-managed, and supported by attentive staff who keep events running smoothly.

What really stands out are the daily amenities. Mornings begin with a full breakfast bar, complete with made-to-order omelettes—a refreshing upgrade from the standard hotel breakfast. Evenings are just as enjoyable, thanks to the on-site bar and complimentary happy hour, which provide a relaxed way to unwind and connect after a busy day.

Add in consistently friendly service and a convenient location, and Embassy Suites Murfreesboro proves to be a reliable choice for both business and conference travel. I’ve already booked another stay for business this September and look forward to returning.

2025-09-06 • via Tripadvisor
D
Dialka • family
10
Pros:

Hotel was very nice and comfy.

2025-09-03 • via Nuitee