Leonardo Hotel Liverpool

Hotels
•
Leonardo Hotels
8.3 (11877 reviews)
No. 31 Keel Wharf , Liverpool , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.78
There was dust under the bed, and mold was visible in the bathtub and the window. Heavy condensation after each shower indicated poor ventilation.
Service
9.05
Staff were friendly and helpful throughout our stay, but there were some negative experiences reported, especially at checkout.
Location
9.29
Fabulous location on the docks, close to restaurants, shops, and attractions.
Room Quality
7.74
Some issues reported with room facilities, including broken items, and not meeting 4-star standards.
Amenities
8.27
Bar closing early and high prices for snacks were noted, but the lobby area and food/drink selection had positive remarks.
Value for Money
8.73
Good pricing for location and quality, but some felt it was expensive considering room issues.
Food and Beverage
7.28
Breakfast had limited choices and long queues, with some items not meeting freshness expectations.
Overall Experience
8.25
Guests highlighted the enjoyable location and friendly atmosphere, despite several noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Convenient Location
Leonardo Hotel Liverpool - formerly Jurys Inn is ideally located just a 5-minute walk from the city centre, making it the perfect base for exploring all that Liverpool has to offer.

Comfortable Accommodation
The bedrooms at the hotel are designed for both relaxation and productivity, featuring amenities such as flat-screen TVs, spa toiletries, work space areas, and tea/coffee making facilities to ensure a comfortable stay for all guests.

Exceptional Services
With a 24-hour reception, dry cleaning, and laundry services, Leonardo Hotel Liverpool goes above and beyond to meet the needs of its guests, ensuring a seamless and enjoyable stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Leonardo Hotel Liverpool - formerly Jurys Inn now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.3
Based on 11877 reviews
Cleanliness: 7.78
Service: 9.05
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.25
B
Ben • extended_group • gb
7
2026-03-28 • via Nuitee
F
Franklin • couple • gb
10
2026-03-28 • via Nuitee
D
Danita • family_with_children • im
10
Pros:

Close to everything, comfy bed.

2026-03-28 • via Nuitee
M
macie • couple • gb
8
Pros:

nice view
comfortable bed
good sized tv
nice shower

Cons:

the bin in the bathroom had used sanitary products in on arrival.
the bathroom sink was blocked.

2026-03-28 • via Nuitee
P
Peter • solo_traveller • gb
10
2026-03-28 • via Nuitee
N
Nicole • couple • gb
8
Great location and nice bar area. Expensive, drink elsewher.
Pros:

Great location for the docks and Arena.

Cons:

The bar was very expensive. The carpets in our room were stained.
No facilities to charge phones. My charger wasn’t working and there was no charger or charging banks available.

2026-03-28 • via Nuitee
E
Emma • family_with_children • gb
9
Fantastic Hotel. Really super rooms
Pros:

Great location. Great clean rooms with big beds and everything you need. Loved our stay.

Cons:

There was not a price list for the items in the fridge or any information stating that you would be charged for items in the fridge. Other than that it was a pretty perfect room.

2026-03-28 • via Nuitee
N
Nicola • solo_traveller • gb
4
Average hotel but great location
Pros:

Great location

Cons:

Didn’t inform that they would take a 100
Deposit as it was a one night booking

2026-03-28 • via Nuitee
C
carl • couple • gb
9
Great stay and location
Pros:

Clean and comfortable

2026-03-28 • via Nuitee
C
Claire • family_with_children • gb
8
2026-03-28 • via Nuitee
S
Stephen • couple • gb
9
Good price and enjoyable stay
Pros:

Close to m&s arena
Good food

Cons:

Nothing really

2026-03-27 • via Nuitee
D
Dunne • family_with_children • gb
4
Pros:

Close go MS arena

Cons:

Dirty bathroom, noisy most of the night.

2026-03-27 • via Nuitee
J
John • family_with_children • gb
9
Pros:

Brilliant location for M & S arena. Close to parking with a discount from the hotel

Cons:

Slow lifts

2026-03-27 • via Nuitee
C
c • extended_group • gb
7
Overall good very friendly staff
Pros:

Location

Cons:

Bathroom had no hand held shower or shower head cup

2026-03-27 • via Nuitee
M
Mark • family_with_children • gb
5
I'm not a fan of the fan
Pros:

Great location, helpful staff on reception, room clean

Cons:

The fan in the bathroom!!!!! It wouldn't shut off, ran all night, was loud even with the bathroom door shut and kept me awake all night

2026-03-27 • via Nuitee
G
Gleadhill • couple • gb
7
2026-03-27 • via Nuitee
C
Catherine • family_with_children • gb
10
Pros:

Easy to check in all relevant information provided by staff overall excellent service

Cons:

N/A

2026-03-27 • via Nuitee
D
Dawn • extended_group • gb
8
An enjoyable stay - despite the issues at breakfast.
Pros:

Its location to the city.

Cons:

The restaurant at breakfast was extremely busy, chaotic and long waits for food to be topped up.

2026-03-27 • via Nuitee
L
Lesley • family_with_children • gb
10
2026-03-27 • via Nuitee
E
Elaine • extended_group • gb
10
Lovely location friendly staff
Pros:

Homely

Cons:

Couldn’t open the window

2026-03-27 • via Nuitee