Leonardo Hotel Liverpool

Hotels
Leonardo Hotels
8.3 (13360 reviews)
No. 31 Keel Wharf , Liverpool , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.78
There was dust under the bed, and mold was visible in the bathtub and the window. Heavy condensation after each shower indicated poor ventilation.
Service
9.05
Staff were friendly and helpful throughout our stay, but there were some negative experiences reported, especially at checkout.
Location
9.29
Fabulous location on the docks, close to restaurants, shops, and attractions.
Room Quality
7.74
Some issues reported with room facilities, including broken items, and not meeting 4-star standards.
Amenities
8.27
Bar closing early and high prices for snacks were noted, but the lobby area and food/drink selection had positive remarks.
Value for Money
8.73
Good pricing for location and quality, but some felt it was expensive considering room issues.
Food and Beverage
7.28
Breakfast had limited choices and long queues, with some items not meeting freshness expectations.
Overall Experience
8.25
Guests highlighted the enjoyable location and friendly atmosphere, despite several noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Convenient Location
Leonardo Hotel Liverpool - formerly Jurys Inn is ideally located just a 5-minute walk from the city centre, making it the perfect base for exploring all that Liverpool has to offer.

Comfortable Accommodation
The bedrooms at the hotel are designed for both relaxation and productivity, featuring amenities such as flat-screen TVs, spa toiletries, work space areas, and tea/coffee making facilities to ensure a comfortable stay for all guests.

Exceptional Services
With a 24-hour reception, dry cleaning, and laundry services, Leonardo Hotel Liverpool goes above and beyond to meet the needs of its guests, ensuring a seamless and enjoyable stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Leonardo Hotel Liverpool - formerly Jurys Inn now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.3
Based on 13360 reviews
Cleanliness: 7.78
Service: 9.05
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.25
L
Linzi solo_traveller gb
10
Pros:

Great location, good price, lovely rooms and very friendly helpful staff.

Cons:

Nothing.

2026-08-08 via Nuitee
B
Barry couple gb
10
Nice friendly reception and staff
Pros:

Fresh modern and friendly in a great position

2026-08-08 via Nuitee
K
Kian couple gb
10
2026-08-08 via Nuitee
L
Lindsley extended_group je
7
2026-08-08 via Nuitee
N
Neil couple gb
9
Leonardo midweek break
Pros:

Location on Albert dock was great. Close to city centre and also for bus stop to the airport.

Cons:

Bedroom carpets and curtains could do with a clean and refresh

2026-08-08 via Nuitee
N
Nicola couple gb
9
Love Liverpool, Love Leonardos.
Pros:

Everything, we stay regularly, always in one of your super suites, it makes sense as I visit with my 90 year old Aunty, she’s from Liverpool and just loves returning.

Cons:

Nothing, only, as part of booking a suite you are given various vouchers for the duration of your stay, however the last couple of stays these have been difficult to obtain and when using them treated with suspicion by some members of staff. Anne on reception was extremely helpful and kindly sorted out one situation, when she was off duty I just paid for goods as I was so embarrassed, thank you Anne, wish you’d been on duty for the whole of our stay.

2026-08-08 via Nuitee
S
Sandra couple ie
8
2026-08-08 via Nuitee
S
Stephanie extended_group gb
8
2026-08-08 via Nuitee
T
Thomas extended_group gb
9
Leonardo hotel was exactly what we hoped it would be - clean, comfortable and friendly.
Pros:

Breakfast very good. Location excellent for our requirements.

Cons:

Everything was good.

2026-08-08 via Nuitee
R
rachel family_with_children gb
6
It was okay, nothing special. Location was good.
Pros:

Good location, friendly staff

Cons:

Dirty spoon for hot drinks, air con didn’t work, lots of bugs in the bathroom

2026-08-08 via Nuitee
I
Isaac extended_group es
10
Pros:

Localización. Precio

2026-08-08 via Nuitee
J
Jake family_with_children gb
10
Only place I look at when booking a stay in Liverpool.
Pros:

Staff are friendly
Breakfast is good
Rooms are clean and tidy
Local to the Docks, Ferris Wheel and Restaurants and food trucks!

Cons:

N/A

2026-08-08 via Nuitee
J
Jackie extended_group gb
7
Will Definately go back good value for money. Breakfast was good too.
Pros:

Quiet, nice bedroom, great shower.

Cons:

Bed and pillows were hard so slept on top of the duvet!!

2026-08-07 via Nuitee
C
Catherina Maria solo_traveller nl
8
2026-08-07 via Nuitee
D
Dameon couple gb
10
Excellent stay and will be returning
Pros:

The hotel was central to everything we needed, walking distance to most attractions. It was very clean and the beds were comfortable. Every member of staff was welcoming, friendly and helpful.

Cons:

Can’t fault it at all

2026-08-07 via Nuitee
S
Samantha couple ie
10
2026-08-07 via Nuitee
M
margret couple gb
10
2026-08-07 via Nuitee
T
Tony solo_traveller gb
8
OK stay
Pros:

Comfortable bed and room

Cons:

Stains on carpet from tea making could have done with a clean

2026-08-07 via Nuitee
E
Elvine solo_traveller fr
8
2026-08-07 via Nuitee
M
Marcela family_with_children co
5
Bien
Pros:

Ubicación buena. Desayuno variado y generoso

Cons:

Medidas de seguridad.

2026-08-07 via Nuitee