Leonardo Hotel Liverpool

Hotels
•
Leonardo Hotels
8.3 (12008 reviews)
No. 31 Keel Wharf , Liverpool , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.78
There was dust under the bed, and mold was visible in the bathtub and the window. Heavy condensation after each shower indicated poor ventilation.
Service
9.05
Staff were friendly and helpful throughout our stay, but there were some negative experiences reported, especially at checkout.
Location
9.29
Fabulous location on the docks, close to restaurants, shops, and attractions.
Room Quality
7.74
Some issues reported with room facilities, including broken items, and not meeting 4-star standards.
Amenities
8.27
Bar closing early and high prices for snacks were noted, but the lobby area and food/drink selection had positive remarks.
Value for Money
8.73
Good pricing for location and quality, but some felt it was expensive considering room issues.
Food and Beverage
7.28
Breakfast had limited choices and long queues, with some items not meeting freshness expectations.
Overall Experience
8.25
Guests highlighted the enjoyable location and friendly atmosphere, despite several noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Convenient Location
Leonardo Hotel Liverpool - formerly Jurys Inn is ideally located just a 5-minute walk from the city centre, making it the perfect base for exploring all that Liverpool has to offer.

Comfortable Accommodation
The bedrooms at the hotel are designed for both relaxation and productivity, featuring amenities such as flat-screen TVs, spa toiletries, work space areas, and tea/coffee making facilities to ensure a comfortable stay for all guests.

Exceptional Services
With a 24-hour reception, dry cleaning, and laundry services, Leonardo Hotel Liverpool goes above and beyond to meet the needs of its guests, ensuring a seamless and enjoyable stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Leonardo Hotel Liverpool - formerly Jurys Inn now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.3
Based on 12008 reviews
Cleanliness: 7.78
Service: 9.05
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.25
C
Carla • family_with_children • gb
8
2026-04-19 • via Nuitee
N
Neil Thorpe • solo_traveller • gb
8
Pros:

Location was great for us with the venue just a very short walk away and shops and bars not to far aswell

Cons:

It's not that I didn't like anything but I think more outdoor bins for cigarette buts and rubbish, but the area outside was clean and tidy at the time of our visit. Also could try and get a bit of discount off council for the parking.

2026-04-18 • via Nuitee
C
Carol • solo_traveller • gb
9
Pros:

Staff & Location excellent.

Cons:

For an Executive Room, the carpet & headboard require replacement. Also, noise from outside with air-con units during the night.

2026-04-18 • via Nuitee
D
Dave • solo_traveller • gb
10
Pros:

Room was amazing staff wer fantastic

2026-04-18 • via Nuitee
K
Keeley • couple • gb
8
The stay was good, peaceful and satisfactory but cleanliness can be improved
Pros:

The temperature of the room, the bath and a handy location

Cons:

The fact that a bottle of water cost £4 and the carpet was stained in several places. Also, the glasses at the bar were dirty

2026-04-18 • via Nuitee
G
Georgia • couple • gb
6
2026-04-18 • via Nuitee
P
PATRICIA • couple • im
10
All spot on as was close to the M&S Arena and not to far into town.
Pros:

Reception area as soon as walking in felt friendly along with the staff.

2026-04-18 • via Nuitee
J
Jackie • solo_traveller • gb
9
Cons:

Not enough seating in the bar area

2026-04-18 • via Nuitee
D
Dane • solo_traveller • gb
10
Pros:

The staff was lovely very welcoming and so helpful

Cons:

Notting

2026-04-18 • via Nuitee
L
Leonard • extended_group • gb
10
Lovely comfortable stay.
Pros:

Lovely comfortable bed, friendly staff, breakfast. We booked into this hotel after we refused to stay in an Vbro accommodation that we booked for 4 nights in Liverpool over the Grand National weekend. Lots of the other hotels were fully booked on the nights we stayed here and it cost us over £1,000 for the 4 nights b&b and my sister had to share the room with us as we couldn't afford 2 rooms, Lucky our room had a double bed and a single bed. We were lucky to get into this hotel. The room was very comfortable and spacious, clean and breakfast was well cooked and hot. Staff very friendly and knowledgeable about the area.

Cons:

The price. But Hayho that's what the hotel was charging for these dates. Be well aware if you are going down to Liverpool for the Ladies Day and Grand National Day or going to any specific venue, hotels hike up the prices.

2026-04-18 • via Nuitee
Z
Zowie • solo_traveller • gb
4
2026-04-18 • via Nuitee
J
Jacqueline • solo_traveller • gb
9
2026-04-18 • via Nuitee
E
Emily • couple • gb
6
Pros:

Location good

Cons:

Rooms

2026-04-18 • via Nuitee
S
Samantha • solo_traveller • gb
9
Pros:

Close to everything ans very good views

Cons:

No parking for disabled it was very far and that ypu jade to pay for parking also

2026-04-18 • via Nuitee
E
Eileen • solo_traveller • gb
8
Pros:

Very comfortable clean room
Location perfect for M&S arena

Cons:

Breakfast was very busy but could have been better organised
Shortage of food

2026-04-18 • via Nuitee
S
Sue • couple • gb
10
2026-04-18 • via Nuitee
E
Emily • family_with_children • gb
10
2026-04-17 • via Nuitee
A
Alison • solo_traveller • gb
9
Pros:

It was in an ideal position for the Arena.

2026-04-17 • via Nuitee
A
Allan • couple • gb
10
2026-04-17 • via Nuitee
R
Robert • couple • gb
5
Not the best, smells and unfriendly staff.
Pros:

Location

Cons:

Hire Doug smell of bad drains as you walk in and doesn’t go away. Felt sick after 10-15 minutes as a result. Check in staff was blunt and not at all friendly.

2026-04-17 • via Nuitee