Leonardo Hotel Liverpool

Hotels
Leonardo Hotels
8.3 (11544 reviews)
No. 31 Keel Wharf , Liverpool , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Currency exchange
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.78
There was dust under the bed, and mold was visible in the bathtub and the window. Heavy condensation after each shower indicated poor ventilation.
Service
9.05
Staff were friendly and helpful throughout our stay, but there were some negative experiences reported, especially at checkout.
Location
9.29
Fabulous location on the docks, close to restaurants, shops, and attractions.
Room Quality
7.74
Some issues reported with room facilities, including broken items, and not meeting 4-star standards.
Amenities
8.27
Bar closing early and high prices for snacks were noted, but the lobby area and food/drink selection had positive remarks.
Value for Money
8.73
Good pricing for location and quality, but some felt it was expensive considering room issues.
Food and Beverage
7.28
Breakfast had limited choices and long queues, with some items not meeting freshness expectations.
Overall Experience
8.25
Guests highlighted the enjoyable location and friendly atmosphere, despite several noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Convenient Location
Leonardo Hotel Liverpool - formerly Jurys Inn is ideally located just a 5-minute walk from the city centre, making it the perfect base for exploring all that Liverpool has to offer.

Comfortable Accommodation
The bedrooms at the hotel are designed for both relaxation and productivity, featuring amenities such as flat-screen TVs, spa toiletries, work space areas, and tea/coffee making facilities to ensure a comfortable stay for all guests.

Exceptional Services
With a 24-hour reception, dry cleaning, and laundry services, Leonardo Hotel Liverpool goes above and beyond to meet the needs of its guests, ensuring a seamless and enjoyable stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Leonardo Hotel Liverpool - formerly Jurys Inn now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.3
Based on 11544 reviews
Cleanliness: 7.78
Service: 9.05
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.25
N
Naweed family_with_children gb
9
2026-03-07 via Nuitee
E
Eva couple gb
10
2026-03-07 via Nuitee
K
Kev solo_traveller gb
7
2026-03-07 via Nuitee
C
Carla family_with_children gb
8
2026-03-07 via Nuitee
S
Staci solo_traveller gb
10
Pros:

Breakfast was beautiful

Cons:

Drinking mugs in the room were slightly mucky but nothing major, room quite small for a “superior double”

2026-03-07 via Nuitee
A
Andrea family_with_children ch
8
Pros:

Die Lage und das Frühstück waren sehr gut.
Betten waren auch gut und sauber.

Cons:

Überall extrem schmutzige Teppiche!
In die Jaher gekommen und sollten ausgewechselt werden.

2026-03-07 via Nuitee
A
Andrew solo_traveller gb
8
2026-03-07 via Nuitee
G
George family_with_children gb
9
Pros:

Very comfortable stay. Good staff. Great location.

2026-03-07 via Nuitee
C
Caitlin solo_traveller gb
10
Beautifully prefection
Pros:

The hotel was beautiful, clean and the views was amazing!!! Definitely be coming back!!!

Cons:

Nothing

2026-03-07 via Nuitee
M
Montanna family_with_children gb
6
Pros:

Hotel location was brilliant for the M&S arena. Rooms were nice, beds comfy.

Cons:

The prices for the night we stayed were absolutely extortionate. What would usually be a approx 80 per night, they pushed the price up to 240 for the night without breakfast, which the room was absolutely NOT worth. In the current climate, to be taking advantage to the point of TRIPLING the room rate is disgusting. Bathrooms really let the room down too, tired, chipped mirrors very dated.

2026-03-06 via Nuitee
R
Ryder couple gb
10
Perfect stay
Pros:

Clean friendly

Cons:

Nothing

2026-03-06 via Nuitee
D
Dru couple gb
1
2026-03-06 via Nuitee
H
Hughes family_with_children gb
7
2026-03-05 via Nuitee
R
Richard couple gb
8
2026-03-05 via Nuitee
H
Helena extended_group gb
7
2026-03-05 via Nuitee
A
Ariane extended_group ie
10
Pros:

Localização

2026-03-05 via Nuitee
M
Mc Connell extended_group gb
7
Bed comfy. Location perfect. Bathroom very disappointing.
Cons:

Bathroom needs updated. Tap on sink could have came off at any use!! Cheap, thoroughly outdated bathroom.

2026-03-05 via Nuitee
J
John couple gb
10
2026-03-04 via Nuitee
D
Denise family_with_children gb
8
Pros:

Convenient location. Helpful staff

Cons:

Room was cold and room heating and cooling control did not seem to work.

2026-03-04 via Nuitee
H
Hilary family_with_children gb
9
Pros:

Very convenient to Exhibition Centre. Staff very friendly and helpful explaining about parking and getting discount. Breakfast good. Would recommend and return.

2026-03-04 via Nuitee