Hilton Garden Inn Beaufort

Hotels
Hilton Garden Inn
8.3 (582 reviews)
1500 Queen Street , Beaufort , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Good food quality
Cons:
Issues with cleanliness
High costs for amenities
Uncomfortable beds reported

Categories

Cleanliness
7.38
There were mentions of mold in the ice bucket and rust in the bathroom, indicating potential cleanliness issues.
Service
8.35
Friendly staff were often noted, but there were complaints about the attitude of the front desk.
Location
9.39
Convenient location with close access to town, restaurants, and the Historic District.
Room Quality
8.34
Overall positive mentions about space and cleanliness, but some reports of uncomfortable beds.
Amenities
7.87
Criticism about the lack of continental breakfast options and additional charges for parking.
Value for Money
7.83
Some reviews indicated dissatisfaction with the pricing compared to services offered.
Food and Beverage
8.88
Positive mentions about the food quality, especially breakfast made by staff members.
Overall Experience
8.35
Mixed reviews overall, with both positive and negative sentiments expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:25

Property Description

Convenient Location
Located just 3 minutes from downtown Beaufort, South Carolina, and the Beaufort Town Shopping Center, the Hilton Garden Inn Beaufort offers easy access to local attractions and amenities.

On-Site Dining and Entertainment
Indulge in delicious meals at the Great American Grill, grab a drink at the Pavilion Lounge, or satisfy cravings at the Pavilion Pantry snack shop, all without leaving the hotel premises.

Relaxation and Recreation
Enjoy modern amenities such as free Wi-Fi, a 32-inch LCD TV, and an iPod docking station in your spacious room. Take advantage of the gym, seasonal outdoor pool, and free parking during your stay.

Experience comfort and convenience at Hilton Garden Inn Beaufort. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Oct 31, 2025 until Wed, Apr 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAV

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 3.87 per day.

Location

Guest Reviews

8.3
Based on 582 reviews
Cleanliness: 7.38
Service: 8.35
Location: 9.39
Room Quality: 8.34
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 8.88
Overall Experience: 8.35
S
Sandra solo_traveller us
5
Pros:

It's location.

Cons:

Sheets looked like they had not been changed.

2026-03-26 via Nuitee
T
Tiffany couple us
8
2026-03-25 via Nuitee
K
Kimberly couple us
8
2026-03-23 via Nuitee
N
Nick family_with_children us
9
2026-03-05 via Nuitee
G
Godfrey solo_traveller us
10
Pros:

The staff and representatives were just great. Helpful and cheerful. We had an issue with our room the first night. We simply mentioned to the front desk rep that we would like to move to another room for the remainder of our stay. We received a call while out on town from the manager, Ms Davis. She apologized profusely for the issue, which really was not the fault of the staff. By the time we returned to the hotel we were moved now only to a new room but to a suite! Thank you HGI Beaufort for a wonderful stay! We'll be back!

2026-03-03 via Nuitee
R
Rebecca couple us
7
Our stay was easy located for my destination.
Pros:

Very friendly staff.

Cons:

Breakfast cost. Normally an upper hotel has a cont. breakfast.

2026-03-02 via Nuitee
J
James solo_traveller us
10
Exceptionally pleased with our stay.
Pros:

Property was clean, comfortable and centrally located.

Cons:

Disappointed there was no breakfast other than a $15 buffet that wasn’t much of a buffet.

2026-02-28 via Nuitee
J
Jane couple us
10
2026-02-26 via Nuitee
J
Jack couple us
1
Worst Hotel we ever have been in!
Pros:

No breakfast available . . . "not enough staff"

Cons:

TV reception poor, toilet didn't work. Ended up having to switch room.

2026-02-10 via Nuitee
2
287ejr Solo travel
2
BAD
Pros:

Worst hotel experience of my life. The general manager is a real piece of work. Front desk staff was horrible. I think Marlo was her name. The director of sales was up at the front desk at one point and she sucked too. Customer service is unheard of and the management team needs real work. Whoever owns this hotel obviously doesn’t care.

2026-02-05 via Tripadvisor
M
Melissa family_with_children us
10
2026-01-30 via Nuitee
H
Holly couple us
10
2026-01-27 via Nuitee
M
MARCOS family_with_children us
1
2026-01-24 via Nuitee
D
Deise extended_group us
8
2026-01-21 via Nuitee
B
Brandon couple us
10
2026-01-20 via Nuitee
V
Virginia solo_traveller us
7
2026-01-20 via Nuitee
V
Valgrace solo_traveller us
10
Pros:

The comfort and the friendliness of the staff. The food was delicious.

2026-01-20 via Nuitee
D
Dennis family_with_children us
9
Price to high families attending Parris Island ceremonies should have been given a better rate
Pros:

Breakfast Buffet was excellent

Cons:

Bed

2026-01-19 via Nuitee
J
Jeffrey extended_group us
9
2026-01-19 via Nuitee
A
Angela couple us
10
2026-01-19 via Nuitee