Warwick Le Crystal - Montréal

Hotels
Warwick Hotels and Resorts
9.6 (2243 reviews)
1100, rue de la Montagne , Montréal , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Lack of cooking amenities
Slow service in some cases
High cost of room service

Categories

Cleanliness
9.4
Several mentions of cleanliness being good, but some issues noted with maintenance.
Service
9.87
Staff is very friendly and responsive, though there were some misunderstandings.
Location
10
Great location, conveniently situated near attractions.
Room Quality
9.91
Rooms are clean, spacious, and comfortable.
Amenities
8.86
Some amenities were noted as lacking, such as missing cooking equipment.
Value for Money
9.89
Good value for what you get, especially considering the location and comfort.
Food and Beverage
8.85
Food options were good, but some concerns were mentioned regarding quality and price.
Overall Experience
10
Overall, most guests had a very positive experience with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:46

Property Description

Luxurious Accommodations

The Warwick Le Crystal Montreal, nestled in downtown Montreal, offers elegant guest rooms equipped with modern amenities like flat-screen TVs and kitchenettes with espresso machines.

Relaxation and Wellness

Guests can unwind at the saltwater pool, hot tub on the 12th-floor deck, or the spa and sauna. The on-site gym with yoga equipment provides stunning views of the Montreal skyline.

Culinary Delights

Indulge in authentic Thai cuisine at the Siam Restaurant conveniently located within the hotel premises.

Experience luxury and convenience at Warwick Le Crystal Montreal. Book your stay now for a memorable Montreal getaway.

Important information:

Please note, if reservation is pre-paid, the credit card used for booking must be present at check-in.

Please note vehicles with studded tires are not permitted in the parking lot.

- Please note that our team reserves the right to refuse the parking option to a customer in the event of high demand.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 59 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 2243 reviews
Cleanliness: 9.4
Service: 9.87
Location: 10
Room Quality: 9.91
Amenities: 8.86
Value for Money: 9.89
Food and Beverage: 8.85
Overall Experience: 10
G
Gianfranco family_with_children it
7
Hotel bello storico consigliato
Pros:

Struttura storica, molto bella. Stanza molto spaziosa e pulita, ottima posizione. Bella piscina.

Cons:

L’unico ulteriore aspetto da segnalare riguarda l’accoglienza all’ingresso. In una struttura di questo livello ci saremmo aspettati maggiore attenzione verso gli ospiti: nel vedere una famiglia con valigie, bambini o passeggini, sarebbe stato opportuno offrire assistenza o almeno tenere aperta la porta, soprattutto in una situazione di evidente difficoltà.
E mi riferisco praticamente ad ogni singola volta in cui siamo giunti in Hotel.
Non si tratta di un servizio aggiuntivo, ma di semplici attenzioni che incidono sulla qualità complessiva dell’accoglienza e del soggiorno.

2026-08-08 via Nuitee
M
Marta couple es
8
Buena opción
Pros:

La habitación es amplia y el baño también. El personal que te recibe con el coche y se encarga del equipaje muy amables!

Cons:

Aunque tiene cocina, no tiene menaje para cocinar ni bolsas de basura o jabón con esponja para lavar.

2026-08-07 via Nuitee
Y
yu family_with_children us
8
The room is nice and big
Pros:

Location is very close to a lot of restaurants

Cons:

Sometimes it’s too loud at night due to it’s in downtown

2026-08-06 via Nuitee
E
ELODIE family_with_children fr
7
Pros:

L’emplacement et le personnel arrangeant

Cons:

La chambre 418 était vue sur les poubelles avec un réveil à 5h45 pour le ramassage

2026-08-06 via Nuitee
F
Florence extended_group fr
7
Pros:

L’emplacement

Cons:

Le bruit de moteur dans la chambre
La vue sur les poubelles dans la rue
Plus de produits dans la douche

2026-08-05 via Nuitee
H
Hyun Soo couple us
7
2026-08-04 via Nuitee
M
MARIA EUGENIA family_with_children ar
8
Muy bien!!!
Pros:

La ubicación y las instalaciones!!!

Cons:

El servicio de limpieza. varias veces reclamamos toallas, el sillón cama no estaba preparado para la familia y alguna vez se reclamó la limpieza en el cuarto. Nada grave pero estos detalles no deberían suceder en este tipo de alojamiento.

2026-08-04 via Nuitee
B
Brianna extended_group ca
9
Good location, friendly staff, would recommend!
Pros:

Good location, friendly staff, clean room, no street noise, paid parking conveniently located by hotel

2026-08-04 via Nuitee
S
Spencer extended_group ca
10
We loved it!
Pros:

The bath robes were dope. Slippers too

Cons:

No outside pool deck after 10 pm. Wet loungers

2026-08-03 via Nuitee
J
Jessica family_with_children ca
10
Amazing
Pros:

The staff was friendly, welcoming and helpful. The amenities were incredible and gad everything we could have hoped for!

Cons:

Nothing!

2026-08-03 via Nuitee
N
Nadia family_with_children ca
10
2026-08-02 via Nuitee
M
Mickaël solo_traveller fr
9
Pros:

Suite très confortable pour une famille de quatre personnes.
Bonne localisation
Propreté
Jacuzzi très agréable en étage supérieur, à essayer !

Cons:

Le personnel parfois pas au niveau d'un hôtel 5 étoiles, notamment quand il s'agit de simplement saluer les clients de l'hôtel.

2026-08-02 via Nuitee
K
Ka Yu couple ca
9
2026-08-02 via Nuitee
C
Céline family_with_children ch
9
2026-08-02 via Nuitee
M
Marion family_with_children fr
7
Emplacement idéal.
Pros:

Établissement très bien situé. En plein cœur de Montréal. Pas du tout bruyant.

Cons:

Un gros problème absolument tous les jours pour avoir le bon nombre de serviettes! Nous étions 4 et nous avions tous les jours soit 2 ou 3 serviettes… Nous nous sommes plaints plusieurs fois à la réception, à chaque fois le problème a été résolu mais le lendemain rebelotte… La situation était assez énervante et absolument pas digne d’un 5 étoiles. À part ce souci récurrent, le séjour était très agréable.

2026-07-25 via Nuitee
V
Virginie family_with_children fr
8
Bon emplacement
Pros:

Le lit

Cons:

Le personnel, réceptionniste rousse pas très aimable.

2026-07-25 via Nuitee
B
Baufays family_with_children be
10
Super séjour au Warwick à Montréal
Pros:

Top hôtel

2026-07-24 via Nuitee
M
Mark family_with_children gb
10
Pros:

Great room size and the pool was amazing.

Cons:

No breakfast on site, a restaurant round the corner was used but we went out instead.

2026-07-24 via Nuitee
V
Victor solo_traveller es
9
Pros:

Habitación amplia y limpia. Instalaciones comunes muy buenas (piscina, sauna, spa, hot tub al descubierto). Localización cercana a oficinas y zonas comerciales.

Cons:

La zona está algo alejada del puerto viejo.

2026-07-24 via Nuitee
L
Laetitia solo_traveller fr
8
Pros:

Labonne qualité de la literie,la propreté des lieux .
Le petit déjeuner était très bon!

Cons:

La vue sur le côté rue où il y avait plein de déchet.

2026-07-22 via Nuitee