Hotel The Neufchatel

Hotels
8.4 (2424 reviews)
Rue de Neufchatel 34 , Brussels , be

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Good breakfast
Cons:
Some noise issues
Minor maintenance concerns

Categories

Cleanliness
7.86
Some concerns about maintenance, but generally clean and well-kept.
Service
8.83
Staff received high praise for being attentive and friendly.
Location
8.87
Excellent location near attractions with a quiet ambiance.
Room Quality
8.32
Rooms are comfortable and well-furnished, though some noise issues.
Amenities
8.35
Well-equipped rooms, though some improvement in facilities noted.
Value for Money
8.31
Good pricing for the quality and service received.
Food and Beverage
8.36
Enjoyable breakfast with good variety.
Overall Experience
8.33
A satisfying stay with minimal complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:12

Property Description

Luxurious Accommodation
Experience luxury at its finest in our elegant guest rooms designed by Manuel Vraux de S. Laranjeiro. Each room features quality furniture, a private bathroom with a rain shower, and an LED TV with over 40 international channels.

Convenient Location
Situated just a short walk from Avenue Louise, our boutique hotel offers easy access to the city's top attractions, restaurants, and shops. With the Louise Metro Station and Janson Tramway Stop nearby, exploring landmarks like the Grand-Place, Manneken-Pis, and the European Parliament is a breeze.

Exceptional Hospitality
Start your day with a delicious buffet breakfast and enjoy complimentary WiFi throughout your stay. Let us make your visit to Brussels memorable and book your stay at The Neufchatel today.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2424 reviews
Cleanliness: 7.86
Service: 8.83
Location: 8.87
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 8.33
N
Nathalie extended_group fr
8
Très bon endroit pour visiter Bruxelles et profiter de moments de calme
Pros:

Hôtel confortable, très bien placé et calme.
Personnel très sympathique et serviable.

Cons:

Nous avons dû payer un supplément de 20 € par chambre pour avoir demandé des lits jumeaux, qui finalement n'étaient même pas séparés...

2026-07-11 via Nuitee
D
Denis solo_traveller be
8
2026-07-10 via Nuitee
E
Elisabeth solo_traveller fr
10
Je suis venue pour 48 heures, donc j'ai passé un nuit. Rien rien à rajouter.
Pros:

Situé près du centre ville, j'ai connu cet hôtel en 2006 , nous sommes toujours bien accueillis!
Hôtel calme, la personne de la réception est très bienveillante.
Petit déjeuner pour tous les goûts, parfait.
Je suis venue pour 48 heurs

Cons:

Petit bémol, la chambre au 3e étage est confortable par son ameublement et ses services, par contre le matelas du lit est à revoir. Manque de souplesse

2026-07-09 via Nuitee
J
Jessica M. solo_traveller be
9
Séjour nikel comme d'habitude
Pros:

Accueil chaleureux, disponibilité et écoute

2026-07-07 via Nuitee
F
Filip solo_traveller be
10
2026-07-05 via Nuitee
B
bruno solo_traveller fr
8
Pros:

Établissement conforme au descriptif, a 20 mn à pied de la grand place. Personnel très sympathique.

Cons:

Attention, toutes les chambres ne sont pas climatisées.

2026-07-05 via Nuitee
M
Militsa solo_traveller si
10
2026-07-05 via Nuitee
Z
Zuzanna solo_traveller pl
8
2026-07-04 via Nuitee
O
oriela solo_traveller it
5
2026-07-04 via Nuitee
Z
Zaim solo_traveller tr
7
2026-07-04 via Nuitee
E
Ellu couple ee
9
Friendly staff, clean room.
Pros:

The room was clean and comfortable. The entrance to the hotel needs a brush-up. But don’t judge a book by its cover - once you get through the door, everything is good!

2026-07-03 via Nuitee
F
Fabian couple be
7
2026-07-03 via Nuitee
S
Steffie couple nl
4
Geen prettig verblijf!
Pros:

De locatie.

Cons:

Zeer teleurstellend. Voor €150 per nacht verwacht je een schone en verzorgde kamer, maar dat was absoluut niet het geval. Er zat schimmel in de douche, de douchekop zat vol kalkaanslag, het toilet was vies met bruine vlekken en de kamer was duidelijk niet goed schoongemaakt. Zelfs de verwarming was met plakband aan elkaar bevestigd.

Daarnaast was ons een kamer met airco toegezegd toen we een week eerder betaalden. Bij het inchecken bleek die ineens niet meer beschikbaar omdat het hotel volgeboekt was. We kregen alleen een slecht werkende ventilator, waardoor het tijdens de hitte opliep tot 42 graden op de kamer. We hebben nauwelijks geslapen.

Goede locatie, maar verder absoluut geen €150 per nacht waard.

2026-07-02 via Nuitee
C
Cinzia couple it
9
Pros:

Ottima posizione, personale cordiale e disponibile.

Cons:

La nostra camera non era dotata di aria condizionata e nel giorni del ns pernotto a Bruxelles era caldissimo.

2026-06-30 via Nuitee
K
Kirsten solo_traveller de
9
Beim nächsten Besuch werde ich wieder das Hotel buchen.
Pros:

Bei über 30 Grad war die Bettdecke. Sehr winterlich warm, aber trotz der Air Condition im Zimmer alles gut. Bett, Kopfkissen, alles sehr bequem. Frühstück sehr gut und genügend. Zimmer ruhig, toll gelegen, sehr sauber.

Cons:

Alles gut, Alles hat mir gefallen.

2026-06-28 via Nuitee
S
Simone solo_traveller it
6
Buono ma non a quel prezzo.
Pros:

Accoglienza e gentilezza

Cons:

Rapporto qualità prezzo, camera piccola, scale ripide, aria condizionata non presente nella hall.

2026-06-26 via Nuitee
G
George solo_traveller nl
8
2026-06-24 via Nuitee
M
Mustafa couple fr
6
2026-06-23 via Nuitee
M
Mustafa couple fr
6
2026-06-23 via Nuitee
P
Philippe solo_traveller be
9
2026-06-23 via Nuitee