Hotel Zentral Castellana Norte

Hotels
•
Occidental Hotels and Resorts by Barcelo Hotel Group
9 (602 reviews)
Avenida Manoteras, 20 , Madrid , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Helpful and friendly staff
Cons:
Location may be far from key attractions
Issues with food quality and variety

Categories

Cleanliness
9.08
Overall sentiment was positive about cleanliness in multiple reviews.
Service
9.55
The staff were described as very helpful and welcoming across several reviews.
Location
8.59
Location received mixed feedback; some found it strategic while others noted it was distant from attractions.
Room Quality
9.54
Rooms were described as spacious and comfortable in multiple reviews.
Amenities
9.07
Amenities were noted positively, but some aspects like breakfast options received criticism.
Value for Money
8.53
Value for money is perceived as fair but some found it slightly pricey for certain services.
Food and Beverage
8.08
Food was criticized in some reviews for quality, particularly breakfast options.
Overall Experience
9.55
Overall sentiment indicated a pleasant experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:03

Property Description

Stylish Rooms with Modern Amenities

The Occidental Castellana Norte, situated in Madrid's bustling business district, offers sleek rooms equipped with flat-screen TVs and high-speed internet. The hotel's chic black, white, and green color palette extends from the lobby to the rooms, creating a modern and inviting ambiance. Each room boasts a minimalist design, a flat-screen TV with satellite channels, and a private bathroom for ultimate comfort and convenience.

Convenient Location with Easy Access

With Fuente de la Mora Station just a 5-minute walk away, guests can easily explore Madrid's city center. The hotel's proximity to major train stations like Chamartín and Atocha, as well as the A-1 Motorway, ensures seamless travel experiences. Additionally, being a short 5-minute drive from the IFEMA Trade Fair makes it an ideal choice for business travelers.

Delightful Dining Options

Indulge in a culinary journey at Neptuno Restaurant, offering a delectable menu of Mediterranean and international dishes for breakfast, lunch, and dinner. After a day of exploring or meetings, unwind at the stylish Cibeles lobby bar with a refreshing drink in hand.

Book your stay at Occidental Castellana Norte now for a memorable and convenient Madrid experience.

Important information:

The hotel reserves the right to ask for payment of the full stay on arrival.

Please note that guests booking 5 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Please note that Occidental Castellana Norte was formerly known as Barceló Castellana Norte.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an existing bed.
    Children from 2 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 602 reviews
Cleanliness: 9.08
Service: 9.55
Location: 8.59
Room Quality: 9.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
S
Sara • solo_traveller • es
7
2026-05-08 • via Nuitee
O
OSCAR • family_with_children • es
10
Relax
Pros:

Todo, desde la habitación hasta el restaurante y la terracita del bar

2026-05-08 • via Nuitee
M
Marco • couple • it
9
Pros:

Pulizia impeccabile, stanza grandissima e comoda così come il letto king size. Colazione spettacolare.

Cons:

La porta del bagno non si chiudeva bene, quindi la privacy era un po compromessa. Posizione troppo periferica. Metro 1 a 20 minuti a piedi.

2026-05-05 • via Nuitee
J
Javier • extended_group • es
10
Buena
Pros:

Ubicación

Cons:

Precio

2026-05-05 • via Nuitee
J
Juan • solo_traveller • es
10
2026-05-05 • via Nuitee
B
BEATRIZ • solo_traveller • es
8
Caro para la ubicación que tiene.
Pros:

La limpieza, habitación muy limpia. Camas muy cómodas.

Cons:

La bañera no tenía tapón, si eliges un hotel por la bañera y luego no la puedes utilizar... Si no quieren que se utilicen las bañeras, que hagan reforma y pongan duchas. Pedí cama de matrimonio y nos dieron dos individuales.

2026-05-05 • via Nuitee
D
DANTE ANGELO • solo_traveller • it
9
2026-05-04 • via Nuitee
R
Raxi • solo_traveller • es
9
2026-05-04 • via Nuitee
B
Berguño • family_with_children • es
9
Muy bueno
Pros:

La habitación triple es muy grande y como, los colchones estupendos y la limpieza y la atención del personal de 10

Cons:

Por poner una pega la luz del baño es muy tenue, para maquillarse es justita, cosa q nos extrañó porque el baño está genial por otro lado

2026-05-04 • via Nuitee
J
José Luis • family_with_children • es
8
La estacia cumplió mis expectativas, es la segunda ocasión que no shospedamos en este Hotel.
Pros:

Buen desayuno.

Cons:

Uno de los ascensores no funcionaba.

2026-05-03 • via Nuitee
R
ROCIO • solo_traveller • es
7
Pros:

Centro comercial cerca. Metro y bus y cercanías.

Cons:

Demasiado lejos del centro.

2026-05-03 • via Nuitee
M
mnk sp • couple • es
9
Pros:

Está muy alejado de todo está en un polígono y de fin de semana no hay más que un centro comercial pero el hotel está super bien personal muy agradable e instalaciones muy buenas

2026-05-03 • via Nuitee
D
Dolores • solo_traveller • es
9
2026-05-02 • via Nuitee
N
nicolas • solo_traveller • fr
8
2026-05-01 • via Nuitee
E
Elisabet • couple • es
7
Bien
Pros:

Las camas eran bastante cómodas

Cons:

La alcachofa de la ducha estaba en malas condiciones por la cal. Deberían de cambiarlas.

2026-04-30 • via Nuitee
Марина • couple • ru
10
2026-04-30 • via Nuitee
P
Pedro • couple • pt
5
Só mesmo para passar uma noite. Hotel muito aquém dum 4 estrelas.
Pros:

Pequeno almoço muito fraco para um hotel 4 estrelas. Pouca variedade, espaço exíguo. Fruta era de lata.

Cons:

O pequeno almoço poderia ter mais opções e com produtos naturais. Os quartos duplos não são cama de casal, mas duas camas individuais. A banheira estava entupida. A coluna do chuveiro estava partida. Não daria mais do que 2 estrelas.

2026-04-30 • via Nuitee
K
Kun • family_with_children • cn
9
很好
Pros:

性价比不错

Cons:

停车费有点贵。不过可以停附近免费车位

2026-04-29 • via Nuitee
J
Jo Jo Sam • solo_traveller • gb
10
Pros:

Hotel was very nice & very clean. Staff were all very helpful & pleasant. Breakfast was very nice lots of choices. Overall couldn't fault hotel we had a great 4 night stay here. Bus stop right outside very frequent & only 1 euro 50 cent into city centre. Definitely recommend.

2026-04-29 • via Nuitee
I
Iria • solo_traveller • es
8
2026-04-28 • via Nuitee