Holiday Inn Express NYC Chelsea - NoMad Area by IHG

Hotels
•
Holiday Inn Express
8 (4626 reviews)
232 West 29th Street , New York , US
+1 212-695-7200

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
7.75
Concerns about cleaning standards were raised, particularly regarding the bathrooms and overall upkeep.
Service
8.75
Generally positive mention of staff being helpful, though operational issues noted.
Location
9.25
Multiple reviews highlight the excellent location being a key advantage.
Room Quality
7.25
Rooms were frequently described as small and lacking sufficient space for luggage.
Amenities
8.25
Positive feedback on comfortable beds and availability of tea and coffee, yet some amenities fell short.
Value for Money
7.75
Some guests felt the overall value did not match the cost.
Food and Beverage
6.75
Issues were raised about breakfast quality and availability, with some guests finding it inadequate.
Overall Experience
8.25
While there were some drawbacks, most guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:27

Property Description

Convenient Location near Madison Square Garden
This Manhattan hotel, just 325 meters from Madison Square Garden and Penn Station, offers comfortable rooms with free WiFi and a flat-screen TV.

Modern Amenities and Services
Each room at this Holiday Inn Express features a coffee maker, work desk, and cable channels. Guests can enjoy a daily continental breakfast and access to the on-site fitness room and business center.

Nearby Attractions
Explore popular NYC attractions like Times Square and the Empire State Building, both within walking distance from the hotel.

Book your stay now at this centrally located Holiday Inn Express for a memorable New York City experience.

Important information:

Please note that check-in must be arranged in advance for check-ins after 18:00 hours. The Daily Destination Fee includes: premium Wi-Fi connection, our complimentary wine hour available daily in the lobby from 4-5pm inclusive of one charcuterie board per room per day, 2 bottles of water daily, complimentary use of property bicycles (based on availability), 10% off Biricchino Italian restaurant and Ocabanon French restaurant, 10% off dry cleaning services, a self-guided New York City walking tour, digital newspaper access, luggage weighing station and luggage storage, package receiving. This property does not accept cash. Smoking is strictly prohibited in the hotel and all rooms. Any violation of this policy will result in a $350 fine. Self-parking is available, the self-parking lot is near the hotel on 148 West 31st Street between 6th Avenue and 7th avenue. The hotel will validate your parking ticket receipt.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

8
Based on 4626 reviews
Cleanliness: 7.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.25
D
David • extended_group • us
10
Nice!
Pros:

Overall very good, breakfast was excellent.

Cons:

NA

2026-09-19 • via Nuitee
F
Fernando • extended_group • ar
8
Buen lugar, excelente ubicación y auspicioso desayuno
Pros:

La ubicación y su desayuno.pero por sobre todo su gente

Cons:

Sin comentarios.

2026-09-19 • via Nuitee
X
XIANG • couple • de
9
Pros:

We have stayed 9 nights in this hotel, very cozy and comfortable, especially we liked the location a lot.

2026-09-16 • via Nuitee
F
Farrukh • solo_traveller • gb
8
Pros:

Location was great.Staff at front desk were very efficient and extremely helpful.

2026-09-16 • via Nuitee
E
Elizabeth • extended_group • us
10
The staff was very accommodating. In fact we had a giggle with one of the staff in the elevator!
Pros:

We were only blocks away from MSG which was our destination for the weekend. Our room was perfect with two beds for the three of us. We did not eat breakfast at the hotel as there are many bagel shops the kids wanted to try.

Cons:

There was nothing about the stay we did not like. Although fresh towels would have been nice. At least fresh wash clothes on the second day.

2026-09-16 • via Nuitee
K
kimia • family_with_children • ca
8
Overall I say it was a good experience
Pros:

It was walking/public transportation distance to a lot of attractions also we were able to park on street for free on the weekends

Cons:

The room was very small ( I guess it’s normal in NY) the building is a bit old

2026-09-15 • via Nuitee
B
Bartosz • extended_group • pl
10
Really nice stay for weekend in New York City
Pros:

Great location, clean room and breakfast included in price!
Really nice place to stay in NYC !

2026-09-15 • via Nuitee
S
Sollero Femenia • family_with_children • es
8
2026-09-15 • via Nuitee
G
Gaganpreet • couple • ca
2
Way too overpriced
Pros:

Convenient spot

Cons:

Disgusting washroom wasn’t clean. The cleaning service was terrible.

2026-09-15 • via Nuitee
N
Nicolas • solo_traveller • cl
10
Excelente hotel y ubicación
Pros:

La ubicación, el desayuno incluido y la atención del personal

Cons:

Todo estuvo excelente para nuestras necesidades

2026-09-14 • via Nuitee
P
Pinto • family_with_children • br
10
curta mas muito satisfeita
Pros:

a localização do hotel é muito boa.
o atendimento no check in foi perfeita e como iamos ficar somente um dia, o Mohamed nos conseguiu um late check out o que nos possibilitou ficar mais tranquilos para tomar uma ducha antes de irmos pro aeroporto.

Cons:

nada a reclamar

2026-09-14 • via Nuitee
D
DeKeyser • extended_group • us
10
Pros:

Location to Madison Square Gardens and clean/safe

2026-09-14 • via Nuitee
M
Martin • extended_group • at
8
2026-09-14 • via Nuitee
D
Debra • extended_group • us
8
2026-09-13 • via Nuitee
L
Leeanne • couple • au
8
Nice quick stay in the heart of New York, good clean rooms
Pros:

Quick walk from Penn station, close to 7th Avenue shopping strip. Lovely helpful staff. Liked the little outside terrace for the simple breakfast

Cons:

Unfortunately for us, like a lot of New York, there was road works happening near by which meant no sleep in but didn’t bother you overnight. Air con was a bit hard to regulate but worked really well

2026-09-13 • via Nuitee
G
Gillian • family_with_children • us
10
2026-09-13 • via Nuitee
A
Arianna • couple • us
5
For a quick stay, it was convenient but there were was a lack of urgency concerning the cleanliness of the room.
Pros:

the area, the availability of staff, other amenities in the property

Cons:

the room wasn’t clean, the lamps didn’t work, there were stains on the wall. I sent the associate at the counter we spoke to when checking out an email regarding our concerns, but there was no reply.

2026-09-13 • via Nuitee
A
Andrew • couple • us
10
2026-09-11 • via Nuitee
Y
YungChieh • extended_group • us
10
2026-09-11 • via Nuitee
P
Patricia • family_with_children • ar
9
Pros:

Excelente la chica de la recepcion, 10 puntos

2026-09-11 • via Nuitee