Holiday Inn Express NYC Chelsea - NoMad Area by IHG

Hotels
Holiday Inn Express
8 (4577 reviews)
232 West 29th Street , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
7.75
Concerns about cleaning standards were raised, particularly regarding the bathrooms and overall upkeep.
Service
8.75
Generally positive mention of staff being helpful, though operational issues noted.
Location
9.25
Multiple reviews highlight the excellent location being a key advantage.
Room Quality
7.25
Rooms were frequently described as small and lacking sufficient space for luggage.
Amenities
8.25
Positive feedback on comfortable beds and availability of tea and coffee, yet some amenities fell short.
Value for Money
7.75
Some guests felt the overall value did not match the cost.
Food and Beverage
6.75
Issues were raised about breakfast quality and availability, with some guests finding it inadequate.
Overall Experience
8.25
While there were some drawbacks, most guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:27

Property Description

Convenient Location near Madison Square Garden
This Manhattan hotel, just 325 meters from Madison Square Garden and Penn Station, offers comfortable rooms with free WiFi and a flat-screen TV.

Modern Amenities and Services
Each room at this Holiday Inn Express features a coffee maker, work desk, and cable channels. Guests can enjoy a daily continental breakfast and access to the on-site fitness room and business center.

Nearby Attractions
Explore popular NYC attractions like Times Square and the Empire State Building, both within walking distance from the hotel.

Book your stay now at this centrally located Holiday Inn Express for a memorable New York City experience.

Important information:

Please note that check-in must be arranged in advance for check-ins after 18:00 hours. The Daily Destination Fee includes: premium Wi-Fi connection, our complimentary wine hour available daily in the lobby from 4-5pm inclusive of one charcuterie board per room per day, 2 bottles of water daily, complimentary use of property bicycles (based on availability), 10% off Biricchino Italian restaurant and Ocabanon French restaurant, 10% off dry cleaning services, a self-guided New York City walking tour, digital newspaper access, luggage weighing station and luggage storage, package receiving. This property does not accept cash. Smoking is strictly prohibited in the hotel and all rooms. Any violation of this policy will result in a $350 fine. Self-parking is available, the self-parking lot is near the hotel on 148 West 31st Street between 6th Avenue and 7th avenue. The hotel will validate your parking ticket receipt.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

8
Based on 4577 reviews
Cleanliness: 7.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.25
R
Roxana family_with_children mx
8
Regular
Pros:

The location

Cons:

The lift , and cleaning

2026-08-15 via Nuitee
J
Joseph solo_traveller fr
6
Seul l'emplacement est excellent au coeur de Chelsea
Pros:

L'emplacement
Le service valet parking
L'accueil du personnel

Cons:

La salle de petit déjeuner beaucoup trop petite par rapport à la taille de l'hôtel
Chambre bruyante et mal insonorisée

2026-08-15 via Nuitee
C
Carolis solo_traveller aw
7
Pros:

Location, nice room

Cons:

First day room waa not cleaned, second day cleaned but no towels provided. Had to call mutiple times to get towels

2026-08-15 via Nuitee
P
Palyaga solo_traveller hu
8
Ajánlom
Pros:

Nagyon jó helyen van, közel mindenhez! Kávéfőző a szobában, mégis egész nap lehetett ingyen kávézni lent, adtak ingyen vizet, volt bor óra, rendszeres takarítás volt. Kedves személyzet

Cons:

Egy kis hűtő jól jött volna

2026-08-13 via Nuitee
K
Kellye family_with_children us
8
Pros:

Convenient, had water and breakfast,

2026-08-13 via Nuitee
H
Humberto family_with_children co
7
Excelente alternativa en NY
2026-08-13 via Nuitee
M
MARIA FLORENCIA LUCIA extended_group ar
5
Pros:

Fui al mismo hotel en Miami y por eso lo elegí pero nada que ver.

Cons:

Mucho desorden, para desayunar no había nada y muy desordenado todo.

2026-08-13 via Nuitee
E
Elke extended_group de
7
Pros:

Gute Lage für Sightseeingtour, Metro in der Nähe
Kleine Wasserflaschen zum mitnehmen an der Rezeption

Cons:

Frühstück war mehr als nur einfach

2026-08-13 via Nuitee
V
VERNESSA family_with_children us
9
2026-08-12 via Nuitee
L
Lina Garcés Caballero solo_traveller pa
9
Pros:

La ubicación, estaba muy cómoda la habitación y pude seguir mi rutina, pues el gimnasio esta muy bien tambien

Cons:

Lo único que le agregaria seria al menos una nevera pequeña a la habitación

2026-08-12 via Nuitee
J
Jennifer couple us
4
not worth the price that was paid, would not recommend you book here other hotels charge a smaller security deposit and
Pros:

The hotel was in a good location and the continental breakfast was decent and helped save on breakfast

Cons:

There is an additional 250 dollar deposit and if taken from a debit card it can take 14 business days to refund. I checked out on July 26, it is currently August 12 and still no refund. The deposit amount was not clearly stated when I booked and for the amount it takes to get the money book I would never book here again. Also check in was not a smooth process at all.

2026-08-12 via Nuitee
C
Carlos solo_traveller es
8
Hotel calidad/precio para pasar unos días en NY
Pros:

La posibilidad de traer comida de fuera y comerla en la terraza del hotel, que tuvieses agua y café a tu disposición, el buen trato del personal,...etc

Cons:

Tamaño de la habitación muy justo para 4 personas. Algunas instalaciones algo anticuadas.

2026-08-12 via Nuitee
W
William couple us
10
Our stay was very enjoyable and convto local restaurants and entertainment.
Pros:

Location to MSG

Cons:

The hallway seemed really warm but we were there in August.

2026-08-12 via Nuitee
B
Begi solo_traveller cz
7
2026-08-12 via Nuitee
F
Fabien solo_traveller fr
7
Pros:

Le personnel très accueillant

Cons:

La taille de la chambre

2026-08-11 via Nuitee
family_with_children fr
8
Pros:

Emplacement idéal, petit déjeuner copieux.

Cons:

Chambre de 4 personnes trop petite, difficile de poser 4 grandes valises. Espace petit déjeuner un peu petit (vite encombré aux heures de pointe)

2026-08-11 via Nuitee
K
Kiara solo_traveller us
9
2026-08-10 via Nuitee
T
Thoms family_with_children de
4
2026-08-10 via Nuitee
D
Didier solo_traveller co
7
Pros:

La ubicación es ideal.

Cons:

El precio es relativamente alto.

2026-08-10 via Nuitee
C
Charlotte family_with_children gb
9
2026-08-09 via Nuitee