Holiday Inn Express NYC Chelsea - NoMad Area by IHG

Hotels
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Holiday Inn Express
8 (4494 reviews)
232 West 29th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
7.75
Concerns about cleaning standards were raised, particularly regarding the bathrooms and overall upkeep.
Service
8.75
Generally positive mention of staff being helpful, though operational issues noted.
Location
9.25
Multiple reviews highlight the excellent location being a key advantage.
Room Quality
7.25
Rooms were frequently described as small and lacking sufficient space for luggage.
Amenities
8.25
Positive feedback on comfortable beds and availability of tea and coffee, yet some amenities fell short.
Value for Money
7.75
Some guests felt the overall value did not match the cost.
Food and Beverage
6.75
Issues were raised about breakfast quality and availability, with some guests finding it inadequate.
Overall Experience
8.25
While there were some drawbacks, most guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:27

Property Description

Convenient Location near Madison Square Garden
This Manhattan hotel, just 325 meters from Madison Square Garden and Penn Station, offers comfortable rooms with free WiFi and a flat-screen TV.

Modern Amenities and Services
Each room at this Holiday Inn Express features a coffee maker, work desk, and cable channels. Guests can enjoy a daily continental breakfast and access to the on-site fitness room and business center.

Nearby Attractions
Explore popular NYC attractions like Times Square and the Empire State Building, both within walking distance from the hotel.

Book your stay now at this centrally located Holiday Inn Express for a memorable New York City experience.

Important information:

Please note that check-in must be arranged in advance for check-ins after 18:00 hours. The Daily Destination Fee includes: premium Wi-Fi connection, our complimentary wine hour available daily in the lobby from 4-5pm, 2 bottles of water daily, complimentary use of property bicycles (based on availability), 10% off Biricchino Italian restaurant and Ocabanon French restaurant, 10% off dry cleaning services, a self-guided New York City walking tour, digital newspaper access, luggage weighing station and luggage storage, package receiving. This property does not accept cash. Smoking is strictly prohibited in the hotel and all rooms. Any violation of this policy will result in a $350 fine. Self-parking is available, the self-parking lot is near the hotel on 148 West 31st Street between 6th Avenue and 7th avenue. The hotel will validate your parking ticket receipt.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8
Based on 4494 reviews
Cleanliness: 7.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.25
K
Khila • family_with_children • us
10
2026-07-18 • via Nuitee
J
Jennifer • solo_traveller • us
8
Wonderful welcoming staff. Excellent customer service. Jetted tub was missing covers.
Pros:

Location

Cons:

Bathtub jets tub.

2026-07-18 • via Nuitee
C
Christoph • couple • de
8
2026-07-18 • via Nuitee
W
Wendy LeBlanc • solo_traveller • us
9
Overall a pleasant Stay
Pros:

Courtesy of the Staff

Cons:

My request for a mini refrigerator in my hotel room wasn't meant.

2026-07-17 • via Nuitee
J
Joseph • couple • us
10
amazing trip
Pros:

The location, the cleanliness of the rooms, how comfortable the beds were, the daily wine hour, and of course, the wonderful hot breakfast served every day

Cons:

everything was perfect!

2026-07-17 • via Nuitee
J
Jérôme • family_with_children • fr
7
Bel emplacement mais sans aucun charme
Pros:

Emplacement

Cons:

Petit déjeuner , taille des chambres (impossible d’ouvrir une valise au sol)

2026-07-17 • via Nuitee
K
Kittayot • couple • th
6
More or less is ok
Pros:

Location is good for traveling

Cons:

No refrigerator

2026-07-16 • via Nuitee
S
Sierra • couple • us
9
2026-07-16 • via Nuitee
S
santiago • family_with_children • ec
7
2026-07-16 • via Nuitee
D
Daphnie • family_with_children • us
9
Good Bang For Buck For One Night
Pros:

Location and cleanliness

Cons:

No microwave in rooms. Communal microwave in lobby unsanitary

2026-07-16 • via Nuitee
S
Sharon • solo_traveller • us
10
Very nice and welcoming. I would stay there again.
Pros:

Friendly, clean, loved the cookies and wine. Great ideas!

Cons:

Not enough elevators

2026-07-15 • via Nuitee
P
Paula • couple • pt
10
2026-07-15 • via Nuitee
H
Holmert • extended_group • us
9
We could not be happier with our stay. Thanks!!
Pros:

The room was clean and the location was perfect. The staff were great and friendly

2026-07-15 • via Nuitee
E
Eder • family_with_children • br
10
Vou voltar e recomendo!
Pros:

Limpeza, localização, qualidade do café da manhã e atendimento muito bons

2026-07-14 • via Nuitee
C
Cheri • family_with_children • us
9
A little overpriced but comfortable and clean
Pros:

Comfort

Cons:

Price

2026-07-14 • via Nuitee
M
Maria • family_with_children • fi
7
2026-07-14 • via Nuitee
M
Moshe • family_with_children • il
10
מלון נדיב במיקום טוב
Pros:

המיקום
אספקת בקבוקי שתיה קרה במשך כל היום
Happy hour בשעה 4

Cons:

כלום

2026-07-13 • via Nuitee
R
Randa • family_with_children • ps
6
2026-07-12 • via Nuitee
S
Sanchez • solo_traveller • us
10
Pros:

Free breakfast and free water

Cons:

The long wait on the elevator

2026-07-12 • via Nuitee
K
Kalille • couple • us
10
2026-07-12 • via Nuitee