Holiday Inn Express NYC Chelsea - NoMad Area by IHG

Hotels
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Holiday Inn Express
8 (4043 reviews)
232 West 29th Street , New York , us

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
7.75
Concerns about cleaning standards were raised, particularly regarding the bathrooms and overall upkeep.
Service
8.75
Generally positive mention of staff being helpful, though operational issues noted.
Location
9.25
Multiple reviews highlight the excellent location being a key advantage.
Room Quality
7.25
Rooms were frequently described as small and lacking sufficient space for luggage.
Amenities
8.25
Positive feedback on comfortable beds and availability of tea and coffee, yet some amenities fell short.
Value for Money
7.75
Some guests felt the overall value did not match the cost.
Food and Beverage
6.75
Issues were raised about breakfast quality and availability, with some guests finding it inadequate.
Overall Experience
8.25
While there were some drawbacks, most guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:27

Property Description

Convenient Location near Madison Square Garden
This Manhattan hotel, just 325 meters from Madison Square Garden and Penn Station, offers comfortable rooms with free WiFi and a flat-screen TV.

Modern Amenities and Services
Each room at this Holiday Inn Express features a coffee maker, work desk, and cable channels. Guests can enjoy a daily continental breakfast and access to the on-site fitness room and business center.

Nearby Attractions
Explore popular NYC attractions like Times Square and the Empire State Building, both within walking distance from the hotel.

Book your stay now at this centrally located Holiday Inn Express for a memorable New York City experience.

Important information:

Please note that check-in must be arranged in advance for check-ins after 18:00 hours. The Daily Destination Fee includes: premium Wi-Fi connection, our complimentary wine hour available daily in the lobby from 4-5pm, 2 bottles of water daily, complimentary use of property bicycles (based on availability), 10% off Biricchino Italian restaurant and Ocabanon French restaurant, 10% off dry cleaning services, a self-guided New York City walking tour, digital newspaper access, luggage weighing station and luggage storage, package receiving. This property does not accept cash. Smoking is strictly prohibited in the hotel and all rooms. Any violation of this policy will result in a $350 fine. Self-parking is available, the self-parking lot is near the hotel on 148 West 31st Street between 6th Avenue and 7th avenue. The hotel will validate your parking ticket receipt.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8
Based on 4043 reviews
Cleanliness: 7.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.25
L
Lalaind • extended_group • ph
8
Value for Money
Pros:

Location was great easy access to subway and penn station, Wine hour and cookies were fantastic, Free breakfast and water, Amazing staff

Cons:

Our room on the 15th floor has bed bugs :(

2026-04-05 • via Nuitee
S
Silvio • solo_traveller • pr
6
2026-04-02 • via Nuitee
A
Atenea • extended_group • ar
8
2026-04-02 • via Nuitee
P
Putu Harris Suryantara • extended_group • au
10
We recommend that
Pros:

Location of the hotel is near by the tourist area
So we can go to by walking around

2026-04-01 • via Nuitee
A
ARIEL ABIGAIL • family_with_children • mx
8
Todo bien!
Pros:

La ubicación y las camas muy cómodas. La atención de l@s chic@s de recepción fue muy amable.

Cons:

Hay que esperar MUCHO el elevador, el lugar del desayunos MUY pequeño para la cantidad de gente.

2026-04-01 • via Nuitee
N
Nicholas • family_with_children • us
9
2026-04-01 • via Nuitee
G
Gerardo • couple • us
3
In spite of the fact I reserved a courtyard facing room I was not given one. The hotel is crowded, uncomfortable, and un
Pros:

Very little.

Cons:

The quality of rooms. Not comfortable. Noisy. Under construction. Crowded elevators.

2026-03-31 • via Nuitee
M
Muhammad Isfand Yar • couple • pk
10
Excellent stay!
Pros:

Everything !

Cons:

Nothing !

2026-03-31 • via Nuitee
C
Casabella • solo_traveller • ar
8
Pros:

Cómoda, limpia, muy bueno el desayuno

Cons:

Ascensores con poca disponibilidad, muchas veces tuvimos que bajar y subir por las escaleras

2026-03-31 • via Nuitee
L
lepagnez • family_with_children • fr
4
2026-03-31 • via Nuitee
C
Claudia Liliana • family_with_children • ar
8
Muy recomendable
Pros:

Excelente ubicación, excelente atencion

Cons:

La incomodidad en el espacio para desayuno y el funcionamiento de los ascensores, solo dos y uno casi nunca funcionaba

2026-03-30 • via Nuitee
F
Fernanda • family_with_children • ar
9
Pros:

Ubicacion

Cons:

Ascensoree

2026-03-30 • via Nuitee
A
Audrey • family_with_children • fr
9
Pros:

Emplacement au top et hyper calme
Produits de toilette fournis
Choix et qualité du petit déjeuner
Personnel de l'accueil
Bagagerie hyper sécurisée
Coffre-fort gratuit
Tisanerie dans la chambre
Possibilité d'utiliser les tables et le micro-ondes toute la journée
Bouteilles d'eau gratuites
Cookies et vin au goûter

Cons:

Gros manque de tables au petit-déjeuner
Propreté moyenne
de la moquette dans la chambre
Plusieurs Prises électriques défectueuses

2026-03-30 • via Nuitee
S
Sheri • family_with_children • us
9
Pros:

The location was in walking distance to everything. The breakfast was very convenient and definitely saved my family the cost of another meal. The cookies and wine in the afternoon were a nice touch.

Cons:

The rooms were obviously small but that's new york. We paid for a high room and wound up on the second floor.

2026-03-29 • via Nuitee
R
Ramon Ignacio • family_with_children • cl
8
2026-03-29 • via Nuitee
W
Wilfried • family_with_children • at
9
2026-03-28 • via Nuitee
H
Herman • extended_group • nl
8
Toplocatie dicht op loopafstand Madison Square en Times Square
Pros:

Goed bed en de locatie

Cons:

Soms wat druk bij ontbijt

2026-03-28 • via Nuitee
M
Maria Milagros • couple • ar
9
Muy cómodo para el precio en la ciudad de ny
Pros:

La cama el televisor las comodidades el personal es muy amable

Cons:

Y tantos pisos por ahí dos ascensores no alcanzan

2026-03-28 • via Nuitee
C
Cristian • family_with_children • mx
2
2026-03-27 • via Nuitee
L
Lara221 • couple • ar
9
Excelente estadía
Pros:

Recomiendo mucho el hotel. El personal es muy amable, la habitación es linda y cómoda y la ubicación es inmejorable: cerca de todo y a una cuadra del subte.
El hotel tiene detalles que mejoran aún más la experiencia, tales como agua y café gratis durante todo el día y en varias ocasiones por la noche, pedimos delivery de comida donde pudimos comer en el área del desayuno.

Cons:

Si se puede mejorar el tema del ascensor ya que solo hay 2 y en varias ocasiones había uno que se rompía y por otro lado, la disponibilidad de mesas y sillas a la hora del desayuno, a veces alrededor de las 8:30 estaba lleno y costaba encontrar lugar.
Pero sin dudas volvería!

2026-03-27 • via Nuitee