Holiday Inn & Suites Albuquerque-North I-25 by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.3 (470 reviews)
5050 Jefferson Street North East , Albuquerque , US
+1 505-944-2222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Newer, generally clean property; comfortable beds and adjustable AC
Strong location (convenient, good for Balloon Fiesta)
Good restaurant/bar, happy hour and friendly bartender noted
Pool and waterslide when operational
Cons:
Loud freeway/traffic noise audible in rooms
Frequent elevator outages or only two-person capacity
Pool/slide often closed or small; some cleanliness concerns
Service issues: double charges, unfriendly or inconsistent staff
Worn furniture/pull-out couches uncomfortable

Categories

Cleanliness
8.3
Generally described as a newer, clean property (clean lobby, 'beautiful, newer hotel'), with an isolated report of a missed vacuuming and some pool bottom sliminess; overall cleanliness is good.
Service
6.3
Mixed to below-average service: several complaints about unfriendly staff, double charging and poor handling of payment issues, and inconsistent communication; a few positive mentions (great bartender) keep it from being rated lower.
Location
8.3
Location is a strong positive (good for Balloon Fiesta, convenient), but proximity to the freeway causes frequent loud traffic noise that detracts from sleep quality.
Room Quality
6.9
Rooms have positives (comfortable king beds, adjustable AC) but also notable issues: old/falling-apart couches, uncomfortable pull-out beds, and occasional missed housekeeping.
Amenities
6
Amenities are inconsistent: pool and waterslide are attractive when available but are often closed, small, or in need of cleaning; elevators are frequently out of service or limited to two people, reducing usability.
Value for Money
6.2
Value is below average for some guests due to unexpected charges (double charges, voucher confusion), restricted/limited amenities (slide closed), and service issues that reduce perceived value.
Food and Beverage
8.1
Several positive notes about food, good breakfast in some reviews, happy hour and a strong bartender; some voucher/food entitlement confusion affected a few stays.
Overall Experience
8.3
Overall impression is mixed-positive: guests appreciate location, cleanliness, and some food/beverage strengths, but recurrent noise, elevator failures, and intermittent service/amenity issues lower the stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Indoor Pool with Water Slide

Experience fun and excitement at our indoor pool featuring a thrilling 2-story water slide. Perfect for both kids and adults looking to make a splash during their stay.

On-Site Dining and Lounge

Indulge in delicious American cuisine at the American Bistro for breakfast, lunch, and dinner. Afterward, unwind with a refreshing drink at The Hideaway Lounge, the perfect ending to a satisfying meal.

Convenient Amenities

Enjoy complimentary Wi-Fi throughout the property, stay productive at the 24-hour business center, and keep up with your fitness routine at the 24-hour fitness center. With a microwave and mini-refrigerator in every guestroom, convenience is at your fingertips.

Book your stay now at Holiday Inn Hotel & Suites Albuquerque - North Interstate 25 for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant.

Our water slide is closed indefinitely, I am requesting a disclaimer is added to your website informing the guests of this.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

7.3
Based on 470 reviews
Cleanliness: 8.3
Service: 6.3
Location: 8.3
Room Quality: 6.9
Amenities: 6
Value for Money: 6.2
Food and Beverage: 8.1
Overall Experience: 8.3
H
Hampton • family_with_children • us
10
2026-10-25 • via Nuitee
T
Tyrell • couple • us
8
2026-10-22 • via Nuitee
C
Carol • couple • us
8
Nice hotel but freeway noise is terrible.
Pros:

Beautiful, newer hotel. Clean with nice restaurant/bar.

Cons:

Don’t stay here w/o earplugs! It’s right on the freeway and it’s loud!

2026-10-22 • via Nuitee
T
Ttisha • couple • us
1
Very disappointed in this property and I wish I would’ve gotten pictures
Pros:

She was great..

Cons:

False advertisement on the slide that was at the pool was not open and not running. The manager charged me twice which she obviously did not pay attention that I paid online and then I paid on the property and she was not very friendly. We walked in about a little before seven and when I went down to request my payment back, she was already gone so the poor dude had to call her and get it situated. She obviously was in a hurry to get out of that place.

2026-10-19 • via Nuitee
V
Vida • family_with_children • us
8
2026-10-19 • via Nuitee
R
Ronald • family_with_children • us
10
Albuquerque hotel
Pros:

Great food! Good location. Adjustable AC!

Cons:

Nothing I can think of.

2026-10-17 • via Nuitee
J
Jack • couple • us
8
2026-10-12 • via Nuitee
C
Cynthia • extended_group • us
4
Cons:

It was very loud day and night. Better windows. insulation.

2026-10-11 • via Nuitee
W
william • extended_group • us
8
Nice hotel and facilities, shame about the traffic noise.
Pros:

Great location for Balloon Fiesta. Happy hour at the bar. Great breakfast.

Cons:

Traffic noise, the hotel is next to the freeway which can be heard in the room.

2026-10-08 • via Nuitee
D
Deborah • couple • us
5
Pros:

Location, nice bar with a great bartender

Cons:

Elevator is so shaky I would rather take the stairs
Couch is so old it was falling apart

2026-10-08 • via Nuitee
M
Michelle • couple • us
5
2026-09-14 • via Nuitee
C
Calabaza • solo_traveller • us
6
2026-09-09 • via Nuitee
J
Justin • solo_traveller • us
5
2026-09-08 • via Nuitee
R
Rebecca • family_with_children • us
7
All in all we do enjoy staying at the Holiday Inn but just wished the elevator was working.
Pros:

Love the location, it’s easy to get to the areas we were visiting.

Cons:

The elevator was not in good condition. It was only allowing 2 people at a time so my husband had to take the stairs up and down. We were on 6th floor, so this was a task. Also our room didn’t get vacuumed as we found a pair of earrings on the floor when we arrived.

2026-09-05 • via Nuitee
A
Angyy • family_with_children • us
7
Pros:

Pool

Cons:

Water slide says weekends only. Sunday is a weekend and it was closed.

2026-09-01 • via Nuitee
B
Briana • family_with_children • us
1
AWFUL I WANTED MY MONEY BACK BUT THE GUY KICKED US OUT WHEN I TOLD HIM HOW BAD MY STAY WAA
Pros:

Awful was told my children eat free but then when I went to go get their food I was told I had to pay bevause the vouchers arnt for free food

Cons:

The elevators wornt working. We had to walk up 3 set of stairs with luggage and everything. Not once did they tell us the elevators worst working until after I paid.

2026-08-31 • via Nuitee
H
herrera • couple • us
7
Everything was fine just need re model
Pros:

Clean in the lobby

Cons:

Elevator

2026-08-31 • via Nuitee
N
Nicolette Sloan • solo_traveller • us
4
ONLY 2 people elevator & out of order stairway
Pros:

The king size bed with pillows were comfy, kitchen was ok. I like the ice machine & ac was perfect temperature.

Cons:

FIX THE ELEVATOR! That is a fire hazard! Only 2 people at a time & that was enough to make you very uncomfortable to ride. The stairway was out of order. The pool is way smaller than expected, from the picture online, only 19 bathers & small hot tub. We got kicked out the pool due to lightning which i understand but could not hear the life guard & he came over yelling at us to get out, then I told him we could not understand him when he was yelling from a distance. Oh and the pull out couches are not comfy at all, felt like a thin cushion & bed springs. This hotel definitely needs improvements and a lil more friendlier staff.

2026-08-24 • via Nuitee
R
Reyes • family_with_children • us
3
All in all it was decent, but we will not be returning.
Pros:

Waterslide was the star of the show. When it’s open.

Cons:

The elevators didn’t work and for a family of seven. It was a little ridiculous not to be able to go up altogether. (Only two at a time) I wasn’t aware until we arrived that it wasn’t a full free breakfast. For the price we pay free breakfast would have been nice. I reserved two rooms and they couldn’t get them right next to each other so it was inconvenient that we were on totally separate floors. The slide is the money maker unfortunately, my family and I only enjoyed it for 30 minutes of our entire Weekend stay!! it shut down on the last night of our stay due to a thunderstorm. It could have used a good cleaning. The bottom of the pool was a bit slimy.

2026-08-23 • via Nuitee
L
Lashawnma • family_with_children • us
4
Pros:

The staff was nice and friendly

Cons:

The entrance to our hotel room had trash by the door and there was a stain on the carpet in the bedroom that look like blood.

2026-08-11 • via Nuitee