Holiday Inn & Suites Albuquerque-North I-25 by IHG

Hotels
Holiday Inn Hotels & Resorts
7.5 (570 reviews)
5050 Jefferson Street North East , Albuquerque , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Location to highways
Good restaurant staff
Cons:
Cleanliness issues
Elevator problems

Categories

Cleanliness
5.58
Poor cleanliness noted; guests reported stains and unclean facilities.
Service
8.05
Service was adequate, but some guests experienced issues that affected their stay.
Location
8.59
Location was praised; convenient to Albuquerque highways.
Room Quality
7.04
Mixed feelings about room quality; issues with the furniture and noise from the elevator.
Amenities
6.57
Limited amenities available; pool slide was closed, and elevator issues were frequent.
Value for Money
7.53
Prices were reasonable but not reflective of the overall experience due to cleanliness issues.
Food and Beverage
8.58
Restaurant staff and food received positive feedback from guests.
Overall Experience
8.05
Overall experience was average due to a mix of good and bad aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:11

Property Description

Indoor Pool with Water Slide

Experience fun and excitement at our indoor pool featuring a thrilling 2-story water slide. Perfect for both kids and adults looking to make a splash during their stay.

On-Site Dining and Lounge

Indulge in delicious American cuisine at the American Bistro for breakfast, lunch, and dinner. Afterward, unwind with a refreshing drink at The Hideaway Lounge, the perfect ending to a satisfying meal.

Convenient Amenities

Enjoy complimentary Wi-Fi throughout the property, stay productive at the 24-hour business center, and keep up with your fitness routine at the 24-hour fitness center. With a microwave and mini-refrigerator in every guestroom, convenience is at your fingertips.

Book your stay now at Holiday Inn Hotel & Suites Albuquerque - North Interstate 25 for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant.

Our water slide is closed indefinitely, I am requesting a disclaimer is added to your website informing the guests of this.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 570 reviews
Cleanliness: 5.58
Service: 8.05
Location: 8.59
Room Quality: 7.04
Amenities: 6.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
G
Gravel family_with_children us
6
Ok
Cons:

No free breakfast is a deal breaker for me

2026-06-04 via Nuitee
H
Hayley family_with_children us
10
2026-06-01 via Nuitee
A
Adrian couple us
8
Was okay but house keeping was knocking before the checkout time
Cons:

House keeping knocking on the door prior to checking out

2026-06-01 via Nuitee
D
Dylan couple us
10
2026-05-30 via Nuitee
R
Rebecca family_with_children us
2
Antartica cold.
Cons:

We picked this hotel because of the indoor pool. We were very excited to go swim. The water was freezing cold. Yes all pools are cold. But this one was literal ice. Maybe because it doesn’t get sunlight. But it was so so cold. If you are looking for a family pool do not pick this one. You will regret it.

2026-05-26 via Nuitee
J
Jose family_with_children us
8
2026-05-25 via Nuitee
J
John solo_traveller us
1
Did not ger my points!!!!!
2026-05-19 via Nuitee
L
Lynette family_with_children us
10
2026-05-18 via Nuitee
D
Dennis solo_traveller us
5
2026-05-15 via Nuitee
G
Guy solo_traveller us
10
2026-05-14 via Nuitee
A
Anaya couple us
9
2026-05-12 via Nuitee
I
Isla-Jo couple us
10
2026-05-12 via Nuitee
C
Colleen solo_traveller us
10
Pros:

The rooms and the pool

Cons:

Nothing

2026-05-08 via Nuitee
V
Vargas family_with_children us
10
2026-05-02 via Nuitee
E
Eric solo_traveller us
8
2026-05-01 via Nuitee
M
Monique family_with_children us
10
2026-04-29 via Nuitee
M
Marie family_with_children us
4
Good
Pros:

I liked where it was located and I was able to travel to my event in ln less time

Cons:

The elevator was scary and I didn’t feel comfortable riding on it.

2026-04-27 via Nuitee
T
Topaz couple us
4
Awful wasn’t worth the $480
Pros:

N/A

Cons:

It was dirty
The elevator didn’t work lots of older people on 6th floor stairwell was disgusting
Pool was full on hairs floating skin type stuff
Staff weren’t friendly no towels when asked bathroom in room wasn’t clean mold, hair , lack of cleaning

2026-04-27 via Nuitee
J
JMarques100 Family Georgetown, Texas
4
Won't be staying here again.
Pros:

Would not choose to stay here again. On their webpage they state only 1 elevator is operating, but they don't tell you it's loud, vibrates and feels unsafe. Would have been helpful to see an inspection certificate posted showing a date it was last inspected, but they did not have one. Some of our group had rooms near the elevator and it kept them awake at night. Also, they have a limit of 4 people in the 1 elevator, which is ridiculous for a 6 story hotel. We had to wait in line Saturday night when we returned to the hotel. Reading past reviews it seems the elevator has been an issue for months. We took the stairs down from the 5th floor when we didn't have luggage to carry and took our chances going up. Entry into the hotel is a little tricky and traffic noise from I-25, but they don't have control over that. Bathroom and room were clean but carpet is pulling up in front of the bathroom door. We had a block of rooms for a family event that someone else set up for us, and next time we will be for sure researching things better.

2026-04-26 via Tripadvisor
C
Corvin family_with_children us
10
Pros:

Everything.

2026-04-24 via Nuitee